Amazon India Complaints & Reviews

I have purchased a spit ac through amazon india in august 2019 of sayno 2 ton capacity but is not working properly, i tried to contact manufacturer as well as amazon india but there is no solution yet after 1 month after continuous follow up, both saller (Amazon india) & sayno (Manufacturer) has made me football. Which is very regretting to a indian customer

I ordered a book (Tales of ancient egypt) from amazon. And i canceled it before it delivered. I filed a refund. They said that they will send the refund in original payment method. But i didn't received a refund. Though amazon seller has confirmed the refund and share the details with me. But i haven't received the refund yet. And the bank branch can't help me with this.

My bank details are as follows.

Central bank of india
Jemua branch
Durgapur
Ac no.- [protected]

Refund reference number
74332740134013317104591

Dear sir on 17/05/2020 amazon refund amount rs.874 initiated in my indian bank saving account but when me chek after 9 days then no money is refund when we contact amazon customer care amazon says we can't any help bechare we refund your amount to ur bank so u will contact bank then we contact bank customer care but bank denied he says no refund or money is initiated by amazon please help me take a strict action against amazon and my indian bank.

Refund reference number :- 102360
Bank :- indian bank [protected]
Ifcs code:- idib000m085 mirzapur
Name:- rahul sonkar
Mo. No :- [protected]

Seller intentionally delivered defective product to me at 25th may, not working label is already sticked in product.
Also I am unable to return this product as Amazon not picking up this product from my location, and I am unable to courier it due to pandemic situation.

Not working label is already sticked in product then how Amazon sent this to me and now he is not ready to return.
I need refund for this product or send working product to same address.

I have ordered kids t-shirt set of amount 699 rs.
Amazon india showd that product will be delivered on 25 may 2020
But still its 27 may 2020 not delivered the product
Also when i try to call customer care services they are not receiving calls also on chat they sending repeated reply.
On track products delivery it shows they have rescheduled delivery date on customer request but i did not requested anything about delivery date because there is no single communication happened between me and amazon india person.

I placed an order for purchase of Eureka Forbes Aquasure from Aquaguard xtra tuff 15 litre water purifier. I paid for it and as per site it is being supplied to me on 26th May 20. I have not received the product till date. As corona virus is prevailing in my area, I request you to send it urgently. I waited more than a week for the same. My order No is[protected]. It is to be supplied by M/S gwall. my web site is [protected]@yahoo.co.in. Please reply about the status immediately.

I order a samsung 192 l 4 star inverter refrigerator on 21st march 2020 for which the delivery date was given 23rd march 2020 however due to the negligence it went into wrong direction which delayed my delivery by one day and when it reached to final delivery station countrywide lockdown was announced on 25th march 2020 during this period i co-operate with amazon. Finally on 19th may 2020 after the lockdown it got delivered to me which was defective in nature thus i placed a return & replacement request on 21st may. I successfully returned the product in as is condition to the amazon agent on 22nd may and my replacement order was supposed to be delivered to me on 23rd may 2020 for which till date i do not have any update and it still waiting for the delivery.
Avdhesh soni
[protected]
[protected]

Hello,
This refers to the refund informed by amazon with reference of 024971 for rs 17366 against the order cancelled. As i have used my wife's debit card for payment while placing the order, this was supposed to get credited to her account by now. But this was not reflecting till now. Request you to check and arrange for refund at the earliest.
Regards,
Rajan

Dear sir/mam,

My amazon account has been blocked for long time. Many times i call and email to amazon customer care service. But still no taken action for unblock my amazon account..

Regards
Ajay singh
Mobile [protected]

Dear Sir,
I ordered "Euro Men's Cotton Brief (Pack of 5) size -XL vide order No.#[protected] dated 19 May 2020. Today ie on 26 May 2020 I received a pakage in which I received only 2 (two briefs) of Rupa Jon size XXL in place of Euro Men's Cotton Brief (Pack of 5) size XL.

I request to deliver correct item as ordered in my order No. #[protected] dated 19 May 2020 failing which further action as deemed fit would be taken.

Regards

We placed an order in Amazon.in for product "Touch Cool 48 Colours Twin Head Art Markers Pen For Manga And Impression Sketch Marker For Art Lovers Designer And Artist" sold by Sabahz Trading. For faster delivery by 21 May 2020, additional cost INR 80 was paid. However the product got delivered on 26 May 2020 delayed by 5 days. So I dont know why INR 80 was charged.

The product delivered is "Touch Bool" brand which is different from the one ordered. This seems like a low quality product with nearly half prize of the original brand ordered. Moreover it doesn't even look matching with box/packing of Touch Bool brand itself! I tried to return this product but not allowed! Not sure what to do with this duplicate product... Attached snapshot for the product delivered and the note from Seller saying they were out of stock and sending a different brand! This is not acceptable. I feel got cheated by receiving a low quality product with higher price and original invoice given for different product! Basically I would like to have a refund for this product.

This is to confirm that refund for amount 1299.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Dear sir i have a placed a order of redmi note 8 few days ago and i paid 10000 by gift cards and 1499 by debit card but after some time amazon had suspended my account and cancelled my order and the refund of rs 10000 had been added to my amazon pay balance but i am unable to use it because my account is onhold
My registered email id [protected]@gmail.com linked to. My account and
Mobile no [protected]
With the name if prince
Sir please help me to unhold my account so that i can use my money

Hamara blutooth cancel ho gaya hai
Delevar nahi hua aur prodect cancel ho gaya...

Date[protected]
An amount of inr 999 has been deducted from my account without my authorization.
This is totally unacceptable.
This is the following sms content that i received.

Txn of inr 999.00 done on acct xx946 on 25-may-20. Info: vsi*amazon st. Avbl bal:inr 15, 068.95. Call 18002662 for dispute or sms block 946 to [protected]

I have two accounts for amazon in my as below
[protected]@gmail.com
[protected]@gmail.com

I want the refund back as this seems a fradulent transaction from aamzon's end.
Highly unacceptable

Ordered on 16 March 2020 Order#[protected] till today has not been delivered by seller-Blulux ISO-Propyl Alcohol Lr 2.5Ltr
Sold by: CHEMICAL UDYOG
on going to contact seller tab only option given is -RETURN ITEM. Amazone online chat no response is being given only routine reply are given even no customer care representative in coming on the chat. It appears that Amazone has become partner with the fraudster supplier. I am not getting help from any corner.

Sir i ordered a enema kit from amazon. I was delivered a kit of a totally different company which also was incomplete without the insertion pipe and stopper. It was meant for ladies. I complained on amazon website but the company denied to return the order. Please help. Order number[protected] order date[protected]. Thank you. Name-slok kumar goyal contact number-[protected]

I am delivered with a soap piece in a box when i have ordered noise x5.

I purchased a mobile on[protected] of amount 13999 and cancel order before shipping as amazon said that they had initiated refund on[protected] but till date no refund has been processed in my account as now they are not helping to get the refund back by saying that we cant help you as we have refunded back amount with reference number 75503720134039758238194 so you can ask your bank but pnb bank said that no payment has been refunded by them.

Plant arrived in poor condition