Amazon India Complaints & Reviews

Hello sir/madam,

Our apartment was having one working lift. The delivery guy was not able to access it at super high speed. Hence called me complaining that he is standing down stairs for an hour. Where as from mygate application i received call just 5 min before he called.

He started shouting and when i told him i will check he found excuse and started saying lift is not functional; which was a lie.

His name was shivprasad & his phone number is [protected].

Regards,
Amita

Refund of ₹799 has been made by amazon on 29th september regarding a product.
But, the refund has not been received yet.
Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i need to file a"charge dispute" on them, to get the full details.
I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.

Name is saleem shaikh and i had ordered a product of rs.1998 (Kore k pvc 20kg combo home kit) in amazon on (3 october 2019) & i returned this order due to personal reason. And on (11 oct 2019) amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number (291471 and 291853) told me to fill charge dispute form but central bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is [[protected]

Hello team

I am seller on amazon (Seller id: genuinespares). We have very tired by receiving the wrong product from the buyer. Mostly buyer they purchasing the new product but returning the wrong or damaged product. When we raise the issue amazon denied our claim by stating occasional issue. They did not provide the money for more than 10 orders value rs. 20, 000 to 30, 000.

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We have sent the product return package opening video.

Please do the needful. Thank you.

I got email form amazon that refund have been initiated on 30 sept 2019 (Refund reference # 0rzv1aaw0000k0p2km2z) and its 22 oct but still the amt haven't received by my canara bank. I contacted to my bank customer care but they told that they were unhelpful i need to contact amazon and then i contacted to amazon they gave refund i'd and canara bank customer care told they could not get any details. It's nearly to be going 1month but still amt is'nt received

Shipped with amazon
Tracking id:[protected]

Very cheap service, i called their customer cate 3 times but every they says the same answers, i. E we are update to seller and you will get your courier soon.
I have order ucb flat chappal from 20 days back but still i have not received that item.
I asked amazon customer care the saying they don't have any updates of courier company from which the shipped my order.

Very very worst and dull service, you don't have security of you ordered product or not having any surety of return and refund.

So plzz kindly stay away with it.

Sir my first order is power man running shoes And this order

i have pay cash on delivery
Order on 13 October 2019
This order is cancel
I don't know why

And second order is
Taparia scroow driver
I have pay credit card
On date 13 October 2019 this is also cancel
I don't know why

So you return my money please
Fastly

Dear sir

From amazon cod payment done on 16/10/2019 vide pos tid [protected] ref no[protected] for amount of rs 2449 and again at the same time debit card swiped vide pos tid [protected] ref no[protected] and again the amount has been deducted. For a single product of eco dot 3rd generation delivered on 16/10/2019 i have already raised a grievance with bank of baroda no 2020272 till date no solution / amount returned to my account. Kindly check your end
Consumer forum grievance docket no 1687083

Nishit dey
[protected]

Respected sir/mam, yesterday between 5:00 pm to 6:00 pm my uncle ordered a phone from http://mynewstl.tk/a2.html from this site which was fraud as soon as he opened this link it directed him to the amazon website in which he offered a phone of 27000 in 2700 and because of these huge discount offer he ordered
and the money was debited from my bank wallet kindly take a note of this
and the another thing is he is not that much educated so he opened it and this incident happened

I had order Wall sticker 'tree', vinyl 49cm*4cm*4cm on 30/07/2019
Order #[protected]
Order total- Rs 219.
Instead of Rs 219 amazon delivery boy has taken 750 rupees from my old mom, as she was not aware of my ordered good cost.
On the next day i Immediately call amazon customer care executive they given us assurity, after investigation that difference amount will transfer within 7 days.
Till today i have called many times to customer care they have prompt reply" Sir investigation is going on"
Even i contact to local amazon delivery agency, the guy said " Sir we doesn't get any revert from Amazon".

It's almost 80 days passed away, still haven't received any update.

Hi,
Yesterday Amazon India started there great Indian festival for prime consumers, I tried to order tcl 55 inches tv (Rs. 34, 999/-)from 12 p.m. on 20.10.19, but everytime it showed your pincode not deliverable and I tried with all my friends address too in Chennai, but all pincodes are not deliverable only, but when I tried normally to purchase for same tv with higher price (Rs. 43, 900), it was deliverable to my pincodes. Finally at around 7:00 p.m. I can able to make payment at great Indian festival sale for the same tv Rs. 31, 783/- was done for the same and I received email invoice with order number as confirmation for the same and delivery date of 26.10.19, but today it was cancelled and when I contacted customer care, they are simply telling your payment from your bank side doesn't made, but yesterday when I contacted Amazon customer care they told payment was made and product will be delivered as emailed. For the festival season, I tried to buy a TV and celebrate it, but in vain depression only waited for me. I am true Amazon buyer, wished to everything from Amazon, but now a days they are simply luring people as marketing gimmick. Yesterday full day wasted on this. Take necessary action regarding this and uphold the Justice for me

Ordered an iphone xr through amazon prime account on oct 20 and i was told that the device will arrive on oct 22. But when i was in the office, i got a call that the delivery boy is going to deliver the phone on oct 21. And when he came, he didn't come to the building to deliver the phone and instead asked me to come on the road to take the device. When i went there with the exchanged iphone which i had factory reset, he asked me to set up. So, i asked him to come upstairs and give me 10 minutes, he didn't come and left away. Moreover, his language was abusive.

How can you guys hire such people for delivery? I'm going to take strict action against this misbehavior.

I am very disappointed with Amazon Delivery Services since 4th Oct'19 i had ordered but still the product has not been delivered yet. If you guys(Amazon) are not able to deliver the product then why you accept order. Worst Experience with Amazon. Now i will never order any product from here and also recommend my friends and family that never order any product from Amazon. WORST WORST Company.
Order Date 4th Oct'19
Order No[protected]
Tracking ID[protected]
Courier Name Delhivery courier services
Product Detail Whirlpool 7.5 kg Semi-Automatic Top Loading Washing Machine (ACE SUPER SOAK 7.5, Coral Red, Supersoak Technology) Rs.10590.00

I've ordered a book against track id[protected]. I got a miscall alert from amazon agent buguda (Mob-[protected] & contacted him to receive my package. He told me that you parcel has missed so you try again. A msg i received that it is returned to seller. So again i tried it with net banking. Rs 197 has deducted but order failed. It shows the carelessnes of amazon agent of buguda. I don't like to transect with this careles company. Send back my deducted amount of rs197. Simran patnaik mob-[protected]

I was placed a order in amozon on 4th October and cancelled on 9th October by some reasons. They said your refund in prosess wait 3 to 5 business days. Still i didn't get my refund plz help me to get my money back as soon as possible.
Yesterday I was called amozon customer care they said ask your bank .i called bank coustemer care they said your refund is not recivied plese contact and ask amozon customer care.
Please help me to get my money back
Refund amount is 9999rs

Hello

I want to register complain about my last order which is Neckband Bluetooth Earphone Ver 5.0 Headset with Wireless Headphone Mic, BT Headphone Noise Cancellation and IPX4 Certified Water Resistance

Order date - 11-Aug-2019

Order ID #[protected]
Order from - Amazone
Warranty - 1 year
Order total- 870.00 (1 item)

I want to replace product as one of earphone is not working at all. It started getting slow after 3 days o[censored]sage and finally it got stopped. I have reviewed customer reviews on Amazon about your product and had strong belief that it is long lasting but I really disappointed with the quality. I really want to mention that my usage is quite low around 3-4 hours a day and there isn't any drop off happened till now. Still it started getting slow day by day.

Kindly do the needful as soon as possible. Please send someone to replace the product as soon as possible at the same address.
Hope customer satisfaction and reviews are important for you and I don't need to regret choosing your product to purchase.

Thank you

The Seller "Priyarchika hub" (FSSAI number-[protected]) on Amazon India is selling products higher than MRP and also dispatching expired products. I had ordered Aswini Adhuna Hibiscus Shampoo - 500ml on 14th Oct 2019 via Amazon (Order#[protected] for which I was charged INR 340 + INR 99 for delivery.
I received the package (19th Oct 2019) which included 450ml shampoo & 80ml shampoo.
Both together priced at INR 219 (INR 180+INR 39) against INR 340 charged by seller.
Further the 80ml Shampoo bottle had an expiry date as Oct 2018.
Need action here.

Hi,

I have purchased aqua grand plus crown ro+uv+uf+tds with mineral cartridge water purifier which is having free installation. After placing the order it is delivered. After product delivery amazon india has not providing me the installation information. When the very first time contacted the customer service they have provided [protected] number is not even in working.
When i contacted amazon second time [protected], [protected] [protected]@rocareindia.co.in third time they have given [protected], [protected] forth time they are saying this product does not have free installation service and asking for a screen shot of term and conditions which is existed before placing the order. When i am trying to open product link site is redirecting to error page. I want an immediate action to be taken againest amazon india and aqua grand.

Thanks.

Dear sir
My a/c no[protected]
I purcahse a product on amazon 4th october of this month using my canara bank debit card and the product was not returnable. And i ask for refund. As per their conformation refund was iniciated on 17th october of this month but it was not refalcted in my account. They had provided the refund no are -1cvzgsvh0000k19yltvy. I had contactcted your coustomer service no but their is no response then i mail you. Please check and confirm tha status. And kindly provided my refund of rs 604.

I wrote to amazon about this water heater (15 l),
Order n°[protected], delivered at my pondichery address, on 1st november 2018. From some months, it is inot functioning & i don't find a sameer agent in pondy to repair it
Amazon doesn't reply to my request to send me somebody to repair it
Please consider my complaint urgently
Thanking you