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Amazon India Complaints & Reviews

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Updated: May 11, 2026
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Amazon India reviews & complaints page 351

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A
Ankitlove
Jan 11, 2020
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Address: Chhur Meerut, Meerut, Uttar Pradesh, 250342

Dear sir i inform you that i m purchase a mobile phone poco f1 booked date 23/09/2019 recieved that 26/09/2019 order nu[protected] by the amazon india and give the 1year warranty by the mobile company so my mobile phone only 3 month old but mi service center not accept this mobile as warranty because this mobile was secondary sale so amazon india is cheat me so i complaint that amazon company that full cost of mobile gave this company but i m recieved a mobile secondy sale, plz find the attachment and resolve my problem as soon as possible
Thankyou
Name - ankit taliyan
Date of incident - 23/09/2019
Order nu[protected]
Email - [protected]@gmail.com
Mobile - [protected]
Amazon India customer support has been notified about the posted complaint.
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    R
    rajeshruot009
    Jan 11, 2020
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    Address: House 7, Jayaram Reddy Building, 560100

    I have placed order for

    Intel corporation core i5 9400f 9th generation desktop processor 6 cores up to 4.1 ghz turbo without graphics lga1151 300 series 65w (Discrete graphic

    Cost around 11, 850.00

    11th jan, 2020
    Merchant name - shailron (Amazon)

    Today i received my order and it was set of bangles. My processor was missing.

    I order a motherboard also compatible to this, that is also delayed.
    Amazon India customer support has been notified about the posted complaint.
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      C
      chipperdog1
      Jan 10, 2020
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      Address: 94110

      On[protected] three payments of $44.00 ere deducted from my checking account. I would like to know what this was for. I did not receive a statement stating payment due. If this deduction was correct i would like to know how many more deduction will be taken from my account. I would like to know the balance on this account if it is correct and a monthly statement showing my payments and balance due.
      Amazon India customer support has been notified about the posted complaint.
      Jan 10, 2020
      Updated by chipperdog1
      I do not have an order ID, if I did I would know what this deduction was for a nd I would not be writing this complaint.
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        S
        sagarbrw
        Jan 10, 2020
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        Refunds are not processed in my bank account, amazon give me refund reference no.[protected], but no solution is available from the bank helpline no and also from the bank branch, and amazon say we paid you
        Amazon India customer support has been notified about the posted complaint.
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          N
          Nidhirose
          Jan 10, 2020
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          Address: House no 203 kutalwali johri goan, Dehradun, Uttarakhand, 248001

          To
          The chief bank manager
          State bank of india
          Main branch
          Subject: refund not processed
          Dear sir
          Please help as i have bought a straightener of rupees 1081 and they have send me a reference number 547063 it's been more than a month. The bank is not ready to help i have called customer care many times please do something
          Kindly go through the charge dispute
          Amazon India customer support has been notified about the posted complaint.
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            J
            Jha221990
            Jan 10, 2020
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            Address: Amazon building hydarabad, Samastipur, Bihar, 848101

            Dear sir
            I am shivam kumar jha. I buy a phone under exchange offer from amazon. And for that i paid 5890 rupees. And when mobile reached in my address by amazon currier service make mistakes in exchange process than item status suddenly show in cancel. After that i contacted with his customer care service. They are just say sorry. But who will paid for my lost time for all this. And i want he will refund my money with interest. I will attached my phone pictures witch i have to exchange you can see there is no have any damage.

            So sir i. Want to make some fine on amazon. Why he will doing care less service.

            My mail i'd is [protected]@gmail.com
            My registered number in amazon - [protected]
            Amazon India customer support has been notified about the posted complaint.
            Jan 12, 2020
            Updated by Jha221990
            TilL now not taken any action.not refund also
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              L
              Lavanya Ratna Sirisha Chikile
              Jan 10, 2020
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              Address: Hyderabad, Andhra Pradesh, 500072

              I have ordered an item for my friend on #amazon through a seller named #tbase. I ordered it on monday and received a confirmation email. Then tuesday late night i've received an email saying that my order has been cancelled without mentioning any reason for cancellation of the item. When i contacted #amazoncustomerservice, she is giving me other options to buy a similar product of different color which i did not asked, other than telling me the reason why was it got cancelled. Are these customer service persons work for customers or sellers.. I don't understand. I'm really disappointed on this kind of response from amazon. If you do not want to sell a product why are you putting it as available??? I trusted amazon till now but see what happened... Amazon proves that every online company is same and is loyal to only sellers..
              Amazon India customer support has been notified about the posted complaint.
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                G
                Gayendra Sahu
                from Delhi, Delhi
                Jan 10, 2020
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                Address: Bilaspur, Chhattisgarh

                मैंने आमजन से १०००/- का एचपीसीएल का गिफ्ट कार्ड पर्चेस किया है लेकिन कार्ड काम ही नहीं कर रहा है और कस्टमर केयर सेंटर में कंप्लेन करने पर भी कोई हल नहीं हुआ है ३ महीना हो गया लेकिन अभी तक कोई हल नहीं हुआ। कई बार कस्टमर केयर सेंटर में कंप्लेन कर चुका हूं प्रॉब्लम अभी तक सॉल्व नहीं हुआ है।
                Jan 17, 2020
                Updated by Gayendra Sahu
                Problem not resolve yet
                Jan 30, 2020
                Updated by Gayendra Sahu
                Problem not resolve yet
                Mera packet abhi tk deliver nhi hua h
                Tracking ID: [protected]
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                  R
                  radharamansharma
                  Jan 10, 2020
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                  Address: Gurgaon, Haryana, 122011

                  I ordered renewed) lenovo legion y540 9th gen core intel i7 15.6 inch fhd gaming laptop (8gb ram/ 1tb hdd + 256 gb ssd / windows 10 home / 4gb nvidia gtx. Instead of i7 processor i5 processor was delivered. The very next day i initiated the return. Customer support said they will investigate and take the product back within 10 days. But now its more than a month, they give same answer that the concerned team is looking into it.
                  Order id:[protected].
                  Amazon India customer support has been notified about the posted complaint.
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                    J
                    Jha Shailesh
                    Jan 10, 2020
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                    I purchased on line through amazon - eureka forbesaquasure from aquaguard amrit 20 litre (Sold by olympia
                    Industries ltd), which was expected to be delivered on 05 jan20. The item was not delivered and in the tracking, it has shown as delivered. The matter referred to customer service of amazon on 07.01.2020, who told that the matter will be investigated and the updated information will be provided on 10.01.2020. On 10.01.2020, the customer service was contacted who told that no updated information is available. Again on re-sending contacting after 15 minutes, it was told that the item has been delivered and if you are not satisfied you may take up the matter as per consumer rights.in the whole process, i feel cheated by amazon india. Before initiating legal rights, once again i give one opportunity to amazon india to resolve the issue, on urgent basis..

                    Order date 29-dec-2019

                    Order #
                    [protected]

                    Order total rs 2, 015.00.
                    Amazon India customer support has been notified about the posted complaint.
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                      P
                      Psi gh2020
                      Jan 10, 2020
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                      Address: Amazon india, New Delhi, Delhi, 110018

                      I ordered a oneplus 7t during christmas i. E 24th dec 2019 where i get 1500 instant discount and i opted for 6mo that no cash emi, but due to amazon system issue my emi is not generated, also when i called amazon to return this product they told me to hold down the request as they will help me to resolve my issue.
                      But when my returning date got expired they are saying that u didn't order the phone on emi, but i have the snapshot while purchasing the the phone that i opted for all option when i'm entering my cvc no for payment.

                      This all is amazon fault and now they are denying from helping, can someone help me with this issue.

                      Regards
                      Parampreet singh
                      [protected]
                      Amazon India customer support has been notified about the posted complaint.
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                        B
                        Barkatullah Shaikh
                        Jan 10, 2020
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                        Address: Barkat ullah HABIBULLAH RABIYA BEGUM VILLAGE : POST : MUGARSON : BIG POST HANUMANGANJ DIST : ALLAHABAD PRAYAG RAJ ALLAHABAD, UTTAR PRADESH 221505 India Phone number: ‪9838777308‬, Allahabad, Uttar Pradesh, 221505

                        , dear sir amazon please check my i items my name is barkatullah habibullah so i ordered lot of things but i receive very less items so i order tea octavius premium ctc chai 5 kg i ordered 5 kg i receive 1 kg only then i order almond for kg i receive 3kg 500 gram so this also 500 gram missing so my email id [protected]@gmail.com barkat ullah habibullah rabiya begum
                        Village : post : mugarson : big post hanumanganj
                        Dist : allahabad prayag raj
                        Allahabad, uttar pradesh 221505
                        India
                        Phone number: ‪[protected]‬
                        Amazon India customer support has been notified about the posted complaint.
                        Jan 10, 2020
                        Updated by Barkatullah Shaikh
                        Now Amazon why cheating so sad is very bad company compromise I do like that people order in lot of things and you are cheat to customer very sad I am very very sad I am not happy with your Amazon my email ID [protected]@gmail.com my contact number [protected] so please found this item and call me back and send me mail what's wrong your company Amazon is very bad my regards Barkatullah Habibullah Rabiya Begum

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                          A
                          Aman Ashish
                          Jan 10, 2020
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                          Address: Koshi shandhya road, Rajendra nagar, Khagaria, Bihar, 851205

                          My name is aman ashish and i had ordered 1500 on amazon pay in amazon on 17/11/2019 and after 22/11/2019 i returned this order due to personal reason. And on 04/12/2019
                          Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number 309603 and 363157 and told me to fill charge dispute form but state bank of india doesn't have such policy. So
                          Please kindly respond to this complaint it's very urgent.
                          Thanks you sir
                          Amazon India customer support has been notified about the posted complaint.
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                            N
                            NifaanyaSam
                            Jan 9, 2020
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                            Address: Krishnagiri, Tamil Nadu, 637115

                            I ordered and cancelled two products cost 449.00 and
                            220.00 has been successfully processed by amazon on[protected].
                            Amazon customer care shared reference number. It took very long time to get back my refund reflected to my account.
                            Kindly share the refund status from indian bank.
                            Refund reference id for 2 products: 40zx1yrc0000k3y3bh5u

                            Reply as soon as possible.
                            Amazon India customer support has been notified about the posted complaint.
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                              T
                              Tilopa
                              from Jogindarnagar, Himachal Pradesh
                              Jan 9, 2020
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                              1. I had ordered water distiller on 07 oct order id order id #[protected].

                              2. after an inordinate delay, amazon claimed that the order is lost in transit and they will issue a refund.
                              3.
                              I sais yes to receiving the refund. Now, the company claims to have issued a refund on 24 dec 2019 but i never received any refund in my account.
                              4. I contacted the company and they give me a reference number telling me to go contact the customer care of the concerned bank.
                              5. I contact the customer care of the concerned bank and they claim that no such issue is resolved on their end and that if the money is sent to my account, it should reflect in my account.
                              6. I am stuck between both parties telling me to contact each other for a refund as of today the 9th of jan 2020
                              +1 videos
                              Amazon India customer support has been notified about the posted complaint.
                              I have order 2tb hard drive and get 512 gb hard drive from appario pvt ltd from mazon india gurgaon del4. it is fake company. my order no is[protected]
                              Order id:[protected] as per above id a sony cyber shot camera was bought. But no invoice was received along with packet. So kindly take necessary steps to send invoice
                              JBL charge 4 bluetooth speaker but duplicate fake received product order number[protected]
                              My mobile number
                              [protected].
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                                D
                                DharamveerSinghRathore
                                Jan 9, 2020
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                                Address: Gurgaon, Gurgaon, 122002

                                Shrug was ordered and pant was delivered on 31st dec 19.. Since then we are following up with amazon team over calls and emails.. These people they send us msg everyday that the packet will b picked up and after few hrs they send another msg cancelling the pickup.. This they are doing everyday from past 8-10 days.. I believe they are involved in making money buy making fool of customers..
                                Everytime you call or mail them they won't respond.. Even on twitter they have stopped responding..

                                Order id[protected]
                                Amazon id :devashree. [protected]@gmail.com

                                Kindly help..
                                Amazon India customer support has been notified about the posted complaint.
                                Recurring charges on my credit card. I am not sure what they are for or who to ask.
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                                  D
                                  Devan Prasanna Kumar
                                  Jan 9, 2020
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                                  Address: Mumbai City, Maharashtra

                                  Sir i purchased this i ball comobook around 8 months before from amazone. And after 3 months it was damaged, and i produced the item in the authorized service center eranakulam, kochi, kerala,
                                  After one month they informed me that it cant be repaired the company will refund the amount, till now there is no replay from them. I tried to contact them several times. Still now no replay
                                  I am planning to file a case in consumer court, please help me to solve this issue,
                                  Item serial; no[protected]
                                  Amazon India customer support has been notified about the posted complaint.
                                  I have ordered a product.expected delivery was on 2nd Jan 2020.still that has not delivered.so irresponsible..

                                  Item:I have ordered a product.expected delivery was on 2nd Jan 2020.still that has not delivered.so irresponsible..
                                  Dear Team,

                                  my emailid is [protected]@yahoo.com
                                  my contact no.[protected],
                                  please active my account i need to use the amazon pay balance

                                  Thanks & Regards
                                  Srinivas Chindam
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                                    N
                                    Nikunj gala
                                    Jan 8, 2020
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                                    Address: Mumbai India

                                    I i Nikunj virji gala order laptop, have hardware issue, in which service person has check an give report that laptop problem will not solve, please refund to the customer amount, service report 454746, [protected].9026746 and my order number is[protected].6268352 plz refund my amount, i am dissatisfied with product thank you
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                                      R
                                      Ravikant Jangir
                                      Jan 8, 2020
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                                      Address: VINAYAK DISPOSAL PILANI, Jhunjhunu, Rajasthan, 333031

                                      We purchased an external hard disk of seagate 5 tb on 26 th nov 2019 but we found that it was not working on another day of delivery and we put it on the replacement on the same day but no action has been taken yet by your side and we have lost our work due to this problem screenshot of that request is also attached with this mail with its replacement date mentioning in it
                                      Amazon India customer support has been notified about the posted complaint.
                                      Refund amount-Rs 583.15
                                      Respectes sir/maam

                                      I would like to know the refund status with the refund reference no[protected] because when i contacted Amazon customer care they said they have refunded from their side.Kindly do the needful.
                                      Thankyou
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                                        G
                                        Gùddîê Ñürsãt
                                        from Kolkata, West Bengal
                                        Jan 8, 2020
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                                        Resolved

                                        Address: Sales tax colony., 760010

                                        I Due to lack of product, I returned self on 02.01.2020 according to Amazon & seller's instruction, After returning the product i informed them & they refunded me the price of the product only but did not refund the courier charges... Amazon OD[protected]
                                        Jan 12, 2020
                                        Complaint marked as Resolved 
                                        Refunded successfully
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