Amazon India Complaints & Reviews

I ordered 2 jars of vicks vaporub from amazon on may 13, 2020.
Oder #[protected] cost $16.00 per jar. Delivered may 13, 2020.

Last night i had need to open one of those jars.
There is no vapor smell, no vicks smell, no smell at all, just like it is maybe vaseline, not vicks, but does not even have the faint scent of vaseline. Absolutely no smell at all, so no vapors. I also checked the 2nd jar, which was the same. No smell.

Now, i have not contacted amazon as yet, because this appears to be a manufacturing issue, not the sellers issue, therefore since vicks vaporub is put out by proctor & gamble, i would like help in how to remedy this problem.

Would you want me to send these jars to proctor & gamble?

Do i send them back to amazon and request a refund?

Do i contact fda?

Sir i shankar i have purchase the product with the debit card number xxxxxx4745 but i have returned the product my refund amount has not upadated so plz kindly help me with this

Hello sir., recently i returned an purchased item on dt: 7.6.2020 to the amazon india service. After that i got an "refund reference" no: 75503720161040253476434 to my registered mail id.in that it was mentioned the amount will be credited with in 3-4 business days, but it was not happen yet. I even spoken with indian bank customer care service, they said they are helpless. Based on these reasons i am complaining "charge dispute". So please refund my paid amount to concern bank account through which i have done my pay via online.

With reference to the order[protected] i intimate the dissatisfaction in the delivery of my ordered product - joker wigs arts& crafts lace hold glue tubes. The order was delivered to me on 17 june 2020 - the package being badly tampered. The product ordered was out of the package itself. Requesting you to make sure that this doesnt happen in the coming orders.

I want to return my one product, i have contacted to amazon more than 10 times, everytime agent assured me that they have raised my complain but when i call again to ask them about status, there is only apologies that they have.

Pathetic experience. Go to hell. They are looting customer money by giving 3rd class products

I ordered A Solimo Memory Foam Single Size Mattress from amazon Ordered on 8 June 2020 and expected delivery is 16 june. on 16 june i received message from amazon that my product will be delivered today so i was waiting for it. when suddenly i received a message that product delivered then i contacted to amazon that what is going on how can u update this when i don't received my product.
they said this is a mistake from agent and wait for tomorrow . so i did wait and today i again contacted to amazon that no one is coming nor i got call from ur agent. they said wait for it mean why i need to wait when this is ur mistake what i get in return . im writting this to u that this is wrong. they don't register my complaint.
RESOLUTION- Refund or product by tomorrow

Package not delivered

I ordered one asus selfie mobile battery on 29 may 2020. Order #[protected] priced rs.859. I was told that my package will be delivered between 5-10 june 2020.

On 10th june they displayed a message that it will be delivered today. I waited up to 11th then through my order details on amazon.in, a message was displayed that your order is delayed and contact the seller via email a copy of which will also be received to amazon. I did just that and no reply in 2 days. Then on 13th june i again wrote. No reply still. The package stated to be dispatched through india post is not traceable via tracking number given. Tracking id ed[protected]in. Till date upto 17th june no reply no refund from the seller or amazon.in

It is very disappointing and i feel cheated by the renowned online shopping site like amazon.

As it is Monsoon Season in Kerala, mosquito problems are really a lot in my place. I ordered HIT Anti Mosquito Racquet with Amazon on 25 May 2020. As per the tracking details, the product arrived the Amazon's Delivery Partner's hub on 1 June 2020. The committed by Amazon was 6 June 2020 but I am yet to receive the product. I sent many mails to the Customer Service division of Amazon but didn't yield any result. They simply ask me to wait, wait and wait with excuses one by one. My attempts to contact the delivery partner of Amazon (E Com Express) also was in vain.

ECom Express Tracking Id: [protected]

Order no.[protected]
The order for wonderland foods bakers almonds for 1kg (2 packets 500gms) was placed on 13/06/2020.
The delivery took place on 17/06/2020 and the parcel seal is broken and taped alongwith one packet of 500gms of almonds missing.
The item category is non returnable but product is missing and amount paid.
Looking for a solution asap.

This is to confirm that refund for amount 645.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund reference # 30005401620160201841420

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

This is the refund reference no aigonve50000kafndfgu.
Amazon refunded the amount on 9th of this month but not credit to my account.

Dear amazon team,
I ordered a book at 23rd of may 2020 but i have not recieved my package yet...
I called at your customer care and they told me that they'll cancel the order and will also refund my money but they never did.
So please help me by cancelling the order and kindly refund me my money...
Tracking id: [protected]
Thankyou so much

I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 16th June 2020. Could you please assist me regarding this. Please find the attachment regarding the same.

Hello there,

I have ordered two earphones from amazon on 22nd of may. They were supposed to deliver my order on 29th of may. But due this pandemic situation they were not able to deliver. Not even in next month so i requested a cancellation on 8th of june. Now its been more than 5 working days of getting my refund in my bank account.
Here is my transaction details given below:
Refund reference # 30005401610143210168193
30005401610143210240323.

Hope i'll get my refund asap.

Thanks/regards
Roushan kumar

Refund was not credited to my account

I have ordered a product in amazon on 4 june 2020 with an amount of 1799. But till now no amount is credited, and i have confirmed it from amazon that amount should be credited till now transaction number is 30005401570156140329915

Vibhas here,
I bought product from amazon india app on 30/09/2020. But i don't got product invoice at that time but now when i want to claim warranty of product they want invoice from me and now when i am searching for invoice in my app product buying details are missing there. I also have my delivery packet with me in which invoice no. Is written.

Dear sir amazon delivery boy abuse me and he is delivered my order herself am not getting my product am calling amazon delivery boy but he is not take my call. Please complaint this boy. Amazon delivery agent mobile number is
[protected].
Agent name - vineet kumar.

Order no.[protected]
Amazon gloocry 400053 in of rs.299/-
Dabit

Order i'd #[protected]

: reference no. #9o3nywwk0000k9lb2s0r

Central bank of india
Branch manager
Respect sir,
My refund from amazon of 540 is not credited yet was initiated on 14/5/2020, but due to some inconvenience my refund was not reflected to my original payment method. Kindly help me in my refunding amount. I have ordered charger adapter and cable but it cancelled and refunde is not yet credited in my account is stuck.
A/c no. [protected].
Refund refrence
Pushpak thakur #9o3nywwk0000k9lb2s0r
Ifsc code : cbino284585
Address: nimzari naka plot no. 29

Thank you