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Updated: May 11, 2026
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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 344

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S
sandesh bagde
Feb 4, 2020
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Address: Near manavta school,shrinagar,chauhan chowk.,gondia, Gondia, Maharashtra

Refund Reference #74332740028002764471511
Disputed amount 1023
Refund initiated date 27/01/2020
I have pay 1023 amount on 22nd January 2020 through Amazon pay and I have applied for refund 27th January 2020.
But yet refund not received since
I request you to solve this issues.
I can't wait for my refund because I'm waiting for my refund for a long time.
Hence I request you to solve my issue.
I have already visit my home branch of Canara bank, gondia but it is not helpful
I don't no why they do not take serious about my refund and for taking any appropriate action. I have also talk with customer care of Canara bank and they also can't help me. Please, I request you to resolve my issues
Amazon India customer support has been notified about the posted complaint.
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    priyanka nsdc
    Feb 3, 2020
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    On 3rd feb 2020 i done a recharge mobiqwik wallet at the time shown transaction successful after i checked my transaction history this time a difrnt msg is showing i.e paid through card ##$##@..my account amount deducted in my wallet .and i go to check my history open that is shows no invoice data found ...also gave a complaints but they are not responding on my complaint ..
    Till now i did'nt get any respose from mobiwick care..
    so please solve my problem..
    in future i never used this fraud site
    Amazon India customer support has been notified about the posted complaint.
    View replies
    I ordered a desktop computer of gandiva but they sent me foxin brand desktop i ask for return but Amazon saying we have delivered correct item we can't help you any more
    Reply
    Refund from the amazon Reference number 4T0RFRNA0000K4Q35J08 refund not credited my account amaunt 8480 name ujair ahmad branch kauriyganj
    Reply
    mr.uzair Ahmad's reply, Jan 29, 2020
    Refund not credited my account amaunt 8480
    mr.uzair Ahmad's reply, Jan 29, 2020
    Charge Dispute Form Canara Bank
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      S
      subodh newaskar
      Feb 3, 2020
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      Address: 403 Laxmi bhuvan Sardar gunj anand, Anand, Gujarat, 388001

      I had renewed my membership on 28.1.2020 . However I could not view the videos . I had called your customer care number where the customer care executive FARAH did not respond well . I asked her to give the solution in a simplified manner but she seemed to be acting smart on doing so.
      Pl provide the solution and do the needful ASAP .
      This is the worst ever response received from any CC executive till date.
      Amazon India customer support has been notified about the posted complaint.
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        pradeep naagar
        Feb 3, 2020
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        Address: F-30 Vill-Bishanpura sector 58, Gautam Buddh Nagar, Uttar Pradesh, 201301

        I ordered a lg monitor on order date

        19-jan-2020

        Order #[protected]

        Order total - 29, 999.00 (1 item) with the name of pradeep naagar and it arrived on time but it's not in working condition, it was not even bubble wrapped. So i requested for refund and was told that next day product will be picked up and then refund will be issued.

        But next day no one came to pick up and no one even contacted me. So i complaint about it to customer care and was assured it will be picked up next day. But next day also i received message that "pickup was cancelled at the time of picking".
        So i again contacted customer care and again they rescheduled the pickup and told me that they have also filled complaint form and has directly sent pickup request to amazon pickup station.

        But again next day same thing happened.
        Next day also same thing happened.
        This is going on for 15 days now, no one contacts me, no one comes at my place. All i get is message that pickup was canceled at the time of pickup.
        My refund is also not happening because of this.
        Amazon India customer support has been notified about the posted complaint.
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          R
          rtimchen
          from Dhekiajuli, Assam
          Feb 3, 2020
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          Address: Amazon.in, 797113
          Website: Amazon.in

          Sir/madam, i am very pleased with amazon since i order daily but these days its services has been deteriorating because i ordered two products on 22 jan 2020 with order id as[protected] and on 29th jan i got my product but i have received only one product, the other product is yet to be delivered also
          I cannot raise a complain in company website because its showing as delivered.
          Please help me with my issue i would be forever in your debt.
          Thank you
          My contact details are as
          [protected]
          Email id [protected]@gmail.com
          Amazon India customer support has been notified about the posted complaint.
          View replies
          I am Trilochanjmedhi, on 22nd Jan I returned 2 order and on 25th I returned 1item I am still not getting the refund as in the notification I got that it may take Max 5 days to reflect the amount in your account.
          I think Amazon is guilty and penalize this.
          Reply
          Payment made as on 17th January 2020 for Amazon purchase. No refund is made till date
          Reply
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            D
            dineshshandilya513
            from New Delhi, Delhi
            Feb 3, 2020
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            I purchased nokia 4.2 and it is having problem in ear speaker. I submitted complaint also first they told to reset the phone i did it. Then they asked to install blancco app i also did it. Then they asked me to arrange another phone to call. I have gifted this phone to my sister and she is mental patient she can't talk too much over call she is not having any other phone. Amazon is irritating and not replacing the phone.
            Registered email - [protected]@gmail.com
            Registered mob - [protected]
            My contact no. To reach - [protected]
            Amazon India customer support has been notified about the posted complaint.
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              K
              kaditya780
              Feb 3, 2020
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              Address: Koylanchal city, Dhanbad, Jharkhand, 826004

              My order no[protected], order date-31/01/2020, price-6899/-, nokia 4.2 mobile purchase but delever my address different model it is very cheating me amazon contact to amazon customer care but not recently any action when it's matter fast action and very long time resolution 08/02/2020, my 6899/- rupees is cheating amazon, i am camplain against amazone for national counsumer court. Very fraud me.
              Amazon India customer support has been notified about the posted complaint.
              Feb 06, 2020
              Updated by kaditya780               Dear amazon customer care my order no[protected], order date-31/01/2020, price-6899/-, nokia 4.2 mobile purchase but delever my address different model it is very cheating me and amazon not return replacement and refund mobile due amazon say to me right product delever on customer its very cheating amazon, i am camplain against amazone for national counsumer girevane camplain no-1894282, date-06/02/2020, and i counsumer court case raises against amazon, amazon is very fraud me. I am sare to video and image - मैंने दिनाँक 31/01/2020 nokia 4.2 मोबाइल का ऑर्डर किया जिसका कीमत 6899/-रुपया और ऑर्डर no[protected] था और दिनांक 02/02/2020 को मोबाइल delever हुआ जब मैंने उसे ओपन किया तो नोकिया का दूसरा model मिला जब मैंने इसका camplain amazon custamber care को किया तो उन्होंने मुझे कहा कि invation होगा फिर आपको रिपोर्ट मिलेगा दिनांक 05/02/2020 को बताया गया हमे की amazon ने सही प्रोडक्ट delever किया आपका मोबाइल ना रिटर्न होगा ना replacement फिर मैंने national counsumer girevane को camplain किया जिसका camplain नंबर - 1894282 है और अब मैं डिस्ट्रिक्ट counsumer फॉर्म से amazon के ऊपर केस दर्ज करूंगा बहुत ही ज्यादा fraud किया मेरे साथ इसके अलावा मेरे पास amazon packing खोलने का वीडियो भी avilable है! बहुत ही कुता है amazon online shopping.
              Feb 06, 2020
              Updated by kaditya780               मैंने दिनांक 31/01/2020 Amazon से Nokia mobile 4.2 जिसका मूल्य 6899/-रुपया, ऑर्डर नंबर[protected] था, और दिनांक 02/02/2020 को delever हुआ, परंतु जब मैंने पैकेट ओपन किया तो nokia का दूसरा model पाया इसका camplain मैंने amazon customer care को किया Amazon ने इस मैटर का invitations होगा परंतु दिनांक 05/02/2020 कहा कि आपका मोबाइल ना रिटर्न होगा ना replacement बहुत ही fraud campony है amazon online shopping, इसका camplain मैंने national counsumer girevane को किया जिसका camplain नंबर -
              1894282 है, तब भी इसका सोल्यूशन amazon नहीं दिया तो मैं डिस्ट्रिक्ट counsumer form से amazon के frouding का केस दर्ज करूंगा इसके अलावे मैंने amazon का packing खोलते हुए वीडियो भी बनाया हूँ! जिसको मैं मीडिया मे sair करूंगा! आदित्य कुमार
              Feb 06, 2020
              Updated by kaditya780               My order no[protected], order date-31/01/2020, price-6899/-, Nokia 4.2 mobile purchase but delever my address different model it is very cheating me and Amazon not return replacement and refund mobile due Amazon say to me correct product delever on customer its very cheating Amazon, I am camplain against amazone for national counsumer girevane camplain no-1894282, date-06/02/2020, and I counsumer court case raises against Amazon, Amazon is Very fraud me. I have video on mobile packing.
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                F
                fishbake
                Feb 3, 2020
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                Address: 78606

                There is a charge on my debit card for $14.06 made jan. 31, 2020 that wasn't me.

                Amazon prime*9y19b6w33 amzn.com/bill wa 999999 is the information showing on my bank account for the withdrawal.

                I don't even know what was ordered but i did not make this purchase. How can i get this taken care of. I need to know. I might just have to cancel my card if i can't find out what this charge is for or if my information was stolen.

                My email: [protected]@yahoo.com
                Amazon India customer support has been notified about the posted complaint.
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                  S
                  sekhar mr
                  Feb 2, 2020
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                  Address: 1-72, Chinmaya Nagar, rapthadu mandal, Anantapur district, Andhra Pradesh, India., Anantapur, Andhra Pradesh, 515002

                  We have ordered an order in amazon. We have returned the product. They have said that they. Have initiated our refund amount in our bank account. But we didn't get any notification regarding this refund. So, we want to know about our refund amount. Our account number was related to the mobile number:[protected]. This the second complaint we are giving to you. But there is no response from you. Let us know that when we will get our refund amount.
                  Our bank account number is[protected].
                  Amazon India customer support has been notified about the posted complaint.
                  View replies
                  I am being charged 169/- every month in the name of some VSI*AMAZON. I have followed up with the bank but they are of no use and contacting Amazon is in itself a great task. I want all my money back and this should stop instantly.
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                    A
                    Anuj Raghav55
                    from Panchkula, Haryana
                    Feb 2, 2020
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                    Resolved

                    Address: Panchkula, Haryana, 134114

                    I ordered a hard disk on 27 Jan 2020. and it arrived on 29 Jan 2020 in a very bad condition, it was not even bubble wrapped. whole package was in a mess.
                    so I requested for refund and was told that next day product will be picked up and then refund will be issued .

                    but next day no one came to pick up and no one even contacted me .So I complaint about it to customer care and was assured it will be picked up next day . but next day also I received message that "pickup was cancelled at the time of picking ".
                    so I again contacted customer care and again they rescheduled the pickup and told me that they have also filled complaint form and has directly sent pickup request to amazon pickup station .

                    but again next day same thing happened .
                    next day also same thing happened .
                    this is going on for 4 days now . no one contacts me, no one comes at my place . all I get is message that pickup was canceled at the time of pickup.
                    my refund is also not happening because of this,
                    Mar 9, 2020
                    Complaint marked as Resolved 
                    refund has been issued for the faulty product . Thank you
                    Amazon India customer support has been notified about the posted complaint.
                    Mar 09, 2020
                    Updated by Anuj Raghav55                     hi, issue has been resolved by amazon with refund granted for the product .
                    thank you for the help .
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                      H
                      harshita tewari
                      Feb 2, 2020
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                      Address: Ranidhara Road, Near Cement Kothi Almora, Uttarakhand, Almora, Uttarakhand, 263601

                      I have ordered a bycycle on 22 January from Amazon received the product on 27 January and placed a return request for the product same day as I have received a damaged product and the part of the product was missing.Since 27 January I have placed the request 7 times in counting through amazon app through mail.Contacted the customer care several times.The customer care is just accelating the master dropping down mail.The delivery team is reverting back and declining the order day by day and no action has been taking up.This is to request kindly look in the matter on priority basis.Otherwise I have to accelate the matter in consumer forum as it's been 7 days now.As I am just stuck the oder is to be replaced.So I am not getting the other till it's been picked up.
                      Harshita Tewari
                      [protected]
                      Almora
                      Uttarakhand
                      263601
                      +1 videos
                      Amazon India customer support has been notified about the posted complaint.
                      Feb 02, 2020
                      Updated by harshita tewari                       I hope my issue will resolve soon
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                        T
                        Trilochan Medhi
                        Feb 2, 2020
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                        I returned 3 orders which I didn't like for various reasons. 2 I returned on 22n Jan 2020 and one returned on 25 th Jan 2020.For all the items returned on 22 nd refund was initiatiated on 22nd an 23 rd respectively and and for 3rd one refund was initiatiated on 25 th but 3 to 5 working days timeframe has been over but still the amount is not reflecting my account. Lastly when I called Amazon customer care they said your refund got declined so we are Resubmitting your refund again and give the same dialogue of 3-5 business day.
                        Amazon India customer support has been notified about the posted complaint.
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                          A
                          Amazing Travel Diaries
                          Feb 1, 2020
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                          Address: 781372

                          My amazon refund has been initiated on 15th jan2020 but not credited yet in my bank account. It almost 15days.. When i talked to amazon customer care they said then cant help me once amount has been refund then i called sbi customer care and mailed also but they have also no information regardinf refund and the reference no provided by amazon. I do charge dispute also but no use.. What shoud i do now my 9000 is vanished..
                          Amazon India customer support has been notified about the posted complaint.
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                            R
                            raman19801980
                            Feb 1, 2020
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                            Address: Rupnagar, Punjab, 140001

                            I have sold four products on amazon india. All four product returned by buyer. The products i received in return are other products, which are not sold by us.

                            For this settlement, as per amazon india policy i initiated four safe-t claim against four product received. Our three safe-t claim approved by amazon team, but one claim is rejected by amazon team by mentioning reason that i have provided same product images that i have provided in other three claims.

                            I reverted team that, i have received same four products in four returns, which is not sold by us. If return received product is same then their images will also be same. So how i can share image of different product. Even i taken product images from different angels and resubmit safe-t claim. Again this claim is rejected by amazon team, without giving any justified reason.

                            I also logged case on seller portal, but no response from amazon team. I request you to look into this.

                            Below is case id for complaint lodged with amazon india

                            Case id - [protected] 12 december, 2019
                            Case id - [protected] 6 january, 2020

                            Thank you.

                            Kind regards
                            Ramanpreet singh
                            [protected]
                            Amazon India customer support has been notified about the posted complaint.
                            Feb 02, 2020
                            Updated by raman19801980                             I have sold four products on Amazon India. All four product returned by buyer. The products i received in return are other products, which are not sold by us.

                            For this settlement, as per Amazon India policy i initiated four safe-t claim against four product received. Our three safe-t claim approved by Amazon team, but one claim is rejected by Amazon team by mentioning reason that i have provided same product images that i have provided in other three claims.

                            I reverted team that, i have received same four products in four returns, which is not sold by us. If return received product is same then their images will also be same. So how i can share image of different product. Even i taken product images from different angels and resubmit safe-t claim. Again this claim is rejected by Amazon team, without giving any justified reason.

                            I also logged case on seller portal, but no response from Amazon team. I request you to look into this.

                            Below is Case ID for complaint lodged with Amazon India

                            Case ID - [protected] 12 December, 2019
                            Case ID - [protected] 6 January, 2020
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                              S
                              Susama Sahoo
                              Feb 1, 2020
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                              Address: Ludhiana, Punjab, 141113, Khordha, Odisha, 751001

                              I have ordered a palak notes: antarctica krill oil i 1 mg antioxidant astaxanthin i 2.5x more bioavailable than fish oil i joints, heart & brain: 60 softgels vide order#[protected], dtd.13.01.2020. But i have received the said product internally opened. I have already given the said information through feedback.

                              You are therefore requested to take necessary immediate action to refund the same.
                              Amazon India customer support has been notified about the posted complaint.
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                                S
                                sapna sree
                                Feb 1, 2020
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                                I have ordered samsung mobile and cover on 27 january 2020. The expected delivery was 30 january. I got the delivery mail on 29 january that the product has been delivered. But i did not received. They sent an otp which is confidential, which they are not supposed to give it to anyone without entering the otp in the delivery agent's device. Till now i didn't get my order. Customer service is not taking any action on this. Please consider this.
                                Amazon India customer support has been notified about the posted complaint.
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                                  swatey
                                  from Delhi, Delhi
                                  Jan 31, 2020
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

                                  We ordered redminote8 pro order no: #[protected], prepaid rs-12599/- in amazon sale on 19th jan, 2020, it was showing delivered on 25th jan even no pin was entered but we didn't get order, we raised our concern to cs team and they assured us to refund our money if product not delivered by 29th. Their system was showing delivered message, we again contact them for status of our product and refund but they escalate it to cap team and they blocked our account without providing details, and even refund, and if you check my order history i hardly ordered things.

                                  They are not providing any information of missing product or their investigation details.

                                  What a pathetic service they have, rather to resolve our issue they told us not to email/contact.

                                  We are querying but they are not replying what we are asking, you are not satisfying your customer even you are leading it to mental harassment and wasting out time. Whatever reason you should provide us, not expecting behavior from amazon team.

                                  I'll have to take action against it.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    Kapil Raheja
                                    Jan 31, 2020
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                                    Address: Karnal, Haryana, 132001

                                    Purchased chopper from Amazon buy product not deliver yet, complaint lodge customer care and seller but no response.

                                    Order date 05-Jan-2020

                                    Order[protected]
                                    Amazon India customer support has been notified about the posted complaint.
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                                      G manjanna
                                      Jan 31, 2020
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                                      I have purchased one blue tooth speakers. Due to some reason i have returned that but i have not received my amount 1999. Amazon saying that refund has been initiated 19 of jan but it's not reflect my account. The reference number which i received from amazon so many times i spoke to them
                                      No use they reply only reference number as below 74332740019001745610826. Date[protected] amount rs 1999.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        Raka giri
                                        Jan 31, 2020
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                                        I ordered a product on amazon on 18/01/2020 of rs 659 through debit card...1526.. And i returned the product... The refund of my product on 26/01/2020 and the refund reference no is 4sxqr88u0000k4q1eiyb but still now my refund is not added in my account no[protected]... Please help me
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