Amazon India Complaints & Reviews

Been over 1 month since ordered and no reply from the seller on the status, need refund for not delivering

Order#[protected]

Ordered on 25 november 2019

Order summary:
Item (S) subtotal: 125.00
Shipping: 381.00
Total: 506.00
Grand total: 506.00

Ordered book: speak better write better by norman lewis (New)
Sold by: sastashopping

Tracking info provided by sastashopping
Shipped with blue dart
Tracking id: [protected] (Invalid id)

Hello
I ordered an glass aquarium on amazon
Order placed - monday, 23 december, 2019
Order #[protected]

Hear i received a damaged aquarium (Its glass was broken in pcs)
I raised a complain with amazon
After three days a pickup boy came and refused to pick the parcel stating its fully damaged item and they will not pick it
I again raised complain with amazon and questioned them that why this stupid excuse was given when i already informed them about damaged item received and did they mean by fully damaged for a glass aquarium because its a common scene that glass item always bakes in pcs when its get damaged
Any ways they assured me that the next day pickup will be done without any excuse
But now more than 10 days over and i daily wast my 1 hour on chat with them and every time they say tomorrow - tomorrow and tomorrow but tomorrow never comes

Till date my pickup is pending and i have wasted my 4299 rs on this amazon fraud

Hi my name is shaik fathima from tirupati.. I have purchased samsung m30s on 2019 october first in amazon.. My amazon email i'd is [protected]@gmail.com.. The same very day i saw the 3 offers with this mobile
1-10% sbi instant discount
2-1000 rupees bonus offer
3-one year free screen replacement
So before i purchase i saw this three offers and immediately i have contacted amazon to get the proper details.. I also have the all call recordings with me.. When i called and when i asked about cashback offer they said yes 1000 rupees cash back will credit directly to my amazon pay account.. Which cant transfer to the bank.. Then october 5 mobile has been delivered.. When i ask about cash back they said one week then ten days then again two weeks this is what they were telling me.. Then on october 18 i have spoken to amazon executive name varudhini said on jan 5 2020 that 1000 rupees going to credit to my bank account.. Now from past two days iam calling to amazon.. Call is not connecting directly through chat iam requesting them to call back.. Rithesh the previous agent i have spoken today he said iam eligible but to get cash back it would take 5 days.. I dont understand what the hell amazon is doing.. Wantedly they are doing this.. At any cost i want my money.. Please help

My order needed to be delivered to me on 6th january 2020, but it is not.
While ordering amazon asked for any specific time period the order to be delivered, i choosed the timing between 8:00am to 3:00pm as i want the delivery in my office premises,
1. The delivery boy didn't contacted me if there was a delay in delivery.
2. When i contacted him, his way of speaking was so unprofessional and kind of rude that he literally...

I had ordered a speaker (Quims drumstone wireless led bluetooth speaker and fm radio for all android and iphone smartphone sold by:mactraders india drumstone) from amazon india on 5th november 2018. On 12th november 2018 i returned the item. But i have not receive my refund amount still. When contacted amazon i was informed that the amount (Rs 209) has been transferred to the bank. Paid online through cash
Order no[protected]
Refund reference number: hsbcn[protected]

I had ordered chambor eye shadow quad, bronze desire no.102, 8 g on 31 december 2019 order#[protected]. The product was delivered today at 12.15. Pm (Approx). On opening the box i found the product totally damaged. I am attaching the photos of the damaged product. Please replace the product immediately. Both chambor and amazon are renowned brands. This incident is disappointing and forcing me to loose faith in both amazon and chambor.

Manisha sikder

I purchased online from amazon.in one piece of teconica bt-78 mini 2.4ghz wireless bluetooth touchpad keyboard for rs. 439/-. On amazon tihs product was not with the facility of cash on delivery so i have to pay amount in advance which i paid by my debit card in advance on[protected] my order reference was order #[protected] and on friday[protected] company sent me message that your product has been handed over to you but didn't receive any product till now means till[protected]. Company fraudulently looted me.

Azam
[protected]

Hi, Delivered product will gets expired in 66 days.
Amazon delivered me a coffee packet (Amazon.in Order #[protected] on 5 Jan 2020 and expiry date is 13 Mar 2020. Now Customer care executive has mentioned that they cannot return or refund it bcoz it is not coming under 60 days.
I dont understand "is Amazon encourage sellers to deliver this type of products to the customers? " Also, I read that if product's expiry within 90 days Or less than 60 days then Amazon will return/refund it Or if it is less then 60 days, it is will considered as expired product.
After talking to the rude guy from escalation department, he is saying he cannot help in this matter. How pathetic customer care service and they have wasted 40 minutes.

[protected] ye delivery boy ka contect no hai. 06 jan 2020 time 1145hr bande ne call karke dilivery rcv karne k liye bulaya mine usko 10 min wait karne ko bola but us bande ne 1 min b wait nahi kiya wo waha se chla gaya. Hmne gate par jakar fir se call kiya to usne aane se mana kar diya or kaha ki mere pass time nahi hi. Kaha ki componey ka pressure h. Mai bhi army persion hoon jab mai apna work hold karke aa sakta hoon to usko 10 min wait karne kya prlm thi.5 km mtr circle me hone ke baad me aane se mana kar diya,. Jab mine complaint karne ke liye bola tp usne bola ki kar do compliant koi fark nahi parta.. Bande ne apna naam rahul bataya i think ye uska fake name hi.

Pls necessary further action pls.
Info my mail id [protected]@gmaiul.com

I had booked a samsung 6.5 kg top loader washing machine on my below address on 3/01/2020. This product was supposed to be delivered today at my delhi residence (29/3, iiird floor, old rajinder nagar new delhi -110060).

The product did came to my residence today, but without getting it endorsed to me, the delivery team took the product back complaining that the product is damaged.

As put by you in the sms, that the product was refused by me is not correct, rather it was taken back by your delivery team on the pretext that it is damaged.

Now it is requested to confirm me the further course of action.

Not aware what i am charge for didn't make a purchase. Please refund me $14.03 because i am not response for this charge and iappreciate if you clear off my account and give me a refun. I can't pay a bill that i didn't charge because my income is very limited. I appreciate if you would take care of this issue right away. Because i don' thave extra money

Name - mohit kumar
Registered email id is - [protected]@gmail.com
Order id is[protected]
I ordered (Berries and nuts walnut kernel 1 kg| akhrot giri, akrot magaz | grade - 8 pieces, broken) on[protected]. I get this product on[protected]. I got wrong/missing order. I chat with amazon customer care on same day[protected] executive on amazon chat support they said for this we have special team for this they handle this. Then they arrange a phone call for me, special team create a complaint against this order and they said wait for[protected], then call us on[protected], i call amazon customer care executive they said we try to call you but you don't pick our call but the truth is i don't get any single call from amazon. Then she tell me (Amazon customer care executive) wait we will call you, on now[protected] i call to amazon customer care executive to ask for my refund status then they said we don't do anything for this order we can't do anything for this, how can amazon denied this service i buy all this from amazon so this is the responsibility of amazon.
Refund my money asap, i'm very disappointed from amazon, this responsibilities is yours amazon can't denied this. Amazon responsibile for this i buy from amazon.

Fraudulent purchase of rs.50000/- was done using my sbi debit card ending with 2813 on 31.12.2019. I complained about this at amazon customer care, however they have processed the order inspite of me lodging a complaint with them of the order to be a fraudulent and transaction done by my debit card although i have not done any such transactions whatsoever. I registered my complaint on 01.01.2020 but still the invalid order was processed. I also received incorrect emails from amazon customer care which shows amazon is not at all serious about the fraud that occurred. Kindly look into the issue as this was my salary amount and the only savings for bread and butter of my family.

I bought a new xiaomi redmi note 8 phone from amazon. The phone dissipates a lot of heat even in normal use. While charging, it's very uncomfortable to hold as well. I requested for a replacement the next day itself. As per their request, i installed an app for system analysis. Now they are not giving me at least a replacement stating temperature upto 48 c is acceptable. I am going to lodge a complaint with the consumer court.

The delivery boy of amazon who delivered the goods just now was street smart. He was very rude and arrogant.in spite of cash option he insisted on payment by debit card.
A street boy having no manners third class even interfered when we both husband and wife were talking.
He was asking to pay more than the price msg to me by amazon.
Amazon wake up. Are u going to do biz by troubling customers in this way.
Do these guys have no fear of. Law?
Plz dont send such terrible persons. For delivery.

Order id: [protected]

I have ordered the products from amazon. The quality of thr product was so poor and horible, when i askes them to take the parcel back they said the courier cant be taken back as they dont have the facilty for pickup...
These people are creating lots of troble
Please take nesessary action against them...

Order no:[protected]

Amount : rs.1, 749.00

Transaction id : 5e4bfo4t3v2dnnob

Refund reference number for the transaction :[protected]

I ordered protoner dynamic wall mounting chin up bar combo from amazon on 23rd november, 2019.
Due to some problems regarding usability and quality i decided to return back to amazon.
I returned back the product on 5th december, 2019 to the pick-up boy in the morning with all the items inside.

The refund was supposed to be generated within 10-14 days but it took a lot longer so i had a chat with the customer care through amazon app and she told me that the product has been received and my refund will be processed into my account in a few days.

The refund didn’t come through so i decided to call the customer service and ask for information regarding the refund and they told me that the refund has been processed and gave me a reference no. As given above.
And when i called my bank services then they told me they need the transaction id, so i called amazon services again and asked for the transaction id.

But when i asked my bank regarding the refund/transfer they told me that the transaction hasn’t come through the bank regarding the transaction id.

So, the refund hasn’t been processed properly and hasn’t reflect into my account nor the bank. I’m stuck in the middle.

I’ve lodged a complaint on both amazon india and sbi but the refund for my order has not been processed properly into my account. Please resolve this asap.

Yesterday, (04/01/2020), i was trying to do jio recharges via amazon pay services.
The amount deducted from my account, but, still, i didn't receive any money from the amazon side.
But, i can't file a refund compliant because they showed it's already refunded. But, still, i won't receive cashback from my account please resolve this asap.
The order id is:[protected],
One more id :[protected]

Out of 5 amounts, 4 amounts have already been credited to my a/c except above amount. All 5 amounts have been debited through debit card. Rest 4 amounts are rs.141.34, rs.194.37, rs.683.71 and rs.256.29. Amazon also confirmed me about refund order of rs.164.05. Please credit the amount immediately otherwise i have no alternative but to complain against you at consumer forum.

Your amazon.in order #[protected]
Noise product 4499rs delivered wrong product and not refund and not return product amzon 12 times cancil pickup not resolved issue. And self couir product team not received company and not refund my product
Amzon wrong product delivered service. Amzon bad quality service customer care not resolved issue