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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 347

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C
chipperdog1
Jan 10, 2020
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Address: 94110

On[protected] three payments of $44.00 ere deducted from my checking account. I would like to know what this was for. I did not receive a statement stating payment due. If this deduction was correct i would like to know how many more deduction will be taken from my account. I would like to know the balance on this account if it is correct and a monthly statement showing my payments and balance due.
Amazon India customer support has been notified about the posted complaint.
Jan 10, 2020
Updated by chipperdog1
I do not have an order ID, if I did I would know what this deduction was for a nd I would not be writing this complaint.
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    S
    sagarbrw
    Jan 10, 2020
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    Refunds are not processed in my bank account, amazon give me refund reference no.[protected], but no solution is available from the bank helpline no and also from the bank branch, and amazon say we paid you
    +1 photos
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      N
      Nidhirose
      Jan 10, 2020
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      Address: House no 203 kutalwali johri goan, Dehradun, Uttarakhand, 248001

      To
      The chief bank manager
      State bank of india
      Main branch
      Subject: refund not processed
      Dear sir
      Please help as i have bought a straightener of rupees 1081 and they have send me a reference number 547063 it's been more than a month. The bank is not ready to help i have called customer care many times please do something
      Kindly go through the charge dispute
      Amazon India customer support has been notified about the posted complaint.
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        J
        Jha221990
        Jan 10, 2020
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        Address: Amazon building hydarabad, Samastipur, Bihar, 848101

        Dear sir
        I am shivam kumar jha. I buy a phone under exchange offer from amazon. And for that i paid 5890 rupees. And when mobile reached in my address by amazon currier service make mistakes in exchange process than item status suddenly show in cancel. After that i contacted with his customer care service. They are just say sorry. But who will paid for my lost time for all this. And i want he will refund my money with interest. I will attached my phone pictures witch i have to exchange you can see there is no have any damage.

        So sir i. Want to make some fine on amazon. Why he will doing care less service.

        My mail i'd is [protected]@gmail.com
        My registered number in amazon - [protected]
        +1 photos
        Amazon India customer support has been notified about the posted complaint.
        Jan 12, 2020
        Updated by Jha221990
        TilL now not taken any action.not refund also
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          L
          Lavanya Ratna Sirisha Chikile
          Jan 10, 2020
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          Address: Hyderabad, Andhra Pradesh, 500072

          I have ordered an item for my friend on #amazon through a seller named #tbase. I ordered it on monday and received a confirmation email. Then tuesday late night i've received an email saying that my order has been cancelled without mentioning any reason for cancellation of the item. When i contacted #amazoncustomerservice, she is giving me other options to buy a similar product of different color which i did not asked, other than telling me the reason why was it got cancelled. Are these customer service persons work for customers or sellers.. I don't understand. I'm really disappointed on this kind of response from amazon. If you do not want to sell a product why are you putting it as available??? I trusted amazon till now but see what happened... Amazon proves that every online company is same and is loyal to only sellers..
          Amazon India customer support has been notified about the posted complaint.
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            G
            Gayendra Sahu
            from Delhi, Delhi
            Jan 10, 2020
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            Address: Bilaspur, Chhattisgarh

            मैंने आमजन से १०००/- का एचपीसीएल का गिफ्ट कार्ड पर्चेस किया है लेकिन कार्ड काम ही नहीं कर रहा है और कस्टमर केयर सेंटर में कंप्लेन करने पर भी कोई हल नहीं हुआ है ३ महीना हो गया लेकिन अभी तक कोई हल नहीं हुआ। कई बार कस्टमर केयर सेंटर में कंप्लेन कर चुका हूं प्रॉब्लम अभी तक सॉल्व नहीं हुआ है।
            +2 photos
            Jan 17, 2020
            Updated by Gayendra Sahu
            Problem not resolve yet
            Jan 30, 2020
            Updated by Gayendra Sahu
            Problem not resolve yet
            Mera packet abhi tk deliver nhi hua h
            Tracking ID: [protected]

            amazon india hpcl gift card fraud - Comment #3625221 - Image #0
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              R
              radharamansharma
              Jan 10, 2020
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              Address: Gurgaon, Haryana, 122011

              I ordered renewed) lenovo legion y540 9th gen core intel i7 15.6 inch fhd gaming laptop (8gb ram/ 1tb hdd + 256 gb ssd / windows 10 home / 4gb nvidia gtx. Instead of i7 processor i5 processor was delivered. The very next day i initiated the return. Customer support said they will investigate and take the product back within 10 days. But now its more than a month, they give same answer that the concerned team is looking into it.
              Order id:[protected].
              +2 photos
              Amazon India customer support has been notified about the posted complaint.
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                J
                Jha Shailesh
                Jan 10, 2020
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                I purchased on line through amazon - eureka forbesaquasure from aquaguard amrit 20 litre (Sold by olympia
                Industries ltd), which was expected to be delivered on 05 jan20. The item was not delivered and in the tracking, it has shown as delivered. The matter referred to customer service of amazon on 07.01.2020, who told that the matter will be investigated and the updated information will be provided on 10.01.2020. On 10.01.2020, the customer service was contacted who told that no updated information is available. Again on re-sending contacting after 15 minutes, it was told that the item has been delivered and if you are not satisfied you may take up the matter as per consumer rights.in the whole process, i feel cheated by amazon india. Before initiating legal rights, once again i give one opportunity to amazon india to resolve the issue, on urgent basis..

                Order date 29-dec-2019

                Order #
                [protected]

                Order total rs 2, 015.00.
                Amazon India customer support has been notified about the posted complaint.
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                  P
                  Psi gh2020
                  Jan 10, 2020
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                  Address: Amazon india, New Delhi, Delhi, 110018

                  I ordered a oneplus 7t during christmas i. E 24th dec 2019 where i get 1500 instant discount and i opted for 6mo that no cash emi, but due to amazon system issue my emi is not generated, also when i called amazon to return this product they told me to hold down the request as they will help me to resolve my issue.
                  But when my returning date got expired they are saying that u didn't order the phone on emi, but i have the snapshot while purchasing the the phone that i opted for all option when i'm entering my cvc no for payment.

                  This all is amazon fault and now they are denying from helping, can someone help me with this issue.

                  Regards
                  Parampreet singh
                  [protected]
                  +1 photos
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                    B
                    Barkatullah Shaikh
                    Jan 10, 2020
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                    Address: Barkat ullah HABIBULLAH RABIYA BEGUM VILLAGE : POST : MUGARSON : BIG POST HANUMANGANJ DIST : ALLAHABAD PRAYAG RAJ ALLAHABAD, UTTAR PRADESH 221505 India Phone number: ‪9838777308‬, Allahabad, Uttar Pradesh, 221505

                    , dear sir amazon please check my i items my name is barkatullah habibullah so i ordered lot of things but i receive very less items so i order tea octavius premium ctc chai 5 kg i ordered 5 kg i receive 1 kg only then i order almond for kg i receive 3kg 500 gram so this also 500 gram missing so my email id [protected]@gmail.com barkat ullah habibullah rabiya begum
                    Village : post : mugarson : big post hanumanganj
                    Dist : allahabad prayag raj
                    Allahabad, uttar pradesh 221505
                    India
                    Phone number: ‪[protected]‬
                    +3 photos
                    Amazon India customer support has been notified about the posted complaint.
                    Jan 10, 2020
                    Updated by Barkatullah Shaikh
                    Now Amazon why cheating so sad is very bad company compromise I do like that people order in lot of things and you are cheat to customer very sad I am very very sad I am not happy with your Amazon my email ID [protected]@gmail.com my contact number [protected] so please found this item and call me back and send me mail what's wrong your company Amazon is very bad my regards Barkatullah Habibullah Rabiya Begum

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                      A
                      Aman Ashish
                      Jan 10, 2020
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                      Address: Koshi shandhya road, Rajendra nagar, Khagaria, Bihar, 851205

                      My name is aman ashish and i had ordered 1500 on amazon pay in amazon on 17/11/2019 and after 22/11/2019 i returned this order due to personal reason. And on 04/12/2019
                      Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number 309603 and 363157 and told me to fill charge dispute form but state bank of india doesn't have such policy. So
                      Please kindly respond to this complaint it's very urgent.
                      Thanks you sir
                      Amazon India customer support has been notified about the posted complaint.
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                        N
                        NifaanyaSam
                        Jan 9, 2020
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                        Address: Krishnagiri, Tamil Nadu, 637115

                        I ordered and cancelled two products cost 449.00 and
                        220.00 has been successfully processed by amazon on[protected].
                        Amazon customer care shared reference number. It took very long time to get back my refund reflected to my account.
                        Kindly share the refund status from indian bank.
                        Refund reference id for 2 products: 40zx1yrc0000k3y3bh5u

                        Reply as soon as possible.
                        Amazon India customer support has been notified about the posted complaint.
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                          T
                          Tilopa
                          from Jogindarnagar, Himachal Pradesh
                          Jan 9, 2020
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                          1. I had ordered water distiller on 07 oct order id order id #[protected].

                          2. after an inordinate delay, amazon claimed that the order is lost in transit and they will issue a refund.
                          3.
                          I sais yes to receiving the refund. Now, the company claims to have issued a refund on 24 dec 2019 but i never received any refund in my account.
                          4. I contacted the company and they give me a reference number telling me to go contact the customer care of the concerned bank.
                          5. I contact the customer care of the concerned bank and they claim that no such issue is resolved on their end and that if the money is sent to my account, it should reflect in my account.
                          6. I am stuck between both parties telling me to contact each other for a refund as of today the 9th of jan 2020
                          +3 photos
                          +1 videos
                          Amazon India customer support has been notified about the posted complaint.
                          I have order 2tb hard drive and get 512 gb hard drive from appario pvt ltd from mazon india gurgaon del4. it is fake company. my order no is[protected]
                          Order id:[protected] as per above id a sony cyber shot camera was bought. But no invoice was received along with packet. So kindly take necessary steps to send invoice
                          JBL charge 4 bluetooth speaker but duplicate fake received product order number[protected]
                          My mobile number
                          [protected].
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                            D
                            DharamveerSinghRathore
                            Jan 9, 2020
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                            Address: Gurgaon, Gurgaon, 122002

                            Shrug was ordered and pant was delivered on 31st dec 19.. Since then we are following up with amazon team over calls and emails.. These people they send us msg everyday that the packet will b picked up and after few hrs they send another msg cancelling the pickup.. This they are doing everyday from past 8-10 days.. I believe they are involved in making money buy making fool of customers..
                            Everytime you call or mail them they won't respond.. Even on twitter they have stopped responding..

                            Order id[protected]
                            Amazon id :devashree. [protected]@gmail.com

                            Kindly help..
                            +2 photos
                            Amazon India customer support has been notified about the posted complaint.
                            Recurring charges on my credit card. I am not sure what they are for or who to ask.
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                              D
                              Devan Prasanna Kumar
                              Jan 9, 2020
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                              Address: Mumbai City, Maharashtra

                              Sir i purchased this i ball comobook around 8 months before from amazone. And after 3 months it was damaged, and i produced the item in the authorized service center eranakulam, kochi, kerala,
                              After one month they informed me that it cant be repaired the company will refund the amount, till now there is no replay from them. I tried to contact them several times. Still now no replay
                              I am planning to file a case in consumer court, please help me to solve this issue,
                              Item serial; no[protected]
                              +3 photos
                              Amazon India customer support has been notified about the posted complaint.
                              I have ordered a product.expected delivery was on 2nd Jan 2020.still that has not delivered.so irresponsible..

                              Item:I have ordered a product.expected delivery was on 2nd Jan 2020.still that has not delivered.so irresponsible..
                              Dear Team,

                              my emailid is [protected]@yahoo.com
                              my contact no.[protected],
                              please active my account i need to use the amazon pay balance

                              Thanks & Regards
                              Srinivas Chindam
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                                N
                                Nikunj gala
                                Jan 8, 2020
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                                Address: Mumbai India

                                I i Nikunj virji gala order laptop, have hardware issue, in which service person has check an give report that laptop problem will not solve, please refund to the customer amount, service report 454746, [protected].9026746 and my order number is[protected].6268352 plz refund my amount, i am dissatisfied with product thank you
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                                  R
                                  Ravikant Jangir
                                  Jan 8, 2020
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                                  Address: VINAYAK DISPOSAL PILANI, Jhunjhunu, Rajasthan, 333031

                                  We purchased an external hard disk of seagate 5 tb on 26 th nov 2019 but we found that it was not working on another day of delivery and we put it on the replacement on the same day but no action has been taken yet by your side and we have lost our work due to this problem screenshot of that request is also attached with this mail with its replacement date mentioning in it
                                  +1 photos
                                  Amazon India customer support has been notified about the posted complaint.
                                  Refund amount-Rs 583.15

                                  not replacement of product - Comment #3623454 - Image #0
                                  Respectes sir/maam

                                  I would like to know the refund status with the refund reference no[protected] because when i contacted Amazon customer care they said they have refunded from their side.Kindly do the needful.
                                  Thankyou
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                                    G
                                    Gùddîê Ñürsãt
                                    from Kolkata, West Bengal
                                    Jan 8, 2020
                                    Resolved
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                                    Resolved

                                    Address: Sales tax colony., 760010

                                    I Due to lack of product, I returned self on 02.01.2020 according to Amazon & seller's instruction, After returning the product i informed them & they refunded me the price of the product only but did not refund the courier charges... Amazon OD[protected]
                                    +1 photos
                                    Jan 12, 2020
                                    Complaint marked as Resolved 
                                    Refunded successfully
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                                      D
                                      Dharmalingam Ravi
                                      Jan 8, 2020
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                                      Address: AWB237150608828

                                      Hi,
                                      I received surker washable electric hair remover thru courier on[protected], from that day i will try to use this but it is not working it is a defective item you delivered me. Now i want replace this or refund my amount what i have paid. Please do anything asap.
                                      Thanks and regards,

                                      Ravi d
                                      Contact no : [protected]
                                      Mail id : [protected]@yahoo.co.in
                                      Amazon India customer support has been notified about the posted complaint.
                                      Jan 08, 2020
                                      Updated by Dharmalingam Ravi
                                      Above said items are not working when try to first use, kindly replace or return to my money.
                                      Jan 08, 2020
                                      Updated by Dharmalingam Ravi
                                      Refer above column
                                      Jan 08, 2020
                                      Updated by Dharmalingam Ravi
                                      return or refund
                                      I received the product and complained Amazon and Rupa.

                                      There is no hologram of genuiness and qr as mentioned on the product.

                                      Rupa no response & amazon.in is not sharing polisies in this regard. Cloud tail did not respond.
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                                        Address: 235 green vista lane, 97471

                                        I used my credit card on the evening of dec. 31 2019 to make a purchase, which was not amazon prime. On fri jan 3 2020 went online to check my citi card acct so i could make a payment and there was a 12.99 charge from amazon prime on jan1 2020... Under the description of this billing it lists this.. Amazon prime*wi5s025x3 amzn.com/billwa... Under category: merchandise-direct marketing-continuity subscription. I want the 12.99 charge refunded...
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