Amazon India Complaints & Reviews

I bought a product that i returned within their limited time but the money did not come from them and they showed me a refund reference number and said that now they can take money from the bank in their account, this amount of rs 1688 which has not been in my account for a long time, at this time i am in great need of these money and they have to call again and again, even then there is no hearing on their behalf, we do not have it in my hand, i bought the product from them, why should i give money to the bank and the bank does not listen to me? The bank says that we cannot message you with this number.
Refund reference number 251222

I ordered for lg 5star rating ac latest model. I received lg 3star ac.

As per bill model no is ls-q18ynza. And ac box model no. Is ls-q18jnxa.

Amazone wants inspection job card from lg service care.
But as discussion with local lg care they can't come for inspection. This matter between saler and customer.

Below r cancelled visit from lg service care:-
Your service request rnp[protected] is closed. (Reason : installation site not ready) & charge collected rs 0/-, for further assistance call lg on[protected]

Dear sir,
My name is anil chandravanshi.
My shoping not delivered which is order no[protected] date 10/05/2020 time 12:32:11. My add-s. M. Engineering work shop dhanlazmi near bhanpure raipur cg.
My order was rs 10. Which has been cancled
Please renew my order from amazon company.
Thankyou

I have order items in amazon. And has arrived at the courier service. But without informing me they have cancelled my order. This is ridiculous.
I want a solution to this problem.

Hi,

Some months ago i bought one product namely whey protein powder 5lbs from amazon.in. I really forgot about this website for raising complaints otherwise i would have raised the complaint when i came to know about the fake product.

Please find below the link for reviews shared by customer

https://www.amazon.in/Ultimate-Nutrition-Prostar-100-Protein/dp/B002EVPVCK/ref=m...⇄

I did not see the review as had never receive any fake products from amazon. But this time they cross their limits. The reseller is cloudtale, a fraudulent company. I cannot find the details in my order details. They have deleted the order.

Please help and let me know what more info i can share.

Ordered from - www.amazon.in
Order number:[protected] invoice number : spnc-52153
Order date: 09.10.2019 invoice details : mh-spnc[protected]
Invoice date : 09.10.2019

Above details of the washing machine purchased from amazon. It is damaged from inside and outside. Product is under 2 year of warranty, although amazon is not responding the issue correctly and for that for the repairing of it we have to bare the 13000 rupees cost. Please help us..!

On[protected] i made an electricity bill payment of ₹350 from amazon by using my syndicate debit card and the amount is debited from my account. But the bill payment gets failed and received a message from amazon as ₹350 is successfully refunded and it will takes 3-4 business days to reflect in your account. But still[protected] i didn't receive refund in my account. Then i contact both amazon's and syndicate bank's customer care to resolve this issue but i didn't get proper response from both of them.
Transaction amount: ₹350
Transaction date:[protected]
Order id in amazon:[protected]
Payment: using syndicate bank rupay debit card
Particulars: ecom pur 89051642 amazon_utilitie 21/05/20 09:31

Hello sir a/c name is. Toj devi. Sir my amozon order one urbano fashion men's silm fit black jean's. Sir my order canceled. Refund amount successful.602 amount. But my not account add sir my cancel order refund reference no.[proteced] and reference no.
9o3x6gd00000k9lavquv. But my not recived bank account.. Money. Sir my debit card. Number. Last four digit. Card number.9907. Sir my, request sir i hope. You my refund money send my bank accounts sir thanks

My branch. Ekmighat
Ifsc. Cbin0283775
My dispute amount.602

I have ordered a product from amazon and i have cancelled that order same day and refund was initiated after two days and i am not received money in my bank account yet today.
Since, refund reference no. 74332740135013337678771.
Order date 12/05/2020
Refund date 14/05/2020
Bank detail-syndicate bank
Pay by debit card
Amount is 1299/=

I have order for 6 nos. O[censored]nderwear. But i have received only 1 no. Underwear & 3 nos. Of socks (Which i have not ordered). No response from amazon.

Plz my account name sandeep [protected] khurana. Madan.[protected]@gmail.com card no 1142 axis bank

Dear sir
I wood like to inform that my order samsung m21has rejected 23 may. When rejected this shipment i have not recived refund.

Kindle process my refund in my account. I am saffering last eight day. Kindli processed my refund.
Thanks
Sukanta kar
Ph no [protected]

This is the second time i am getting my product delivered to somewhere else. I have not received the product which i have ordered, i have not received any calls from the delivery guy. But i got notification order has been handed over to the customer. Extremely disappointed with the delivery service since this is the second time this is happening.

I am a registered prime member with amazon.in. I had placed an order for elica gas stove on 21st may, it was promised to be delivered on 28th. As per application and a message sent by amazon, somebody was suppose to call me, but instead i just got a miscall, that too with just one ring. And within seconds i got a message driver called but i didn't answer so attempt failed. Just one call. As when i tried informing amazon customer service about it. They are saying only one thing "they will get back to me". Also app says it will be attempted next day, which didn't happen. And so it's another day with no intimation on the delivery of the product. Tried getting information from social platform, they asked me for details, which i gave but not reply or any message from them. Most important point is, i tried calling the delivery agent on the given number using the pin 17 times, but there was no answer or reply to my calls not even a single time. I have share teh screenshot for your reference.

I had ordered godrej fridge, order id[protected] on 20th march 2020 and cancelled on 29th march 2020, they said that they cancelled my order and refund was processed giving me a refund reference # 35730532 which the bank said that they cannot track this number because they do not provide any number to amazon and it will be a amazon bank reference number, my amount was deducted that is 5347.22 on 5th may and hdfc said that they got the refund on 16th may hence extra charges needs to be paid by me, so they will only refund 4818.15 so the extra charges have occured as amazon did not process the refund on time and they sent an email confirming that they got the refund on 16th may 2020, i want the refund of the difference amount.

Sir my name virjan ray my me amozon se order kiye the toh cancel kar diya toh amozon refund reference no.9o3x6gd00000k9lavquv my dispute amount.602 my product urbano jean's my bank ifsc. Cbin0283775 my peyment debit card 4 digit last no.9907 my bank account credited your bank account

My order date-5 may
My dispute amount.602
My bank. Central bank of india
My refund reference no.9o3x6gd00000k9lavquv

Dear sir/mam one of my refund amount 1594 rupees which send to my account on 20 may 2020 from amzon.in they send to my account they also provide refund reference no. # 029240 and i have waiting almost 1 month but the amount didn't reflect in my account. I have complained against it on my branch but i didn't get proper solution from bank manageer. I have complain against it but still it's not reflect in my account.

Dear sir i have including refund details with reference no. And complain report so please refund my money as soon as possible.

Date-20 may 2020
Dispute amount -1594
Refund reference no.~029240
Account no.~[protected]
Branch ~ ashoknagar
Ifsc~cbin0283380
Phone no.~[protected]

I purchased a boya microphone by-m1 from amazon india which was delivered to me on 28-05-20. I checked its genuineness with boy-mic.com and found it to be fake. I tried to return it and get a refund of the amount i paid for. But amazon offered to provide exactly the same product and not refund. I am not sure whether i will get genuine product in replacement or not. So i insisted on the refund. But they denied stating their policy. I tried to call them on their call back facility (Since they don't publish complaint phone number) on their sit. But i am not replied. They repeatedly say in their interactive automated chat that they will supply the replacement without considering my concerns. The order details are as under.
Order date 22-5-20
Order #[protected]
Item boya bym1 microphone

Kindly do needful to get me refund since i don't trust amazon india now.

M. R. Malik

Please find the consumer court complaint attached.
This has been horrible experience since the last 4 days where i ordered voltas 1.5 ton ac on 23rd may 2020. Following is my experience1. Ordered ac on 23rd may 2020 order#[protected]. 27th may it was supposed to deliver on 27th may, waited for the shipment to deliver. Delivery person came and reported that he forgot to bring indoor unit of ac this is the worst excuse i came across in the last 5 years of my shopping in ecommerce sites3. After talking to amazon customer service, they assured that it'll be delivered on same day by 9 pm which seemed impossible to me but they still assured (Assurance number 1) 4. 28th may as per the commitment, it couldn't deliver on 27th may. I called amazon customer service next day and they gave assurance again to get it delivered by 3 pm (Assurance number 25. It couldn't deliver again till 3 pm. I got a call from warehouse that they'll not be able to deliver the shipment in the next 3-4 days which is insane. Called amazon customer service again and they assured again to get it delivered by 9 pm (Assurance number 3) 6. It couldn't deliver again till 9 pm and now its time to raise this to consumer court as this is total mental harassment where wrong commitments are given one after another (Pfa complaint) 7. 29th may called amazon customer service again to escalate this matter and they gave wrong assurance again to deliver it on 29th may (Assurance number 4) how can they be so sure and giving wrong commitment, again and again, shamelessly when warehouse executive told me that they lost the shipment.8. 30th may got a pop up that i'll be receiving ac today and again when i called delivery agent, he is saying that he doesn't have ac shipment.
I've escalated this to consumer court, awaiting for there revert. I've been giving wrong commitment to my parents every day that they'll be receiving the product. This has been mental torture calling amazon executive which eats 30 min at least and warehouse guys and getting opposite from the both.
This product (2020 model) isn't available anywhere now and the same product with 2019 model is available with 6000/- extrai've invested ~31k and waiting for everyday in this scorching heat is terrible for my parents.
This has been the most horrible and exhausting experience with amazon in last 4 days. I am assuring to take the mightiest action on this if same isn't resolved by today's first half.
Regards, pc

Dear madam/sir,

On 27 march, just few days before the lockdown came in full forces, i had placed order # d[protected] and paid for it. The product ordered was single malt and scotch whisky: a guide to hundreds of brands and varieties.

It has never arrived and there is also no information on my order. Now as amazon begins to resume delivery... See my other pending orders

Kindly look into and let me know as soon as possible
Thanks with gratitude,
Saamdu chetri