Amazon India Complaints & Reviews

I had ordered vintage diaper cover and hat pattern prop for baby photoshoot on 6th dec 2019. But i am not able to track my order and also i don't find any options for cancellation. It has been a week that i am not able to find anything regarding my order. Now let me know what should be next step to take from my side because payment is already done by me. So kindly request you to check for my query.

I had ordered 30 days free trial period of amazon prime video but you have charged rs. 999 to my debit card already. It is only a week and i have not watched anything on it. I am just a retired lady. Please refund. Why would you make an offer of 30 day free trail period and then charge it to customer. My order details as given by you are[protected] dated december 8th 2019. I even tried going on your orders as required by you but no option to raise query for refund o[censored]nauthorized payment. The debit card was required only for reference not for charge for one whole year.
I am just a retired woman. You should not cheat people this wayubo

Amazon agent is not picking the package. Two times pick up has been created. One is on 11th dec and the other one is for 13th dec. Both the pick ups were cancelled by the amazon agent without any valid reason. He did not even reach the pick up location. So i just want to know how many pick ups do i required to create so that finally my package will get pick? Also the customer care team does not have any clue why the pick up has been cancelled twice. They do not have sufficient information of agents or any pickup. They could just access the information like when is the pick up date. This information can be viewed by me through my account then why would i need customer care. Please dispose this department. Now customers should start purchasing from the official websites of mobile stores instead of amazon if amazon do not have enough capability to solve these basic issues as they cannot even inquire there agent why he is not picking up the package and what is the problem with him.
Now my funds are blocked for more than 2 weeks and i cannot even purchase a new phone due to shortage of funds. My order no is[protected].
Now i have created a new pick up for tomorrow i. E. 14th december. But still there is no guarantee that this will be successful attempt as from last three days amazon customer care is saying the same words "as we can see sir your pick up has been cancelled by the agent and now i have created a new pick up for tomorrow". But they cannot even provide the valid reason that why the pick up is getting cancelled again and again. Amazon agent is so rude that he is not even talking properly.
For the proof i have attached the screenshot of the technician who visited to check the defective product and screenshot of the messages i received for the pick up created and pick up cancelled.
How much time there customer care and transportation team has wasted that i get so much frustrated now.

Dear sir,

I had ordered (Order #[protected] erh india 2.1 home theater amplifier board 100 watt with bass boost support tda2030 based with inbuilt 5 volt regulator ic 7805.
But i received the short supply of materials as the amplifier board
Only where as the the 5 set of connector were included in the supply as can be seen in image which mentions that 5 x connectors are included for 3 x pin connector for transformer, 1 x 3 pin connector for volume control, 1 x 3 pin connector for speaker, 1 x 2 pin speaker, 1 x 5 pin connector for input.
It may please noted that in absence connector it is not possible to commission the amplifier board. Due to mismatch of male and female pin sets.
You are requested to please arrange immediately for sending the required set of connectors for utilizing the board.
Thanks.
R k sthapak

I have order lot of books through amazon, i never had any problem.
This week i ordered book through amazon. Seller: sastashopping.
Order #[protected].
Amount: rs, 939

Seller provided fake blue dart tracking id.
When i saw the seller review, most of the positive review are provided by
Ridhisingh and mansi (Fake users).

I couldn't cancel this order from amazon india website.
I have requested for cancellation, i need my refund asap.

Hi,

I ordered a loreal hair colour from amazon on 8th december 2019. Till today the product has not been delivered. Amazon did nothing to deliver my order even after several complaints. When i checked with the courier service ecom express on 11th december 2019 they said the product got locked and it'll take 24-48 hours to remove the lock after which the product will be delivered. Today when i checked with them they said that still the lock is there and they are going to escalate to remove the lock but it might take 24-48 hours more. I need the product urgently. What kind of irresponsible behaviour is this from a renowned company like amazon? Kindly arrange to deliver my product asap. My product tracking id is: [protected] & my order no. Is:[protected].

Thanks & regards,
Shibaji chattopadhaya (On behalf of manisha reddy).

I have ordered one item on amazon on 30th september and paid the amount online. I dint recieve the product till now. (2 and half month over). And they have not issued the refund also. There is no option in my order history or amzon account to track the status of that transaction. Kindly provide immediate action for this. Iam attaching the transaction details and id with this.

It is very disappointing that i have to write this letter to you.. I have purchase mi power bank but unfortunately order has cancel without any intimation why i don’t know??

Sellers are crossing us if we contact them, amazon is not taking any responsibility if the seller won't deliver and there is no option to contact amazon customer care people directly it insists the customers to visit amazon account...

I am going through a horrible experience as well. Such a pathetic situation.

Please see the chat (Dinesh) from external quality and call back to me immediately.

I have not received any notice or something else i have mentally disturbed as well please take action regarding this issued another will i will complain about social network

I'm harassing repeatedly from using this service???

I have not received any notice or something else i have mentally disturbed as well please take action regarding this issued another will i will complain about social network

*it's a totally miss managed service that amazon is giving services also
Totally unsatisfied with the service. I should say these organizations are
Charging money on a regular basis for not giving any facility, they are not
Cooperative. The charges for every damn thing and they are cheating the
Employees, organizations because they don"t think about the customer and
They, are only worried about their quarterly profit.*

Where is the proof that my case has been escalated? I am really struggling
Hard to write up decent words in my email. Because i just see that you guys
Continuously don't give any damn to my request. And from the very
Beginning, i am telling you that you guys are pathetic and *highly
Unprofessional amazon service team*. I am trying to find my way to
Complain about you in public forum nothing more else.

*what i am looking for against my complaint???*

1. *i would like to file my extreme dissatisfaction with the amazon
Service. *
2. *what a beautiful solution! *
3. *amazon management can you please tell me???*

I m still suffering to get the resolution on this. On amazon side, they
Are providing me daily a new resolution date and ultimately failed to get
Me any information on this. Now it’s a peak of testing my patience level.

*i am writing this email to you regarding your false commitment with
Amazon all senior due to logistic issued and i want to full compensation,
Nothing more else. *

In the end, just requesting you to please expedite my concern so that i can
Get some sort of respite.

*my complaints against amazon team:*
1. Failed to deliver the product within the committed time while placing
The order.
2. Lack of service even after getting 100% money from the customer.
3. The customer was treated in an arrogant way by amazon executives.

*kindly do needful immediately and as soon as possible and take action
Nothing more else also will be should give best services of valuable
Customer.*

Please escalated this matter to concern department and as soon as possible call back my number.

I want to compensation...

Note: — here am sharing my bitter experience with amazon, to create awareness.
About the fraudulent works done by total amazon team. Please escalated
This matter to senior person as well as audit this call from the internal
And external quality department and waiting for your resolution.

A lot of times people are cheated because of lack of awareness from their side and salespeople take advantage of this. Once a loan is sanctioned and disbursed, there is a little that can be done to reverse the damage.

Thanks for reading. Cheers!!

Regard’s
Sanjoy khatua

[protected]
[protected]

The amazon recruitment team asking uniform charge -1700
Unifrom and id sending in courier the courier charges, i am sent
Department: account no-
[protected]
Account name-
Narendra kumar
Ifsc code-
Sbin0017132
State bank of india
But still i can't receive any confirmation please help me hr phn no in salem -
[protected] please slove my problem. All numbers called from the company are switched off.

I ordered through ww. Amazon.in on 30th nov order #[protected]. The order was suppose to be delivered by 3rd dec but i didn't received the order as it didn't got shipped from the vendor. When i contacted customer support of amazon on 5th december, they informed me that order was lost due to which they are unable to trace and cancel it. They will make request at backend so that status changes to dispatch and then i need to call them for cancellation. The entire process will take not more than 3-5 business working days. It has been 11th december today and when i contacted them, they have a say that there was some miscommunication from other and they cannot cancel this order and i need to wait till 17th december now for the order to be delivered though they are still not sure whether the order will be delivered or not. This seems to be too irritating and frustrating for me since i have to chase these guys so many times and they are now not returning my money and nor delivering the product. All i want is my money back now and strong action should be taken against the company for repeated false commitment. Regards ankit [protected]

I didn't get my product on 5th after payment, on contacting with the customer service they said to wait till 11 since it was the scheduled delivery date...but now on 11 they r again saying to wait till 13th...i want my product or my money back..!! i am very much frustrated with this service of amazon ...i am a student...n my holidays are getting wasted in waiting for the kit...i cannot continue on my course...is this kind of service being provided by amazon..!!

I have a charge for 12.99 every month On my credit card and I don’t know what this charge is for. I purchased 2 items back in November 6, 2018. M85E01HV1 for $43.96.
M82615BL2 for $52.24. I have not purchased anything from Amazon since November of 2018. Can you please tell me what this monthly charge is for?

While placing the order through Amazon my bank account got debited & the transaction in amazon got failed. Finally i have cancelled the order.When i have tried to contact customer care through the contact us facility provided the call is getting automatically disconnected. Please resolve & refund the amount on priority.

*Please find the attachment for your reference....

I was promised delivery of the shoe rack yesterday i.e. 9th December but some vague messages pop up in the tracking. Like attempted delivery but on my request changed. I speak to the customer care people they promise delivery with 14 hours. At 11 I receive a message that the item is out for delivery and I speak to customer care executive twice one around 11.15 and again around 7 both promise delivery today as it is out for delivery. But again I receive a message that it was attempted for delivery and my request rescheduled. No idea what is happening. And again I spoke to the executive who says sorry and she will escalate the issue.

I have order a glass drinking water. I got it in a defective way when i approached amazon customer care for refund they are denied to pay me the refund and closed my account after repeated request they denied to pay me my refund

Amazon mobile number:-[protected]
Amazon mail id:[protected]@gmail.com
Order i'd:[protected]

I request amazon to refund my money in my bank account that is linked with amazon account

Hi

I bought a gift coupon from amazon for the value of rs.1500 (500 rs of max and 1000 rs of big bazaar.) when try to check the redeem processing, i got the link of the support site of both these merchandise. When i checked with them they told that the pin is reset and i have to contact amazon. I contacted amazon and gave the details. They told will revert back in 24 hours. But no reply i generated a new pin by resending the voucher from my app. Now when i try to redeem max fashion points to amazon and when i contact amazon they point on max fashion. There is no reply from big bazaar. I am daily contacting amazon but daily they send a link to submit all the details but no resolution from amazon, max fashion and big bazaar. Now my 1500 is in soup. I have already spent around rs 300 in visiting both these shops. Amazon had did the same fraud when the purchased a gift coupon for rs 5000 last december. I contacted the customer care. The total call duration was 42 mins, i was kept on hold for 16 mins and then my call was disconnected. Attaching screenshot

I have done a transaction on amazon and as the transaction was cancelled so the refund has to be came but it has been almost 6 months and the refund has not been came. Amazon is saying it has refunded to the bank and the bank is saying that it has refunded back to amazon.
The order number is[protected]
The reference number given by amazon for the refund is[protected] which hdfc bank is saying that he has refunded the ammount back to the amazon

HP Laptop X360 serial number 8CG824BG7B purchased on 22nd Jan 2019 from amazon India and was supposed come with 1 year warranty. HP support declined the warranty sating that laptop was used before it was sold to me. Its warranty expired in mid September. I have the letter from HP denying warranty, invoice of the amazon India. Still i am struggling for a resolution from Amazon since September till date. Support is taking me on ride since day one. I have trail mail with Amazon and submitted all what they requested for still

They gave me option of 4 gifts among which i had to select one and after selecting they asked me to purchase product of around 4000rs and add to the cart and and after adding they asked me to pay the amount from google pay without proceed to buy option on app they asked me to pay on an account no of noida branch of ifsc code ptym0123456 and i paid them believing on it and then they sent me an invoice of the amount paid and asked me to show 15000 on my account for gst purpose where as it's my wish to show or not show the amount i denied showing the amount the account department person said you need to show or else your gift will be pending and amount won't be refunded i said i don't have so much to show he said you need to or else i can't do anything then i yelled at the person for wasti g my time they kept my call on for around an hour and then when i said i don't have so much time to waste the account person hanged up the call and is not refunding the money back first call i got from a girl named sanju singh from that company i want my money back at any cost they are playing around with people like me and taking away all the money from our accounts please help me as soon as possible

I ordered a mobile phone from amazon worth rs.13999 with my sbi debit card which i cancelled halfway and my refund is claimed to be successfully initiated by amazon's customer service. They gave me a six digit reference number and asked me to contact my home branch but the sbi home branch is unable to solve the problem with the reference number amazon gave me... Kindly help me with this its fine even if amazon could add this amount to my amazon pay account. Its already been more than 20 days!