Amazon India Complaints & Reviews

मैंने अमेजोन पर एक सैंडल बुक करा था जो कि विगयान में कुछ और दिखाया था और मुझे दूसरा माडल का सैंडल भेजा गया जो कि आपकी कंपनी की छवि को धोखा देने वाले के रूप में प्रसतुत करता है...

I had ordered a pair of blue jeans of denokracy from amazon. I reveived a white kurti. On asking for return they have asked me to self return which i refused. I clearly mentioned that they have to arrange the pick up and they refused to do so.
I have spoken to their customer service thrice in 2 weeks and they have said they cannot arrange for the pick uo as per policy.
Firstly this is blunder on their part. Secondly i am a...

Hi,
I have ordered a product (Bathla stomo 4. Order no[protected]) on 30th jan 2020. It was supposed to be delivered by 5th feb 2020.

Its exactly 45 days today, till now neither the product is delivered nor my amount is refunded. I have called & had a chat several times but all my efforts are in vain. Nobody bothered to update.

I have escalated & sent a reminder mail to jeff bezos who is the...

While i booked ticket on that date amazon pay balance offer is that (10 % cash back max. Rs 100)
But till date im not received any cash back amount

While i contact with customer support executive she said cash back is adjust to other account i purely said that i have no any other account on amazon, second thing is that if i use this account for transaction then why cash back adjusted to other account.. Even they can...

I was order samsung m31 mobile on pod.
This complaint is in reference to order no. (Protected) and tracking id (Protected) delivered by your amazon delivery agent mobile no. [protected] delivery made on 13.3.2020.
My place of residence is in the 2nd road from main road where i live in. The courier delivery agent refuses to delivery the items ordered in the 2nd road and very rudely asked me to come down and collect the items....

I was returning an item an the delivery man took it from my hands gossiping with other mates and then he suddenly refused to take my item because he felt so. Whay does his feelings got to do with my return or exchange or whatever i am doing
The delivery man is the worst i have ever seen. He threw the product on the ground intentionally.

The cover of the product is what he threw away refusing to recieve my item and...

I have done transaction on 8/02/2020 of 599 through upi [protected]. [protected]@idfcbank and got refund of 599 from amazon on 12 feb on my upi [protected]. [protected]@idfcbank through refund reference transaction no #[protected] but epaylater is saying bank has not got refund and still charging interest kindly look into matter and do needful. Epaylater is saying that the bank has not got any refund and amazon has give the transaction reference number for...

This product doesn't work. Despite numerous calls and follow-ups there was no help on installation provided. No refund or return done by amazon when promised, the links in messages sent to me by amazon didn't work. It talked about amazon's guarantee and protection for purchase but it was not provided. On follow-ups, i was assured of a response in 2-3 days which never came. Tired of follow-ups and fake assurances. Hard earned money wasted....

I ordered this item on 6th of march 2010 and need to deliver on 9th but till now it is not delivered and escalated this to amazon for 6 times but they are not responding properly and not delivering product. It is scheduled for delivery twice and end of the it is not delivering and this amazon people playing with emotions. Please take this on priority....

Hi,
I had booked a ticket for my friend for noida to lucknow, booked through amazon.
I had booked bus through red bus (Fouji travels) and i paid 1499 for that which include a recliner seat with ac service.
Bus came late around 1 hour late and it was not a fouji travels (Seems like local bus which no is up17t 9578), there was no recliner seat, ac was not proper working and they were stopping bus so many place just bcoz...

Amazon india process my refund amount and send me refarence number but my account not credit the amount help me amazon customer service agent says a dispute charge file online that's the reason i will submit a complaint. I think hope you understand my problem as well please help me as soon as possible. It's long time i wait for my money. Help me......

28 of march regarding a product which i've buyed from the amazon. But the refund has not been received yet. Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i nees to file a "charge dispute" on them, to get the full details. I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.
My account no: [protected]
My ifc code:barb0thavilbr...

I placed an order on the product 13 feb2020 from amazan, its amount was 9149 / -. Amazon initated my refund in 24 feb 2020. Amazon gave me a refund references number (74332740056005523114871) and said 3 to 4 business days are to amount is urs account otherwise contact to your bank i gave the referencing number in bank. I said in my bank, my refund did not come, his reference number is there, he did not track my amount. My amount is 9149/-rupeesbr...

My name is rajesh arvind welde and i had ordered a hiking bag of rs. Amount 289 in amazon on 27/2/2020 and after 3/3/2020 i returned this order due to personal reason. And on 3/3/2020
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number 6uhqsti50000k6rkkt08
And told me to fill charge dispute form but indian bank doesn't have such policy. So
Please kindly respond...

Hi team,

This is regarding order[protected] which is planned to deliver today and i tried to contact your customer representative several times and got only one feedback that we will deliver it today.

You guys need to understand that this is an replacement order and i have to carry the return item on daily basis.

And i have last time aslo asked your transport team to deliver it before...

Myself venkata reddy
My account number :[[protected]]. I ordered on item from amazon.com on 12 feb 2020amount of₹877 due to some reason i return the order. Refund initiated by amazon on 20 feb 2020 and i got refund reference number [[protected]] from amazon. But till now refund amount not reflect my bank account. Kindly do the needful.

I have attached screen shot of refund initiated mail from amazon....

Order date - 05-Mar-2020
Order #[protected]
Order total = 499.00 (1 item)
Amazon product ID# ASIN: B07WZ925QT

In the item descriptions it was mentioned that it has 4 layers. However the product I received has only 2 layers protection.
Also in the product display it is mentioned that the product can be returned within 10 days, However while applying for return there is a message the product...

Hello Sir

A return request placed for Amazon Order ID [protected] containing Philips SHE1515BK/94 Upbeat Earphones with Mic (Black) and Syska Power Core 100 P1015B-BK 10000mAH Lithium Polymer Power Bank (Black) on 10th Feb 2020 and scheduled for pick up on 11th Feb 2020.

Amazon Order ID [protected] containing Philips SHE1515BK/94 Upbeat Earphones with Mic (Black) and Syska Power Core 100...

I placed an order at Amazon India for one Flea Doctor {Electricaly charged Comb} vide Order #[protected] and received the same on 5th March 2020. While opened the packet, I found it defective and not working. While I tried to refund the same, I found it to be nonrefundable. Nonrefundable does not apply to a defective product where we have no scope for physical verification prior to purchase from an online retailer like Amazon India.br...

I have Ordered product on 2 March 2020 with reference Order#[protected], the order tracker its show as delivered on 6th March 2020, but still now order was not delivered to us.

I have made on online payment, could you please look into this. Deliver boy is not picking up the call. whenever to try to contact him, he disconnect the call....