Amazon India Complaints & Reviews

Dear Sir,

It is seriously disappointing from the Amazon sellers, as they have shipped rotten apples and carrots, beetroot . I live in Middle East and my old parents are in India. I placed the order for apples, carrots, and beetroot which was very expensive from amazon. After they have open the order all the things were ROTTEN.

I want immediate action on my issue, and please return my money back. I ask my parents to send all the pictures I will file another complaint once I have the more pics.

Regards,
Naseer

I have ordered mobile from amazon on 21st january and cancelled on 23rd january for amount 42999 / - and requested for refund. But i didn't got any refund from indian bank,,, in amazon customer care they are telling we have refunded on 23rd it will be credited within 5 to 6 business days,,,, but still today (6th february) i didn't got any refund,, please solve this problem immediately. Thank you

Sir i buy a earcord in 15/01/2020 to Amazon India. and this product so defect .i return this product in 21/01/2020. He is tell me your money is refund in your account. but so many problems kindly this money not added my Indian bank account. So kindly i request you please send this amount in my Indian bank account. my Refundable amounts is 1745. Please sir Refunded my money in my Indian bank account kindly i request you.

Sir i have returned my dji osmo mobile 3 gimble which was defective product.. Returned initiated on15th jan 2020 but not credited yet in my sbi bank account.. I talked to amazon customer care but tey every time says that they already refund the amount then i talked to sbi customer care and brance manager also showing them the reference id given by amazon but no use they says they cant help me with that.. I am helpless now what should i do.. Amount was 8999 i paid it using debit card emi now i am paying emi without getting my refund and product also..now from amazon also i am not getting any good response and refund.. I am attaching my bank statement and amazon mail bellow

Dear sir

My account no[protected]
Customer id 81961460
I purchased a product on amazon on[protected] using my canara bank debit card same was not received and i asked then for refund. As per their confirmation refund was initiated on[protected] of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as

# 4t0rfrna0000k4q3c57g

# 57su38s30000k54vlq1r

. I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.

(Smart watch and mosquito net)

2 products

Refund initiated but not received in my bank account of two Amazon products...
1-spark shoes
2-boat 261 headphones
Both of them cost around 2350₹/-
Since so many day's have been passed refund not received in my bank account

Sir, i got a refund amount of rupees 499 from amazon on 21/01/2020 which is still pending. I contact the bank manager o[censored]nited bank of india but they are not providing me the information about this transaction. Amazon has provided me the information about my product.
Refund reference # 4t0rfrna0000k4q4i6ws
With due humble, i request you to check my message and try to solve it.
Thanking you

I tried cancelling the order within few minutes of ordering it and the app showed that order is getting cancelled, however later in night i got the following email from amazon:

"we're contacting you about your cancellation request for order #[protected].
Unfortunately we weren't able to cancel the following item (S) from your order:

Kisses hersheys almond pouch, 6 x 100 g

When you receive your order, you're welcome to refuse the package and it will be returned to us. If you are unable to refuse delivery, please visit our online returns support centre to create your personalised returns label so you can send this item back to us for a full refund:
www.amazon.in/returns-support

If you paid using net banking or credit/debit card, your refund will be initiated with your bank shortly. Your bank may take 2-4 business days for net banking purchases and 3-5 business days for credit/debit card purchases to credit the refund amount to your account.
Please note that if you paid through emi on credit card, this refund may cause a change in the terms of your emi with your credit card issuer, and the issuer might levy a charge for this emi cancellation. Please check with your credit card issuer on how your emi may be affected.

If you paid by gift card, your gift card balances will be credited to your amazon account within one working day.

Note: if the order contains other items that were not cancelled, a refund will be initiated after the other items in the purchase are fulfilled."

When delivery boy came, i was not at home and my parents received the order and now when i am trying to return it, amazon people are saying that it is non returnable and forcing the product worth rs 2856 on me.
Really not acceptable and very poor customer service from amazon.

On amazon india, i had placed an order of 1 kg jar of dabur chyavanprash, on 3rd jan 2020. Today the order received and found that inside the parcel 500 gm jar instead of 1kg jar!
Order number is[protected] dated 03.01.2020.
Attaching herewith snap shot of order and the parcel received.
Tried to contact helpline but did not get any support.
The jar is sealed. Need help to get replacement of jar as per order place.. Please help.
Regards,
Sanjay karne

My name is p. N. Janani. I ordered an item of rs.600.
Order # order #[protected] this is the order id, i have ordered this on 24 january and have cancelled the order after 4-5 days. When i contacted with amazon customer care, they said they have initiated and successfully processed the refund on[protected].

Refunded amount - rs.600
Payment method - card ending with 3055
Refund reference # 5s9iq29w0000k5pc5ov0
My contact number - [protected]

So, the amount if refunded to you, then please credit into my account asap. Please this is a big amount, so kindly solve this issue. I dont want any delay.

Ordered lakme nail polish and lakme nail polish remover worth of 196 from amazon india on 20 january 2020. But due to delivery issue by seller the product didn't delivered and cancelled in mid way. The product shipped by "blue dart" courier. Courier service does not ship in this area. So it's cancelled. Amazon india did refund on 26 january 2020 but didn't reflect in my bank account. Today is 10 day from refund date.

Dear sir/mdm
With due respect I Sree Sagar Roy, s/o-Subhas Roy, inform you that the Amazon company of India unnecessary deducted my Amazon pay balance, Rs-1601/- without my permission or acknowledgement, on 20/01/2020.When I discovere it I have submitted complaint of Amazon pay customer care but they are not solve this problem. They are submitted to guilty me or myself.
So, I would request to you that you will take an affective stepe about this, as soon as possible.
Thanking you.

I have ordered jaipur kurta from amazon on 19th jan 2020 amounted Rs. 425. I dint get the refund till now. i contacted amazon customer care. they just just a refund initiated mail only. please do the needful. kindly check the attached screen short for more details

I had ordered a product on amazon india but due to some issues, the product has not been delivered. I had done the payment online and according to my telephonic conversation, the customer care of amazon india told me that the refund is already done but in my canara account it is not received. Soo please let me know about the refund!!! The refund from amazon has already done and it is not there in my account of canara bank.

I have not received refund amount. I had talked with customer care executive of amazon and canara bank as well. I didn't get solution anywhere, when i asked for further help amazon executive told me to raise a dispute charge here that's what i am doing now. It has been already 10 days of delay in this transaction
My transaction reference number is
74332740034003382167921
Nobody is responding me properly.
Please do resolve this

महोदय,
मे Surojit Das मे 04.07.2019 मे amazon से online से shinco TV लिया है, Order Number :[protected] है, 1 महीना है TV का डिस्प्ले मे पिकचर नही आ रहे, [protected] नंबर मे कॉल करके कंप्लेंट किया है, उसके बाद मे 6 दिन के बाद मे कस्टमर केअर से आदमी आया और tv चेक किया है, और उसके बाद उनोने बताया है कि फ्रेम खराब हुआ है, और फ्रेम लेकर बाद मे आए गा बोला था और अभी तक नही आया है ।
सर जितना जोल्दी हो सकता है मदत कीजिये प्ल्ज़ सर ।
धन्यवाद
Surojit Das
Mob :- [protected]

I ordered noise colorful pro2 from amazon but i received wrong product. Now coustmer service is saying that they can not do anything to resolve this issue. Coustmer service executive was saying that we sent correct product it lost somewhere but we can not help in this issue. I am sending u this complaint hoping that this complain would ve heard. Thak you

I placed an order from amazon of puma shoes on 29/01/2020 and from 02/02/2020 daily morning message for order delivery but in evening not order delivered and no agent call me for delivering delivery agent wrong information updated and amazon not take action against delivery boy.

Hello all,

I have been amazon customer for a long time. I have also signed up amazon prime.
On jan 3rd i came to know that my account was hacked and some have used my amazon pay emi and used closed to 40k without my knowledge i have called amazon on the same day jan3 and file a complaint and they promise me to sort out my problem but no one had reached me back i have kept on trying to reach different person in the amazon but no one was really want to fix the issues now i got a call from capital float asking me to pay 17500 emi for my purchase which i have not done. If i am not paying my cibil is going to effect i am not sure how to fix my problem. I am really bugged up with the service provided by amazon worst support. I am planning to file a consumer complaint hope court of law can fix it

Dear sir,

My strong complaint against amazon service that, they havce displayed some items on their portal which has not in their stock... After enquired about shipment which i have not received from 26th jan to till date (Delivery shown done on 26th jan 2020) then amazon replied sorry that item was not in stock.
My complaint it against amazon why they charged in advance without kept in amazon's stock?

I don't know how many people suffering from this issue.. But valuable followup and reply not received from amazon after raised complaint on 26th jan to till date.
Please take strong action about fraud amazon.