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Amazon India Complaints & Reviews

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Last updated Mar 30, 2024
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Amazon India reviews & complaints page 341

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N
nishaaggarwal
from Gurgaon, Haryana
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received wrong product

Address:Ghaziabad, Uttar Pradesh, 201010

Hi team,
I have ordered a product (Sparx men sm-385 black honey casual shoe) on this 19th nov 2019. However did not get the same product from your end. And where in the address mentioned on the top of the packaging is mine but inside the box, on the invoice it is the maharashtra address. You can see the same in the attachment as well.
On the same day, i placed a return of the product. Pick up arranged but the courier guy...
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N
nishaaggarwal
from Gurgaon, Haryana
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received wrong product

Address:Ghaziabad, Uttar Pradesh, 201010

Hi team,

I have ordered a product (Sparx men sm-385 black honey casual shoe) on this 19th nov 2019. However did not get the same product from your end. And where in the address mentioned on the top of the packaging is mine but inside the box, on the invoice it is the maharashtra address. You can see the same in the attachment as well.

On the same day, i placed a return of the product. Pick up arranged but the...
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Address:kamrabad (opposite kamrabad boys high school), 700150

I purchased the xiaomi redmi note 8 from amazon. Theitem came sealed packed but after opening it, i found the sim ejection tool missing in the box. I contacted amazon customer care and they confirmed me they will replace the item for me.7 days went by i contacted them again, they said they can find a return pickup request booked but they cannot do it coz they need some time for investigation and told me they will contact within a couple of...
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H
himan9718
from Mumbai, Maharashtra
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made fool to customer

Address:55 EAST COAST road 72 b ARAMBAKKAM VENGABAKKAM junction kalpakkam, 603102

I ordered a new product.they didn't deliver on time .and in Amazon application, show product is delivered.i paid money to [protected]@1142.but, after five days .they told that you have to two choice one is replaced or other one is refund .there is no value of time and money .so, i want to refund my money in 3 days .it's better for them....
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P
Pranav Teli
from Kolkata, West Bengal
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received bowl instead of a lg microwave oven

We ordered lg 21 l convection microwave oven (Mc2146bp, black)
(Sold by: brand authorized sales) costing rs.11400 on 27th nov (Order#[protected]. We received the package by delhivery courier service on 29th nov. After opening the package treo bowls were packed inside instead of our expected product. We immediately contacted customer care raising the same concern. First they confirmed that the order is still not delivered...
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S
Srini Kalyanaraman
from Chennai, Tamil Nadu
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return approved for casa copenhagen ladder

Address:old 19, new no. 3 temple avenue, srinagar colony, saidapet,, Chennai, Tamil Nadu, 600015

Amazon return id: dbfpbyqkrrma
Order id:[protected]

Nobody has come to pick up the return item for the last one week, every day it is being scheduled for pick up; we wait and no one turns up or calls.

Pleaseensure pick up immediately and refund amount so that i can place an order for a smaller size ladder urgent please
Call me on tel. [protected]...
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C
Chandra1459
from Chennai, Tamil Nadu
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wrong product received and talking rudely

Address:Muthukumaran nagar Poonamalee, 600056

This is my order no[protected] this order was placed on 26th november 2019 and received on 1st december 2019 within in minute i opened box was damaged completely and received wrong product within 10 mints i called customer care mister ratnesh a attend my call and informed about this issue i ordered one thing but received wrong product he promised me that within 1 or 2 days problem will be solved i ask him to send mail what he said...
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A
Adnan Ginwala
from Pune, Maharashtra
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wrong product received - amazon is not taking it back

Address:411048

Hi

I had ordered for kids trolley suitcase but instead a USB light has been delivered. Submitted the return request but Amazon is not picking up as there some random team is investigating the matter.
Amazon is trying to fraud consumers here.

I have not received the product neither my money back....
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P
PuruK
from Chandigarh, Chandigarh
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regarding my order of wd portable hdd

Address:Online: amazon.in, 560076

I ordered external hard disk from amazon.in, which was a prepaid ordered on 02 Nov 2019. They didn't deliver the product but on 7th Nov they updated in my account that it's delivered and till today its not rectified. When I called them they said that its some issue and asked for more time to deliver. Till today it's not delivered and they just automatically initiated refund today morning without my notice. This is not the resolution in lieu...
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A
AjithkumarNetha
from Mumbai, Maharashtra
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amount should not be refund 215/-

Address:Vill; choutuppal (man),dist: yadadri, Nalgonda, Andhra Pradesh, 508252

Iam order aproduct on 29/09/19... And cancelled my product on that day.. Because of cost is too high comparing to selling in shops market... And the amount should not be refund till now.. I will call to the customer care they told me there is no issue from my services.. Issue from the sbi bank.. Giving a reference id and call to the sbi customer service.....
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Address:29796 Carmel Road, 92586

I have a $14.13 charge on my current visa bill that's listed to be a charge for amazon prime. I'm not a member of amazon prime, at least not to my knowledge. You gave me a free 30-day membership, but i never agreed to join. I hope i won't be using amazon that often. I'm on a fixed income.
Please refund the $14.13 on my next bill, for i will already have paid this one. Now is this long enough for it to get attention?
Ken futch...
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H
Hopeso
from Mumbai, Maharashtra
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earphone not working properly

Few months before I bought Boat Bass Heads 225 in Ear Bass headphones with one button mic(red)...it has warranty of one year but before that its one side is not working...I tried to contact boat customer care also ur Amazon customer care executive ...bt I am not getting solution ...I don't understand where to go and wht to do ...I think in Nanded there is service center also i tried to find...plz help...as we have purchased from u ...so i...
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B
Baranidu
from Mumbai, Maharashtra
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i didn't get my money back (order # 405-7438136-0931509)

Address:636005

Hi team,
I ordered (Order #[protected] 9 products from amazon last month, i got this shipment last week tuesday, that products is not satisfied, becouse i ordered 7 jeans, its totally wrong size and shade colors, then i ordered stainless steel strap but i got leather strap watch and watch dial glass is broken.. Then shoe is look like already used one, the bottom side is lots of scratches. All items had completely incorrect...
+5 photos
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Address:prem nagar junction, behind saha and sons shop, AIR ROAD PREM NAGAR, South Andaman, Andaman and Nicobar Islands, 744102

I ordered sainex womens casual wedges heel sandal/ladies footwear, order id[protected] on 22.11.2019, and returned it on 30.11.2019 amazon return id: dzgh4zqwrrma, order id:[protected], pickup tracking id:[protected], your refund for the order[protected] of rs.499.00 has been processed successfully on[protected]. The amount should reflect in your account by[protected].
The refund reference number for the...
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S
Suraj06suspence
from Lucknow, Uttar Pradesh
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blocked account

Address:Gorakhpur, Uttar Pradesh

Hello,
My amazon account is blocked because i mistakenly typed wrong credit card details.
I have contacted amazon customer service at least 40 times but they are not responding well. They asked me some details which actually i can't give because i don't have that details. How could i gave them such details which i don't have?
I have also contacted through email but same thing.
Its like i am catched in a vicious...
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M
Makoukouxy
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issue

Address:73072

I bought $76.11. Certified refurbished fire hd 8 tablet (8" hd display, 16 gb) - black.

Order#[protected]. I bought it with a mastercard 2967. I sent back for a refund of $62.40 but still today i don't see any refund on my capital one credit card. When i return the device, they say the refund would be done when it arrived. Since then, nothing happened.
The only refunds i can see from amazon on nov. 16 are $7.17...
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Address:Faridabad, Haryana, 121008

I bought "amazon basics double door folding metal dog cage with paw protector, 48 inches" purchased on 24th of november and placed a return request the same day. Since then i am doing follow ups on daily basis and everyday amazon is cancelling the return pickup, i have called amazon daily "daily" and they tell me that it will be picked up next day. The last time i called amazon, their executive told me that they will issue a refund in advance...
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S
SumeetaSingh
from Delhi, Delhi
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book

Address:Allahabad, Uttar Pradesh, 211004
Website:Amazon

I have ordered 4 books together on Amazon. They delivered only 3 books and updated on website that all the 4 books were delivered. I complaint them about this so they replied that according to them all the books were delivered to me but I got only 3 books. The book which they didn't deliver was of Rs 2569....
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N
Narendra Dhaked
from Mumbai, Maharashtra
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no credit of 1000 rupees cashback against order # 406-0983636-8304334

I purchased one ifb washing machine from amazon india under the promotion offer of 1000 rupees cash when purchase is done with any prepaid mode. To fulfill this condition i ordered using credit card. When product was delivered and installed but cashback was still not credited. After that i raised this issue with amazon customer service team umpteen time but to no avail. 3 times they asked to wait for 7 working days hence spent almost one...
+1 photos
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U
Uday Saha
from Lalgudi, Tamil Nadu
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wrong product with misleading product information

Address:s/o - santosh kumar sah, Gandhi path, ward no-21, saharsa, bihar-852201., Saharsa, Bihar, 852201

I have bought a lenovo laptop for my home on 5 may, 2019. The product has one year of warranty. Today when i checked the warranty period online on lenovo's website using my serial number. I found that that the warranty has already been expired on 27 august, 2019. Another issue is, with this laptop, they were providing a built-in dvd drive. Though we never felt the use of dvd drive. So we haven't tried to use it. But few days back, accidently,...
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