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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 378

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A
from Mumbai, Maharashtra
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not satisfied want refund

Address:Near cheek gadhi, sanganer Thana, Jaipur, Rajasthan
Website:Amazon.com

Phone delivered to wrong person as my friend was not at home who wanted to cancel the order nd when the order came i received unfortunately from her side. Now when i'm getting agree to have it i saw that it's camera quality is not gud and the phone has hanging issue also so many uninstallable apps are give which covers 1 gb and regarding this when i called to amazon customer care they are not treating me as a customer. I m just fed up of...
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Pavan H R
from Mumbai, Maharashtra
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mi air purifier 2s

Address:Bangalore, Karnataka, 560023

This id regarding order #[protected]
I called amazon customer service regarding changing address of delivery. The executive said the delivery address cannot be changed whereas you can order another item to the delivery address where i wanted to be delivered and he would rise cancellation request for me on the above mentioned order. As he said i placed another order on the different address.
But on 3rd-oct i received...
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S
seemapal pal
from Delhi, Delhi
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refund not reflected in my bank account

Address:121/122 ganj bazar sadar, Meerut, Uttar Pradesh, 250001

To,
The chief branch manager
State bank of india
Parakode branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 535 rupees was successfully processed on 25 sep, 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer...
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A
aalokghosh19
from Mumbai, Maharashtra
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refund from amazon not credited in account.

Address:Indore, Madhya Pradesh, India, Indore, Madhya Pradesh, 452001

My name is aalok ghosh and i had ordered a headphone of r. S 2299 in amazon on 18/9/2019 and after 21/9/2019 i returned this order due to personal reason. And on 21/9/2019 amazon saying that they have initiated the amount to my card but i still didn't get the money amazon sent this reference number 0p1jdl3q0000k0m44wj3 and told me to fill charge dispute form, i visited bank twice and filled the dispute form but bank of india is not able to...
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S
Sreejabinu
from Dharmapuri, Tamil Nadu
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amazon received stone instead of mobile phone

[protected] my order i'd.
I have ordered samsung galaxy m30s on 29th sep 2019 on 30th i got stone inside the vivo box. Immediately i have called the customer care and raised complaint they said they will investigate the matter and will do the needful. Yesterday all of a sudden i have received a mail stating the delivery is proper they cannot refund the amount nor product. It is completely pathetic the company is playing with...
+6 photos
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R
Rajanipavan
from Hosur, Tamil Nadu
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product delivery not done

Address:Ab, 560068

I have ordered a mobile case for my new mobile from amazon app. I have given my office address as the delivery location. I didn't get the delivery till date, but in the app it is showing that the product is delivered to security guard, whereas we don't have any security personnel at the building. And they won't send you sns with delivery person contact number so that we can contact also. When i tried to complain about the same in app, there...
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Satheesh A H
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order # 402-3715454-7202742

Address:FLAT NO:5C,PAUL ABRO RESIDENCY,, CHITTOOR ROAD,KACHERIPADY,, 682018

I was purchased yesterday kraasa men's camel black synthetic slippers - 8, sold by kraasa
Rs.319.00 it was deducted from my account yes bank

Back statement is given below

An amount of inr 319.00 debited to ac xxxxxxxxxxx2124 on 03-oct-2019 12:53:30 on account of net txn: citruspay [protected] 1429. Available balance on 03-oct-2019 12:53:30 is inr 5, 836.03total available balance (Including linked...
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D
divine intervention
from Mumbai, Maharashtra
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money not reimbursed

Address:700120

I bought a neewer clamp for photography for around rs2500 from online shopping site amazon. Order id:[protected]. I paid through my debit card and later cancelled but money has not yet been reimbursed. It has been more than 2months.

After consulting amazons customer service iam charging dispute with reference number: 242759. Kindly look into this matter....
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Address:LARSEN & TOUBRO LIMITED, Transportation Infrastructure Independent Company, Landmark–B, 6th Floor, Suren Road, Chakala, Andheri (East), Mumbai City, Maharashtra, 400093

Order number:[protected] (Rs.5860.00)
Mera naam meraj ahmad hai mane micromax canvas tab p702 tablet amazone say 10.01.2019 ko liya jiska order id[protected] hai or mere micromax canvas tab abhi warranty me hai mane micro max service center me gaya date 21.06.2019 ko to wo bolte hai ki aap ka imei no accept nahi kar raha hai or aap ke invoice bill me black color hai or aap ka mobile blue color ka hai to mane amazon...
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+1 videos
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S
sougatasarkar
from Mumbai, Maharashtra
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money not refunded after cancelling an item

Address:70010

Ive bought an item 'neewer clamp' a photography item from amazon indiq which cost around rs2300. Which i paid through my debit card. But later i cancelled it yet money isnt returned to my debit cards account number.

After consulting amazon they told me to charge dispute on amazon with reference number 242759. My user id on amazon is my email id: [protected]@yahoo.com.

Ill be grateful if you kindly look into this...
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S
Sagar as
from Mumbai, Maharashtra
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order cancelled but refund not received

Dear sir / madam,

I am writing to you to raise an issue about: computers & consumer electronics

The issue that i have experienced was: my order no.[protected]. And 2 day ago i have cancelled my order of mi power bank rs 799. Now amazon customer care said when your order cancelled your fully amount refunded into your amazon pay account. Now today i have received only 49. Rs. Refund not received full amount....
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Address:560004
Website:www.amazon.in

Dear Sir / Madam,

I had created a business seller account on 18Sep2019 with Amazon. Further to this, I purchased a phone for my business vide order numbered[protected] using the same login on Amazon.in website.

When I received the package from Amazon, I was shocked to see that the invoice did not carry my GST number, which was already provided and verified with Amazon at the time of creating my account....
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S
Sheilendra
from Mumbai, Maharashtra
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order #: 408-5374895-2110722

Hi,

Just to give in a nutshell as i have a feeling u are deliberately trying to avoid giving the refund and return the item.

I ordered 2 gifts for my in-laws.

One was a mobile phone which was liked by my mother in law and other was a karaoke system which my father in law did not like. He did not like the performance and therefore i arranged a call for refund twice with him. Your guys made him...
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psuchismita
from Bengaluru, Karnataka
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power women's glide shoes

Address:560068

This is suchismita pradhan. I ordered one shoe from amazon on prime, which suppose to deliver today before 9pm. I tried to reach delivery agent, he did not pick my call, by 8.30 pm, i got notification he tried to attempt delivery, which is not true. Whole day i am in my home & my contact number also reachable & when i tried to connect him after that he diconnected my phone, which is totally unprofessional. I don't find the reason after paying...
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S
sonimanish654
from Delhi, Delhi
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product not delivered/making fool of customers

Address:A-313, street no.5 Dakshinpuri puri doc Ambedkar Nagar sector 5, New Delhi, Delhi, 110062

I have ordered Xiaomi Mi A3 with resisted account of [protected]@gmail.com. I ordered on 29th and expected delivery date was 30th Sept with ORDER #[protected]. I called around 30 times to amazon people since 3 days but no one is able to deliver my product. Every time every people says that they will deliver by today, they had forwarded the query. Today morning i spoke to lady she was saying somehow they are not able to track...
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Sreejabinu
from Dharmapuri, Tamil Nadu
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received stone instead of mobile phone

Address:Chennai, Tamil Nadu, 600117

My oder I'd[protected] have ordered Samsung galaxy M30s on 29th sep the next day on 30th I got a stone inside the vivo box. I got completely shocked and called customer care they said they will immediately look into and help. All of a sudden today I got a mail stating the order was delivered with intact condition. Further refund replacement is not possible. How dare this is completely unfair for reputed company like amazon. It is...
+5 photos
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S
Shubham Kumar pandey1
from Gurugram, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order #171-5639006-2643563

Hi i ordered phone from amazon & with the pickup of old mobilephone as exchange applied . the Delivery guy took phone for the office for checking my old device . The delivery guy & other office person are not educated or not good .They are not able to tally model no which i provided was 100% correct for exchange . any one if google it that mobile no will get that model name. The same concern was told to customer care & they said me that you...
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A
Ala Gesh
from Chennai, Tamil Nadu
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amazon should clarify

Address:Chennai, Tamil Nadu, 600077

Hi Amazon,
Let me elaborate the issue I faced with your customer care team.
I have ordered for a smart TV and the scheduled a TV installation also with Amazon. On[protected] am to 11.30 am
Till now the installation team has not arrived and done the work. As you mention in the order there should be any Adult should be in presence at home, so I have applied Leave and was waiting for the technician till evening.
But...
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A
ARAVINTH BALKI
from Mumbai, Maharashtra
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refund amazon pay balance

Address:3/887,south street ,erumbur&post,cuddalore*(dt) ,tamilnadu, 608704

Sir, the amazon pay balance rs2000 has refund in my account but not credit.there are process completed in August. Many days to go please help me .
that's chrge dispute problem. I speak with amazon customer care our speech in all process are complete so please check my account details

It's my details
Name : sivagangai
Mobile number: [protected]
debit card no: [protected]...
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W
Wanda Henderson
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four transactions

I had a trial of amazon prime. I decided i didn't use it enough to have the prime. I cancelled my prime subscription. For the last four months i have been charged $14.03 on my bank of america credit card. I want this cancelled again immediately and the last four months of being charged put back on my credit card. Thank you for taking care of this, very quickly.
Wanda henderson
1653 county rd. 54
Bremen, al...
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