Amazon India Complaints & Reviews

I have cancelled an order from amazon on 19/01/2020 and recieved an email from amazon that the refund has been processed succesfully and it would be reflected by 20/01/2020 ie between 3-5 business days, but still i have not recieved the money. When i spoke with an amazon associate he said i have to fill a "charge dispute form" bcause it could be a problem at my bank side. I also contacted my banks customer care many a time but they say that problem could only be resolved by visiting my branch.

Sir mene 2 feb. Ko 2 tyre book kiya thaa
Or uus me se 8 feb. Ko
1 tyer aa chuka h 1000 rupees ka h
Or dusra nhi deliver huaa or pese bhi nhi mile or
Mene 8 feb. Ko complaint bhi ki thi or muje sms aaya k pese refund ho chuke h lekin ebhi tak nhi mile h
Is liye sir i request h k muje pese refund ker dee jiye please sir

Subjected product reflecting delivered at 29-jan-2020 but yet not delivered already informed to customer care on 2'feb'20 but not proper any resolution provided by them.

Kindly arrange to get it delivered and refund soon so that i can place my another order.

Totally disappointed with this experience.

Placed address:-lakkhi ram
Adarsh colony ward number 12 house number 794
Main market govidgarh alwar
Govindgarh alwar district, rajasthan 301604
India
Phone: [protected]

Thank
Deepak chandra
[protected]
[protected]

I received maybelline new colossal bold liner today around 11 am. When i opened the package i was shocked to see it was already opened by someone. I think someone might have used this also. It is really irritating and annoying to have known as someone used the product which you ordered. Cant accept this type of activities from amazon. Truly disappointed!!!

Buy in Amazon India in 15/1/2020 a earcord. and i return it 21/01/2020 . But my problem is this return product's money is not added my Indian bank account. Sir i request you please short out my problem.and send me my money. i request you please Refund my money in my bank account. Mu amount is 1745.

I buy in Amazon India in 15/1/2020 a earcord. and i return it 21/01/2020 . But my problem is this return product's money is not added my Indian bank account. Sir i request you please short out my problem.and send me my money. i request you please Refund my money in my bank account.

Item has to be delivered on 5th february 2020, but not delivered on that day.in spite of that raising a falls statement against the customer saying that delivery attempted not even get a single call from delivery agent. After that four times i raised a issue through customer support but no use. Clearly shows that no value for customer feedback. There's no proper support from the amazon customer service. It is like whenever they wanted to deliver they will and customer has to wait for them.

Sir mene 2 feb.ko 2 suplender bike k tyer book karaye the front and rear
Or mene online payment bhi ker di lekin muje sirf 1 hee tyer mila or dusra nhi mila sir mere to pese bhi kat gaye or tyre bhi nhi mila
Or mene costumer keyer per call bhi kiya lekin call bhi nhi mili is liye muje mera baki pesa refund chahiye

Hi team,

This is bring it to your notice that i have already escalated this issue after tracking shows delivered in amazon app and also make several call to amazon contact center but i am not getting any resolution from that side then i raised grievance for this delivery.

Also i raise a grievance in consumer complaint with id# 2565122.

I am not received my product and still not getting any resolution from your side.

Please initiate my refund or deliver my product.

Regards,

Satish chandra

On wed, jan 29, 2020, 23:11 wrote:

Amazon
Your account amazon.in
Message from customer service
Hello,

This is tulip from amazon pay grievance team.

I understand your concern regarding the order[protected]

I apologize for the inconvenience caused to you.

We do not have any specific number for any delivery agent.

Most of the times when the order is out for delivery our customers are provided with a number where the customers can reach the delivery agent.

But not all the times and also that number is not a permanent number or not specific to a particular delivery agent.

So at this point of time we do not have an option to provide you the number of that delivery agent.

As per investigation we won’t be able to provide a replacement or refund for this order at this time.

I hope this helps.

Your patience and understanding is highly appreciated.

Looking forward in seeing you soon.

We appreciate your feedback. Please use the buttons below to vote about your experience today

Warmest regards,
Tulip s.
Amazon.in
Did i solve your problem?
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The heating bag has burst and the hot liquid has leaked outside the bag. I had complained about this previously to amazon and as well as to the merchant. But my complaint was neglected.
The merchant sent me extremely bad product, why do you cheat online customers everytime by sending defective products. These products are dangerous when the hot liquid bursts out of the heating bag
Send my money back. This is cheating online customers.
You can clearly see the brown spot from where the bag has burst burning.
I would give this product and seller 0 star. I have uploaded pictures on amazon product review page

Hello team,
My company bought one laptop from amazon.in, which in turn found to be defective. We placed return/replace request, against which amazon set an inspection on the very next day. The guy came and inspected the item and found the defects and submitted the report (Signed by me on his mobile) in front of me. Now, i'm writing this on the very next day to that and amazon portal reflects the report is not submitted (It is now more than 24hrs passed). We get submit a call back from the portal. Amazon called us and told the same that the report is not yet submitted. Can any one tell me who's going to be responsible for that? The guy, or the company? However we have no such time to delay or being harassed and hence decided to get one more call from amazon, but alas! The call back facility is not functioning any more that i had to come here for the same. Now, we have no where to contact amazon, neither amazon take back the laptop; nor we have the money back to buy one laptop for the employee it is set to. We're only to loos time-manpower. Only this is left for the corporate customers from amazon.

Thanks,
Onometra

Sir, madam
My account is blocked, as u have stated that i have made suspected payment with my card.
For your kind information i used that card in every shopping websites but they havenot suspected it.
My uncle lives in costa rica mr. Adam nichols and he paid for my product from his card several times. But for your site its a fraud kind of thing,
Please review my complaint and reopen my account and let my products delevired to me asap.
I can show you any proofs that you wanted. But dont try to make us embrase with this kind of things. Im a geniune custome not for your site but for myntra, jabong, flipkart, snapdeal, aliexpress and many more.
Ive paid many times with this cards but they havent suspected it as a fraud card... What rubbish.
My mail id is: [protected]@gmail.com
Order id:[protected]

Please try to solve my problems asap, and let my products delivered in time.

Thank you

I bought vu cinema tv on 22nd january 2020 and they delivered the tv on 27th and scheduled for free installation on 6th february, 2020. On 5th feb i received intimation mail and a message also. I called service person but he said installation service had been cancelled and consult with amazon and on 6th feb afternoon i saw a message on amazon that your installation service cancelled and advised that buy another installation service. If i bought another installation service i would have to wait for another 10 days and what about return policy. We have to return the item if the item damaged. The return policy also expired on 6th feb, 2020. What do i do.
Please resolve my problem.

Hi team,

Order number:[protected]

I ordered realme buds wireless in-ear bluetooth with mic (Green) on 20th jan 2020, when i got the product, i checked it, and it was different color and not working properly.

I was asked for a replacement order and then got a replacement product on 23 january 2020, at which time i got the completely different brand, different color and different model. Its look like used headset also.

I contacted amazon cs team, they made a return request, the product was picked up on 24 january 2020, amazon executive checked the product thoroughly and then he picked up the product.

I have not received a refund yet, i have attached the image below for your reference. Please try to take quick action on this issue.

Thanks and regards
Tamil

Hi team,

Order#[protected]

I ordered skullcandy set sport wired in-earphone with mic (Gray/speckle/miami) on 8th jan 2020, when i got the product, i tested it, and it was not working right side speaker.

I was asked for a replacement order and then got a replacement product on 13 january 2020, at which time i got the skullcandy headphone, but with its completely different color and different model.

I contacted amazon cs team, they made a return request, the product was picked up on 14 january 2020, amazon executive checked the product thoroughly and then he picked up the product.

I have not received a refund yet, i have attached the image below. Please try to take quick action on this issue.

Thanks and regards
Kavitha

Dear Sir,

It is seriously disappointing from the Amazon sellers, as they have shipped rotten apples and carrots, beetroot . I live in Middle East and my old parents are in India. I placed the order for apples, carrots, and beetroot which was very expensive from amazon. After they have open the order all the things were ROTTEN.

I want immediate action on my issue, and please return my money back. I ask my parents to send all the pictures I will file another complaint once I have the more pics.

Regards,
Naseer

I have ordered mobile from amazon on 21st january and cancelled on 23rd january for amount 42999 / - and requested for refund. But i didn't got any refund from indian bank,,, in amazon customer care they are telling we have refunded on 23rd it will be credited within 5 to 6 business days,,,, but still today (6th february) i didn't got any refund,, please solve this problem immediately. Thank you

Sir i buy a earcord in 15/01/2020 to Amazon India. and this product so defect .i return this product in 21/01/2020. He is tell me your money is refund in your account. but so many problems kindly this money not added my Indian bank account. So kindly i request you please send this amount in my Indian bank account. my Refundable amounts is 1745. Please sir Refunded my money in my Indian bank account kindly i request you.

Sir i have returned my dji osmo mobile 3 gimble which was defective product.. Returned initiated on15th jan 2020 but not credited yet in my sbi bank account.. I talked to amazon customer care but tey every time says that they already refund the amount then i talked to sbi customer care and brance manager also showing them the reference id given by amazon but no use they says they cant help me with that.. I am helpless now what should i do.. Amount was 8999 i paid it using debit card emi now i am paying emi without getting my refund and product also..now from amazon also i am not getting any good response and refund.. I am attaching my bank statement and amazon mail bellow

Dear sir

My account no[protected]
Customer id 81961460
I purchased a product on amazon on[protected] using my canara bank debit card same was not received and i asked then for refund. As per their confirmation refund was initiated on[protected] of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as

# 4t0rfrna0000k4q3c57g

# 57su38s30000k54vlq1r

. I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.

(Smart watch and mosquito net)

2 products