Amazon India Complaints & Reviews

Order date
18-May-2020
Order #
[protected]
Order total
299.00 (1 item)

Plant was dead on arrival.

I purchased yamaha psr e363 through amazon on[protected] and paid through my Indian Bank debit card but somehow the transaction failed and the money got debited from my account. Amazon said on[protected] that the money has been refunded and should have been credited to my account by now. But amount is still not in my account. They are only replying that contact bank's customer care and raise a dispute and bank's customer care is replying that we can't do anything with this.
Overall, my money is stuck. Neither amazon is helping out nor Indian Bank.

Refund Reference No. 75503720141039863404328

Hi team,

I ordered "REDMI NOTE 7 PRO NEPTUNE BLUE" Mobile for last week (18 may 2020) in AMAZON. Today i got the parcel (25 may 2020).
I got damaged mobile, its fully damaged screen and body.
Please find Attachments.
Kindly please help me.

Regards,
Vithya

Sir my alc name. Toj devi my bank central bank of india ifsc-cbin0283775 branch. Ekmighat me sir amozon se urbano fashion silm black jean's amount 602 rupya order kiye fir cancel kar diya toh amozon refund kar diya lakin abhi tak bank nahi kiya refund toh refund
Reference no.9o3x6gd00000k9lavquv and me card se peyment kiye card last 4digit no.9907 please my amount bank credited

I ordered 2 sets but recieved only one set, but recieved a delivered status for both. I recieved only one track pant instead of two sets of 3/4th pant and t shirt. Hence i placed return option. Since i recieved only one pant with same ordered i'd, how can i return two pack. Kindly sort the issue as soon as possible and refund my 1398.00 rs.

Item not delivered for 4th time n delivery guy updated as : delivered: (Renewed) prestige deluxe...

Order #[protected] prepaid item

Past 4 deliveries i had same issue, delivery guy marking items as delivered without delivering and without even taking pin or otp which amazon gives to customer to be shared with delivery agent at time of delivery.
In last deliveries somehow items were delivered same day after raising complaint but this time item has gone missing or stolen by delivery agent.
It was prepaid items

I have ordered a mobile redmi note 8. It has switched off after 2 days. I tried to switch it on but its not working even i have charged it but still no response from the mobile set. It is in completely dead mode. I have talked your technical assistants multiple times. They said ok your phone would be picked up. But the pickup boy told me he was not able to find out the emei number of the phone so ge would not pick up. He suggested me to call the technical assistant again and ask him/her to send a email to the delivery boy i called again the assistant told me ok your package would be picked after 3 days and told me he mailed all the information which is required. Today the day on which my the phone would be picked up but the pickup boy has not come i called him now he is telling me call them again i have not get any email from them. I have all the call recordings and feeling very frusteted now what can i do. I am filing a complaint here if there is no response i have only one option which is consumer court. My contact number is [protected]

Return request is not completed for more than a month

Amazon return id: dsqtvrqjrrma
Order id:[protected]
Pickup tracking id:[protected]
Item descriptions: bizzare 3-12 years old cartoon boys girls kids cotton masks anti-pollution cute children mouth mask windproof anti-dust face masks (Brown)
Quantity: 2

My a/c name - toj devi my refund reference # 9o3x6gd00000k9lavquv me card se peyment kiya tha card ka last no.9907 my refund amount 607 lakin rs.5 hamare amozon pay me se kata tha rah gaya 602 rupya abhi tak nahi aaya hai central bank of india hai

Order no. [protected]-7115522 order date: 19.05.2020
When we got this product (Medicine) while opened the box we got shocked because that medicine was opened & used one. And in return option it will show that this product is not eligible to return... What's the hell is this??? No iam decided to do viral this. And also i will lodge a complaint against this and your carelessness.
If i will not get return this original actual genuine product.

So make arrangements of return this. Refund this or send me a original product.
Call me on + 91 [protected].

Dear sir/mam
This is my 1st order of 3 quantity of same parcel. (1) order no.[protected]
(2) order no.[protected]
(3) order no.[protected]

At the time of order arive at my home.in my family have marriage at that time so, i was outside for some work than i told to deliver agent to go my home and delivery to my mom but deliver man gives many excuses and whole day wasted of me and irretated me & his behavior is to bad.
At the time of delivery packages inner side was fully wasted and damaged/use so, my mom told him that we won't give money for this wasted products than delivery man says that our duty is to deliver these products we can't do anything for you you contact to amazon than mom received all 3 parcel force fully after mom share everything else to me after i go in my orders section to return these but there were still tracking were not updated than i call many times'to deliver boy and he gives me excuses every time that like - sir i updated u can see after some time or sir this was due to technical problems and many more etc.
I can't trust to deliver boy so, i shares everything else to your team and i also tell then that i can't trust to deliver boy please do something than your team members gives me surely words that they will with me if anything wrong happened and if tracking will not updated. I also told to your team that i can't trust to deliver boy single 1% so please do something else now.. And after some hrs delivery boy number showing unrecognisable or disconnect.
And sir as i already told you that at the time in my home as marriage celebration so we through powder in the garbage due to chemicals because we have fear that kids were eat that powder so, ignoring that risk we through...
(And i don't know what the problem that still showing returned to the seller)
Dear i share so much personally information to you.
From march to may till date whenever i call amazon cunsumer care, they change their statement everytime, really there word can't have value.
Even amazon team gives me so many sureties regarding my refund but everytime they change their statement and gives irretated excuses and i follow them whatever they told to me and share them everything they want regarding my order received.
Even many times amazon representives told me that my shipment picture shared by them 100% correct with no error they already scan my shipment pictures and i received my refund once nutrition team will be availabe and i follow them blindely.
Infact amazon members create many times followups with me for call back for refund but i can't received a single call till date.
If you anyone can't belive my word than you can check my call records recorded by amazon company.
Now this time amazon company told me on yesterday call that they can't help me for any resolution because tracking id not updated or showing return to the seller.

I hope you try to understand.
Please help us, this is very big amount it so important for middle class people. This was salary for one month for my family..
If you want to contact me via call please contact me here [protected] (This is my personal that available 24hrs.)
And i'm not able to contact you again nd again, we are poor people, every time your team members change their statements... Now all depends on your hands...
Please help! : (

My order of samsung galaxy m21 at amazon was cancelled after 3 days for no valid reason although the full advanced payment was already done at the time of ordering via credit card. The seller cancelled stating that payment was incomplete. How could the payment be incomplete when it was done through credit card and the order was successfully placed. Additionally i have the transaction i'd and the reference no. With me when the advanced full online payment was made through sbi credit card. And even after 4 days i haven't got my money amount back to me. How irresponsible? I was in dread need of the mobile and want to re order but i didn't got my refund. This is a very serious matter. Help me as soon as possible. Myself being the prime member at amazon.

Upi transaction failed but amount not refunded.
Contact [protected]
Please respond

On 28th march, 2020 order no[protected] was placed for supply of a book a tale dark and grimm and sum of rs 302.00 was credited to the company account. The delivery date was april, 1. Till date, i have neither received the product nor the refund. When company sought customer review, i mentioned that i have not received the product. However, the company informed me that review could not be posted to the website. Thereafter, i sent an email to shri jeff ceo of the company but the same remains unacknowledged till date. It appears that the company had no intention to deliver the ordered product and wants to usrup my money. Regards,. Justice v b gupta, former judge high court of delhi and former judicial member national consumer disputes redressal commission.

On 5th may i order two pis mobile total amount was rs15998. I paid this amount through bank atm card. After two days i cancel my order. Amzon refund my amount 11th may. But this not credit by bank a/c yet. I call amzon customer care. They told they refunded my balance. What problem. Please solve it. My a/c no=[protected]. Ifsc=utbi0bdy957. Order id=[protected]

Sir i have not get my refund from amazon. But amazon costomer cere have told me they initiated my refund and you will contact your bank costomer cere.

I would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 29th july, 2019. Could you please assist me regarding this. Please find the attachment regarding the same

I purchased two items to paidrs.11, 495, 00 one is nike mens t shirt and other is ray ban full rim spectacle frame. I received both items and returned both items due to some problem. The seller returned rs.4, 321, 00 of nike t shirt. But the seller not returned rs.7, 714, 00 of ray ban frame till today. Order number is #[protected]. I placed order on-21.04.2019. Order received on06.05.2019. Order returned on-09.05.2019 by amazon return policy. The seller received their item on 12.05.2019 as per my india post tracking number. It is sold by cloud tail india. I returned to, amazon seller gmr airport city, rgi airport s. O pin-500108. From - arjuna behera, at-medical campus, po - mohana, dist - gajapati, state-odisha, pin-761015. I purchased through sbi net banking. The seller cheating me since one year. The seller and amazon website not respond my reoeated request. Amazon website not take any risk of customer. I am a customer of amazon since 2012. So kindly help me for my return money rs.7, 174, 00of ray ban frame otherwise resend my ray ban spectacle frame.

Inverter doesn't work properly.and glowing all the indicater..time off power cut it not work..wisel every time.. doesn't charge... Many time I complained but it's not solved yet..

I am nitin patel (Baroda) mane date 12/10/2019 ko amazon se samsung washing machine ke liye emi ke ya tha lekin bad me order cancal kar diya tha.मगर मेरा emi cancal नही हुआ। मेरा 7 मंथ से 1652.19+1964.97=3617.16 हर महीने कट रहा है। वह बंध कीजये ओर मुजे जीतें रुपये भरे वो रकम रिफंड करे। बाद में मैने 13/10/2019 को amazon से 22000/- क्रेडीट कॉर्ड से पे करके लिया था। मुजे । में emi भर रहा हु उसे मुजे कोई प्रोडक्ट भी प्राप्त नही हुआ। आप मुजे सहायता कीजये।ओर मुजे 2019 का जो कोई प्रोडक्ट लिया के कैंसल करवाया है मुजे डिटेल मेरे मो [protected] है।