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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 356

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N
Narendrasinh Sarvaiya
from Chotila, Gujarat
Dec 9, 2019
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Address: V1 PRiya blue indutries, Bhavnagar, Gujarat, 364081

Dear amazon,

As mentioned in the above subject, i purchased i phone 11 pro back cover cost = 899 and redmi note 8 cost 9999. As my delivery is getting extended day by day and i got call from the delivery guy (Delivhery) mr. Dhirmendra is ordering me to come on his location to take the delivery but i mentioned my address correctly then why the delivery is not happening to my place. My friend ordered products on the same location he is getting the product on his exact location.
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    C
    Chaitanya Bujji
    from Mumbai, Maharashtra
    Dec 9, 2019
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    Address: Sri vishnu engineering college, vishnupur, bhimavaram., West Godavari, Andhra Pradesh, 534202

    I am d. Chaitanya kumar. I have ordered the red tape shoes of rs.865/-. I have received the product on 11/10/19 and payment through google pay. As i didn't like the product i returned it to amazon delivery boy on 11/10/19 and the refund initiated on 12/10/19. When i contacted the amazon customer care, then they said us requested to file the charge dispute with indian bank customer care. So, i complain in these charge dispute form. Sir please refund the money (Rs. 865 /-) to my bank account as soon as possible.
    +1 photos
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      K
      from Mumbai, Maharashtra
      Dec 8, 2019
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      Order id: order #[protected]

      Did a rs.109 mobile recharge for my jio number on 6th december 2019 (12:34 pm) from www.amazon.in. recharge is not successful but amazon deducted rs.109 from my sbi bank account. Did too many calls, no response from customer care. Kindly find the below transaction details.

      Sbi bank transaction details (Ref/cheque no.)
      : 2vgskciuaixkr1ndvfigahpjvda6

      Amazon transaction details : order #[protected]
      Amazon accoount number : [protected]

      Sbi bank said it is not their fault, its a fault from amazon india.

      Dear amazon india team please shutdown your services in india if your unable to provide proper services, your not even responding to our complaints. I never expected these kind of services from amazon india.

      Warm regards,
      Kk
      Amazon India customer support has been notified about the posted complaint.
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        V
        venkatknd007
        from Indore, Madhya Pradesh
        Dec 8, 2019
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        Amazon is charging a lot of money to deliver any product to the given address,
        but not delivering the product and not answering to the clients.
        Sellers are crossing us if we contact them, Amazon is not taking any responsibility if the seller won't deliver and there is no option to contact Amazon customer care people directly it insists the customers to visit Amazon account.

        The first question is why Amazon is selling some one's product, why the customer is supposed to contact the seller when order is not delivered. Amazon charged a huge amount to delivery the order then why Amazon is not taking any responsibility?
        Amazon is not even responding to customer queries, Amazon is cheating the customers
        +1 photos
        Amazon India customer support has been notified about the posted complaint.
        Dec 09, 2019
        Updated by venkatknd007
        Amazon staff is very careless, they don't care for customer money. I have been contacting Amazon for the past 1 week but still, they didn't respond to me and even they didn't contact me. Amazon is eating customers' money without service.
        Dec 12, 2019
        Updated by venkatknd007
        It's very rude to change the order status before delivering the product, Amazon changed the status of the order to Delivered to the customer directly. No one met me yet from Amazon, no one came to the mentioned home address yet. Amazon is just cheating the customers.
        Water leaking from the bottom of the watching michin, so im all ready complaint to the Amazon Basi 3 times, the contract number is[protected], and the register mobile number in Amazon is-[protected] that complaint number is-[protected]

        fake service - Comment #3602832 - Image #0
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          Y
          Yvfj4678
          from Mumbai, Maharashtra
          Dec 8, 2019
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          I have ordered two products on 24th oct from amazon with the amount of rs. 2164 and rs.2663. The product was cancelled and did not get the refund amount till the date. I have already contacted so many times but didn't get any response from amazon side. However the bank have already sent money on amazon account.
          I wanted to say that how can amazon customer care people also lie. No single proper response they provide. I am sharing all my details in screenshots.
          +3 photos
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            M
            Mounesh1999
            from Hubli, Karnataka
            Dec 8, 2019
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            Resolved

            Address: Bagalkot, Karnataka, 587101

            I ordered Motorola one power bank as it is not working so I returned not by own
            I returned to Amazon agent he picked the item & told amount would be refunded to your Amazon pay balance, amount is not refunded yet
            I sent phone number in photo who picked that item
            +1 photos
            Dec 8, 2019
            Complaint marked as Resolved 
            *Ask the bagalkot Amazon agent Phone number 7022860021 Who delivered acutas tempered glass on 3rd December * Please refund my amount ₹599
            Dec 08, 2019
            Updated by Mounesh1999
            Please refund as soon as possible
            This is to confirm that refund for amount 163.00 has been successfully processed on[protected] and the amount should reflect in your account by now. Refund Reference #[protected]. Plz check and inform me this amount was settle or not..

            amazon agent fraud - Comment #3602878 - Image #0
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              S
              Shobhana Parashar
              from Delhi, Delhi
              Dec 8, 2019
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              Address: Mandi road ward no 3 buxwaha mp 471318, 471318

              I have order 2 product from amazon
              Product type - i) cadbury assorted dairy milk silk (6 pieces) & ii) cadbury dairy milk chocolate bar pack of 12. And my
              Order no-i[protected] & ii[protected], date of order - i) 27th nov 2019 & ii) 26th nov 2019 date of delivery - i) 5th dec 2019 & ii) 5th dec 2019 amount paid - i) rs.489 & ii) rs.449 (Including shipping charges) online payment i have recived in my first product 5 chocholate and all chocholate was damage and packging was very poor and in second product inside 8 chocholate only when i compland in amazon they declined for return or refund but as per amazon policy if you recived defective/damage/or iteam don't existing on specificion they provide replacement or refund but when i call in customercare they refuse me and said i dont do anything becouse its non returnable product i don't help you please help for my refund please.
              +6 photos
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                K
                from Mumbai, Maharashtra
                Dec 7, 2019
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                Order id: order #[protected]

                Did a rs.109 mobile recharge for my jio number on 6th december 2019 (12:34 pm) from www.amazon.in. recharge is not successful but amazon deducted rs.109 from my sbi bank account. Did too many calls, no response from customer care. Kindly find the below transaction details.

                Sbi bank transaction details (Ref/cheque no.)
                : 2vgskciuaixkr1ndvfigahpjvda6

                Amazon transaction details : order #[protected]
                Amazon accoount number : [protected]

                Sbi bank said it is not their fault, its a fault from amazon india.

                Dear amazon india team please shutdown your services in india if your unable to provide proper services, your not even responding to our complaints. I never expected these kind of services from amazon india.

                Warm regards,
                Kk
                Amazon India customer support has been notified about the posted complaint.
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                  B
                  Bedi prasad Gupta
                  from Mumbai, Maharashtra
                  Dec 7, 2019
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                  My product refund of ₹ 1049 is not reflected on my bank of baroda account... As the amazon india's customer care person said to me that they have already transferred the amount in my account through upi id on 6/nov/2019... But the amount was not received as well as not reflect yet.

                  Product reference no.[protected]

                  Please resolve it as soon as possible.
                  Amazon India customer support has been notified about the posted complaint.
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                    R
                    Rajashvg
                    from Nadapuram, Kerala
                    Dec 7, 2019
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                    Address: India

                    Dear sir,
                    I purchased a product from amazon on 10th of october 2018 using my canara bank debit card (Rs 1529) and same was not received i asked them for refund. As per their confirmation refund was initiated 21st of october 2018 maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number - 74332748295829477337533
                    I had contacted your customer service number there is no proper response. Please check and confirm the status.
                    +1 photos
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                      R
                      ruuh
                      from Betul, Madhya Pradesh
                      Dec 7, 2019
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                      Address: Rs dhakad house near to krishi prabhat yantra sehore, Sehore, Madhya Pradesh, 466001

                      My name is vivek vishwakarma and i had ordered a product of rs. 1021 extacy by red chief men’s rust leather sneakrs-7 uk/india (41eu) in amazon on 15/10/2019 & i returned this order due to personal reason. And on 26/11/2019 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number 481822 and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is [protected].
                      Amazon India customer support has been notified about the posted complaint.
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                        A
                        asifahmed17
                        from Bengaluru, Karnataka
                        Dec 7, 2019
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                        Address: 560077

                        I ordered few items from my amazon account with amazon pay balance which
                        Was previously 4730/- and now it has become 3974/-
                        But my order was cancelled each time i order. Regarding same i contacted
                        Customer care and they assured me that after verification from accounts
                        Team my account will we unblock and i can operate my account as before.
                        Now i have received a mail from "[protected]@amazon.in" mentioning
                        That my access to amazon account has been locked because my payment
                        Information was not confirmed. I was asked to fax my bank statement with
                        My billing address to the particular fax number wich i found in google but
                        Not in the application.[protected]
                        I was asked to send bank statement with billing address, registered mail
                        Id, registered mobile no. I sent all these details to mentioned fax no
                        [protected]
                        But again after ordering new items, same thing that my account is on hold
                        Due to address verification has received. On reply of my mail. Amazon
                        Asked sent me mail "our attempts to verify the billing address and card
                        Details for your order have been unsuccessful. Please arrange for the
                        Issuing bank of this card to send this information to our secure fax line:
                        - the billing name and address associated with the card
                        - the last 2 digits of the payment card"
                        These details with card statement was already sent to their fax.
                        So now i am left with no means to use my own rs. 3974/- in amazon
                        Account,
                        Since my account is locked and no way to contact the amazon team which
                        Blocked my account.
                        This seems unlogical that how i can ask my bank issuing authority to
                        Contact amazon uk and send them fax as required by amazon.
                        Kindly unblock my account or refund my amazon pay balance to respective
                        Bank account.
                        Amazon India customer support has been notified about the posted complaint.
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                          K
                          from Mumbai, Maharashtra
                          Dec 6, 2019
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                          Order #[protected]

                          Did a rs.109 mobile recharge for my jio number on 6th december 2019 (12:34 pm) from www.amazon.in. recharge is not successful but amazon deducted rs.109 from my sbi bank account. Did too many calls, no response from customer care. Kindly find the below transaction details.

                          Sbi bank transaction details (Ref/cheque no.)
                          : 2vgskciuaixkr1ndvfigahpjvda6

                          Amazon transaction details : order #[protected]
                          Amazon accoount number : [protected]

                          Sbi bank said it is not their fault, its a fault from amazon india.

                          Dear amazon india team please shutdown your services in india if your unable to provide proper services, your not even responding to our complaints. I never expected these kind of services from amazon india.

                          Warm regards,
                          Kk
                          Amazon India customer support has been notified about the posted complaint.
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                            K
                            from Mumbai, Maharashtra
                            Dec 6, 2019
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                            Did a rs.109 mobile recharge for my jio number on 6th december 2019 (12:34 pm) from www.amazon.in. recharge is not successful but amazon deducted rs.109 from my sbi bank account. Did too many calls, no response from customer care. Kindly find the below transaction details.

                            Sbi bank transaction details (Ref/cheque no.)
                            : 2vgskciuaixkr1ndvfigahpjvda6

                            Amazon transaction details : order #[protected]
                            Amazon accoount number : [protected]

                            Sbi bank said it is not their fault, its a fault from amazon india.

                            Dear amazon india team please shutdown your services in india if your unable to provide proper services, your not even responding to our complaints. I never expected these kind of services from amazon india.

                            Warm regards,
                            Kk
                            Amazon India customer support has been notified about the posted complaint.
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                              K
                              from Mumbai, Maharashtra
                              Dec 6, 2019
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                              Address: Visakhapatnam, Andhra Pradesh, 530002

                              Did a rs.109 mobile recharge for my jio number on 6th december 2019 (12:34 pm) from www.amazon.in. recharge is not successful but amazon deducted rs.109 from my sbi bank account. Did too many calls, no response from customer care. Kindly find the below transaction details. And attached screen shot.

                              Sbi bank transaction details (Ref/cheque no.)
                              : 2vgskciuaixkr1ndvfigahpjvda6

                              Amazon transaction details : order #[protected]
                              Amazon accoount number : [protected]

                              Dear amazon india team please shutdown your services in india if your unable to provide proper services, your not even responding to our complaints. I never expected these kind of services from amazon india.

                              Warm regards,
                              Kk
                              +1 photos
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                                K
                                Kannanan
                                from Chengannur, Kerala
                                Dec 6, 2019
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                                Website: Amazon

                                Sir we have cancelled two orders from amazon 25.11.2019, refunded on 26.11.2019, but we didn't receive the refund amount. The order no is[protected]. Refund refference num:2que576t0000k2nxgeq7.
                                Refund amount:rs.419
                                Second order no:[protected]
                                Refund refference number:36r79rez0000k33ttq96
                                Refund amount:rs.288.
                                Kindly please credit the refund amount.
                                Savings account :[protected].
                                Pillayarpatti branch, thirupathur taluk, sivagangai dist-630207
                                Amazon India customer support has been notified about the posted complaint.
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                                  N
                                  Naresh K Khoiwal
                                  from Bhilwara, Rajasthan
                                  Dec 6, 2019
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                                  Address: Dadabari bhilwara, Bhilwara, Rajasthan, 311001
                                  Website: Www.amazon.in

                                  Amazon pay company totally fraud type he. 29 no. 2019 ko maine recharge karwaya 1699 rs ka airtel me us time pe sab kuch successfully ka messge aaya mere ko or 3.5 dec ko 2019 ko airtel ke sare plans change ho gye or muje mere recharge ka clqim kiya to muje cash back ka refund kaat ke de rahe he.. Agar usi samay failed aa jata to me anothrt 1699 ka rc kr deta. Par 1 month hone ke baad amazon pay dwara muje paisa nahi lotaya gaya. Isliye totally fraud company he.. Be aware
                                  +1 photos
                                  Amazon India customer support has been notified about the posted complaint.
                                  16/11/2019 of the incident
                                  [protected]-5018723 order number
                                  item is return
                                  item return restion is not provied time delivary

                                  1699 ka recharge amazon pay se kiya success hone ke baad bi recharge airtel me nahi mila - Comment #3601763 - Image #0
                                  kushrana123's reply, Dec 6, 2019
                                  plz give me my refound payment fast.
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                                    R
                                    Rajugayakvad
                                    from Delhi, Delhi
                                    Dec 6, 2019
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                                    Address: Raju Gayakvad Unnat Machhi mount Bliss plot no 219 to 226 half acre north devghar ambry valley Sahara city lonavala Pune Maharashtra aamby valley Maharashtra 410401, Pune, Maharashtra, 410401

                                    Mera mobile kab se cancel kiya hai mujhe abhi tak refund nahin mila kab se main amazon company mein contact karne ke liye koshish kiya lekin abhi tak mera nahin bheja mobile ke sath 10 din hua hai please kijiye [protected] yah mera contact number
                                    +1 photos
                                    Dec 06, 2019
                                    Updated by Rajugayakvad
                                    Mujhe a abhi tak refund nahin mila kitni bar mujhmein se baat kar kar ke fir bhi nahin mila mobile cancer karke a 10 din ho Gaya

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                                      खुशवन्त पाल
                                      from Gurgaon, Haryana
                                      Dec 6, 2019
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                                      Address: New Delhi, Delhi, 110075

                                      Hey,

                                      I ordered this item, dated 25.11.2019, order number[protected], and cancelled it at the same time, but it arrived at my home without any intimation and my mom received this parcel. I want to cancel this item and retrun it. I also want my refund of rs. 340/- asap.

                                      Please contact me on this number [protected]
                                      Khushwant pal
                                      Khushwantpal.[protected]@gmail.com
                                      Amazon India customer support has been notified about the posted complaint.
                                      I am do recharge on my moble number [protected] on 6/12/19 of Rs 399 by using Amazon pay through airtal app. Amount deducted from my account but recharge not done. I want my money refund.

                                      i7 tws wireless bluetooth - Comment #3601878 - Image #0
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                                        K
                                        Karanrathore0105
                                        from Mumbai, Maharashtra
                                        Dec 5, 2019
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                                        3 दिसंबर को मैने अमेज़न पे से पैसे ट्रांसफर किये थे लेकिन लेनदेन अभी भी पेंडिंग बता रहा है और रुपये मेरे बैंक खाते से डेबिट हो गए है मेरा आपसे अनुरोध है कि या तो मेरे लेनदेन को सफल किया जाए या मेरी लेनदेन की धनराशि मुझे वापस मेरे बैंक खाते में क्रेडिट करके मुझे अनुग्रहित करे धन्यवाद आपका अपना ग्राहक
                                        भवदीय
                                        करण जीनगर
                                        दिनांक 05/12/2019
                                        स्थान फलोदी
                                        +1 photos
                                        Amazon India customer support has been notified about the posted complaint.
                                        I am do my moble recharge on 3/12/19 of Rs 399 by using Amazon pay through airtal app. Amount deducted from my account but recharge not done. I want my money refund.

                                        transaction related - Comment #3601859 - Image #0
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