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Amazon India Complaints & Reviews

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A
arpya74
Nov 25, 2019
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Address: Anand, Gujarat

I am complaining regarding my order no.[protected] and the tracking no. Is[protected].. The package is on name o[censored]sha pandya to be delivered on 23rd november, 2019 between 9am to 11am by delivery agent no. [protected].. We still did not received the package yet and the delivery agent singed as delivered on my mother usha's name saying that he handed to her.
My brother keep calling and texting now agent agreed that he has the package and delivery guy made a mistake.
+1 photos
Amazon India customer support has been notified about the posted complaint.
Nov 25, 2019
Updated by arpya74
I don't trust anymore amazon as how come a person can sign on my name and say its delivered, if the issue isn't solved i will register and FIR and go through consumer Act..

Nov 25, 2019
Updated by arpya74
This is all proofs

Nov 25, 2019
Updated by arpya74
Money or refund doesn't matters we have crorces customer in worlds does online shopping through amazon if the agencies or companies keep doing this kind of fraud to the customer then i believe Amazon will have to lose the business..How can somebody sign and say delivered and turn off notification like i was supposed to get message or delivery email even he turned off the notification on system.
Like tomorrow bank officers will be like ok customer signed and they will also withdraw money then what.. this is such a biggest scam by Amazon

Dec 07, 2019
Updated by arpya74
No issues solved yet, first amazon sent email ti wait for 3 days to solve the issue and they will send refund and package, also ask me not to bother during this process..
Meanwhile when second day of the fraud due to high calls delivery guy came with package, we straight refused him that we don't trust the package and the product can send back to amazon..
We also took the picture of id proof of the delivery guy to know and be aware of such kind of fraud person.
Now amazon sends me email that package has been delivered back to my home next day nd also refund issued...
Isn't it really funny, and the way amazon don't have clear answer to give me.. everyone is lying here
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    M
    Manisha behera
    from Mumbai, Maharashtra
    Nov 24, 2019
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    Address: 931820291317

    The product which i have returned a week ago... Amazon had not refunded me the morning money yet...

    And the call center is saying that they have refunded but i had not received the refund yet
    This thing already happened to me before... Last time to get the refund i have undergone many hardships... If this thing only continues for this product also... Then it would be difficult for me yo trust on amazon again.. So i request u kindly to consider my complain and please deal with it as soon as possible
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      I
      idiomaty lost
      from Shamsabad, Uttar Pradesh
      Nov 24, 2019
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      I placed an order for a lenovo a5 for rs.7200 on june 3, 2019. I was handed over perhaps a refurbished piece instead of new. As it demanded formatting after just two months o[censored]se then got bricked. I complained to the seller amazcart through amazon. They told to visit near service centre but the service centre is not taking the product back. I want replacedment, no refund and the compensation for the loss of faith.
      Amazon India customer support has been notified about the posted complaint.
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        K
        Karthikeya Bathula
        from Kakinada, Andhra Pradesh
        Nov 24, 2019
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        I ordered a leather jacket which i returned back due to sizing issues. Return was received on 10th nov, 2019 by amazon. I have contacted the customer three times. But they are telling the refund will be initiated but no progress was found till now. I am not getting refund due to inefficiency of customer support. Kindly get my refund back. Order number in amazon is[protected].
        +1 photos
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          R
          Rishabh2602
          from Gurgaon, Haryana
          Nov 24, 2019
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          Address: O-93 Vani Vihar Geeta Enclave, uttam nagar, New Delhi, Delhi, 110059

          My refund Problems.My name is Rishabh on 20 november 2019.I Made An 2 Order one of Rupees 265, and 2 one is 523 My payment Method is debit card.After My payment deduction on my debit card.So i am cancelling my both order but my payment is not back till yet So i want to refund my money.
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            T
            t srinivasarao
            from Samalkot, Andhra Pradesh
            Nov 24, 2019
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            Address: T.Savanth, 71-13-5/3, Lane 3, Balajinagar, Spinning Mill Post, Rajahmundry - 533106, East Godavari District, Andhra Pradesh, India, East Godavari, Andhra Pradesh, 533106

            The delivery boys are just making a phone call and saying that we have attempted to reach the customer and found door lock. so, they are reaching me on the next day or even other day but not on the day of product arrival. so, it seems that they are cheating Amazon.com by claiming the delivery charges for two or more times.
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              P
              Phil Jeralds
              Nov 24, 2019
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              Address: 62959

              I am being charged $12.99 a month for something i do not want and have no recollection asking for it. Please cancel this charge as of nov. 23, 2019. I do not recall asking for this service and do not use this service. No one in this household wants it either. I would appreciate it if this bill could be taken off of my credit card as soon as possible.
              Amazon India customer support has been notified about the posted complaint.
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                M
                Mohd Tariq Raqeeb
                from Noida, Uttar Pradesh
                Nov 23, 2019
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                Address: 19 Chowki Imam bara, Bhopal, Madhya Pradesh, 0755

                Respect sir/mam
                I take amazon voucher loan from zest money october last month. But when i feed voucher code at amazon pay's add money but they did not accept my voucher code & show me that amazon voucher was already radeem. But i never buy or order any thing from amazon til date. So plz take action against amazon for fraud to me & return my new or fresh voucher code of rs 14000.
                Thanks
                Mohd tariq raqeeb
                [protected]
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                  D
                  dinesh@1987
                  Nov 22, 2019
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                  Address: Moradabad, Uttar Pradesh, 244001

                  I have got a fraud product (Water bottle as in below attached pics) in place of above product i have ordered.
                  I have ordered this product on 1/11/2019 and got a mail from amazon fro delivery with following details -

                  Your package will be delivered between 7:00am and 9:00pm by our amazon delivery agent (Phone: [protected]).
                  Otp: 577780

                  Which is actually not delivered on that day, again i got a mail again from amazon that net agent will deliver to you as per mail below-

                  Your package will be delivered between 7:00am and 9:00pm by our amazon delivery agent (Phone: [protected]).
                  Otp: 440605

                  This time it is delivered but when my parents opened the box they found a water bottle (As per pics) in place of this product. I have called both the agents in their no. S they have not responded well and tell me to complain to cutomer care. I have filed the complained on the same day but got the reply on 14/11/2019 (Which was my last day of product returning if i want to attampt) that we have done the investigation and we have delivered you the correct product, and we can't help you anymore.
                  Then i have tried to escalate this complain by the help of my brother who was working in amazon bangalore. But yeaterday i got the same reply that we have escalated your complain but we have found that we have sent you the geniune product.

                  Now please help me all door are getiing my money back or getting correct product are closed.

                  Order details
                  Ordered on 1 november 2019 order#[protected]

                  Order summary
                  Item (S) subtotal: 4, 445.00
                  Shipping: 40.00
                  Total: 4, 485.00
                  Promotion applied:- 40.00
                  Grand total: 4, 445.00
                  +2 photos
                  Amazon India customer support has been notified about the posted complaint.
                  Nov 28, 2019
                  Updated by dinesh@1987
                  I have not got any update till now ..
                  Dec 09, 2019
                  Updated by dinesh@1987
                  I am still waiting for the update .Please help me to get the refund or the material, i have ordered .
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                    P
                    pravan tyagi
                    from Gurgaon, Haryana
                    Nov 22, 2019
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                    I ordered samsung galaxy m30s on 25th oct'19. The package delivered by amazon executive on 27th oct'19. When i opened the packet, i was shocked to see that instead of mobile they shipped the vim bar. This was totally unexpected from such a reputed ecommerce company like amazon.

                    I immediately raised the complaint with amazon customer care and provided all the details and photo proof. They promised that they will investigate the case and provide resolution as soon as possible. After continuous following up for few weeks, they told that 'packet was intact' and they can't do anything.

                    There couldn't be a better joke purchasing mere dish washing for 14k inr.

                    Details
                    Order no[protected]
                    Amazon India customer support has been notified about the posted complaint.
                    I got job link from Amazon as delivery boy and I paid them 9, 400rs and I posted them my aadhar zerox and my information like bike no. Etc., At that time they used to respond for my jobs but now they are not responding to my calls and texts also they have not refunded my money

                    wrong product delivered - order no 408-4874784-4439534 - Comment #3591557 - Image #0
                    wrong product delivered - order no 408-4874784-4439534 - Comment #3591557 - Image #1
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                      R
                      Ramesh Somanapalli
                      from Delhi, Delhi
                      Nov 22, 2019
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                      Address: bhadrachalam, 507135
                      Website: amazon.com

                      Dear sir / madam,

                      I am ordered orient electrical apex fx 1200mm ceiling fan -01 no and i am also payed amount on order time, but till date i am not received ceiling fan & refund amount.

                      Order date:-25-oct-2019
                      Order no[protected]
                      Order amount -1199.00 rs/-.

                      Shipping address:-
                      N. Ramakrishna
                      S/o ramarao
                      Indiranagar colony, vr puram,
                      Vr puram - mandalam,
                      Bhadrachalam, khammam-507135
                      [protected]
                      Amazon India customer support has been notified about the posted complaint.
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                        D
                        Didar Khan
                        from Mumbai, Maharashtra
                        Nov 22, 2019
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                        Address: Tofik khan New fashion telar Jalgon rod PANSEMAL, MADHYA PRADESH 451770 India, Barwani, Madhya Pradesh, 451770

                        I have ordered redmi note 8 (Neptune blue, 4gb ram, 64gb storage) but the product is dead not in working condition... I have already complained about it but amazon is not responding on it. Nighter refunding my amount nor giving me an another product. Plz help me out it's about my 10k money

                        Order #[protected]

                        Contact me on #[protected]
                        Amazon India customer support has been notified about the posted complaint.
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                          Riti Neeraj
                          from Gurgaon, Haryana
                          Nov 22, 2019
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                          Address: A3 C1 GREEN POWER Welfare Society, Faridabad, Haryana, 121004

                          I have added 3000₹ in amazon pay balance and then they blocked my account. I requested them to open it they asked for my bank details to verify. I have provided my bank statement also. But they are not opening my account and not refunding my money back. I have provided the bank statement from my registered bank also but they refuses.
                          +1 photos
                          Nov 22, 2019
                          Updated by Riti Neeraj
                          Please take a quick action regarding this issue othervise they will grab money from people uselesly
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                            M
                            ManmohanMishra11
                            from Tumkur, Karnataka
                            Nov 22, 2019
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                            Address: 560068

                            I placed an order on 21st nov, in the first trial of payment i entered wrong credentials and the payment got canceled. I got a link from amazon to retry the payment, which i followed and made the payment within 10-15 mins of the first instance.

                            Post this i checked the status of this order and it said "payment incomplete" even after making the payment in second attempt. So i called the customer care and asked them about the same, customer care executive checked it in the system ad confirmed me that the payment is received and order will be received as per the process and schedule.

                            Today i get an email and notification saying the order is canceled because of non-payment.

                            The real problem starts here...

                            1. Price of the same product has increased, so now i have to pay more amount if i want the product.

                            2. When i called and asked customer care to help me in this, they clearly said no and when i told them that i was given assurance about the order and i should get the order in old price they disconnected the call on my face.

                            I specially want to mention a team lead named "darshan" from escalation team who not only spoke rudely but disconnected the call on my face.

                            This is a case of cheating, misleading and humiliating a customer.
                            +4 photos
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                              C
                              Cyr
                              from Siliguri, West Bengal
                              Nov 21, 2019
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                              Address: Darjeeling, West Bengal, 734203

                              Still i have not received my refund money and now Amazon has started lying that refund has already been sent to the bank and the bank will credit my money back in 4 business days but that given 4 business day time is already over now they are saying 5 business days and after that they will say 6 or 7 and so on till how long more do I have to wait for my money and the stress that I am getting on a daily basis just because Amazon did not quality checked or asked the seller to do a quality check before sending the product and even 2nd time they did not even bother to do the quality check and now I have to go through all this mental trauma I even asked the customer care before buying tell the seller to do a quality check and they said they will tell the seller to do that and i need not to worry about it but now from past 1 and a half month all I have to go in a daily basis is to chat with customer care send email and so on its like I have got a job ..
                              Amazon India customer support has been notified about the posted complaint.
                              Finally today i received my refund amount thank you consumer complaints for helping me
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                                S
                                sriprakash2019
                                from Mumbai, Maharashtra
                                Nov 23, 2019
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                                Address: Ambari, Bongshor, Sualkuchi, Kamrup Metropolitan, Assam, 781103

                                I ordered a night hawk 102nk gaming keyboard along with a mouse pad on amazon prime on 6.11.19. After 11 days, my keyboard delivered to me on 17.11.19 but not the mouse pad. Now on amazon tracking, it shows delivered (My tracking ID is [protected]), but i have received any package till date. So, this is my complaint and i want a good response from your end as soon as possible. And if not deliverable, i want my money back. Thanks.
                                Amazon India customer support has been notified about the posted complaint.
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                                  kunalsharma7047
                                  from Mumbai, Maharashtra
                                  Nov 21, 2019
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                                  Address: chetan vaishnav B/93 patel colony santpur aburoad shirohi rajasthan, 307026

                                  Hello there
                                  I ordered a Honor 9 Lite Mobile from Amazon on 12/05/2019, which I
                                  returned on 26/05/2019 Talking on Amazon, they gave me an email
                                  ID on which the PROF receipt for the goods was sent to Amazon.
                                  When done, the said product has been received and the payment wil
                                  be received on 21/11/2019 but declined to talk today and the product
                                  was not received and refund would not be given. Amazon India
                                  cheated me with my 8300 rupee refund My refund of grace not to Nd
                                  may unleash .
                                  THANK YOU
                                  PLEASE REFUND MY MONEY 8300 RS
                                  NAME - CHETAN VAISHNAV
                                  MOBLIE - [protected]
                                  EMAIL - [protected]@GMAIL.COM
                                  +1 photos
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                                    Sarang Shrivastava
                                    from Gadhinglaj, Maharashtra
                                    Nov 21, 2019
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                                    Address: Pune, Maharashtra, 411033

                                    Hi,

                                    I ordered earphone from amazon and got notification on tuesday evening that order has been delivered but i didn't get my product.

                                    I called to delivery agent several times but he picked my call once and told to me that he will delivered in evening but again he didn't delivered and now again he is not picking calls.

                                    I informed to customer service and funny part is they don't have any information about delivery boy so that means any delivery boy or agent can use our ordered product.
                                    Amazon India customer support has been notified about the posted complaint.
                                    Nov 21, 2019
                                    Updated by Sarang Shrivastava
                                    The below message I got on Tuesday.

                                    Arriving by 9pm: Your package with Sony MDR-EX150AP In-Ear H.. is on road with our AmzAgent([protected]) & will be delivered by 9pm. http://amzn.in/d/1RUk3hv
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                                      Chetanwarate
                                      from Noida, Uttar Pradesh
                                      Nov 21, 2019
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                                      Name vaibhav gajanan kalaskar

                                      Refund initiate on that account:

                                      Account no [protected]

                                      Ifsc code - mahb0000911

                                      Branch - anjangao surji

                                      Transaction amount -629 rupees

                                      Payment mode - rupay debit card

                                      Transation date : 18- october-2019

                                      Time[protected] at 12:05 min pm

                                      Refund initiate -629 ruppes

                                      Refund reference no 662734

                                      Debited account no [protected]

                                      Ifsc codesbin0000501
                                      Card :mastercard

                                      Branch :warora

                                      Transation website - www.Amazon.com
                                      +1 photos
                                      Amazon India customer support has been notified about the posted complaint.
                                      Dec 13, 2019
                                      Updated by Chetanwarate
                                      There is no responce come out of amazon or maharastra bank of india ... And refund is not be comes on account please help ...
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                                        rosyone1542
                                        Nov 21, 2019
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                                        Address: 18603

                                        Do not recognize this charge on amazon market place us*765fz5503? I have several charges on market place and need to see what they are for. How can i do that??? Not that great on computer and really don't know how to see what charges are for on my credit card. I'm 85 years old and need some help! Is there a special web site that would show what charges are for?
                                        Amazon India customer support has been notified about the posted complaint.
                                        Still not delivered and customer care still
                                        Say waiting waiting this shipment this shipment delivered date provide to Amazon Tuesday 12/11/19 still not get
                                        Today is 16 four days complete still not get i am not to much delay
                                        How can i trust in future on Amazon app
                                        Order #[protected]
                                        Order Date 20-Oct-2019

                                        Above Mention Details I Have not Received Return (Refund) in Account. I Try My Level Best But Refund Not Received In Bank Account and Bank Denied said that they have not Any Refund . Please Do Need Full
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