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Amazon India Complaints & Reviews

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Updated: May 11, 2026
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Amazon India reviews & complaints page 319

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M
Mushahid shaikh
from Mumbai, Maharashtra
May 31, 2020
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Hi,

Some months ago i bought one product namely whey protein powder 5lbs from amazon.in. I really forgot about this website for raising complaints otherwise i would have raised the complaint when i came to know about the fake product.

Please find below the link for reviews shared by customer

https://www.amazon.in/Ultimate-Nutrition-Prostar-100-Protein/dp/B002EVPVCK/ref=m...

I did not see the review as had never receive any fake products from amazon. But this time they cross their limits. The reseller is cloudtale, a fraudulent company. I cannot find the details in my order details. They have deleted the order.

Please help and let me know what more info i can share.
Amazon India customer support has been notified about the posted complaint.
Jun 06, 2020
Updated by Mushahid shaikh
Any update ??? I have also provided the order id. Please help.
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    P
    Pragnesh Modi
    from Ahmedabad, Gujarat
    May 31, 2020
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    Address: D 1101, MAPLE TREE ,, Surdhara Circle, Thaltej, Ahmedabad

    Ordered from - www.amazon.in
    Order number:[protected] invoice number : spnc-52153
    Order date: 09.10.2019 invoice details : mh-spnc[protected]
    Invoice date : 09.10.2019

    Above details of the washing machine purchased from amazon. It is damaged from inside and outside. Product is under 2 year of warranty, although amazon is not responding the issue correctly and for that for the repairing of it we have to bare the 13000 rupees cost. Please help us..!
    Amazon India customer support has been notified about the posted complaint.
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      A
      Ajikrish
      May 31, 2020
      Resolved
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      Resolved

      On[protected] i made an electricity bill payment of ₹350 from amazon by using my syndicate debit card and the amount is debited from my account. But the bill payment gets failed and received a message from amazon as ₹350 is successfully refunded and it will takes 3-4 business days to reflect in your account. But still[protected] i didn't receive refund in my account. Then i contact both amazon's and syndicate bank's customer care to resolve this issue but i didn't get proper response from both of them.
      Transaction amount: ₹350
      Transaction date:[protected]
      Order id in amazon:[protected]
      Payment: using syndicate bank rupay debit card
      Particulars: ecom pur 89051642 amazon_utilitie 21/05/20 09:31
      Jun 6, 2020
      Complaint marked as Resolved 
      Refund successfully credited in my account on 06-06-2020
      Amazon India customer support has been notified about the posted complaint.
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        T
        Tosh Devi
        May 31, 2020
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        Address: Vill+post-ojhaul,darbhanga, bihar 846003
        Website: Amozon refund not recived

        Hello sir a/c name is. Toj devi. Sir my amozon order one urbano fashion men's silm fit black jean's. Sir my order canceled. Refund amount successful.602 amount. But my not account add sir my cancel order refund reference no.[proteced] and reference no.
        9o3x6gd00000k9lavquv. But my not recived bank account.. Money. Sir my debit card. Number. Last four digit. Card number.9907. Sir my, request sir i hope. You my refund money send my bank accounts sir thanks

        My branch. Ekmighat
        Ifsc. Cbin0283775
        My dispute amount.602
        Amazon India customer support has been notified about the posted complaint.
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          J
          juned.786
          May 30, 2020
          Resolved
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          Resolved

          I have ordered a product from amazon and i have cancelled that order same day and refund was initiated after two days and i am not received money in my bank account yet today.
          Since, refund reference no. 74332740135013337678771.
          Order date 12/05/2020
          Refund date 14/05/2020
          Bank detail-syndicate bank
          Pay by debit card
          Amount is 1299/=
          Jun 1, 2020
          Complaint marked as Resolved 
          Amazon is an trusted company.It never do fraud with their consumer.
          Amazon India customer support has been notified about the posted complaint.
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            M
            M.M.Bhatt
            May 30, 2020
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            Address: Ring road sanganer Jaipur,Rajesthan-302039 india.

            I have order for 6 nos. O[censored]nderwear. But i have received only 1 no. Underwear & 3 nos. Of socks (Which i have not ordered). No response from amazon.
            Amazon India customer support has been notified about the posted complaint.
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              M
              madanlalbutta
              May 30, 2020
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              Address: Arjun nagar kaithal

              Plz my account name sandeep [protected] khurana. Madan.[protected]@gmail.com card no 1142 axis bank
              Amazon India customer support has been notified about the posted complaint.
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                N
                Nimai kar
                May 30, 2020
                Resolved
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                Resolved

                Dear sir
                I wood like to inform that my order samsung m21has rejected 23 may. When rejected this shipment i have not recived refund.

                Kindle process my refund in my account. I am saffering last eight day. Kindli processed my refund.
                Thanks
                Sukanta kar
                Ph no [protected]
                May 31, 2020
                Complaint marked as Resolved 
                Order id 404_4107018_9606735. Refund refarance no 75260820145039968916520 for Rs10811(ten thousand eight hundred eleven) & ref no _75260820145039968622177 for Rs 100(one hundred) charge disput file
                Amazon India customer support has been notified about the posted complaint.
                May 31, 2020
                Updated by Nimai kar
                dear sir
                I wood like to inform that my order samsung m21has rejected 23 may.when rejected this shipment i have not recived refund.

                Kindle process my refund in my account.i am saffering last eight day. Kindli processed my refund.
                Thanks
                sukanta kar
                ph no [protected]

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                  M
                  Minso Sosa Somoan
                  May 30, 2020
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                  Website: Amazon.in

                  This is the second time i am getting my product delivered to somewhere else. I have not received the product which i have ordered, i have not received any calls from the delivery guy. But i got notification order has been handed over to the customer. Extremely disappointed with the delivery service since this is the second time this is happening.
                  Amazon India customer support has been notified about the posted complaint.
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                    S
                    selvester calmiano
                    from Mumbai, Maharashtra
                    May 30, 2020
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                    Website: www.amazon.in

                    I am a registered prime member with amazon.in. I had placed an order for elica gas stove on 21st may, it was promised to be delivered on 28th. As per application and a message sent by amazon, somebody was suppose to call me, but instead i just got a miscall, that too with just one ring. And within seconds i got a message driver called but i didn't answer so attempt failed. Just one call. As when i tried informing amazon customer service about it. They are saying only one thing "they will get back to me". Also app says it will be attempted next day, which didn't happen. And so it's another day with no intimation on the delivery of the product. Tried getting information from social platform, they asked me for details, which i gave but not reply or any message from them. Most important point is, i tried calling the delivery agent on the given number using the pin 17 times, but there was no answer or reply to my calls not even a single time. I have share teh screenshot for your reference.
                    Amazon India customer support has been notified about the posted complaint.
                    Same thing is happened with me today,
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                      A
                      Amzeeta
                      May 30, 2020
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                      I had ordered godrej fridge, order id[protected] on 20th march 2020 and cancelled on 29th march 2020, they said that they cancelled my order and refund was processed giving me a refund reference # 35730532 which the bank said that they cannot track this number because they do not provide any number to amazon and it will be a amazon bank reference number, my amount was deducted that is 5347.22 on 5th may and hdfc said that they got the refund on 16th may hence extra charges needs to be paid by me, so they will only refund 4818.15 so the extra charges have occured as amazon did not process the refund on time and they sent an email confirming that they got the refund on 16th may 2020, i want the refund of the difference amount.
                      Amazon India customer support has been notified about the posted complaint.
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                        T
                        Tosh Devi
                        May 30, 2020
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                        Address: Ojhaul,darbhanga,bihar,846003
                        Website: Amozon

                        Sir my name virjan ray my me amozon se order kiye the toh cancel kar diya toh amozon refund reference no.9o3x6gd00000k9lavquv my dispute amount.602 my product urbano jean's my bank ifsc. Cbin0283775 my peyment debit card 4 digit last no.9907 my bank account credited your bank account

                        My order date-5 may
                        My dispute amount.602
                        My bank. Central bank of india
                        My refund reference no.9o3x6gd00000k9lavquv
                        Amazon India customer support has been notified about the posted complaint.
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                          I
                          Itz_nikhiljain
                          May 30, 2020
                          Resolved
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                          Resolved

                          Website: Amazon.in

                          Dear sir/mam one of my refund amount 1594 rupees which send to my account on 20 may 2020 from amzon.in they send to my account they also provide refund reference no. # 029240 and i have waiting almost 1 month but the amount didn't reflect in my account. I have complained against it on my branch but i didn't get proper solution from bank manageer. I have complain against it but still it's not reflect in my account.

                          Dear sir i have including refund details with reference no. And complain report so please refund my money as soon as possible.

                          Date-20 may 2020
                          Dispute amount -1594
                          Refund reference no.~029240
                          Account no.~[protected]
                          Branch ~ ashoknagar
                          Ifsc~cbin0283380
                          Phone no.~[protected]
                          Jun 21, 2020
                          Complaint marked as Resolved 
                          Solve my issue today my amount is back thanxx 21/06/20
                          Amazon India customer support has been notified about the posted complaint.
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                            I
                            Iqbal8754
                            May 30, 2020
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                            Address: AMAZON INDIA, BOMBAY

                            I purchased a boya microphone by-m1 from amazon india which was delivered to me on 28-05-20. I checked its genuineness with boy-mic.com and found it to be fake. I tried to return it and get a refund of the amount i paid for. But amazon offered to provide exactly the same product and not refund. I am not sure whether i will get genuine product in replacement or not. So i insisted on the refund. But they denied stating their policy. I tried to call them on their call back facility (Since they don't publish complaint phone number) on their sit. But i am not replied. They repeatedly say in their interactive automated chat that they will supply the replacement without considering my concerns. The order details are as under.
                            Order date 22-5-20
                            Order #[protected]
                            Item boya bym1 microphone

                            Kindly do needful to get me refund since i don't trust amazon india now.

                            M. R. Malik
                            Amazon India customer support has been notified about the posted complaint.
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                              P
                              ParasChawla123
                              May 30, 2020
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                              Please find the consumer court complaint attached.
                              This has been horrible experience since the last 4 days where i ordered voltas 1.5 ton ac on 23rd may 2020. Following is my experience1. Ordered ac on 23rd may 2020 order#[protected]. 27th may it was supposed to deliver on 27th may, waited for the shipment to deliver. Delivery person came and reported that he forgot to bring indoor unit of ac this is the worst excuse i came across in the last 5 years of my shopping in ecommerce sites3. After talking to amazon customer service, they assured that it'll be delivered on same day by 9 pm which seemed impossible to me but they still assured (Assurance number 1) 4. 28th may as per the commitment, it couldn't deliver on 27th may. I called amazon customer service next day and they gave assurance again to get it delivered by 3 pm (Assurance number 25. It couldn't deliver again till 3 pm. I got a call from warehouse that they'll not be able to deliver the shipment in the next 3-4 days which is insane. Called amazon customer service again and they assured again to get it delivered by 9 pm (Assurance number 3) 6. It couldn't deliver again till 9 pm and now its time to raise this to consumer court as this is total mental harassment where wrong commitments are given one after another (Pfa complaint) 7. 29th may called amazon customer service again to escalate this matter and they gave wrong assurance again to deliver it on 29th may (Assurance number 4) how can they be so sure and giving wrong commitment, again and again, shamelessly when warehouse executive told me that they lost the shipment.8. 30th may got a pop up that i'll be receiving ac today and again when i called delivery agent, he is saying that he doesn't have ac shipment.
                              I've escalated this to consumer court, awaiting for there revert. I've been giving wrong commitment to my parents every day that they'll be receiving the product. This has been mental torture calling amazon executive which eats 30 min at least and warehouse guys and getting opposite from the both.
                              This product (2020 model) isn't available anywhere now and the same product with 2019 model is available with 6000/- extrai've invested ~31k and waiting for everyday in this scorching heat is terrible for my parents.
                              This has been the most horrible and exhausting experience with amazon in last 4 days. I am assuring to take the mightiest action on this if same isn't resolved by today's first half.
                              Regards, pc
                              Amazon India customer support has been notified about the posted complaint.
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                                S
                                Saamdu Chetri
                                from Kharagpur, West Bengal
                                May 30, 2020
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                                Address: IIT Kharagpur Campus,Qtr No. NFA-5, Kaju Badam Area

                                Dear madam/sir,

                                On 27 march, just few days before the lockdown came in full forces, i had placed order # d[protected] and paid for it. The product ordered was single malt and scotch whisky: a guide to hundreds of brands and varieties.

                                It has never arrived and there is also no information on my order. Now as amazon begins to resume delivery... See my other pending orders

                                Kindly look into and let me know as soon as possible
                                Thanks with gratitude,
                                Saamdu chetri
                                Amazon India customer support has been notified about the posted complaint.
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                                  R
                                  Rsuriya
                                  May 30, 2020
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                                  I got a call letter from [protected]@hiringamazon.in
                                  I lost my rs. 1750...
                                  They told firstly for uniform 1750 i paid it secondly 5150 for salary account hdfc bank
                                  But i am not paid 5150 because i have doubt so i google it and got a idea they are fraud...
                                  So i am asking please refund my 1750rs they said no refund policy and then blocked me...
                                  Cheating peoples by telling providing amazon jobs i found in olx.. Please be carefull people
                                  Please amazon take any action..
                                  Thank you..
                                  And i attach the amount paid screenshot
                                  The upid is : [protected]@ybl it's like original so only i paid please help me...
                                  Thank you...
                                  Amazon India customer support has been notified about the posted complaint.
                                  Dear OLX User,

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                  - Your registered phone number on OLX
                                  - Transaction receipt if any, in context to advance payment.
                                  - Ad id through which you have contacted the suspect.
                                  - Chat/message history with the suspect.
                                  - Contact number/email address of the suspect.

                                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                  Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                  Awaiting reply from you!
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                                    A
                                    Amitsingh0000756@
                                    May 29, 2020
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                                    Address: 1266 captanj chauk Hata kushinagar uttarpradesh

                                    Are refund of 10499 rupees for successfully proceived on 04 may 2020 at 2: 55 am to my bank account by amazon this amount should not been crecdiet to my central bank account bussiness 5 working days but i have not received the refund in now the reference number is 74332740126012417144770
                                    Amazon India customer support has been notified about the posted complaint.
                                    May 29, 2020
                                    Updated by Amitsingh0000756@
                                    I have request for refund But the refund is not process The order number[protected] of the item and ammount is 10499 sir please help me I am very worried that my rupees where please help sir

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                                      J
                                      Joshim khan
                                      May 29, 2020
                                      Resolved
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                                      Resolved

                                      I orders mantra mfs100 fingerprint scanner at 11th may 2020 and expected delivery was 23th may 2020 but they dont deliver my product timely. And they gave another expected delivery is 28th may 2020 but they dont deliver my product this time.

                                      Order date-11th may.2020
                                      Order number[protected]
                                      Order total-2050 (Paid)

                                      Sir please take action. And i want my order product.
                                      May 29, 2020
                                      Complaint marked as Resolved 
                                      I orders mantra mfs100 fingerprint scanner at 11th may 2020 and expected delivery was 23th may 2020 but they dont deliver my product timely. and they gave another expected delivery is 28th may 2020 but they dont deliver my product this time. order date-11th may.2020 order number-406-9961458-7169938 order total-2050(paid) sir please take action.and i want my order product.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        D
                                        Drgokul Raaj
                                        from Bengaluru, Karnataka
                                        May 29, 2020
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                                        Hello,
                                        I have ordered for oneplus bullets wireless and amazon delivered me a defective product so i created a replacement request and the next day delhivery courier guy came to my flat and picked up the product and after waiting for 3 days i can still see my replacement order is not placed and amazon is just making me fool and im in need of earphone but they are just making customers suffer. I want amazon to deliver me the working and original oneplus bullets wireless earphone very soon and i can't able to wait for a long time.

                                        Kindly contact me at [protected]
                                        Amazon India customer support has been notified about the posted complaint.
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