Claimed

Amazon India Complaints & Reviews

1
Last updated May 6, 2024
Complaints 19933
Resolved
1458
Unresolved
18475
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 322

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Refund initiated but not received in my bank account of two Amazon products...
1-spark shoes
2-boat 261 headphones
Both of them cost around 2350₹/-
Since so many day's have been passed refund not received in my bank account...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Q. No. B-131(T), dhurwa,ranchi, Ranchi, Jharkhand, 834004

Sir, i got a refund amount of rupees 499 from amazon on 21/01/2020 which is still pending. I contact the bank manager of united bank of india but they are not providing me the information about this transaction. Amazon has provided me the information about my product.
Refund reference # 4t0rfrna0000k4q4i6ws
With due humble, i request you to check my message and try to solve it.
Thanking you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I tried cancelling the order within few minutes of ordering it and the app showed that order is getting cancelled, however later in night i got the following email from amazon:

"we're contacting you about your cancellation request for order #[protected].
Unfortunately we weren't able to cancel the following item (S) from your order:

Kisses hersheys almond pouch, 6 x 100 g

When you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:411038

On amazon india, i had placed an order of 1 kg jar of dabur chyavanprash, on 3rd jan 2020. Today the order received and found that inside the parcel 500 gm jar instead of 1kg jar!
Order number is[protected] dated 03.01.2020.
Attaching herewith snap shot of order and the parcel received.
Tried to contact helpline but did not get any support.
The jar is sealed. Need help to get replacement of jar as per...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Janani PN
Report
Copy

amazon order refund

Address:IIIT Rd,Devghat, Jhalwa, Prayagraj, Allahabad, Allahabad, Uttar Pradesh, 211012

My name is p. N. Janani. I ordered an item of rs.600.
Order # order #[protected] this is the order id, i have ordered this on 24 january and have cancelled the order after 4-5 days. When i contacted with amazon customer care, they said they have initiated and successfully processed the refund on[protected].

Refunded amount - rs.600
Payment method - card ending with 3055
Refund reference # 5s9iq29w0000k5pc5ov0br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:791111

Ordered lakme nail polish and lakme nail polish remover worth of 196 from amazon india on 20 january 2020. But due to delivery issue by seller the product didn't delivered and cancelled in mid way. The product shipped by "blue dart" courier. Courier service does not ship in this area. So it's cancelled. Amazon india did refund on 26 january 2020 but didn't reflect in my bank account. Today is 10 day from refund date....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Vill-Netradanga,P.O-Kuraha,P.S-Kumarganj,Dist-Dakshin Dinajpur,West Bengal, 733141

Dear sir/mdm
With due respect I Sree Sagar Roy, s/o-Subhas Roy, inform you that the Amazon company of India unnecessary deducted my Amazon pay balance, Rs-1601/- without my permission or acknowledgement, on 20/01/2020.When I discovere it I have submitted complaint of Amazon pay customer care but they are not solve this problem. They are submitted to guilty me or myself.
So, I would request to you that you will take an affective...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreeja Sreekandan
Report
Copy

jaipur kurta refund

I have ordered jaipur kurta from amazon on 19th jan 2020 amounted Rs. 425. I dint get the refund till now. i contacted amazon customer care. they just just a refund initiated mail only. please do the needful. kindly check the attached screen short for more details...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumaiyya Attas
Report
Copy

refund amount of my product order

Address:Mumbai City, Maharashtra, 400053

I had ordered a product on amazon india but due to some issues, the product has not been delivered. I had done the payment online and according to my telephonic conversation, the customer care of amazon india told me that the refund is already done but in my canara account it is not received. Soo please let me know about the refund!!! The refund from amazon has already done and it is not there in my account of canara bank....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Canara bank, Bagalkot, Karnataka, 587101

I have not received refund amount. I had talked with customer care executive of amazon and canara bank as well. I didn't get solution anywhere, when i asked for further help amazon executive told me to raise a dispute charge here that's what i am doing now. It has been already 10 days of delay in this transaction
My transaction reference number is
74332740034003382167921
Nobody is responding me properly.
Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
sumen
from Basirhat, West Bengal
Report
Copy

shinco tv display only

Address:Pandbadevi, Near Pandbadevi Bus Stop, Poynad, Alibag, Raigad, Maharashtra,, Raigad, Maharashtra, 402108

महोदय,
मे Surojit Das मे 04.07.2019 मे amazon से online से shinco TV लिया है, Order Number :[protected] है, 1 महीना है TV का डिस्प्ले मे पिकचर नही आ रहे, [protected] नंबर मे कॉल करके कंप्लेंट किया है, उसके बाद मे 6 दिन के बाद मे...
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
H
hshukla7130
Report
Copy

wrong product received

Address:Lucknow, Uttar Pradesh, 226003

I ordered noise colorful pro2 from amazon but i received wrong product. Now coustmer service is saying that they can not do anything to resolve this issue. Coustmer service executive was saying that we sent correct product it lost somewhere but we can not help in this issue. I am sending u this complaint hoping that this complain would ve heard. Thak you...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Village and Post Mirzapur Narora Road near Post Office Mirzapur, Bulandshahr, Uttar Pradesh, 203001

I placed an order from amazon of puma shoes on 29/01/2020 and from 02/02/2020 daily morning message for order delivery but in evening not order delivered and no agent call me for delivering delivery agent wrong information updated and amazon not take action against delivery boy....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
syed B
from Coimbatore, Tamil Nadu
Report
Copy

amazon pay emi account hacked

Address:15 a ummer nagar, Coimbatore, Tamil Nadu, 64121

Hello all,

I have been amazon customer for a long time. I have also signed up amazon prime.
On jan 3rd i came to know that my account was hacked and some have used my amazon pay emi and used closed to 40k without my knowledge i have called amazon on the same day jan3 and file a complaint and they promise me to sort out my problem but no one had reached me back i have kept on trying to reach different person in the amazon...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Amazon India

Dear sir,

My strong complaint against amazon service that, they havce displayed some items on their portal which has not in their stock... After enquired about shipment which i have not received from 26th jan to till date (Delivery shown done on 26th jan 2020) then amazon replied sorry that item was not in stock.
My complaint it against amazon why they charged in advance without kept in amazon's stock?

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Near manavta school,shrinagar,chauhan chowk.,gondia, Gondia, Maharashtra

Refund Reference #74332740028002764471511
Disputed amount 1023
Refund initiated date 27/01/2020
I have pay 1023 amount on 22nd January 2020 through Amazon pay and I have applied for refund 27th January 2020.
But yet refund not received since
I request you to solve this issues.
I can't wait for my refund because I'm waiting for my refund for a long time.
Hence I request you to solve my issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
On 3rd feb 2020 i done a recharge mobiqwik wallet at the time shown transaction successful after i checked my transaction history this time a difrnt msg is showing i.e paid through card ##$##@..my account amount deducted in my wallet .and i go to check my history open that is shows no invoice data found ...also gave a complaints but they are not responding on my complaint ..
Till now i did'nt get any respose from mobiwick care..br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
subodh newaskar
Report
Copy

amazon prime video

Address:403 Laxmi bhuvan Sardar gunj anand, Anand, Gujarat, 388001

I had renewed my membership on 28.1.2020 . However I could not view the videos . I had called your customer care number where the customer care executive FARAH did not respond well . I asked her to give the solution in a simplified manner but she seemed to be acting smart on doing so.
Pl provide the solution and do the needful ASAP .
This is the worst ever response received from any CC executive till date....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:F-30 Vill-Bishanpura sector 58, Gautam Buddh Nagar, Uttar Pradesh, 201301

I ordered a lg monitor on order date

19-jan-2020

Order #[protected]

Order total - 29, 999.00 (1 item) with the name of pradeep naagar and it arrived on time but it's not in working condition, it was not even bubble wrapped. So i requested for refund and was told that next day product will be picked up and then refund will be issued.

But next day no one came to pick up and...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
rtimchen
from Dhekiajuli, Assam
Report
Copy

product unprocessed

Address:Amazon.in, 797113
Website:Amazon.in

Sir/madam, i am very pleased with amazon since i order daily but these days its services has been deteriorating because i ordered two products on 22 jan 2020 with order id as[protected] and on 29th jan i got my product but i have received only one product, the other product is yet to be delivered also
I cannot raise a complain in company website because its showing as delivered.
Please help me with my issue i would be...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy