Amazon India Complaints & Reviews

I am a amazon prime member and keep ordering from them.
Yesterday i ordered a packet of bread flour from amazon (Sold by cynor ingredients pvt ltd). The mrp mentioned on the amazon site was rs.500. There was a discount of 10% so the payable amount came to rs. 450. Today when i received the package and checked the mrp printed on the package, it is rs. 350!!
How many times people check mrp when they receive their parcel? Can this be their strategy? Refund the extra money whoever notices otherwise make extra money by fooling the costumers!!! This is completely unethical and illegal!!!

Foot braces arrived in size lg. I ordered med. There was no way to return because there was not a scrap of paperwork included: no return label, no invoice, no name on the product. Until my visa bill came i could find no help online without a product number. I was expected to return within 30 days but could not due to the aforementioned circumstances. I expect a full refund of $24.14

Name vaibhav gajanan kalaskar

Account no [protected]

Ifsc code - mahb0000911

Branch - anjangao surji

Transaction amount -629 rupees

Payment mode - rupay debit card

Transation date and time[protected] at

Refund initiate -629 ruppes

Refund reference no 662734

Transation website - www.Amazon.com

I ordered a book name 'how to grow taller naturally and payed by debit card and later cancelled my order from amazon around three month ago i contacted amazon but they are telling that they have refunded the money.. But it's the fault of bank that they r not reflecting money in my account... And didn't received my refund till today.. My reference i'd is[protected] my account number is [protected]... Kindly refund it.. As my money will lapse... Plz see this as soon as possible..

I placed a order on 14 september 2019 and till 14 november 2 months are gone i dont recieved my product yet and i think i complain 5-10 times always they says wait 2 days seller back to u and today when i am complaining they are saying we dont delivered this product and we give u refund i am fool here to get my refund i want this product i am giving u order check it and back to me order id - order#[protected]
And they are behaving rudely

Hi, last month i am buying 2 bottles chyawanprash 1kg and 1kg in amazon. I am receiving 2 bottles but i am not getting freebies.. 50g honey free to each 1kg chyawanprash. But one bottle attached honey bottom is missed in packing.. They are not at all solved.. Thus incident is happened at last most that means october 1st week. This is november and 10 days finished. How much time taken to resolve my issue and resend my product? No one is respond up to now..

Hi team,

This is regarding transaction of rs.999/- which was never done by me. I received an message that rs.999/- had deducted from my credit card.

Message - "alert: rs.999.00 spent via credit card xx7950 at amazon1258399 on[protected]:22:37:01 without pin/otp. Not you? Call [protected].".

Kindly cancel the transaction and revert my money back.

My registered mobile number is [protected].

Let me know for any questions.

Thanks & regards
Pawnesh pathak

Hie,
Myself aliabbas. I am frnd of adil awan. He ordered 3 cds from you. However, when i received your courier box, i thought that all 3 cds is in that package. Bt there was only 2 cds of playstation. And the delivery boy took the total amount of rs 4200. He told me the bill amount for all 3 cds and later on i came to know that you guys delivered only 2 cds and took amount of all cds. I inform this fraud on that same day and the representatives told me that you guys will refund me 3 days and its been 5 days that i didn't receive any message regarding my refund. Hence, i filed a complaint against your company in grahaksuraksha kendra. I will definitely tell my relatives and frnds to upload this fraud on their social media and we will do as much as harm, to harm your image on current market. Believe me, i'm not going to leave this.
Kind regards
Aliabbas abidi

Hi

Giri placed order in amazon order number[protected] on 10th nov'19. Product delivered to shipping address name babu raghavan on 13th nov'19.in that parcel receiver is missing. Connected amazon customer care number[protected] there is no provision to connect amazon executive after the product is delivered. I need missing product. Please action at the earliest.

I have placed a order#[protected] of 1847.70 amount on 25th of october, 2019.in this i have not received one of the item called "kashish by shoppers stop womens round neck embroidered palazzo suit_red." this product's shipment is still showing preparing for dispatch in the application. Regardless of calling to the customer care multiple times, no resolution has been provided till now. I am not getting any communication regarding this order from amazon and there is no refund has been provided till now. It's been almost 21 days i am calling them but no strict action has been taken. It's a kind of harassment to the consumer. The amount of this product is 1320 rs. And this amount really matters for any middle class person. I have a request to please take strict action on this matter.

No sooner had i detected it than i contacted the customer service department in this connection. There have been subsequently several exchanges of correspondence between us. The said dept has pleaded
And confessed their guilt. But certainly they stopped corresponding with me.

Amalendu mitra
Email : amalendu. [protected]@gmail.com
Mobile no.[protected]; [protected]

I received damaged goods against order order #[protected]. Immediately i submitted request for return and refund. Recvd email pick up. On 7th nov brown 7am to 1pm. Till now no one has come for pick up. I have put umpteen msgs to amazon customer care but nothing so far. All customer care numbers are not operative. Feel totally helpless and frustrated. It is unacceptable from a company such as amazon. Please help to sort this matter asap.

Hello,

Your refund for the order[protected] of rs.399.00 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

The refund reference number for the transaction is[protected].

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above refund reference number.

I purchased one ray-ban eye wear frame full rim square men's spectacle frame. I order placed on - 21.04.2019. I paid rupees.7, 174.00. My order number-#[protected]. I received my order on-06.05.2019. I returned the same order on-09.05.2019 by india post as per amazon return policy. The ray-ban seller received their item on-12.05.2019 as per my tracking. I returned to my item to amazon seller, gmr airport city rgi airport so pin-500108 from arjuna behera, at-medical campus po-mohana district-gajapati pin-761015. But due to my repeated requests no body can help to me since 8month. So help me for above this matter. Because it is my 10 time complaint. Therefore i kindly request you to help me for my refund amount. Thanks.

I had ordered nando's sauces from amazon.in as it is a good item it cannot be replaced but i have received this product already damaged. One of the sauce bootle was totally damao even after the bubble wrap. Whole sauce has been spilled in the box. How can i ask them for refund or take actions in this context. I tried cally them many times but they are not responding.

My name is arghya pratim saha. I have ordered an canola oil product from amazon india. Their product got damaged in guwahati. Then i requested for replacement. But instead they cancelled the order. And placed one replacement. The replacement was reaching today.. Then they again cancelled the replacement. Which already reached in my city agartala. Now they are telling to reordee.. But the price of the product is high now. So kindly look in my matter and arrange for a replacement.

I am writing due to a charge in my bank account of $128.82 on my bank card ending in 1614. I had been on wish page and picking some things, but i had not send out my order yet. On my statement it was debited on nov. 4, 2019; ref#[protected] on card. I have not received an order and i had not put in my information. I want the order or my money back as soon as possible.

Margaret leal
438 benjamin ln. Box 16
Abilene, texas

I purchased this product from Amazon and sole of right side partially cracked with in 2 months when i complain to Amazon they said it is manufactured fault so if you not solve this problem then give service denied letter I also send all photo and matter in your customers email by [protected]@gmail.com pl check and give proper solution

Rder id: [protected]

Hi,

I have ordered aluminum cookwear on october 18th, 2019 for 728 rupees and it was supposed to be delivered in 3 or 4 days.

When i have checked the status of the order few days later, i saw that the address was missing at amazon side, not sure how it was deleted from their side.
I have called the customer care and informed the same and they told that they will rectify it and the product would be delivered in 2 days.
I again called them after 2 days, and again they told that the product would be delivered in 2 more days.

I have repeatedly called the customer care and informed them about this for 7 times.
And now on nov 11, 2019, when i called them and asked about it they are telling that the product is returned to the seller and they can only do a refund. And to be noted is the product price is now 1182/-.

I was literally shocked the way they have taken this case forward even after reminding 7 times.
Actually it is not my duty to remind amazon about the missing address at their side, but still i have called them 7 times and informed them about this.

Order date : 18-oct-2019

Order #[protected]

Order total :748.00 (1 item) (Current price is 1182.00)

I am sure amazon did this wantedly because the price of the product is increased now and they can sell the same product with higher price now.
So i would like to make this point to you and the customers who buy from amazon about this fraud.

Also request you to please take action against amazon india for the poor, fraud and pathetic service.

Hi,
I have ordered Aluminum cookwear on October 18th, 2019 for 728 rupees and it was supposed to be delivered in 3 or 4 days.
When I have checked the status of the order few days later, I saw that the address was missing at Amazon side, not sure how it was deleted from their side.
I have called the customer care and informed the same and they told that they will rectify it and the product would be delivered in 2 days.
I again called them after 2 days, and again they told that the product would be delivered in 2 more days.
I have repeatedly called the customer care and informed them about this for 7 times.
And now on Nov 11, 2019, when I called them and asked about it they are telling that the product is returned to the seller and they can only do a refund.
I was literally shocked the way they have taken this case forward instead of multiple reminders.

Order date : 18-Oct-2019

Order #[protected]

Order total :748.00 (1 item)

So request you to please take action against Amazon India for the poor and pathetic service.