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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 371

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I ordered a relatively expensive monitor on 1st oct 2019 from amazon india, for my business, which is a photography company. The order delivery date (See screenshot) was between 3rd and 10th october. On the 8th of october i checked the tracking of the shipment, it said 'yet to be dispatched, so i opened the customer care chat and requested them to take notice (See screenshot). So i also asked him what would happen if it wasn't delivered on...
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sultan urooj
from Mumbai, Maharashtra
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still not received my consignment (havells trimmer)

Address:alld, 211016

Respected sravani sahab
This is perhaps my third letter to you. Sir my name is sultan urooj and i got your email letter dated 6/10/2019 about (Havells bt5151c li-ion cord and cordless beard trimmer (Order no #[protected] which was never ever delivered to me but shown delivered on my amazon account.

In aforesaid email letter dated 6/10/2019, you stated and assured these two facts to me : "if you’ve checked...
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shehzadi Food
from Mumbai, Maharashtra
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defective appliances

Address:SIDDHI VINAYAK APT. NAYA NAGAR, MIRA ROAD (E)-THANE-401107, Thane, Maharashtra, 401107

We have ordered wonderchef appliances 4 days before but while receiving we observe that one of the product was defective it is slightly damaged from side
The container is not in circle shape & even the top is not proper
It cannot be used for cooking
Please exchange the product as soon as possible
We have share the photo of damages
Do the need full thank you...
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A
Amritanshu Tripathi
from Mumbai, Maharashtra
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many consumers are complaining about refund

My order no.[protected]
I ordered on 1/10, delivery date was 4/10 but i didn't get my order at all. I cancelled my order on 9/10 but the refund is still not initiated. They say they will initiate it once the order reaches the seller. But it's not happening.

This amazon sale was a scam. See the number of complaints on this page regarding refund. All consumers are requested to consolidate on twitter against amazon...
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Franky38
from Thasra, Gujarat
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sagrach napkin holder

Address:411040

My order confirmation no.#[protected]. Ordered 2sets of 4pics but get only one set of 4pics nd bill made for 2 sets. Amazoñ should check d item as per order then ship it. Asked delivery boy how complain to co?. Has he have any phone no? He denied. Company should take care and match dproducts as per given order.
It is good i checked in front of delivery boy if not so i would have gave double money, nd i have to struggle with...
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Deepa510246
from Mumbai, Maharashtra
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product not delivered and show is product delivered

Address:Trehan, Alwar, Rajasthan, 301019

Dear sir,

I gave one order (Order id[protected] one mi beard trimmer and mi usb data cable from amazon date on 29 sep2019 and delivery time gave on 30 sep 2019. On 30sep 2019 we have not receive any product by amazon. When i am tracking my oder in amazon app then show that package was handed directly to the customer. Signed by: deepak sharma but physicaly we have not recive any product by amazon. Then i complain...
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Rohit Satavekar
from Pune, Maharashtra
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fsports mens grey and yellow colour arrow series synthetic casual sandal 9 uk

Address:411033

Purchased a Fsports Mens Grey and Yellow Colour Arrow Series on 04/10/2019 and amount of Rs 826 was deducted from my account. producat Has been Delivered by 9 oct 2019 but product has been not delivered but my amazon account showing product delivered on 10.30 pm. #total #fraud #amazon...
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J
jagat krishna
from Mumbai, Maharashtra
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my amazon order

I ordered total three items from amazon on Dusshera puja offer.
i paid all amount.
In that only one item got delivered and other two returned back to the seller
without acknowledge me.when i call the customer care they didn't give any proper reason.Later they refund the amount of one item that is also not complete amount.And still they did not return the amount for other item.
Please help me on this.
please...
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Address:845305

3 products of RS.8467 Realme U1 3GB, 32GB STORAGE, New like full edge tempered cover, 3 in 1 double dip case for realme u1 in Amazon on 1 oct 2019 and after 1 hour I cancelled this order.on 1 oct 2019 Amazon initiated the amount but still didn't get the money. Amazon sent this reference number
30005492769274210394576 But refund is not yet come....
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Karan Kapoor786
from Mumbai, Maharashtra
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refund not received in my account

Address:House no 1815 gali no 2 khazana gate amritsar, Amritsar, Punjab, 143001
Website:Amazon

Dear team

I purchased a iphone 6s on 29/9/2019 and amount of rs 20999 was deducted from my account. But same was cancelled by me due to rate difference but till now i have not received my refund. I request you to kindly look into the matter as it is pending from last ten days.

Kindly arrange to refund my amount as i need money urgently as it is pending from last ten days....
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ambidexter
from Bengaluru, Karnataka
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wrong product from amazon

Address:560048

I have ordered a Samsung galaxy m30s and received a redmi 7. Even after entering correct OTP, the package I received was of different unique id but with all my correct details, name and address.

order[protected].
[protected]@gmail.com

Still Amazon customer care people are not accepting there mistake of sending a wrong package with correct name and details.

Customer care support...
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Pawanmoka
from Mumbai, Maharashtra
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item was not delivered on due date

I made a order no.[protected] on dates.05.10.2019 and delivery due date was 07.10.2019 but on due date item was not delivered and after due date i saw that item deliver status displaying that delivery attempted which was automatically updated by the Amazon service thereafter I call to customer service care for this, they replied that your item will defenatally deliver on next day dated-08.10.2019, but till now item was not delivered...
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shubham4567
from Delhi, Delhi
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complain about my order oneplus

Address:Flat no -204 CJN SAI ENCLAVE,Whitefield,Ward No 84, Hagudar Sathya Sai Layout,, Sathya Sai Layout, 560066

Hi Team

I have order one plus from amazon last week it was to be deliver by this wenesday but I keep on calling customer care every day know the status as the every day you customer care promise it will be deliver by today it was not deliver I have taken 2 days leave to wait for my order which it cost 20000 rs
not they are saying order return to seller can you please file case for compensation as you guyz are terrible...
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RakeshVaz
from Mumbai, Maharashtra
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amazon being silly about good and inconvenience due to damaged

Address:400071

Amazon review/complaint reference :
A21tjruun4kgv-rllgq48o9257y

Arrived with broken bottles, so was taken back by courier
A) amazon sent automatic email that 3 delivery attempts made and package taken back - wrong
B) online orders displays as delivered - wrong
C) amazon call center mentions delivered, then checks and confirms that taken back due to broken bottles
D) on being asked how amazon...
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R. L. Singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not given after 1 month

Address:Railway colony, Latehar, Jharkhand, 822111

मैंने 01/09/2019 को HP का cartage मंगाई थी जिसका ऑर्डर नम्बर[protected] कीमत 1118/-रुपया था और 06/09/19 को delever हुआ परंतु cartage वर्क नहीं कर रहा था फिर मैंने उसे रिटर्न किया जो कि ecom express के माध्यम से 08/09/19 को...
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jayeshkalbhande
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nokia 6.1 plus black 64 gb memory 6 gb ram

Address:Mumbai City, Maharashtra
Website:Amazon

I had ordered for Nokia 6.1 plus black 64 GB memory 6 GB ram on 29th September 2019. I have not received the product till 10th October 2019.

Multiple contact with customer care were made by me.

Multiple times promises were made that product will be delivered but I am yet to receive the product.

I would like to complain against Amazon company for not delivering me the product which I have paid...
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Crazeabhi
from Mumbai, Maharashtra
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money not refunded as said in working days by amazon

Address:Unknown, Lelin nagar rajgir near p.t.j.m college, Nalanda, Bihar, 803116
Website:Amazon.in

I ordered a product of 11, 999 through paytm payment bank debit card on Amazon on 28/09/2019 and cancelled it due to some reason on 30/09/2019 and got an mail from Amazon that refund is initiated and will be refunded in 4 working days with the reference number # 0R9X0LO90000K0OCO1ZA but time period is over and I didn't get my money back so I called Amazon regarding this and they said contact to bank we have initiated this but when I contact...
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ziyuar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

item not delivered als not get back my refund

Address:Dhubri, Assam, 783323

Order number[protected]
Product name-pushp paridhan women's lehenga choli (ppl-09_l_pink_l)
Courier name. bluedart.in
Tracking id: [protected]
Courier not delivered to me,
Product not delivered also not processed my refund, please return my money, amazon mentally harassment me, i want not wait more time, please as soon as possible solve my problem,
We had call multiple times but they didnt...
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M
maqsoodmurad
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1000rs cash back not received

Address:400053

This is Maqsood Murad I order Samsung Galaxy M30s my order number is ORDER #[protected]

After discussion with amazon team member her name is Kajol, she confirm me that you will receive 1000RS cash back after delivery of your mobile and it will take 2 business days please find the attach file for your good reference.

Still I didn’t received my cash back of 1000RS yet, i want to register a complaint...
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Satendra Sattu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of security and document verification fees

Address:New Delhi, Delhi

Dear sir,
I was applied for the job on Quikr.com a job was offered by career solution in amazon India at the post of data entry operator job location Lucknow dated 16 Sep 2019.
I had paid the consultancy fees (1500), document verification (5500) and security fees (8000). all of these transaction was made online every receipt has been enclosed in photo.
Every thing was ok but when amazon hr was again demanding for...
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