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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 346

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F
Faraz686
Jan 15, 2020
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Address: Bangalore, 560032

Ordered 2 products on 15 dec and 22 dec in cash on delivery method
Echo dot which is rupees 3499 and 4999
And returned them both
And from till now i'm not get my refund to my account
Amazon is initiated the amount to my account
But bank is informing that they will not receive any amount
I just request to help me to get my amount safely to my account
Amazon India customer support has been notified about the posted complaint.
Jan 15, 2020
Updated by Faraz686
Account number:[protected]
Ifsc: cnrb0000438
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    S
    sahil raipurkar
    Jan 15, 2020
    Resolved
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    Resolved

    Address: 40 pawansut nagar, Ramna maroti road near kudrat pan palace, Nagpur, Nagpur, Maharashtra, 440024

    As i had purchased laptop adapter on 27/9/2019 and i returned the product on next day and amazon has initiated the refund on 30/9/2019 and provide me refund reference no 0R8UD3TG0000K0OBKIYM so when i didnt get my refund i also complaint in bank branch but i didnt get good feedback the amount was 874/- account no [protected] ifsc CBIN0283465
    +2 photos
    Jan 15, 2020
    Complaint marked as Resolved 
    As i call them they tell mi that they have initiated the refund from there side and it can be stuck in gateway as said by them so they have provided me refund reference number as well which is 0R8UD3TG0000K0OBKIYM and they provide me this number through emailas well
    Jan 15, 2020
    Updated by sahil raipurkar
    Please delete this complaint
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      A
      alphawizard
      from Siwan, Bihar
      Jan 15, 2020
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      Address: Siang hostel, iit guwahati, Kamrup Metropolitan, Assam, 781039

      I ordered a book on amazon. After paying through bhim upi on cod order, bank shows the money deducted, but the money is not received by amazon, as the customer service says. Then, i received the order by paying cash money. Can you please look into the matter about when will the upi money refund occur to the bank account?
      Upi transaction id:[protected]
      Amazon India customer support has been notified about the posted complaint.
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        S
        syed B
        from Coimbatore, Tamil Nadu
        Jan 15, 2020
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        Worst services from amazon. I am a prime member of amazon and my account was hacked on jan 03 and they have used my amazon pay emi and take close to 35000 i also raised a compalin on the same on jan 03 and they promised fixed and provide me an update in 72 hrs but no one called nor emailed me still i have been spoke to rohit, mega, hemant and few more from amazon but no one have fix the issue yet they just keep tell they wil fix it in 24hr but it had be 12days know and no one bothers to fix it or update me. Worst service i have ever came across in my life
        Amazon India customer support has been notified about the posted complaint.
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          A
          Am1@
          Jan 14, 2020
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          Address: Moradabad, Uttar Pradesh

          I Have bought a Mobile From amazon .in (NOKIA 8110, BLACK), Model No :- B07KWLRR32 for which I have made a payment through Yes Bank Via Net Banking, every thing was absolutely file till I ordered and Dispatched but there was No information on when it was delivered and to whom it was delivered I only came to know that the Phone was delivered but actually nothing was delivered, I straightway called customer care and informed the same, to which they asked me to wait for 5 days and they will enquire, and amazed to know after 5 days when they said it was delivered and they can't do anything.
          it really looks like a SCAM, 3k is not a big amount but I really want to know where the product is delivered and to whom it was delivered, so I would really appreciate if you can check and let me know as its a simple thing delivered by a human being and is not a rocket science to check who has delivered where and was delivered to whom, and if the company act weird than I don't think people will trust any of these companies, I still trust AMAZON as I had many products from them in the past, so I am expecting an honest and helpful reply from them, they can track the delivery boy who has deliver the product as the delivery companies are hired under them as simple as that.
          I am looking for the positive reply from them
          Amazon India customer support has been notified about the posted complaint.
          Jan 14, 2020
          Updated by Am1@
          I Have bought a Mobile From amazon .in (NOKIA 8110, BLACK), Model No :- B07KWLRR32 for which I have made a payment through Yes Bank Via Net Banking, every thing was absolutely file till I ordered and Dispatched but there was No information on when it was delivered and to whom it was delivered I only came to know that the Phone was delivered but actually nothing was delivered, I straightway called customer care and informed the same, to which they asked me to wait for 5 days and they will enquire, and amazed to know after 5 days when they said it was delivered and they can't do anything.
          it really looks like a SCAM, 3k is not a big amount but I really want to know where the product is delivered and to whom it was delivered, so I would really appreciate if you can check and let me know as its a simple thing delivered by a human being and is not a rocket science to check who has delivered where and was delivered to whom, and if the company act weird than I don't think people will trust any of these companies, I still trust AMAZON as I had many products from them in the past, so I am expecting an honest and helpful reply from them, they can track the delivery boy who has deliver the product as the delivery companies are hired under them as simple as that.
          I am looking for the positive reply from them
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            K
            Kumarshubh
            Jan 14, 2020
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            Address: AT- BIhar road hilsa Nalanda Bihar, Nalanda, Bihar, 801302

            Amazon confirms payment of rs. 610 with a reference number. Since i told them that my passbook is not reflecting the money, they told to contact bank with the reference number. I couldn't contact the customer care number and so registering the complaint here. The screenshot of the email from amazon informing about the reference number is attached herewith. My refund reference no 168188.
            Bank - canara bank
            A/c[protected]
            Account holder - shubham kumar
            Customer id[protected]
            Mob - [protected]
            +1 photos
            Amazon India customer support has been notified about the posted complaint.
            Jan 15, 2020
            Updated by Kumarshubh
            Please solve and reply sir ji

            I place order but refund is not given 15 day not refund and call a customer contact but many time same say 2 day time and more time call say 2 day after refund but not a refund order number is[protected] .
            I am being charged $12.99 on my checking account and would like the charges reversed and immediately stopped. The charges are listed as Amazon Prime*FB7L86Z Amzn.com/bill WA 01/03 on my account.
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              O
              oumkar44
              Jan 14, 2020
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              Address: Thane, Maharashtra, 400601

              Ordered product crompton cooler dated 3 nov 2019 with pre paid amount worth 9120 rs. After month of order date they said due to damage of product we can not deliver the product to you. I requested to deliver the same product since i waited for 1 month. But still no response from them. Till date the product is undelivered as well as no refund credited for the same yet.
              +2 photos
              Amazon India customer support has been notified about the posted complaint.
              Refund Reference # 75503729357036208842832
              I m not getting my refund... But it is initiated by amazon
              Horrible way of communicating coming from him asking stupid questions not related to enquiry nd horrible service
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                A
                Ananthamurthy Lakshminarayanarao
                Jan 14, 2020
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                Address: #14 Sapthagiri DurgaLayout 3RD Main Road,Vidyaranyapura, Bangalore, Karnataka, 560097

                This order was not executed. I have not cancelled tho order.
                From the website it is cancelled byamazon.
                Kindly take action to debit to my a/c rs 450.00 which was charged against this.
                Regards
                Anantha murthy l

                Order placed
                8 january 2020
                Total
                0.00
                Ship to
                Anantha murthy l
                Order #[protected]
                Cancelled

                Hi-plasst plastic multi outlet electrical extension board with 4 anchor sockets 5a and 4 anchor switches with 4 m long wire power strip surge protector (Brown)
                Sold by: vinayak lifestyle
                0.00
                Leave seller feedback
                Amazon India customer support has been notified about the posted complaint.
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                order cancelled by amazon. amt not reversed to my ac - Comment #3627458 - Image #0
                There is a charge on my credit card for something I did not by.
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                  R
                  Raja Chandra
                  Jan 13, 2020
                  Resolved
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                  Resolved

                  Address: 501401

                  Actually i ordered a pair of crocs on amazon on 24th december and canceled the order on 26th december bevause of problem with the sizeand paid the amount with debit card and money is still not credited in my account. So i called to the amazon customer service and said my problem they telling that we have sent your refund money to the bank and they are not crediting in your account. So i went to bank and asked about that refund amount, they said we didn't received any refund amount from amazon india.
                  +1 photos
                  Jan 15, 2020
                  Complaint marked as Resolved 
                  Order Date:25-Dec-2019 Order #:408-4265857-5683527 Order toatl:1, 196 Product name:crocs Unisex's crocband Clog K Navy UK C(12) Sold by:cloudtail Inďia private limited
                  Amazon India customer support has been notified about the posted complaint.
                  Maine skechers ka 5799 ka shoes order kiya tha aur mujhe koi local shoes receive hua hai.
                  Aur vo log mujhe refund dene k liye manna kr rhe hai.
                  My product not received me.

                  order cancelled refund money - Comment #3628750 - Image #0
                  Ndnddjlkdjkdj;dj;dlj;dd;ld;dkddd
                  dakshaps2020's reply, Jan 10, 2020
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                    M
                    mohammad mahtab alam
                    Jan 13, 2020
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                    Order no[protected]
                    I have purchased a item (Vivo v17) from amazon on 24th october 2019. And i returned on 4th november but untill now 13 january 2020. I did not receive my refund. According to their policy for a/c and debit card refund is initiated b/w 2 or 3 business days. I did not hope amazon services could be very poor. What is this amazon going on? Today, 75-80 days have passed. But i have not paid yet what the hell is this?.
                    Details:
                    Mohd shamshad alam
                    Order no[protected]
                    Amazon India customer support has been notified about the posted complaint.
                    Cancel complaint
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                      S
                      Sudipta Rout
                      Jan 13, 2020
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                      I have ordered a bag pack of american touristor and paid 1044 rupees through indian bank debit card.

                      But unfortunately my order has been cancelled and i have got only a mail of receiving that money.

                      But till now i didn't get any amount. Only a reference number of initiated transaction i. E-353090.

                      Kindly hurry up through your legal process and make me sure by which date i could get my money
                      Amazon India customer support has been notified about the posted complaint.
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                        T
                        Tnameh
                        Jan 13, 2020
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                        I have purchased a item from amazon on 9 jan 2020 and i returned on 10 jan but until now 13 jan i did not received my refund.
                        According to their policy for debit credit card refund is initiated bw 2 or 3 business days.
                        I did not hope amazon service s could be very poor.
                        I think we can say it's poor services given by amazon that could not be expect any one from us.
                        Amazon India customer support has been notified about the posted complaint.
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                          W
                          Williamgeorge
                          Jan 12, 2020
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                          Address: 603103

                          I order lancer shoes and sandels, still i didn't get my product, order no[protected], who cancelled my order, i didn't cancel my order,
                          Take immediately action .i need immediate response, Who gave rights to delivery person to cancel my order, without delivery, Take action on him.
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                            B
                            Barkatullah Shaikh
                            Jan 12, 2020
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                            Address: Village post MUGARSON big post hanumanganj Dist Allahabad Uttar pradesh, Allahabad, Uttar Pradesh, 221505

                            Dear sir amazon good afternoon so i received your email you saying yesterday delivery this item but i have to inform you clearly i am not receive this item so this your agent i think he cheat my home and you are sending otp all item same number so please all item send different different otp because this people cheating i am this item doll not receive so i want to inform to you to clear where is delivery this doli i am not received this item so this your agent i think he cheat my home and you're sending otp all items same number so please so so you send me each item otp so doll i am not received this item. So i want to clear agent not dilevry my home so my family don't receive this is so find out you this is item wear this agent from handia this is gays robbery man this guy 3 time cheat please you have to to check with him this gays harami my regards barkatullah habibullah rabiya begum
                            +4 photos
                            Amazon India customer support has been notified about the posted complaint.
                            Jan 12, 2020
                            Updated by Barkatullah Shaikh
                            Dear sir Amazon please check this order my home is not receive this item this AGENT FROM HANDIA CHEATER MEN don't send this guys my home please this guy is not good always talking lies Order date

                            06-Jan-2020

                            Order #

                            [protected]

                            Order total

                            490.00 (1 item)

                            View Order Summary
                            Download Invoice
                            Shipment details
                            Standard Delivery

                            Delivered
                            Delivery Estimate:

                            Friday 10 January 2020

                            2heet Big Size Singing Songs and Poem Baby Girl Doll (Multicolour, 43... 490.00
                            Qty: 1
                            Sold By: 2HEET
                            Track shipment
                            Payment information
                            Payment Method
                            MasterCard ending in 9658

                            Billing Address
                            VILLAGE : POST : MUGARSON : BIG POST HANUMANGANJ
                            DIST : ALLAHABAD PRAYAG RAJ
                            ALLAHABAD
                            UTTAR PRADESH
                            221505
                            Shipping Address
                            Barkat ullah HABIBULLAH RABIYA BEGUM
                            VILLAGE : POST : MUGARSON : BIG POST HANUMANGANJ
                            DIST : ALLAHABAD PRAYAG RAJ
                            ALLAHABAD
                            UTTAR PRADESH
                            221505
                            Order Summary
                            Items:

                            466.67

                            Postage & Packing:

                            0.00

                            Total before Tax:

                            466.67

                            Tax:

                            23.33

                            Total:

                            490.00

                            Order Total:
                            490.00 my regards Barkatullah Habibullah my email ID Email [protected]@gmail.com

                            Order number 7446542qj0a9hb5da for $6.15 posted on jan 4 2020 I have no idea what this is It is not in my orders. I never use this card for purchases from amazon. I would please like a refund.
                            Order no.[protected]
                            Date - 25/12/2019

                            Return pickup has been cancelled 5 times. So please check and refund my money.
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                              D
                              Deepakmxn
                              from Gurgaon, Haryana
                              Jan 11, 2020
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                              Address: New Delhi, Delhi, 110044

                              I order 1
                              Intel corporation core i5 9400f 9th generation desktop
                              Processor 6 cores up to 4.1 ghz turbo without graphics
                              Lga1151 300 series 65w (Discrete graphic card needed for
                              Display) | b07mrcgqq4 (Intel corporation core i5 9400f
                              9th gen) but received bangles instead of this.

                              Order id:[protected]
                              +2 photos
                              Amazon India customer support has been notified about the posted complaint.
                              From my account my first order is my last order..
                              The arrogant delivery boy didn't know how to behave with someone... He misbehaved with me..
                              Still i didn't get my product.. seriously I didn't expect this.
                              He is not carrying a good behavior or product..
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                                K
                                Jan 11, 2020
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                                Address: Visakhapatnam, Andhra Pradesh, 530002

                                Order id: [protected]

                                Order id:[protected]

                                Order id: order #[protected]

                                Paid rs.258 electricity bill payment on 11th january 2020 (8:26pm) from www.amazon.in. bill payment is not successful but amazon deducted rs.258 from my sbi bank account. Did too many calls, no response from customer care. Kindly find the below transaction details.

                                Sbi bank transaction details (Ref/cheque no.)
                                : 4jjgtwqbzfpm7c5oohigahwaceb2

                                Amazon transaction details : order[protected]
                                Amazon accoount number : [protected]

                                Sbi bank said it is not their fault, its a fault from amazon india.

                                Dear amazon india team please shutdown your services in india if your unable to provide proper services, your not even responding to our complaints. I never expected these kind of services from amazon india.

                                Warm regards,
                                Krrish
                                +1 photos
                                Amazon India customer support has been notified about the posted complaint.
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                                  K
                                  Jan 11, 2020
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                                  Address: Visakhapatnam, Andhra Pradesh, 530002

                                  Order id: [protected]

                                  Order id: order #[protected]

                                  Did a rs.109 mobile recharge for my jio number on 11th january 2020 (8:26pm) from www.amazon.in. bill payment is not successful but amazon deducted rs.258 from my sbi bank account. Did too many calls, no response from customer care. Kindly find the below transaction details.

                                  Sbi bank transaction details (Ref/cheque no.)
                                  : 4jjgtwqbzfpm7c5oohigahwaceb2

                                  Amazon transaction details : order[protected]
                                  Amazon accoount number : [protected]

                                  Sbi bank said it is not their fault, its a fault from amazon india.

                                  Dear amazon india team please shutdown your services in india if your unable to provide proper services, your not even responding to our complaints. I never expected these kind of services from amazon india.

                                  Warm regards,
                                  Krrish
                                  +1 photos
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                                    C
                                    charan charan.b
                                    Jan 11, 2020
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                                    Address: No.11 Egipura Main Road Near FairLand Viveknagar, Bangalore, Karnataka, 560047

                                    Dear sir

                                    My account [[protected]]
                                    Customer id 69800312

                                    Iam charan purchased a product on amazon on 4th jan 2020 (Boat stone 650 wireless speaker) the amount is 1799/- and i canceled my order that day using my canara bank debit card same was not received and i asked then for refund. As per their confirmation refund will be initiated with 2-4 business days. Still it was not reflected in my account. They had provided the refund reference number as #3ws69io00000k3tuv1fa. I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman
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                                      Ankitlove
                                      Jan 11, 2020
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                                      Address: Chhur Meerut, Meerut, Uttar Pradesh, 250342

                                      Dear sir i inform you that i m purchase a mobile phone poco f1 booked date 23/09/2019 recieved that 26/09/2019 order nu[protected] by the amazon india and give the 1year warranty by the mobile company so my mobile phone only 3 month old but mi service center not accept this mobile as warranty because this mobile was secondary sale so amazon india is cheat me so i complaint that amazon company that full cost of mobile gave this company but i m recieved a mobile secondy sale, plz find the attachment and resolve my problem as soon as possible
                                      Thankyou
                                      Name - ankit taliyan
                                      Date of incident - 23/09/2019
                                      Order nu[protected]
                                      Email - [protected]@gmail.com
                                      Mobile - [protected]
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                                        rajeshruot009
                                        Jan 11, 2020
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                                        Address: House 7, Jayaram Reddy Building, 560100

                                        I have placed order for

                                        Intel corporation core i5 9400f 9th generation desktop processor 6 cores up to 4.1 ghz turbo without graphics lga1151 300 series 65w (Discrete graphic

                                        Cost around 11, 850.00

                                        11th jan, 2020
                                        Merchant name - shailron (Amazon)

                                        Today i received my order and it was set of bangles. My processor was missing.

                                        I order a motherboard also compatible to this, that is also delayed.
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