Amazon India Complaints & Reviews

Tv has been received on sunday and local technician fro hyderabad has come today for fitment on opening package it is found that the wall mounting bracket which is to come along with the tv is not in the package and hence not possible to fix tv. Company was approached who says that amazon has to be approached and compliant lodged. Pl assist earliest as 20) day delay has already taken place

I have placed an order for book on amazon on 14th sep 19, the expected delivery was not later than 17th oct 19, in between requested amazon for early despatch, they expressed their inability,
Finally showed the product was despatched on 12th oct 19 stating will be delivered by 17th oct 19,
Order no : order #[protected]
Blue dart-tracking id: [protected] (The wrong id it is not @ my specified address in mumbai, belongs to someone else of jaipur)

But finally, the track id was not giving any results on blue dart tracking, believe the id provided was wrong, when i approached amazon, they said they can't help, just they processed the refund on 12th oct 19.
No concern about customer's interest, no responsiveness, i have lost my eagerness to study by cia because of the amazon and his seller-sunrise book store
How come despatch and refund processed on the same day?
Reasons unexplained by amazon. Asking to make a new order

Who will be held responsible for the loss of my time and the incidental cost incurred by me in anticipation of order (Book delivery)
How can i loss be compensated?

We have ordered for eco water purifier on 6th octoober 2019. The item was delivered on 20th october. We have got installed on 15th october. However the purifier is not working properly. There is a problem in cooling system. Water is not getting cooled. Please send technician to rectify the problem.

Ord
Er no.[protected]
Id[protected].
Item booked by k. Aruna devi, h. No 13-204 sri kodanda ramnagar, p and t colony dilsukhnagar. Hyderbad 500060.

From last few days i am facing so much of harassment from amazon that i am have compelled to do complain against. Amazon simply taking money from customer and not delivering the order on time. If you not able to pick your order they simply return to the seller in spite of making the full payment.

The order were exclusive in terms of the availability and have spent so much of time and effort to make the order. So customer is deserved to treated correctly in terms product getting delivered.

Sir this is ajay balure i had purchased casio watch from amazon and i had returned it they will send my money in bank account and i add my card number of account number i had add my card number soo plz send my money back in my new central bank of india bank that card was mine and paytm bank last digit was 701

Sir
I purchased 2 set of amazon brand 15 piece container set abd 1 generic hair care steamer cap worth rs 1788/ from amazon on 14th oct. I still did not get my package but site is showing package delivery on 20th. Despite various complaints on customer services, i only got fake asssurances from company. It was total wastage of time money and energy. I bought this package as a diwali gift for someone but now they are saying for refund system.

My simple query is whether i am getting my package or not. Secondly if amazon is producing fake delivery reports on site. When i have not received any package how can you get delivery report.
This is a complete fraud with customer.

I had a trust in name of amazon but really disappointed with services this time. It seems amazon is loosing its credibility as a shopping site.

Regards
Neeru garg

A refund has been made by amazon on 3th of october regarding a product which i've buyed from the amazon. But the refund has not been received yet. Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i nees to file a "charge dispute" on them, to get the full details. I need bank to resolve this issue as soon as possible or i'm gonna take some legal action. Big amount 15475+990

I purchased a product on amazon on 21st september 2019h of this month using my canara bank debit card and i return the item on 4th october 1019and i have received mail of refund but account not credited till now. Amazor customer care replied they processed refund with reference no. 75260829278033791910057 please check and confirm the status. Payment processed through canara debit card ending with 3411

I have purchased a shoes in oct 2019. Due to some reason, item has returned and Amazon India has refunded amount 564.00on 9oct 2019 vide ref no[protected] to my SBI acct. and successfully processed as per amazon customer care information.but refund not yet credited my account.please do needful to get back my refund.

Ordered samsung galaxy m30s cost of rs.16999/- and got ghadi surf soap with karbonn smartphone box same above was conveyed to amazon customer care same day they assured us that we will resolved the issue on priority with in 5 days but today after taking 7days they replied that they can't replace the product as it is secured by them so, i raised complaint against amazon and seller in consumer complaints forum india. It's a heartbroking response. I am a prime member of amazon since last 9 years.

Date Of Incident : 16th Oct'19
Replacement order :[protected]

Incident
I purchased a Hometown Vento Study Table and got it delivered on 17th Oct'19.
As the technician from Amazon India came to Assemble the table he found the product is damaged/defective and suggested to be raised for refund/replacement.
On the same day i took the same with Customer Care and they assure me action within 48hours. Meantime Technician who came to assemble the table also raised the issue with Vendor/and Amazon for which i received a mail copy (attached).
On receiving the mail copy i again called the Customer Care- Amazon India and they provided an option for replacement/or refund and i opted replacement.
MAJOR ISSUE : Since then everyday a Return Pickup is scheduled by agency (DELHIVERY) for which i get the message but by evening again i get the message that Pickup Rescheduled. As i try to approach the Delivery Executive on the mentioned contact in the text, it is either going Switched OFF, or Busy with no revert at all.

It seems they are just making us engage and passing off the time.
Ridiculous, seems AMAZON INDIA has to work on such Sellers who are making fool of customers and making us feel that it's always a Big mistake to order on e-Commerce platform.

Resolution Expected
Kindly get the table replaced on priority (within 2 days)

I have ordered my product on 26 th september, and i have returned the product on 30th september cause it was not of my size. Amazon picked my return on the next day and issued the refund of rs 1839/- on 2oct.. They say, it will reflect in ur account withing 2-5 days.. Its 22nd october.. I havent got any money in my bank account..
Reference number:[protected]
Refund my money

I have ordered two products on 4/10/19... I have tracked the tracking i'd given by amazon... There it is declared that the parcels are delivered already... But i didn't get anything... The name of the delivery boy is sujit mandal whose phone number is provided by amazon delivery... I think the delivery boy has stolen the parcels... Please take necessary step as soon as possible...

Sir i have booked 01 microtek inverter at the rate 4530/- rupees on dated16/10/19 on prepaid basis. My amount is already deducted for booking said item. I have to given delivery date on or before 22.10.19 but suddenly on 21.10.19 when i checked my order on amazon website, show me that your order is cancelled and amount will be credited in 4 to 5 days. Without my permission how amazon cancelled my order. Please see this case.

20/09/2019, transaction with amazon upi account to sbi account. My transection is successful but not debited in sbi account. My transection date is 28/09/2019. I am already complain in bank but bank is not responding. I am complain in both bank,. Uco and sbi bank but both bank are not responding. So request you to kindly grant my complain. Thanku

Hello sir,
This is happening 4th times with me they shipped product and then courier service returned it to seller without attempting delivery. I tried to notice amazon but nothing happen, now after two times of order they are not deliver the product and returning my money back, after blocking my money for more than a month.
I attached all my order screen shots in this.
I raise this issue on twitter and got an email that they will call back within 48 hrs but still no call, instead of call i got an email, scree shot is attached.
I need my blanket..

Purchased t. N. X soft cotton polo shirts for men combo (Pack of 4) from amazon india through central bank of india debit card, but amazon not delivered this product and initiated refund for the same on 12th october but amount still not credited in my account, attachment is there for your reference. Please help me to get my amount refuded

Regards
Aman singh

I have done shopping during great India festival of minimum 5k and the offer is to get 1000 cashback.

I contacted customer executive they said it will get credited on 18th and now they are saying you are not eligible

Order number
[protected]
[protected]

Which has not yet received
Contact number
[protected]

I have done a purchase in the month of aug in amazon.in and the product is not delivered saying premises is closed besides it's open as it's a commercial address.

We have requested for refund and they are telling, it's refunded to your bank, and just giving some reference number.

Bank is saying it's not problem with the bank as we have not received any refund.

Amazon is simply sharing reference number and telling to speak to bank. There is not bank's fault in this.

This order was olaced for a gift to be given to my grand son on his birth day falling on 21st oct 2019
Even if you have intimated that the cosignment will be delivered on 20 th till today no delivery effected. Now the importance og getting this product no longer exist since i had to arrange some other gift for my grand sons birth day.
It is now requested to refund the amount paid by me and you trace the consignment sent and get it back to you

Your immediate action requested

R m d nayar

The details are as given below

Shipment details
Fifa 20 champions edition (Xbox one)
Sold by cloudtail india rs.5, 499.00

Item subtotal: rs.5, 499.00
Shipping & handling: rs.0.00
Pod convenience fee: rs.0.00
Shipment total: rs.5, 499.00
Paid by mastercard: rs.5, 499.00