Amazon India Complaints & Reviews

I ordered and cancelled two products cost 449.00 and
220.00 has been successfully processed by amazon on[protected].
Amazon customer care shared reference number. It took very long time to get back my refund reflected to my account.
Kindly share the refund status from indian bank.
Refund reference id for 2 products: 40zx1yrc0000k3y3bh5u

Reply as soon as possible.

1. I had ordered water distiller on 07 oct order id order id #[protected].

2. after an inordinate delay, amazon claimed that the order is lost in transit and they will issue a refund.
3.
I sais yes to receiving the refund. Now, the company claims to have issued a refund on 24 dec 2019 but i never received any refund in my account.
4. I contacted the company and they give me a reference number telling me to go contact the customer care of the concerned bank.
5. I contact the customer care of the concerned bank and they claim that no such issue is resolved on their end and that if the money is sent to my account, it should reflect in my account.
6. I am stuck between both parties telling me to contact each other for a refund as of today the 9th of jan 2020

Shrug was ordered and pant was delivered on 31st dec 19.. Since then we are following up with amazon team over calls and emails.. These people they send us msg everyday that the packet will b picked up and after few hrs they send another msg cancelling the pickup.. This they are doing everyday from past 8-10 days.. I believe they are involved in making money buy making fool of customers..
Everytime you call or mail them they won't respond.. Even on twitter they have stopped responding..

Order id[protected]
Amazon id :devashree. [protected]@gmail.com

Kindly help..

Sir i purchased this i ball comobook around 8 months before from amazone. And after 3 months it was damaged, and i produced the item in the authorized service center eranakulam, kochi, kerala,
After one month they informed me that it cant be repaired the company will refund the amount, till now there is no replay from them. I tried to contact them several times. Still now no replay
I am planning to file a case in consumer court, please help me to solve this issue,
Item serial; no[protected]

I i Nikunj virji gala order laptop, have hardware issue, in which service person has check an give report that laptop problem will not solve, please refund to the customer amount, service report 454746, [protected].9026746 and my order number is[protected].6268352 plz refund my amount, i am dissatisfied with product thank you

We purchased an external hard disk of seagate 5 tb on 26 th nov 2019 but we found that it was not working on another day of delivery and we put it on the replacement on the same day but no action has been taken yet by your side and we have lost our work due to this problem screenshot of that request is also attached with this mail with its replacement date mentioning in it

I Due to lack of product, I returned self on 02.01.2020 according to Amazon & seller's instruction, After returning the product i informed them & they refunded me the price of the product only but did not refund the courier charges... Amazon OD[protected]

Hi,
I received surker washable electric hair remover thru courier on[protected], from that day i will try to use this but it is not working it is a defective item you delivered me. Now i want replace this or refund my amount what i have paid. Please do anything asap.
Thanks and regards,

Ravi d
Contact no : [protected]
Mail id : [protected]@yahoo.co.in

I used my credit card on the evening of dec. 31 2019 to make a purchase, which was not amazon prime. On fri jan 3 2020 went online to check my citi card acct so i could make a payment and there was a 12.99 charge from amazon prime on jan1 2020... Under the description of this billing it lists this.. Amazon prime*wi5s025x3 amzn.com/billwa... Under category: merchandise-direct marketing-continuity subscription. I want the 12.99 charge refunded...

I have been billed $128.22 as a recurring billing on my discover card... This is unauthorized. What should i do to dispute this?? I have no idea what this is regarding... What product... Etc. I was made aware of this today 1/7/20. I need this removed from my discover account as soon as possible.. The information regarding this is direct marketing/continuity subscription...5kofp2ta3.

I had got a bad tv from amazon and the customer care is not replacing it
Even i had to pay for the stand and setup boc stand amount of 750 rs
They are saying replacement is not available but can order new tv
Now i agree with the return but new cause is that the delivery boy is saying the i need the tv totally packed in box
I can't handle the tv alaone i asked for help he totally refuse for it.
I am totally fed up by the the customer service and all the process by the amazon
They had sent 4 people for inspection who also did not do anything regarding tv

Respected sir/madam

I ordered for pantry products in amazon on 31/12/2019.in amazon web site it showing products are delivered in 02/01/2020 but actually products are not received by me and same problem raised before amazon customer care they are telling it will take to track the issue. But till now problem was not solved
Please take necessary actions for y claim
Ordered on 31 december 2019 order#[protected]
Invoice
Shipping address
Naveen
Sita nagaram 1 st line
5th house
Take palliative guntur, andhra pradesh 522501
India
Payment method
Amazon pay balance
Order summary
Item (S) subtotal: 2, 018.20
Amazon pantry delivery: 0.00
Total: 2, 018.20
Grand total: 2018.20

Been over 1 month since ordered and no reply from the seller on the status, need refund for not delivering

Order#[protected]

Ordered on 25 november 2019

Order summary:
Item (S) subtotal: 125.00
Shipping: 381.00
Total: 506.00
Grand total: 506.00

Ordered book: speak better write better by norman lewis (New)
Sold by: sastashopping

Tracking info provided by sastashopping
Shipped with blue dart
Tracking id: [protected] (Invalid id)

Hello
I ordered an glass aquarium on amazon
Order placed - monday, 23 december, 2019
Order #[protected]

Hear i received a damaged aquarium (Its glass was broken in pcs)
I raised a complain with amazon
After three days a pickup boy came and refused to pick the parcel stating its fully damaged item and they will not pick it
I again raised complain with amazon and questioned them that why this stupid excuse was given when i already informed them about damaged item received and did they mean by fully damaged for a glass aquarium because its a common scene that glass item always bakes in pcs when its get damaged
Any ways they assured me that the next day pickup will be done without any excuse
But now more than 10 days over and i daily wast my 1 hour on chat with them and every time they say tomorrow - tomorrow and tomorrow but tomorrow never comes

Till date my pickup is pending and i have wasted my 4299 rs on this amazon fraud

Hi my name is shaik fathima from tirupati.. I have purchased samsung m30s on 2019 october first in amazon.. My amazon email i'd is [protected]@gmail.com.. The same very day i saw the 3 offers with this mobile
1-10% sbi instant discount
2-1000 rupees bonus offer
3-one year free screen replacement
So before i purchase i saw this three offers and immediately i have contacted amazon to get the proper details.. I also have the all call recordings with me.. When i called and when i asked about cashback offer they said yes 1000 rupees cash back will credit directly to my amazon pay account.. Which cant transfer to the bank.. Then october 5 mobile has been delivered.. When i ask about cash back they said one week then ten days then again two weeks this is what they were telling me.. Then on october 18 i have spoken to amazon executive name varudhini said on jan 5 2020 that 1000 rupees going to credit to my bank account.. Now from past two days iam calling to amazon.. Call is not connecting directly through chat iam requesting them to call back.. Rithesh the previous agent i have spoken today he said iam eligible but to get cash back it would take 5 days.. I dont understand what the hell amazon is doing.. Wantedly they are doing this.. At any cost i want my money.. Please help

My order needed to be delivered to me on 6th january 2020, but it is not.
While ordering amazon asked for any specific time period the order to be delivered, i choosed the timing between 8:00am to 3:00pm as i want the delivery in my office premises,
1. The delivery boy didn't contacted me if there was a delay in delivery.
2. When i contacted him, his way of speaking was so unprofessional and kind of rude that he literally...

I had ordered a speaker (Quims drumstone wireless led bluetooth speaker and fm radio for all android and iphone smartphone sold by:mactraders india drumstone) from amazon india on 5th november 2018. On 12th november 2018 i returned the item. But i have not receive my refund amount still. When contacted amazon i was informed that the amount (Rs 209) has been transferred to the bank. Paid online through cash
Order no[protected]
Refund reference number: hsbcn[protected]

I had ordered chambor eye shadow quad, bronze desire no.102, 8 g on 31 december 2019 order#[protected]. The product was delivered today at 12.15. Pm (Approx). On opening the box i found the product totally damaged. I am attaching the photos of the damaged product. Please replace the product immediately. Both chambor and amazon are renowned brands. This incident is disappointing and forcing me to loose faith in both amazon and chambor.

Manisha sikder

I purchased online from amazon.in one piece of teconica bt-78 mini 2.4ghz wireless bluetooth touchpad keyboard for rs. 439/-. On amazon tihs product was not with the facility of cash on delivery so i have to pay amount in advance which i paid by my debit card in advance on[protected] my order reference was order #[protected] and on friday[protected] company sent me message that your product has been handed over to you but didn't receive any product till now means till[protected]. Company fraudulently looted me.

Azam
[protected]

Hi, Delivered product will gets expired in 66 days.
Amazon delivered me a coffee packet (Amazon.in Order #[protected] on 5 Jan 2020 and expiry date is 13 Mar 2020. Now Customer care executive has mentioned that they cannot return or refund it bcoz it is not coming under 60 days.
I dont understand "is Amazon encourage sellers to deliver this type of products to the customers? " Also, I read that if product's expiry within 90 days Or less than 60 days then Amazon will return/refund it Or if it is less then 60 days, it is will considered as expired product.
After talking to the rude guy from escalation department, he is saying he cannot help in this matter. How pathetic customer care service and they have wasted 40 minutes.