Amazon India Complaints & Reviews

Actually my product has been cancelled and money has not been refunded yet and when I contacted Amazon customer care, they said, fund has been issued from that side, but i didn't receive product amount in my account. So please help me out from that problem. And when I contacted to the banking customer care they didn't any help and from Amazon side, they sent me a reference no for transaction details.

I bought two sarees from amazon and requested return for both the sarees.. A delivery boy came and took both the sarees with him.. But i got refund of only one saree and when i called the costumer care of amazon they informed me that they only recieved one saree for which the refund was done... But the other saree is missing and i'm not getting my refund done.. The customer care people are making me wait for 15 mins over the called and every single day they are asking for more time but they aren't updating me about the same... It has been more than a week but i'm not getting the refund clear

I boyght a micromax bharat 2 mobile phone and when i reseved it it had insert jio sim card then i request to return it i also called in customer care the said it will done today but it still pending so i want return this product and i want my refund

order number is
[protected]

you can contect me on [protected]

I order airtel 4g wifi hotspot 19/10/2019
Order id[protected].
Delivery date period 22/10/19 to 26/10/19
Seller name. Shreevim infra..

Today date 05/11/19 till not delivery my order / refund money..

I asked 4times amazon tele callers... No response your team...

Waste of time and energy, money.

Respected sir,
I am rajen shah a registered customer of amazon, i had got lots of fake calls from amazon requesting about my personal data and bank details, gst no, office accounts and other related details.
I had received a call from amazon with mobile no:- [protected]
For requesting my personal details please clarify this issue asaf. And do revert me

I have ordered slipper via amazon on 3 october 2019 and returned the same product on 10 october but status of this is still pending.. It has been 1 month since i have returned but amount is not received even as this site is upmost valuable site and we do not expect this unprofessional behavior kindly do the needful
Order date-03-oct-2019

Order no #[protected]

Order total - 499.00 (1 item)

I have ordered slipper via amazon on 3 october 2019. Via order no #[protected], order total 499.00 (1 item) that was returned later on 10th october but return process is still in progress and no amount is been returned till now.. We do not expect this unprofessional behavior. More than 1 month has been left but no amount has been returned.. Do the needful at your end your earliest.

I have bought tv online from amazon.in. It got deliver as per schedule. Then i have followed up for the installation with company service center (Vu technologies). They did installation too. After that when i start using tv. It is getting hang when i do any thing on installed browser. I raised the complain to vu technologies. I got the call from vu technologies on 22 oct, 2019. Then say it could be software issue and will take 2 day to rectify the same, after 2 days on 24th oct, 2019 technician said it is not with software it is with hardware and gave the report too. I have escalated the issue to amazon. But they are not accepting vu technologies report and forcing to schedule service visit by amazon only. But some how on 24th oct while talking to customer care they understand the problem and told me that it would be replaced first. I agreed on the same and asked them to raise the request. While trying to raise request they said that product serial no is not matching. And they confirm this problem is from there end. Still i showed my patience till end of the day and agreed that they will escalate the issue and copy me in mail. I have not received the mail. Hence i called them gain yesterday 25th oct, 2019. Again call started from the beginning. Again i have to explain the issue and make then understand that service visit from vu technologies has been done, but amazon customer care not agreeing on previous day conversation. Call went to almost 1.30 hours and transferred to many department. And each department is saying they are concern person only for 1 issue as it has two. 1. Technical issue 2. Serial no is mismatching, yesterday call it was agreed by on of the executive that they will refund money and transferred the call to other department. At the end of the day executive said he will transfer the call to his senior. Bu later he said that he is busy and will take atleast 30 mins to get free and after that he will give call back to me. I gave almost 1.30hrs time call me which is much more than what they requested. But i did not received any call till now. I have lost my patience as almost 6-7 hrs has been wasted and talked almost 10-15 executives. Attaching service engineer report. I am looking for your assistance for resolution and get my product return and refund and compensation as well. Please do the need full.
Again followed up on the request on 30th oct, 2019. They said till now no one has acted on earlier request hence raising new one. Hence created new request to correct serial number in invoice. But still no update.

My self m. Pavan kalyan, i ordered a product (Ambrane powerbank, 20k mah worth rs. 989/-) from amazon on 25th october 2019. I claimed for refund to amazon so amazon send me a message for initiating refund that they had initiated my refund on 25th october 2019, but yet i didn't get any message from my bank that for any transaction for rs. 989/- i called to amazon and they provide me a reference no. "# 130574" for my transaction. I called to my bank "union bank of india" they said there is no transanction on that date after that again i called to amazon and discussed with this problem they advised to file charge dispute, (Reference no. "# 130574") so i want to do charge dispute file. My amount is rs. 989/- and name - m. Pavankalyan,
Mobile no. [protected] my account no:[protected] ifsc code - ubin0532762.
Please help me to credit my refund rs. 989/- in my account. Please file charge dispute. Kindly help.
I am enclosing here mail image which is recieved from amazon.

Dear sir,

I Request you sir please help me
I am lost my money because of fake job offer for the position of Operational Coordinator (OC)

Job Name:Amazon Operational Coordinator job

Website: https://neuvoo.co.in/jobs/Amazon-jobs

E-mail I'd :
[protected]@amazonrecruitment2019.com

The person who contacted us: Ravichandran
Mobile no: [protected]

Their bank details:
Account holder name: (Senior Account Officer) DEEPU
Account number: [protected]
IFSC : UBIN0535818
BANK : UNION BANK OF INDIA

I have receved job offer message to my email id from Amazon recruitment careers on 1st November 2019 and they send confirmation letter on 02 November 2019.

There demanded please pay UNIFORM CHARGES amount 1700/- .I send money from below given bank account on 02 November 2019.

After that they demanded money for SALARY ACCOUNT OPENING in ICCIC bank amount of 5000/-.I send money from below given bank account on 02 November 2019.

Again they called me and demanded money REGARDING MEDICLAIM amount of 5000/-.I send money from below given bank account on 02 November 2019.

Account Details
Account Name: Madeshwaran S
Account Number:[protected]
Bank Name: DENA BANK
Branch: Melkavanur
Mobile number: +91 [protected]

I am totally deposited 11700/- from above bank account to their bank account (DEEPU) on 02 November 2019 and send the deposited slip to [protected]@amazonrecruitment2019.com

We got an call from Amazon customer care[protected] also regarding feedback on job confirmation.

They said, "For Salary account, New account will be created for me in ICICI bank. Based on that I'll get a normal message. That screenshot also attached in it.

After sending SALARY ACCOUNT OPENING amount of 5000/- and REGARDING MEDICLAIM amount of 5000/- money will be refunded within 10 minutes."

But I didn't get any money refunded.
After that they didn't respond our calls and email's.

They said, "On 3rd November, 2019 evening package will be delivering to you and that package contains Gate pass, Appointment letter, ID card, Uniform, ICICI account book"

They send us package pictures in email. That also I'm attached in it.
But we didn't get any packages like that.

On 4th November 2019, they respond our call and said, " The one (Ravichandran) who contacted us before, he is in leave. So that another person ( Karthikeyan ) answer our call but he didn't answer properly. After that he started cut our calls and not respoding.

Please help me research this issue and refund my money.

Sir i order mobile redmi 7 from amazon i retrun on 22 oct . i call amazon he told me your refund come on 3 4 working days . i call him 50 times after 30 oct they not give me soloution. they every time tell me diffrent deffrent solution its not work ...
my refund not recevied
please immedently give me my refund
my mobile no [protected]

Fraud website created and cheated by taking money. I see the website from facebook. The site is shown as like amazon india. I bought an apple i phone x and paid 4799 money. But their was no massage of placing order/order confirmed. The money was deducted. The order id was [protected] and transaction id was [protected]. Payment done through paytm. The order id attached.

What's the matter ?? Your customer care hangs up on me soon after hearing the issue like multiple times and chat support does not help either.My order was placed on 13th October and it's not been delivered yet..there is no update on the app, no response from the seller nor a refund is raised.
Can someone sensible contact me at the earliest ?
Deepa Jodidar

Amazon Pay Emi is unsecure and unsafe they encouraging fraudulent transactions and no value for customer concern and least care customer complaints

In my account fraudulent transactions was happened in my account by changing mobile number and email I'd with out my notice or authorisation on registered mobile or email I'd by way of OTP

they made purchases of Rs.42000/- worth mobiles and converted in to 6 EMI on Amazon Pay Emi in between 10/10/2019 to 12/10/2019 I observed on 17/10/2019 during as usual log in

Same was complained 17/10/2019 with customer care they confirmed the fraudulent transactions happened in my account they said 4-5 days needed for detailed investigation and then they refund the debited amount TO Amazon Pay EMI

I started calling customer service every day and alternatively by emails there is no single replay for emails from Amazon

Customer care service every day they are new stories like it is under investigation team we will get with in 48hrs on 19/10/2010 it is with account department on 21/10/2019 and happened due to technical problems on 26/10/2019... so on and extremely sorry so much delay happened story on 28/10 you wait for another 24 hours

Like they are killing time and prolonging period to reduce the heat of the vectim who suffered loss

Finally I got messages and emails for reminder of payment on 1/11/2019 and 2/11/19 and 3/11/2019

For customer mails they are least bouthered if fraudulent transaction brought their notice with in 7 days they have to refund the amount as per their policy

Kindly don't believe Amazon even though it is big company they give least importance to customer don't believe Amazon customer care service if any body found fraudulent transactions in their accounts better to file complaints in cyber cell

It may be helpful for legal fight

With regards
BSR

I ordered wildcraft 28.5 Ltrs bag from Amazon. Because of some issues I return this item on 7 October 2019. But still I don't get my money back. Please send my money. My references I'd is[protected]. I want my money back please send In my account. Please try my money as soon as possible. Because it's already delay from your side. Please look at this issue on urgent basis. I need my money back. And please find the attachment for more information. My order id is[protected]. Please give refunds fast.

I ordered wildcraft 28.5 Ltrs bag from Amazon. Because of some issues I return this item on 7 October 2019. But still I don't get my money back. Please send my money. My references I'd is[protected]. I want my money back please send In my account. Please try my money as soon as possible. Because it's already delay from your side. Please look at this issue on urgent basis. I need my money back. And please find the attachment for more information.

Delivery date 21 to 24 october 24 last date delivery e package not submitted i am already credit the my account i am clear the address proof but package is not delivery i'm so insult pet delivery message is coming the my inbox but not delivery submitted
You ordered:
Product image xuba 5 pin & 11 pin micro usb mhl to hdmi 1080p hd tv cable adapter for android phone
Please help me delivery package are my refund submitted

I have ordered a book from amazon india - the seller sastashopping with order id *2266756, and delivery date was 21st oct, 2019 with a tracking id of blue dart tracking id: [protected] (Which is/was never traceable). This seller and amazon customer care only wasting time, and now they are asking for refund, in this way they are blocking money of the buyers for certain periods without any penalty. Please stop this kind of malpractice of money blocking.
I have attached invoice for reference.

Maina rps 802 black and color cartage mangwai the box key sath koi letter nahi tha aur box khula tha andar dono cartage khuli mili dono se ink nikal rahi the delivery boy ne kuch bhi sunene se inkar kar khula packet mujhe that's kare aur paisa laker chalta bana aur kaha aap se sikayat kare i can't do anything. Kya amazon ke isi tarah ke service hai? Dono cartage useless gain.

I have ordered a 9.5 kg fan (Prepaid) order and received a small glass bowl in small box.
When i told them i have ordered a fan and this is not a fan, they told me to complain about it and they will not be able to take it back.
I did complaint the issue, now amazon is saying they will not be able to help me on this issue.
As the investigation and re-investigation have the same result that they have shipped the right product.

Attaching the ss and order photos for reference.