Amazon India Complaints & Reviews

We ordered philips home nebulizer in amazon, but when received the parcel, we were really disappointed, inside of the parcel there is some other brand instead of our ordered brand, we immediatly contact customer support, but no respone for solution. Brand variations also there price variations also there, still amazon mouth is still closed, different amount also yet to credited to my account...

However i am unable to use my app. I keep om getting a message that my tv is unable to receive data from amazone and i should contact[protected]. I did contact this number however the person keep on telling me that i do not have am account with amazone prime video. Please contact me at[protected]. If i donot here from you i will have to cancel my subscription with your company...

Respected sravani sahab
I got your email letter and i thank you for showing concern and assurance to me for my consignment (Havells bt5151c li-ion cord and cordless beard trimmer /order no #[protected].

Here i can say to you with hundred percent conviction that nor me neither my family members, friends or neighbors have received above mention consignment because today (6/10/2019) itself i once again phone...

I have ordered one mobile handset from amazon india on 28/09/2019 vide order no.[protected] and paid an amount of 12599/- through my sbi visa debit card. The mobile set was delivered on 29/09/2019 but as per the advertisement shown in the site amazon india has not given the instant cash back refund of 10% till date. No response to the numerous complaint / feedback to the amazon india customer care. I am enclosing the order / payment...

Hi i have order a cave MP5 double din player car touch screen from amazon order nos[protected] i got a crack screen i have returned for refund or replacement from 6/9/2019 but till now i dont get refund or replacement please kindly help me...

I purchase a black book of sql/pl-sql that order no is : d[protected] on 28th sept 2019 and i paid its amount online by my debit card but steel its not delivered on my given address to your company... So, when i got my book? Please inform me for that because if they not able to deliver the book then refund the paid amount of it or give me proper delivery date and delivered it within the given duration its my humbled request....

Everything is there in attached files.(image) how they escape the issue.if I call Amazon team they told my order will reach at 12.30 before.after again I chatted with this team they escape the issue......

I had ordered samsung galaxy m20 on 1st oct, being a prime user i was supposes to receive the order on 3rd oct but i had my office. So, i called the deliver person to deliver the phone in the evening after 5, but inspite of telling he tried to deliver in the afternoon and blamed me for non delivery.
Since it was an exchange and deliver order, i had already paid the remaing amount over the exchanged price. I was told my order will be...

Hi today your delivery boy called me at 2: 22 pm and he told me that i was trying to call you but you are not the answer the and also he is saying that you answered the call but you said that it was wrong number. I called him when i saw missed calls from him.
I was not answered his call and he was showing attitude at me and he was talking rudely....

Hi, i had ordered for a oneplus 7t mobile from amazon on 4th october. And delivery was supposed to happen on 5th october. But when i called the delivery guy, he said he will deliver it in 30min but he did not showup for whole evening. And at the end of the day i could see the status is updated as could not connect to recipient.
When i enquired on this the customer team asked me to wait for couple of hours but till now there is no...

I bought (King-denim shree kmt enterprises full sleeves comfort fit regular collar blue jacket for women) (Order #[protected] and nifty women's slim fit jeans (Jean_1317_gry_grey_28) (Order #[protected] which delivery date was 5 oct,. It is out for delivery on 3rd october 2019. I didn't receive the product till today. And didn't receive a single call from delivery agent regarding delivery. When i contacted amazon service...

Reg.[protected]. Supposed to be delivered on oct3rd and was not delivered till oct6th. When contacted customer care i was told it was delayed due 2 incomplete address. Thw address was correct ly. We were not contacted by the delievey person also if they wanted to confirm the address. This is a complete lie. The item was a bday gift. And was expecting to be on time. Whenevet i call custoner support they only apologoze and say it wil...

Hello consumer helpline,
The order details are given in the form. Here are some of the incidents that happened after i received the order:
1. Upon receiving the product i found it defective for which i complained to amazon. They asked to me to reset the phone and some of the troubleshooting steps i performed with the technical agent from their support. But still it made no difference. They sent an engineer who inspected the...

Refer my order #[protected] delsey carlit polyester 68 cm 4 wheels brushed silver medium hard suitcase for which i received a small size kurta shirt. I immediately complained to the amazon customer care who asked me to send images. I sent the quick images based on which the investigation team has superficially checked the wait on the tag and assumed that it was delivered. I contacted customer care again today and shared my grievance....

I bought one plus 7t on 1st october 2019. It is out for delivery on 3rd october 2019. I didn't receive the product till today. And didn't receive a single call from delivery agent regarding delivery. When i contacted delivery agent he said exchange phone details are not updated so he couldnot deliver the product to me but he uptaded as the customer is unable to contact. I contacted customer service regarding the same issue but they assured...

I have ordered this product sky bag sb frozen champ 18.0063 ltrs pink school back pack (Sbfrc02pnk) date 20 sept 2019 from amazon india they status showing delivered 28 sept 19 but product not delivered to my address when i complain they not take responsibility after status is show delivered.

I request to send another pcs of that bag but still no response.

Very low quality customer service in amazon india....

Hello my name is pawankumar ganesh shah. I had made some transaction on amazon for they detected it as an unauthorized details. I am also using upi on amazon linked to my primary bank account from boi. I sent them many emails and called the customer service regularly. I also added my money to the amazon.in account but i am not able to order anthing for they are immediately cancelling my orders. Once i was succesful in ordering on 5 sept 2019....

I have purchased a smart mi led tv from amazon. Tv delevered on the date of 02/10/19. But its free installation not provided by amazon till now. Many times complaint registered in amazon customer care but installation not provided till now. Amazon mailed me regarding installation, but wrong contact number was provided of technician two times, they are deneid to provide installation service of tv. Very very poor & bad services provided by...

Amazon blocked my account by accusing that i asked for return of product. On 26th sept i purchased prime for 3 months now they are not letting me to avail this. I have requested them many times to unblock but they are not replying my emails. This was my new account and for no reason they blocked my account. Plz help me regarding this issue. They are not letting me order too. When i contacted customer service they are saying i asked for lots...

Order no.[protected]
I ordered samsung m30 s mobile in amazon on 30-sep-2019 (Offer is 1000 rupees cash back in amazon wallet will reflect after 3 days of shipping of the product and sbi card 10 percent instant discount)

As per above offer instant discount received but cash back not received

I called to customer care
In 1st call she said to me that is for prime members (But our colleague...