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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 341

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A
Anamma
Feb 14, 2020
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Order id: [protected]

Order id #[protected]
I ordered a hookah on 12th january 2020 worth rs 1999 (Jaipurcrafts royal rajasthan 22 inches brass hookah). It was damaged so i made a replacement request l. But then i changed my mind and decided to return it. It was picked up from my place on 21st january. I returned the product with all the tags, and with the exact same packaging. But they never gave my refund. I have been contacting amazon since 24 days, but haven’t received my refund yet. I am done and tired contacting amazon customer care. I am so disappointed with them. There site says that they refund the amount in 5-6 business days. But i have been waiting since 24 days and haven’t received my refund.
Amazon India customer support has been notified about the posted complaint.
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    Iyyappan P
    Feb 14, 2020
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    Address: AMAZON INDIA, 606108

    Hello,

    This is to confirm that refund for amount 1409.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

    Refund reference # 5s9iq29w0000k5pc5xgf

    Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

    Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

    Thanks for choosing amazon.in
    Feb 15, 2020
    Complaint marked as Resolved 
    My contact number 9952322751
    Amazon India customer support has been notified about the posted complaint.
    Feb 15, 2020
    Updated by Iyyappan P
    Not sloved this problem
    Feb 18, 2020
    Updated by Iyyappan P
    Credited amount thnku
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      E
      Elumalai. S
      Feb 14, 2020
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      Address: Guduvancherri, Chennai, Tamil Nadu, 603202

      We have bought new dell laptop in amazon and it was not working we have call amazon agent but still no response from agent we have to know about the return and refund policy if we ask about the agent they were says that no return police is available in amazon then why they establish the return policy. We have only seeing the photos of product and buying the product.
      Amazon India customer support has been notified about the posted complaint.
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        A
        Anamma
        Feb 14, 2020
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        Address: New Delhi, Delhi

        Order id #[protected]
        I ordered a hookah on 12th january 2020 worth rs 1999 (Jaipurcrafts royal rajasthan 22 inches brass hookah). It was damaged so i made a replacement request l. But then i changed my mind and decided to return it. It was picked up from my place on 21st january. I returned the product with all the tags, and with the exact same packaging. But they never gave my refund. I have been contacting amazon since 24 days, but haven’t received my refund yet. I am done and tired contacting amazon customer care. I am so disappointed with them. There site says that they refund the amount in 5-6 business days. But i have been waiting since 24 days and haven’t received my refund.
        Amazon India customer support has been notified about the posted complaint.
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          L
          Lakhan ojha8
          Feb 14, 2020
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          Address: teja ji ki devli, Ajmer, Rajasthan, 305001

          Mu gift card got blocked in amazon from past 8 months if was eligible to receive the gift card for my order but my gift card got blocked on the same day and it is still locked in amazon i have contacted amazon many times but no answer from them no resolution is provided by them the gift card was locked on 4 july 2019 and still locked kindly check and help my email id [protected]@gmail.com my gift card id [protected]
          Amazon India customer support has been notified about the posted complaint.
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            A
            Aasifkhan7986
            from Delhi, Delhi
            Feb 14, 2020
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            ordered two products receive only one and one missing

            Address: 301026

            I am orderd two items one is mi data cable and other is mi band 4 on 2nd february 2020. And the total price is 2528 ruppes. With order id
            [protected]. It was delivered on 9th february 2020 i am immediately open the box and surprise to see that in the box only one item is arrived. I am immediately call the customer service they said that they help us. They told me to wait 5days for investigation for this order and help me to...
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            B
            bstonebraker
            Feb 14, 2020
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            Address: 4018 E. Putter Lane, 83642
            Website: www.bankofamerica.com

            I have no record of making such a purchase, nor have i received any deliveries from amazon during jan/feb 2020.
            Amt shown on boa visa is $13.77; billing period jan 12-feb11, 2020; acct ending xxxx-xxxx-xxxx-5606; name on visa card - brent stonebraker 1408 e. Putter ln., meridian, id 83642; email [protected]@cableone.net.

            Require credit for this transaction
            Amazon India customer support has been notified about the posted complaint.
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              T
              Tarun Pramanik
              Feb 13, 2020
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              Address: amazon, South 24 Parganas, West Bengal, 700145
              Website: amazon

              Refund of rs. 1964/- has been made by amazon on 06th of august 2020 regarding a product (Order number is #[protected][protected].
              "the reference number of the refund is ref - 75503720038037697511397.
              But, the refund has not been received yet.
              Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i need to file a"charge dispute" on them, to get the full details.
              I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.

              thanks
              tarun pramanik
              Amazon India customer support has been notified about the posted complaint.
              Feb 13, 2020
              Updated by Tarun Pramanik
              .
              Order ID: [protected]

              Refund of rs. 1964/- has been made by amazon on 06th of august 2020 regarding a product (Order number is #[protected][protected].
              "the reference number of the refund is ref - 75503720038037697511397.
              But, the refund has not been received yet.
              Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i need to file a"charge dispute" on them, to get the full details.
              I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.

              thanks
              tarun pramanik
              Name - Mohd Danish
              Order by Amazon
              Order Date - 25/02/2020
              Order ID[protected]
              Bank Name - SBI
              Bank Reference ID[protected]
              Refundeble Amount - 266, 402
              Refund Reference ID[protected][protected]
              Each month I am being billed by this Anzn.com/billWA for all most 14.00 dollars and I want it to stop. Why am I being billed by this company each month? I have placed an order with Amazon for some time. What is to process to stop this charge on my credit card. For sure this company needs to be stopped from doing this type of action.
              Dear Sir

              I am inform you that, my parcel order no is[protected].
              But the parcel is not yet delivered. Please you are requested to delivery the my parcel on urgent basis. Or Till now explain the reason for not delivery.
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                S
                samrat89790
                Feb 13, 2020
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                Address: Saharanpur, Uttar Pradesh, 247001

                Hi my name is samrat i order a intel processor from amazon but i received a defective product processor do blank display i make return return request aprox 9 time but pickup boy cancel my request every time without me any information and my product does not picked yet and amazon blocked my i wana my money back please help me

                Registered mobile number [protected]
                Mail id [protected]@gmail.com
                Amazon India customer support has been notified about the posted complaint.
                Feb 22, 2020
                Updated by samrat89790
                in my purchase history i am not return any product you are fraud with me and you cheat me rs 102999
                For the past couple of months I have been double charged for my membership to Amazon Prime. I was charged twice in January and February in the amount of $13.07.
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                  B
                  bn uma
                  Feb 13, 2020
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                  Address: Ward no.25, Gandhinagar colony, Near Dev Narayan Mandir, Churu, Rajasthan, Churu, Rajasthan, 331001

                  I had ordered frosto womens hand bag on 8-2-2020 and the bag was delivered to me on[protected]. But the hand bag i received is damaged item. I want to send it back and get my money back. The order no is[protected] and the cost of the item is 527.00 rs. The product was ordered on cash on delivery. The handle of the bag is torn completely and i feel it has been packed carelessly or with the intention of cheating people.
                  Amazon India customer support has been notified about the posted complaint.
                  I bought Samsung m30s mobile is a defective
                  Device duo SIM slots not working I want refund I complained via customer service but no use they simply telling chk with app I already checked with smart chk app it is also not detecting SIM slots this I explained to their techie but no use
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                    R
                    rony1234
                    Feb 13, 2020
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                    Address: South Andaman, Andaman and Nicobar Islands, 744103

                    Dated 13/02/2020
                    Delivery is to be done in a government organisation. The delivery boy called me early to be ready to receive the parcel. He spoke as if he is the boss out there. Reply from me was good. He said me to give the cash to main security gate as it was cod. He would drop the parcel their. I immediately did as said because i did not want to miss it. The security guard over there said that shift duty exists in gate so he would be available there till 12:30pm. I had to go out for lunch and took the money from guard as the next shift's guy would have no information. As soon as i moved out, that is 10 minutes later i received a call saying delivery is at main gate. I said him it was not possible to come now as i was unavailable that time. He asked me why didn't i did the same as said. I replied him politely that i did it but situation did not worked as said as i too had work and said him to come tomorrow. He just said me "i can't come tomorrow, take it now or else i have no idea" in an extreme rude manner. One cannot even imagine how rudely he can speak to a customer when i myself is talking politely. Action must be taken.
                    Amazon India customer support has been notified about the posted complaint.
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                      F
                      FRANCIS MACHADO
                      Feb 13, 2020
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                      There is a 'no return policy' for orders on plants. I therefore sent a recommendation that the soil around the roots must be properly packed and watered to avoid the soil falling away. My order no #[protected] from modern plants thai kg big guava dated 05 nov 2019 refers. Dead plant was received.

                      Order #[protected] from nature valley for hybrid rare grafted dwarf guava. Plant arrived dead.
                      Worse still, instead of guava plant, a rose plant was delivered.
                      Amazon India customer support has been notified about the posted complaint.
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                        M
                        MD DANISH OFFICIAL
                        Feb 12, 2020
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                        Address: Jhansi, Uttar Pradesh, 284002

                        My name is Mohd danish and i had two ordered a product of Rs. 668 in Amazon on date 25 jan 2020. and returned this order due to personal reason.and on refund initiation date was 26 jan 2020,
                        Amazon initiation the amount to my SBI bank, Branch - Bundelkhand university jhansi u.p

                        ACCOUNT NUMBER - [protected]
                        BANK REFERENCE ID[protected]
                        Amazon sent this refund reference number is -
                        [protected]
                        [protected]
                        Amazon India customer support has been notified about the posted complaint.
                        Feb 12, 2020
                        Updated by MD DANISH OFFICIAL
                        please resolved this problem

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                          S
                          simi andrews
                          Feb 12, 2020
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                          Address: Mattathil House, Sahakarana Road, Vyttila, Ernakulam, Kerala, 682020

                          Hi, i ordered a zebronics kb-zeb wireless keyboard & mouse combo (Companion 102).in the tracking page it is showing as delivered to me. But nothing is delivered. I called the give number[protected] yesterday and today. They said to me that it will be delivered by today morning. I got the message as delivery date 11 feb 2020. But today is 12 feb and when make a call the number is invalid. Please contact me on urgent basis. [protected]
                          Amazon India customer support has been notified about the posted complaint.
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                            A
                            Aanchal Rana
                            from Gurgaon, Haryana
                            Feb 11, 2020
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                            Address: Ghaziabad, Uttar Pradesh, 201002
                            Website: www.amazon.in

                            I’ve bought H.T.Niao Imported Jacket for Men Winter Camouflage Military Design Army Style Cotton Casual Slim Fit Stand Collar Coat Latest Fashion (J9931 Khaki_$P_Khaki) from Amazon and return the product as per amazon policy it was a self return so I return it to the courier partner trackon courier services pvt ltd with tracking ID [protected] which has already been reached to the hub and along with the jacket it totally costs me around 3500+700=4200

                            But till yet I’ve received any refund yet and amazon partners have refused to provide my the refund

                            I am really frustrated with the whole concern attaching the screenshot for the same
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              Sonu Raksha
                              Feb 11, 2020
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                              Address: Pito, Bangalore, Karnataka, 560054

                              Seller forced me to cancel the order which i was not willing to i have invoice from amazon and i want that product to be delivered for the same invoice amount... Seller called many times from unknown number and told to cancel this the order number[protected] with my permission seller cancelled the order i wnt justice and want the same product... At same price it was not my fault to order wat was displayed on the screen i have the invoice with me... I want this issue to b resolved today itself
                              Amazon India customer support has been notified about the posted complaint.
                              [protected] my account not refund
                              Samsung Galaxy j2 Mobile's battery ordered and come.
                              But this battery is not matching in my phone(Galaxy j2).
                              So I return the battery.
                              But battery's money is not back.
                              So I request please give the money back.
                              Hemanta Paramanick's reply, Feb 4, 2020
                              My materials is back bat money is no back please refund my money
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                                A
                                Ada1999
                                Feb 11, 2020
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                                Address: Kanti factory road , Anand path GAUTAM NIWAS, Patna, Bihar, 800020
                                Website: Amazon

                                My refund reference number is 706262, refund is intiated by amazon but bank not yet send money in my account.i have already contact sbi customer care but he is not able to resolve it, so please check and send my money back to my account as soon as possible.
                                Amazon India customer support has been notified about the posted complaint.
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                                  OM NAMAHA
                                  Feb 11, 2020
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                                  Address: Near Jogta police staion sijua, Dhanbad, Dhanbad, Jharkhand, 826001
                                  Website: Amazon.in

                                  My order id[protected]
                                  I returned product on 27th january and after 7dyas i checked my bank account statement and found not credited my my money regarding my return then i contacted coustumer care and they telling me kindly wait for 10days after return and then i call them on 7th february and now they telling me they
                                  Received different item in my return whenever i sent right product from my end with same mrp label and box product is taken but not receive my money which i was paid them
                                  Amazon India customer support has been notified about the posted complaint.
                                  My order #[protected].the materials are not sent to me till date, though 25.01.2020 was the delivery date.
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                                    A
                                    An customer
                                    Feb 10, 2020
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                                    The seller named innovatev is a high end fraud seller.

                                    On first when we would say that he sells essential oils but this guy manipulates other sellers price and attracts us to guy the essential oil but what he sends is a complete fake oil. He is mapping the other sellers product but we do not sell the original product. I just say this sellers product list he has list same oil 3 times where no details has been mentioned.

                                    Amazon if your are seeing this review and consider the customer as your prime priority please i beg to remove this seller "innovatev".
                                    Amazon India customer support has been notified about the posted complaint.
                                    It was arriving on Tuesday but it phone was not rang and it was give to another person...
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                                      I
                                      i@shiva
                                      from Hyderabad, Telangana
                                      Feb 9, 2020
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                                      Address: Mumbai, 500072

                                      I am writing this to know what action is amazon taking to stop the fraudulent job offers being posted through official website "amazonjobs.online" which is not working at present.

                                      i worked for amazon previously a delivery executive through other delivery service provider and left the job but later after so many years i got to work with Amazon directly through my mobile number i used previously. Person called me is SHAIK ALLABAKASH Executive Human Resource Amazon

                                      i am attaching the picture of shaik Allabakash in true caller along with my payment conformation picture
                                      Amazon India customer support has been notified about the posted complaint.
                                      The charge is for $128.52 made on January 7, 2020.
                                      "Amazon Prime*U84SL3G93 Amzn.com/bill WA"
                                      How can I find out what was ordered and where??
                                      I have checked my orders with Amazon and nothing was listed for the date above. Anything I order with Amazon goes to one specific account, this one did not.
                                      I orded watch for 11995 but Is came onther watch ? I paid amozen wallet 8000 and in my account 3995 ? Again I return for amozen but till money is not came for my account 3995 .
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