Amazon India Complaints & Reviews

I ordered A Solimo Memory Foam Single Size Mattress from amazon Ordered on 8 June 2020 and expected delivery is 16 june. on 16 june i received message from amazon that my product will be delivered today so i was waiting for it. when suddenly i received a message that product delivered then i contacted to amazon that what is going on how can u update this when i don't received my product.
they said this is a mistake from agent and wait for tomorrow . so i did wait and today i again contacted to amazon that no one is coming nor i got call from ur agent. they said wait for it mean why i need to wait when this is ur mistake what i get in return . im writting this to u that this is wrong. they don't register my complaint.
RESOLUTION- Refund or product by tomorrow

Package not delivered

I ordered one asus selfie mobile battery on 29 may 2020. Order #[protected] priced rs.859. I was told that my package will be delivered between 5-10 june 2020.

On 10th june they displayed a message that it will be delivered today. I waited up to 11th then through my order details on amazon.in, a message was displayed that your order is delayed and contact the seller via email a copy of which will also be received to amazon. I did just that and no reply in 2 days. Then on 13th june i again wrote. No reply still. The package stated to be dispatched through india post is not traceable via tracking number given. Tracking id ed[protected]in. Till date upto 17th june no reply no refund from the seller or amazon.in

It is very disappointing and i feel cheated by the renowned online shopping site like amazon.

As it is Monsoon Season in Kerala, mosquito problems are really a lot in my place. I ordered HIT Anti Mosquito Racquet with Amazon on 25 May 2020. As per the tracking details, the product arrived the Amazon's Delivery Partner's hub on 1 June 2020. The committed by Amazon was 6 June 2020 but I am yet to receive the product. I sent many mails to the Customer Service division of Amazon but didn't yield any result. They simply ask me to wait, wait and wait with excuses one by one. My attempts to contact the delivery partner of Amazon (E Com Express) also was in vain.

ECom Express Tracking Id: [protected]

Order no.[protected]
The order for wonderland foods bakers almonds for 1kg (2 packets 500gms) was placed on 13/06/2020.
The delivery took place on 17/06/2020 and the parcel seal is broken and taped alongwith one packet of 500gms of almonds missing.
The item category is non returnable but product is missing and amount paid.
Looking for a solution asap.

This is to confirm that refund for amount 645.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund reference # 30005401620160201841420

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

This is the refund reference no aigonve50000kafndfgu.
Amazon refunded the amount on 9th of this month but not credit to my account.

Dear amazon team,
I ordered a book at 23rd of may 2020 but i have not recieved my package yet...
I called at your customer care and they told me that they'll cancel the order and will also refund my money but they never did.
So please help me by cancelling the order and kindly refund me my money...
Tracking id: [protected]
Thankyou so much

I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 16th June 2020. Could you please assist me regarding this. Please find the attachment regarding the same.

Hello there,

I have ordered two earphones from amazon on 22nd of may. They were supposed to deliver my order on 29th of may. But due this pandemic situation they were not able to deliver. Not even in next month so i requested a cancellation on 8th of june. Now its been more than 5 working days of getting my refund in my bank account.
Here is my transaction details given below:
Refund reference # 30005401610143210168193
30005401610143210240323.

Hope i'll get my refund asap.

Thanks/regards
Roushan kumar

Refund was not credited to my account

I have ordered a product in amazon on 4 june 2020 with an amount of 1799. But till now no amount is credited, and i have confirmed it from amazon that amount should be credited till now transaction number is 30005401570156140329915

Vibhas here,
I bought product from amazon india app on 30/09/2020. But i don't got product invoice at that time but now when i want to claim warranty of product they want invoice from me and now when i am searching for invoice in my app product buying details are missing there. I also have my delivery packet with me in which invoice no. Is written.

Dear sir amazon delivery boy abuse me and he is delivered my order herself am not getting my product am calling amazon delivery boy but he is not take my call. Please complaint this boy. Amazon delivery agent mobile number is
[protected].
Agent name - vineet kumar.

Order no.[protected]
Amazon gloocry 400053 in of rs.299/-
Dabit

Order i'd #[protected]

: reference no. #9o3nywwk0000k9lb2s0r

Central bank of india
Branch manager
Respect sir,
My refund from amazon of 540 is not credited yet was initiated on 14/5/2020, but due to some inconvenience my refund was not reflected to my original payment method. Kindly help me in my refunding amount. I have ordered charger adapter and cable but it cancelled and refunde is not yet credited in my account is stuck.
A/c no. [protected].
Refund refrence
Pushpak thakur #9o3nywwk0000k9lb2s0r
Ifsc code : cbino284585
Address: nimzari naka plot no. 29

Thank you

I ordered a mi trimmer on amazon on 5th june. They assured me delivery between 8-11 th june. But till now i got no product. They are also not helping me.

I have ordered a refrigerator (Order no[protected] and it is till date not delivered. The delivery team says that the delivery boy is in night shift so unable to deliver. Also, on saturday he called me and said that i am bringing the refrigerator you come and collect it from me downstairs.

I have placed an order on 5th June 2020, the next day itself the product showed delivery status on my app. But I did not receive the product.
I have raised a complaint against my order status. The customer service person told the product will be delivered to me by 9th to 12th June.
I waited bit I didi not receive anything.
I raised a complaint again but there was no proper response and I was not refunded my money back.

It's a matter of great concern that I have been cheated towards my order of CAPIO ART WOOD WALL CLOCK having order number[protected].I have ordered a CAPIO ART WOOD WALL CLOCK on dt-13.05.2020 by paying amount 499/- by online. I have received the order on that 23.05.2020 but the wall clock was found damaged so I requested for a replacement of the order on amazon Mobile App. The order was picked up from me for replacement process on Dt-24.05.2020 by courier agent and message regarding the same was came in my mobile. The pick up tracking id, given was[protected].

But till date, I have not received my replacement order, neither I have being refunded the amount towards my order. I am feeling cheated.i request you to take necessary action towards replacement or refund of my money towards my order. If my matter will not be resolved as soon as possible then I will take my case to state consumer forum and central consumer grievance authorities. Also I will take this matter to social media and take all possible necessary actions.
Thus I request your good self to be kind enough to resolve my matter immediately or ready to face consequences. Its not the kind of customer service expected from AMAZON like company.waiting for your response.

Arun Kumar Bharati,
[protected],
arun.[protected]@gmail.com.

Sir,
Sir,
I haven't received refund for my order no[protected] from amazon..two refund was initiated 388 & 540 .. one is credited other is stuck 388 is credited but 540 not yet
But amazon has already processed the successfully refund on14/5/2020 . And provided me with refund reference number is[protected] and amount sum of ₹540 is not yet received..in my CBI bank account no [protected] to date.
And CBI home branch not help to me this type of refund/ or no file charge dispute form. Pls help and solve this query. So no satisfied answer amazon and my home branch.
Copy of mail order reference no. Attached

Rgds
Thakur Pushpak H.
Mobile no.[protected]
Emailid: [protected]@gmail.com
Bank - central bank of india
A/c [protected]
IFSC CODE:- CBINO284585