Amazon India Complaints & Reviews

Dear sir
I am shivam kumar jha. I buy a phone under exchange offer from amazon. And for that i paid 5890 rupees. And when mobile reached in my address by amazon currier service make mistakes in exchange process than item status suddenly show in cancel. After that i contacted with his customer care service. They are just say sorry. But who will paid for my lost time for all this. And i want he will refund my money with interest. I will attached my phone pictures witch i have to exchange you can see there is no have any damage.

So sir i. Want to make some fine on amazon. Why he will doing care less service.

My mail i'd is [protected]@gmail.com
My registered number in amazon - [protected]

I have ordered an item for my friend on #amazon through a seller named #tbase. I ordered it on monday and received a confirmation email. Then tuesday late night i've received an email saying that my order has been cancelled without mentioning any reason for cancellation of the item. When i contacted #amazoncustomerservice, she is giving me other options to buy a similar product of different color which i did not asked, other than telling me the reason why was it got cancelled. Are these customer service persons work for customers or sellers.. I don't understand. I'm really disappointed on this kind of response from amazon. If you do not want to sell a product why are you putting it as available??? I trusted amazon till now but see what happened... Amazon proves that every online company is same and is loyal to only sellers..

मैंने आमजन से १०००/- का एचपीसीएल का गिफ्ट कार्ड पर्चेस किया है लेकिन कार्ड काम ही नहीं कर रहा है और कस्टमर केयर सेंटर में कंप्लेन करने पर भी कोई हल नहीं हुआ है ३ महीना हो गया लेकिन अभी तक कोई हल नहीं हुआ। कई बार कस्टमर केयर सेंटर में कंप्लेन कर चुका हूं प्रॉब्लम अभी तक सॉल्व नहीं हुआ है।

I ordered renewed) lenovo legion y540 9th gen core intel i7 15.6 inch fhd gaming laptop (8gb ram/ 1tb hdd + 256 gb ssd / windows 10 home / 4gb nvidia gtx. Instead of i7 processor i5 processor was delivered. The very next day i initiated the return. Customer support said they will investigate and take the product back within 10 days. But now its more than a month, they give same answer that the concerned team is looking into it.
Order id:[protected].

I purchased on line through amazon - eureka forbesaquasure from aquaguard amrit 20 litre (Sold by olympia
Industries ltd), which was expected to be delivered on 05 jan20. The item was not delivered and in the tracking, it has shown as delivered. The matter referred to customer service of amazon on 07.01.2020, who told that the matter will be investigated and the updated information will be provided on 10.01.2020. On 10.01.2020, the customer service was contacted who told that no updated information is available. Again on re-sending contacting after 15 minutes, it was told that the item has been delivered and if you are not satisfied you may take up the matter as per consumer rights.in the whole process, i feel cheated by amazon india. Before initiating legal rights, once again i give one opportunity to amazon india to resolve the issue, on urgent basis..

Order date 29-dec-2019

Order #
[protected]

Order total rs 2, 015.00.

I ordered a oneplus 7t during christmas i. E 24th dec 2019 where i get 1500 instant discount and i opted for 6mo that no cash emi, but due to amazon system issue my emi is not generated, also when i called amazon to return this product they told me to hold down the request as they will help me to resolve my issue.
But when my returning date got expired they are saying that u didn't order the phone on emi, but i have the snapshot while purchasing the the phone that i opted for all option when i'm entering my cvc no for payment.

This all is amazon fault and now they are denying from helping, can someone help me with this issue.

Regards
Parampreet singh
[protected]

, dear sir amazon please check my i items my name is barkatullah habibullah so i ordered lot of things but i receive very less items so i order tea octavius premium ctc chai 5 kg i ordered 5 kg i receive 1 kg only then i order almond for kg i receive 3kg 500 gram so this also 500 gram missing so my email id [protected]@gmail.com barkat ullah habibullah rabiya begum
Village : post : mugarson : big post hanumanganj
Dist : allahabad prayag raj
Allahabad, uttar pradesh 221505
India
Phone number: ‪[protected]‬

My name is aman ashish and i had ordered 1500 on amazon pay in amazon on 17/11/2019 and after 22/11/2019 i returned this order due to personal reason. And on 04/12/2019
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number 309603 and 363157 and told me to fill charge dispute form but state bank of india doesn't have such policy. So
Please kindly respond to this complaint it's very urgent.
Thanks you sir

I ordered and cancelled two products cost 449.00 and
220.00 has been successfully processed by amazon on[protected].
Amazon customer care shared reference number. It took very long time to get back my refund reflected to my account.
Kindly share the refund status from indian bank.
Refund reference id for 2 products: 40zx1yrc0000k3y3bh5u

Reply as soon as possible.

1. I had ordered water distiller on 07 oct order id order id #[protected].

2. Â after an inordinate delay, amazon claimed that the order is lost in transit and they will issue a refund.
3.
I sais yes to receiving the refund. Now, the company claims to have issued a refund on 24 dec 2019 but i never received any refund in my account.Â
4. I contacted the company and they give me a reference number telling me to go contact the customer care of the concerned bank.
5. I contact the customer care of the concerned bank and they claim that no such issue is resolved on their end and that if the money is sent to my account, it should reflect in my account.Â
6. I am stuck between both parties telling me to contact each other for a refund as of today the 9th of jan 2020

Shrug was ordered and pant was delivered on 31st dec 19.. Since then we are following up with amazon team over calls and emails.. These people they send us msg everyday that the packet will b picked up and after few hrs they send another msg cancelling the pickup.. This they are doing everyday from past 8-10 days.. I believe they are involved in making money buy making fool of customers..
Everytime you call or mail them they won't respond.. Even on twitter they have stopped responding..

Order id[protected]
Amazon id :devashree. [protected]@gmail.com

Kindly help..

Sir i purchased this i ball comobook around 8 months before from amazone. And after 3 months it was damaged, and i produced the item in the authorized service center eranakulam, kochi, kerala,
After one month they informed me that it cant be repaired the company will refund the amount, till now there is no replay from them. I tried to contact them several times. Still now no replay
I am planning to file a case in consumer court, please help me to solve this issue,
Item serial; no[protected]

I i Nikunj virji gala order laptop, have hardware issue, in which service person has check an give report that laptop problem will not solve, please refund to the customer amount, service report 454746, [protected].9026746 and my order number is[protected].6268352 plz refund my amount, i am dissatisfied with product thank you

We purchased an external hard disk of seagate 5 tb on 26 th nov 2019 but we found that it was not working on another day of delivery and we put it on the replacement on the same day but no action has been taken yet by your side and we have lost our work due to this problem screenshot of that request is also attached with this mail with its replacement date mentioning in it

I Due to lack of product, I returned self on 02.01.2020 according to Amazon & seller's instruction, After returning the product i informed them & they refunded me the price of the product only but did not refund the courier charges... Amazon OD[protected]

Hi,
I received surker washable electric hair remover thru courier on[protected], from that day i will try to use this but it is not working it is a defective item you delivered me. Now i want replace this or refund my amount what i have paid. Please do anything asap.
Thanks and regards,

Ravi d
Contact no : [protected]
Mail id : [protected]@yahoo.co.in

I used my credit card on the evening of dec. 31 2019 to make a purchase, which was not amazon prime. On fri jan 3 2020 went online to check my citi card acct so i could make a payment and there was a 12.99 charge from amazon prime on jan1 2020... Under the description of this billing it lists this.. Amazon prime*wi5s025x3 amzn.com/billwa... Under category: merchandise-direct marketing-continuity subscription. I want the 12.99 charge refunded...

I have been billed $128.22 as a recurring billing on my discover card... This is unauthorized. What should i do to dispute this?? I have no idea what this is regarding... What product... Etc. I was made aware of this today 1/7/20. I need this removed from my discover account as soon as possible.. The information regarding this is direct marketing/continuity subscription...5kofp2ta3.

I had got a bad tv from amazon and the customer care is not replacing it
Even i had to pay for the stand and setup boc stand amount of 750 rs
They are saying replacement is not available but can order new tv
Now i agree with the return but new cause is that the delivery boy is saying the i need the tv totally packed in box
I can't handle the tv alaone i asked for help he totally refuse for it.
I am totally fed up by the the customer service and all the process by the amazon
They had sent 4 people for inspection who also did not do anything regarding tv

Respected sir/madam

I ordered for pantry products in amazon on 31/12/2019.in amazon web site it showing products are delivered in 02/01/2020 but actually products are not received by me and same problem raised before amazon customer care they are telling it will take to track the issue. But till now problem was not solved
Please take necessary actions for y claim
Ordered on 31 december 2019 order#[protected]
Invoice
Shipping address
Naveen
Sita nagaram 1 st line
5th house
Take palliative guntur, andhra pradesh 522501
India
Payment method
Amazon pay balance
Order summary
Item (S) subtotal: 2, 018.20
Amazon pantry delivery: 0.00
Total: 2, 018.20
Grand total: 2018.20