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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
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Amazon India reviews & complaints page 342

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Address:prem nagar junction, behind saha and sons shop, AIR ROAD PREM NAGAR, South Andaman, Andaman and Nicobar Islands, 744102

I ordered sainex womens casual wedges heel sandal/ladies footwear, order id[protected] on 22.11.2019, and returned it on 30.11.2019 amazon return id: dzgh4zqwrrma, order id:[protected], pickup tracking id:[protected], your refund for the order[protected] of rs.499.00 has been processed successfully on[protected]. The amount should reflect in your account by[protected].
The refund reference number for the...
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S
Suraj06suspence
from Lucknow, Uttar Pradesh
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blocked account

Address:Gorakhpur, Uttar Pradesh

Hello,
My amazon account is blocked because i mistakenly typed wrong credit card details.
I have contacted amazon customer service at least 40 times but they are not responding well. They asked me some details which actually i can't give because i don't have that details. How could i gave them such details which i don't have?
I have also contacted through email but same thing.
Its like i am catched in a vicious...
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M
Makoukouxy
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issue

Address:73072

I bought $76.11. Certified refurbished fire hd 8 tablet (8" hd display, 16 gb) - black.

Order#[protected]. I bought it with a mastercard 2967. I sent back for a refund of $62.40 but still today i don't see any refund on my capital one credit card. When i return the device, they say the refund would be done when it arrived. Since then, nothing happened.
The only refunds i can see from amazon on nov. 16 are $7.17...
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Address:Faridabad, Haryana, 121008

I bought "amazon basics double door folding metal dog cage with paw protector, 48 inches" purchased on 24th of november and placed a return request the same day. Since then i am doing follow ups on daily basis and everyday amazon is cancelling the return pickup, i have called amazon daily "daily" and they tell me that it will be picked up next day. The last time i called amazon, their executive told me that they will issue a refund in advance...
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S
SumeetaSingh
from Delhi, Delhi
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book

Address:Allahabad, Uttar Pradesh, 211004
Website:Amazon

I have ordered 4 books together on Amazon. They delivered only 3 books and updated on website that all the 4 books were delivered. I complaint them about this so they replied that according to them all the books were delivered to me but I got only 3 books. The book which they didn't deliver was of Rs 2569....
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N
Narendra Dhaked
from Mumbai, Maharashtra
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no credit of 1000 rupees cashback against order # 406-0983636-8304334

I purchased one ifb washing machine from amazon india under the promotion offer of 1000 rupees cash when purchase is done with any prepaid mode. To fulfill this condition i ordered using credit card. When product was delivered and installed but cashback was still not credited. After that i raised this issue with amazon customer service team umpteen time but to no avail. 3 times they asked to wait for 7 working days hence spent almost one...
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U
Uday Saha
from Lalgudi, Tamil Nadu
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wrong product with misleading product information

Address:s/o - santosh kumar sah, Gandhi path, ward no-21, saharsa, bihar-852201., Saharsa, Bihar, 852201

I have bought a lenovo laptop for my home on 5 may, 2019. The product has one year of warranty. Today when i checked the warranty period online on lenovo's website using my serial number. I found that that the warranty has already been expired on 27 august, 2019. Another issue is, with this laptop, they were providing a built-in dvd drive. Though we never felt the use of dvd drive. So we haven't tried to use it. But few days back, accidently,...
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V
varuntaran
from Mumbai, Maharashtra
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deliver different mobile deliver

Address:Zone-2,BMY, 490025

Dear custamber care i am varun taran, i am purchase vivo v15 mobile price-19990/-, date-24/11/2019 order no[protected], but my home date-28/11/2019 delever diffrent model vivo y71, it is very worng with me, i am contact amazon custamber but his resulation provide on dat-04/12/2019 why, i dont wait for long time and many day, when i cash on delevry 19990/-paid for delevry agent but not action just amazon custamber care, so i camplaint...
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R
Rahul9035959
from Sulya, Karnataka
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amazon prime amzn.co - unauthorized billing

Address:LalithNivas,BedralaHouse,PutturTaluk, Dakshina Kannada, Karnataka, 574202

On nov 27th there was a debiting of money of rs. 959.09/- which was done without my notice. I checked everything was there any order done by me or amazon prime got renewed but there was none because my amazon prime renewal date was on jan 2020. So this was an unauthorized transaction please see to it and i need my money to be credited again to my account. Thank you....
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G
gazikhan
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product no:406-7399462-3045935

I bought this product on the 16th november with tracking no: cg[protected]in with india post. On the 26th november the tracking says it was delivered to kuknoorpally so this is not jaisalmer which is the delivery town. Since i found this out on the 28th november i have been arguing with amazon.in cs and then today with animesh (Cs manger) that i want a refund and then yesterday the seller is sending out i believe a new on (On the same tracking...
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F
Fayette Jackson
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unsolicited charges

Address:215 South Sloan Avenue, 90221

I have recurring charges on my checking account for $14.32 r something i have not ordered nor received on my checking account at wells fargo bank ~ i have not ordered anything from amazon since april/may ~ $14.32 on nov. 29, 2019 / $14.32 s[protected] card 0303 oct 30, 2019
$14.32 s[protected] card 0303 sept 30, 2019
Pplease remove these charges ~ i have not ordered anything from amazon in a long time ` refund monies...
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F
fozailahmed
from Patna, Bihar
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I didn't get refund

Address:Bhavara, 847212

As i have done a transaction from amazon and sucess but i canceled it so there was refund amount initiated on 24/11/2019 and the reference no is: 36r79rez0000k33ttbgw but amount has not been credited in my account till date and continuously i am contacting customer care for this but not getting a reply for this. As per them contact branch for complain, they put an ip from there side whenever branch contact to the department they said today...
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M
milozam13
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not authorized charges

On saturday nov. 23 2019 my credit card master card capital one [last 4 numbers] 2620 was charge on the amount of $352.14 amzn mktp*pv2v73943 wa 98109 book store. I need your help because i have and idea who did it. Ill like to know if you guys going to do something about it or en list give me all the possible information. My credit company suggest me to call but i don't a phone number. My phone #[protected] your help and suggestions will...
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S
Sonamseth04
from Mumbai, Maharashtra
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product delivery box seal broken

Address:Building no 3 room no 119(top floor) sion koliwada, Mumbai City, Maharashtra, 400037
Website:Amazon

Amazon has delivered me broken sealbox boat wireless earphone and even after replacement there was same issue. When i contacted customer care to replace it again they said they cant replace and now i have to take refund and place another order. This is pathetic and this is not the first time i have faced such service disappointment from amazon....
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H
harenderpratap792
from Delhi, Delhi
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harendra's refund

Address:New Delhi, Delhi, 110029

I bought a 15.6-inch laptop bag from amazon, and pay through state bank of india card online. But the product is worst and i returned it to the amazon. Till now amazon didn't refund me the amount and showed the status that is paid. And tell me that amazon is not responsible for that your bank did not credit your amount in your account. I am really depressed now. Please rbi government help me...
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C
Chyjamil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amazon refund regarding

I have returned a product to amazon and amazon have credited my refund on 23november but till now i didn't get it almost 2days are passed i have already complained about it to local branch but there is no available please help me as soon as possible if bank help me i will greatly thankfull to the bank.
Account no[protected]
Name-jamil ahmed choudhury
Mobile no-[protected]
Refund reference number-2quunex10000k2nxscsnbr...
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S
shubhamc.com
from Mumbai, Maharashtra
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ordered a room heater but received different product!

Hello this is my complaint against amazon india i ordered a room heater but received a cheap socks instead of room heater! And they are only giving me refund which i don't want because i bought that room heater in price drop now it's price has been increased and they are only giving me my money/refund! If they listed a product that time at that price then they should return and replace with that item instead sending me some cheap socks and...
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V
varuntaran
from Mumbai, Maharashtra
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different model mobile deliver

Address:Zone-2, 490025

I am varun taran, i am purchase vivo v15 mobile price-19990/-, date-24/11/2019 order no[protected], but my home date-28/11/2019 delever diffrent model vivoy71, it is very worng with me, plese request u resulation provide and replacement this mobile. But amazon not action just he say me wait for -04/12/2019, it is very wrong service provide, with attech diffrent mobile pic-...
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D
dkumar112223
from Gurgaon, Haryana
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alexly tf3 not working

Ordered alexely tf3 headsets in jan19 in from amazon. It is not working now. I have been chasing amazon but no satisfactory answers given till now.
I am unable to avail warranty as there is no customer care number / any contact number is mentioned on amazon. One number outside india is mentioned for whtsapp, that too will not resposnd.
Is there any alexely customer care center in delhi ncr india? If not then why amazon selling...
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C
charan dhudupudi
from Hyderabad, Telangana
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dangerous chemicals in the produc5

I have bought a product order number[protected] from amazon. I bought the product in the name of handmade and no chemicals soap.
To my surprise only after first time usage of the product my skin became black and filled with black blemishes and it is created a permanent damage to my skin and this is how i was greeeted by amazon by selling dangerous products....
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