Amazon India Complaints & Reviews

I have had a automatic withdraw i do not recognize. $13.14 from bank card ending 9885. Last posted 12/10/19. Last few months as well. Please confirm purpose for withdraw from my acct. Immediate response would be appreciated. I will be in touch with my bank to clear up the matter. I have no phone number to call about the issue. Only this site is on statement. Thank you donna renee powell

To,
The chief branch manager
State bank of india
Main branch

Dear sir

A refund of 349 rupees was successfully processed on 5th december 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

Order #[protected]. I ordered this as a birthday gift for my husband on 12/12/2019 and was promised a guaranteed delivery on 13th dec as i am a prime customer. I received an sms in the morning with delivery agent info and when i contacted him, he said he doesn't deliver in my area. I started getting a feeling that the package was not assigned to the proper area. After waiting till late evening, i started calling customer service and was told to wait till end of day. Ythey also mentioned that they are escalating it to the designated team to ensure my packge is delivered. At 8:08 pm i got a message stating that delivery was attempted but couldnot deliver. I am absolutely furious as neither the delivery person visited my place, nor he called me and since it was a gift i was waiting for it the whole day at my place. This is extremely unprofessional behaviour and such people are spreading bad name about amazon. Amazon need to start taking action immediately about this delivery boys as they are crucial for their system.

I purchased a laptop from amazon on 8 sep 2019, on which i got an offer regarding 5% cashback on paymrnt through hdfc debit card.

After that i contact them more then 50 times on call every time they gave me a next date but not cashback credit. Then i also complaint on mail..in return they replied with a confirmation mail that i will get 5% of cashback latest by 12dec 2019, but this amount is not credited yet.

And today on call they refused to credit any cashback,

From last 3 month i got frustrated because of them due to follow ups on calls and mails.

Kindly take a satisfactory action.

I bought the order no.[protected] from the amazon.in on 6th may 2019 for rs.29030 from vivo v15 pro mobile phone and after the problem in the mobile phone i filled a complaint three times on 10th may 15th may 18th may, but the return window closed on 20may, 2019. And my phone did not return. And once again on october 17, requested from amazon but he refused to return, so i pray to the hon'ble consumer court that i should be brought to justice

Dear sir

I want to ask you about my order by amazon no[protected]. I ordered two books and paid amount rs.1510.65. (Attached invoice). First, you didn't send me the order on the due date and finally, i communicate to you and amazon. After that you dispatched the order on 9th dec. You already informed me about that by email (File attached). Today i received the order by indian post (Tracking no. Cd[protected]in), send to me by apollo published distributors, new delhi (Phone: [protected]). I open the box and found only one book (College botany: 1,) (Attached photo.) i didn't find the second book, college botany 2.

May i know why you send me the one book only, where is my second book. And the most important thing is why you are making such type of monetary fraud from the customer.

I also request you to take the order back and send my money as earliest, otherwise, i will go for a legal procedure.

Thank you

I had bought this chimney on 13th of october on emi. But till today ie on 13th of december.. It is not dispatched yet.. My 2 emi is already deducted from account.. N 3rd one will deduct on 15th december.. Now amazon is showing date of 17th january to dispatch. It is so harassing. If i cancel my order i cannot get the interest i pay on emi. The amazon asked me to cancel order but don't take responsibility of interest i pay. How can they harasse me for 2 months as they mentioned 10 days delivery at the time of purchasing.. Now they say that product is not available to seller.. If the product was not available. Then why amazon sold it.. There should be mentioned out of stock. Now i can't just cancel order and can't keep waiting.. Please help me

I had ordered vintage diaper cover and hat pattern prop for baby photoshoot on 6th dec 2019. But i am not able to track my order and also i don't find any options for cancellation. It has been a week that i am not able to find anything regarding my order. Now let me know what should be next step to take from my side because payment is already done by me. So kindly request you to check for my query.

I had ordered 30 days free trial period of amazon prime video but you have charged rs. 999 to my debit card already. It is only a week and i have not watched anything on it. I am just a retired lady. Please refund. Why would you make an offer of 30 day free trail period and then charge it to customer. My order details as given by you are[protected] dated december 8th 2019. I even tried going on your orders as required by you but no option to raise query for refund o[censored]nauthorized payment. The debit card was required only for reference not for charge for one whole year.
I am just a retired woman. You should not cheat people this wayubo

Amazon agent is not picking the package. Two times pick up has been created. One is on 11th dec and the other one is for 13th dec. Both the pick ups were cancelled by the amazon agent without any valid reason. He did not even reach the pick up location. So i just want to know how many pick ups do i required to create so that finally my package will get pick? Also the customer care team does not have any clue why the pick up has been cancelled twice. They do not have sufficient information of agents or any pickup. They could just access the information like when is the pick up date. This information can be viewed by me through my account then why would i need customer care. Please dispose this department. Now customers should start purchasing from the official websites of mobile stores instead of amazon if amazon do not have enough capability to solve these basic issues as they cannot even inquire there agent why he is not picking up the package and what is the problem with him.
Now my funds are blocked for more than 2 weeks and i cannot even purchase a new phone due to shortage of funds. My order no is[protected].
Now i have created a new pick up for tomorrow i. E. 14th december. But still there is no guarantee that this will be successful attempt as from last three days amazon customer care is saying the same words "as we can see sir your pick up has been cancelled by the agent and now i have created a new pick up for tomorrow". But they cannot even provide the valid reason that why the pick up is getting cancelled again and again. Amazon agent is so rude that he is not even talking properly.
For the proof i have attached the screenshot of the technician who visited to check the defective product and screenshot of the messages i received for the pick up created and pick up cancelled.
How much time there customer care and transportation team has wasted that i get so much frustrated now.

Dear sir,

I had ordered (Order #[protected] erh india 2.1 home theater amplifier board 100 watt with bass boost support tda2030 based with inbuilt 5 volt regulator ic 7805.
But i received the short supply of materials as the amplifier board
Only where as the the 5 set of connector were included in the supply as can be seen in image which mentions that 5 x connectors are included for 3 x pin connector for transformer, 1 x 3 pin connector for volume control, 1 x 3 pin connector for speaker, 1 x 2 pin speaker, 1 x 5 pin connector for input.
It may please noted that in absence connector it is not possible to commission the amplifier board. Due to mismatch of male and female pin sets.
You are requested to please arrange immediately for sending the required set of connectors for utilizing the board.
Thanks.
R k sthapak

I have order lot of books through amazon, i never had any problem.
This week i ordered book through amazon. Seller: sastashopping.
Order #[protected].
Amount: rs, 939

Seller provided fake blue dart tracking id.
When i saw the seller review, most of the positive review are provided by
Ridhisingh and mansi (Fake users).

I couldn't cancel this order from amazon india website.
I have requested for cancellation, i need my refund asap.

Hi,

I ordered a loreal hair colour from amazon on 8th december 2019. Till today the product has not been delivered. Amazon did nothing to deliver my order even after several complaints. When i checked with the courier service ecom express on 11th december 2019 they said the product got locked and it'll take 24-48 hours to remove the lock after which the product will be delivered. Today when i checked with them they said that still the lock is there and they are going to escalate to remove the lock but it might take 24-48 hours more. I need the product urgently. What kind of irresponsible behaviour is this from a renowned company like amazon? Kindly arrange to deliver my product asap. My product tracking id is: [protected] & my order no. Is:[protected].

Thanks & regards,
Shibaji chattopadhaya (On behalf of manisha reddy).

I have ordered one item on amazon on 30th september and paid the amount online. I dint recieve the product till now. (2 and half month over). And they have not issued the refund also. There is no option in my order history or amzon account to track the status of that transaction. Kindly provide immediate action for this. Iam attaching the transaction details and id with this.

It is very disappointing that i have to write this letter to you.. I have purchase mi power bank but unfortunately order has cancel without any intimation why i don’t know??

Sellers are crossing us if we contact them, amazon is not taking any responsibility if the seller won't deliver and there is no option to contact amazon customer care people directly it insists the customers to visit amazon account...

I am going through a horrible experience as well. Such a pathetic situation.

Please see the chat (Dinesh) from external quality and call back to me immediately.

I have not received any notice or something else i have mentally disturbed as well please take action regarding this issued another will i will complain about social network

I'm harassing repeatedly from using this service???

I have not received any notice or something else i have mentally disturbed as well please take action regarding this issued another will i will complain about social network

*it's a totally miss managed service that amazon is giving services also
Totally unsatisfied with the service. I should say these organizations are
Charging money on a regular basis for not giving any facility, they are not
Cooperative. The charges for every damn thing and they are cheating the
Employees, organizations because they don"t think about the customer and
They, are only worried about their quarterly profit.*

Where is the proof that my case has been escalated? I am really struggling
Hard to write up decent words in my email. Because i just see that you guys
Continuously don't give any damn to my request. And from the very
Beginning, i am telling you that you guys are pathetic and *highly
Unprofessional amazon service team*. I am trying to find my way to
Complain about you in public forum nothing more else.

*what i am looking for against my complaint???*

1. *i would like to file my extreme dissatisfaction with the amazon
Service. *
2. *what a beautiful solution! *
3. *amazon management can you please tell me???*

I m still suffering to get the resolution on this. On amazon side, they
Are providing me daily a new resolution date and ultimately failed to get
Me any information on this. Now it’s a peak of testing my patience level.

*i am writing this email to you regarding your false commitment with
Amazon all senior due to logistic issued and i want to full compensation,
Nothing more else. *

In the end, just requesting you to please expedite my concern so that i can
Get some sort of respite.

*my complaints against amazon team:*
1. Failed to deliver the product within the committed time while placing
The order.
2. Lack of service even after getting 100% money from the customer.
3. The customer was treated in an arrogant way by amazon executives.

*kindly do needful immediately and as soon as possible and take action
Nothing more else also will be should give best services of valuable
Customer.*

Please escalated this matter to concern department and as soon as possible call back my number.

I want to compensation...

Note: — here am sharing my bitter experience with amazon, to create awareness.
About the fraudulent works done by total amazon team. Please escalated
This matter to senior person as well as audit this call from the internal
And external quality department and waiting for your resolution.

A lot of times people are cheated because of lack of awareness from their side and salespeople take advantage of this. Once a loan is sanctioned and disbursed, there is a little that can be done to reverse the damage.

Thanks for reading. Cheers!!

Regard’s
Sanjoy khatua

[protected]
[protected]

The amazon recruitment team asking uniform charge -1700
Unifrom and id sending in courier the courier charges, i am sent
Department: account no-
[protected]
Account name-
Narendra kumar
Ifsc code-
Sbin0017132
State bank of india
But still i can't receive any confirmation please help me hr phn no in salem -
[protected] please slove my problem. All numbers called from the company are switched off.

I ordered through ww. Amazon.in on 30th nov order #[protected]. The order was suppose to be delivered by 3rd dec but i didn't received the order as it didn't got shipped from the vendor. When i contacted customer support of amazon on 5th december, they informed me that order was lost due to which they are unable to trace and cancel it. They will make request at backend so that status changes to dispatch and then i need to call them for cancellation. The entire process will take not more than 3-5 business working days. It has been 11th december today and when i contacted them, they have a say that there was some miscommunication from other and they cannot cancel this order and i need to wait till 17th december now for the order to be delivered though they are still not sure whether the order will be delivered or not. This seems to be too irritating and frustrating for me since i have to chase these guys so many times and they are now not returning my money and nor delivering the product. All i want is my money back now and strong action should be taken against the company for repeated false commitment. Regards ankit [protected]

I didn't get my product on 5th after payment, on contacting with the customer service they said to wait till 11 since it was the scheduled delivery date...but now on 11 they r again saying to wait till 13th...i want my product or my money back..!! i am very much frustrated with this service of amazon ...i am a student...n my holidays are getting wasted in waiting for the kit...i cannot continue on my course...is this kind of service being provided by amazon..!!

I have a charge for 12.99 every month On my credit card and I don’t know what this charge is for. I purchased 2 items back in November 6, 2018. M85E01HV1 for $43.96.
M82615BL2 for $52.24. I have not purchased anything from Amazon since November of 2018. Can you please tell me what this monthly charge is for?

While placing the order through Amazon my bank account got debited & the transaction in amazon got failed. Finally i have cancelled the order.When i have tried to contact customer care through the contact us facility provided the call is getting automatically disconnected. Please resolve & refund the amount on priority.

*Please find the attachment for your reference....