Claimed

Amazon India Complaints & Reviews

1
Last updated May 6, 2024
Complaints 19933
Resolved
1458
Unresolved
18475
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 323

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
dineshshandilya513
from New Delhi, Delhi
Report
Copy

nokia 4.2 model

I purchased nokia 4.2 and it is having problem in ear speaker. I submitted complaint also first they told to reset the phone i did it. Then they asked to install blancco app i also did it. Then they asked me to arrange another phone to call. I have gifted this phone to my sister and she is mental patient she can't talk too much over call she is not having any other phone. Amazon is irritating and not replacing the phone.
Registered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kaditya780
Report
Copy

different model mobile delever

Address:Koylanchal city, Dhanbad, Jharkhand, 826004

My order no[protected], order date-31/01/2020, price-6899/-, nokia 4.2 mobile purchase but delever my address different model it is very cheating me amazon contact to amazon customer care but not recently any action when it's matter fast action and very long time resolution 08/02/2020, my 6899/- rupees is cheating amazon, i am camplain against amazone for national counsumer court. Very fraud me....
+19 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
fishbake
Report
Copy

unauthorized charge on my card

Address:78606

Array
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sekhar mr
Report
Copy

refund amount on amazon

Address:1-72, Chinmaya Nagar, rapthadu mandal, Anantapur district, Andhra Pradesh, India., Anantapur, Andhra Pradesh, 515002

We have ordered an order in amazon. We have returned the product. They have said that they. Have initiated our refund amount in our bank account. But we didn't get any notification regarding this refund. So, we want to know about our refund amount. Our account number was related to the mobile number:[protected]. This the second complaint we are giving to you. But there is no response from you. Let us know that when we will get our refund amount.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anuj Raghav55
from Panchkula, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund issued as pickup deliberately scheduled and cancelled everyday

Address:Panchkula, Haryana, 134114

I ordered a hard disk on 27 Jan 2020. and it arrived on 29 Jan 2020 in a very bad condition, it was not even bubble wrapped. whole package was in a mess.
so I requested for refund and was told that next day product will be picked up and then refund will be issued .

but next day no one came to pick up and no one even contacted me .So I complaint about it to customer care and was assured it will be picked up next day ....
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
H
harshita tewari
Report
Copy

axan fat tyre bicycle

Address:Ranidhara Road, Near Cement Kothi Almora, Uttarakhand, Almora, Uttarakhand, 263601

I have ordered a bycycle on 22 January from Amazon received the product on 27 January and placed a return request for the product same day as I have received a damaged product and the part of the product was missing.Since 27 January I have placed the request 7 times in counting through amazon app through mail.Contacted the customer care several times.The customer care is just accelating the master dropping down mail.The delivery team is reverting...
+3 photos
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Trilochan Medhi
Report
Copy

I am not getting the refund.

I returned 3 orders which I didn't like for various reasons. 2 I returned on 22n Jan 2020 and one returned on 25 th Jan 2020.For all the items returned on 22 nd refund was initiatiated on 22nd an 23 rd respectively and and for 3rd one refund was initiatiated on 25 th but 3 to 5 working days timeframe has been over but still the amount is not reflecting my account. Lastly when I called Amazon customer care they said your refund got declined...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:781372

My amazon refund has been initiated on 15th jan2020 but not credited yet in my bank account. It almost 15days.. When i talked to amazon customer care they said then cant help me once amount has been refund then i called sbi customer care and mailed also but they have also no information regardinf refund and the reference no provided by amazon. I do charge dispute also but no use.. What shoud i do now my 9000 is vanished.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Rupnagar, Punjab, 140001

I have sold four products on amazon india. All four product returned by buyer. The products i received in return are other products, which are not sold by us.

For this settlement, as per amazon india policy i initiated four safe-t claim against four product received. Our three safe-t claim approved by amazon team, but one claim is rejected by amazon team by mentioning reason that i have provided same product images that i have...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ludhiana, Punjab, 141113, Khordha, Odisha, 751001

I have ordered a palak notes: antarctica krill oil i 1 mg antioxidant astaxanthin i 2.5x more bioavailable than fish oil i joints, heart & brain: 60 softgels vide order#[protected], dtd.13.01.2020. But i have received the said product internally opened. I have already given the said information through feedback.

You are therefore requested to take necessary immediate action to refund the same....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sapna sree
Report
Copy

samsung galaxy m30 mobile and cover

I have ordered samsung mobile and cover on 27 january 2020. The expected delivery was 30 january. I got the delivery mail on 29 january that the product has been delivered. But i did not received. They sent an otp which is confidential, which they are not supposed to give it to anyone without entering the otp in the delivery agent's device. Till now i didn't get my order. Customer service is not taking any action on this. Please consider...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gautam Buddh Nagar, Uttar Pradesh, 201305

We ordered redminote8 pro order no: #[protected], prepaid rs-12599/- in amazon sale on 19th jan, 2020, it was showing delivered on 25th jan even no pin was entered but we didn't get order, we raised our concern to cs team and they assured us to refund our money if product not delivered by 29th. Their system was showing delivered message, we again contact them for status of our product and refund but they escalate it to cap team and...
+9 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kapil Raheja
Report
Copy

amazon not delivered the product

Address:Karnal, Haryana, 132001

Purchased chopper from Amazon buy product not deliver yet, complaint lodge customer care and seller but no response.

Order date 05-Jan-2020

Order[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
G manjanna
Report
Copy

amazon shopping refund

I have purchased one blue tooth speakers. Due to some reason i have returned that but i have not received my amount 1999. Amazon saying that refund has been initiated 19 of jan but it's not reflect my account. The reference number which i received from amazon so many times i spoke to them
No use they reply only reference number as below 74332740019001745610826. Date[protected] amount rs 1999....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raka giri
Report
Copy

refund of my order

I ordered a product on amazon on 18/01/2020 of rs 659 through debit card...1526.. And i returned the product... The refund of my product on 26/01/2020 and the refund reference no is 4sxqr88u0000k4q1eiyb but still now my refund is not added in my account no[protected]... Please help me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh Parjapati
Report
Copy

refund not my account

Address:Amazon india, 122001

Mene amazon par ek phones order kiya tha. 20/01/2020 ko par kisi kran mene cancel kar diya 21/01/2020 ko sir isiliye mera refund abhi tak mere account me nahi aya. Mene indian bank ke debit card xxxx xxxx xxxx 1918 she payment kiya tha. Lekin abhi tak mere account me mera refund nahi aya
Amazon customers care merit koee help nahi kar rahe hai. Wo keval reference number #183300 hi de rahe. Aur bank branch aur customers care meri koi...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sbhardwaj22
Report
Copy

missing item in the box

Address:T 133 Shukar Bazar, Uttam Nagar, New Delhi, Delhi, 110059

This is my serious concern regarding missing item in my order. I ordered gopro hero 7 silver with travel kit. When i receive the order and i opened it and check the item, only travel kit was there but there is no camera inside it.

I placed a complaint regarding this issue to amazon on 24 jan but no one is ready to resolve this issue. On 24 jan they said there is an investigation team which will check the issue and let us know...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
goodstaxi
from Salem, Tamil Nadu
Report
Copy

vu tv installation person worst attitude

Address:Coimbatore, Tamil Nadu, 641008

I have purchased vu tv 43inch on 25.01.20.
Which delivered fine and for appointment of tv installation gone very horrible.

Actually the appointment for installation was 3.00pm to 7.00pm. Once message recd on 30.01.20. I called technecian by 3.10pm and he told that he will be late by 4.00pm due to some issue. I said ok no problem with delay, kindly inform while start.

Next i called him by 4.10pm he said...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:Hyderabad, Andhra Pradesh, 500001

Order placed
10 january 2020

Order #[protected]

I have seen recharge offer in my account and did recharge as follows :

100% upto rs.30 on recharges or bill payments

Terms written as :
1) what is the offer?
• get 100% upto rs.30 cashback on customer’s first recharge/ bill payment of the month during the offer period on amazon.in
•...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chaitu5869
from Gurgaon, Haryana
Report
Copy

fraud ratings

Address:560092

Hello amazon,
Based on reviews only i bought a product "luv lungs". But i am shocked post recieving the product.
Seller kept small paper "gift voucher". If i am going to give 5 star rating for luv lungs on amazon and earn 50 rs refund straight away. Seller also provided wats app number to provide the screen shot to get refund thorugh google pay.
Please go through image inserted. Don't worry i will try to post in your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy