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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 382

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M
Mohan Kummi
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product not worked properly

Address:500018

As i mentioned that, i have purchased "lifa multi electric mini 4 in 1 desktop functional household sewing machine for home" through amazon on 25th march 2019, my order #[protected], that not working condition properly from last two month. I am trying to amazon to conduct but i did not get. Even from past 3 days i asked amazon they telling to contact seller. If i sent mail to seller he is telling to contact amazon.

Who...
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M
Menhazalam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not credited in my account

Address:Muzaffarpur, Bihar
Website:amazon.in and canarabank.in

I purchased one laptop (Acer aspire 3) amount of 28, 399. On 14th september from amazon, i paid rs10 as amazon pay and rest rs28, 389 of amount i payed using my canara bank debit card. And due to some reason i cancelled it. My order id is[protected]. As per there confirmation refund was issued on 14th september night and it should be reflected in my account under 5 days which end on 19th september but amount isn't credited in my...
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V
vikram bera jat
from Mumbai, Maharashtra
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items not delivered I am pay already

Address:VILLAGE- KATHOTI,TEH-JAYAL, 341023

Sir I am give a order by Amazon but Amazon not delivered this order. This return to seller and company give reason held for payment but I am already pay by net banking.
Amazon company Waste a lot of time for this order . I am refund 5000 RS by Amazon.
My order I'd is[protected]
Name- VIKRAM BERA...
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S
Shailesh J.
from Bhopal, Madhya Pradesh
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order 406-1115462 - one year screen protection plan availment

Address:India

Dear sir / madam,

Please refer my order[protected] for purchase of a mobile.in this deal i was provided one year screen protection plan from amazon promotion offer.

The mobile screen has got crack within one year and i approached lenovo service center for screen replacement many times.

One year is not completed and the plan is activated.

Service center informed that for...
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I was charged 127.63 on my discover card on sept 3 2019. #kdjaiqdjpmv. I do not know what this is and did not order it. Please remove charge. I have also contacted my credit card company. I do not know what the charge is for. I have not ordered any merchandise from amazon since march 2019. Please resolve this matter as soon as possible. Thank you for your attention....
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N
Nishi narchal
from Mumbai, Maharashtra
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I didn't receive my refund

I have ordered a book from amazon india on 24th august 2019 and it was cancelled by them on 29th august 2019. I didn't receive my refund amount of rupees 509.
I have called in amazon several times for inquiry but they said that they have refunded the amount and it is the problem in bank due to linkage failure and asked me to fill this form for getting my refund.
Please try to refund my amount as soon as possible.
Thank...
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A
Aankitk
from Unnao, Uttar Pradesh
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refund not receive in my account

Address:Varanasi, Uttar Pradesh, 221005
Website:amazon india

I order a trouser from amazon. When i receive it i see packet filled with paper. I contact amazon customer service and tell him about my problem. They initiate my refund at 29/07/2019. They say amount credid in my account at 05/08/2019. But amount not receive in my account. They give me refund reference number: #[protected]. I contact bank but no solution. I also file charge dispute but no solution. Sbi customer service say there is no any...
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R
Ram devda
from Mumbai, Maharashtra
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refund request amazon

Address:Bordi faliya shiyabaug b/h khanderao market vadodara, Vadodara, Gujarat, 390001

Refund of rs. 514/- has been made by amazon on 23rd of august 2019 regarding a product wox i7 headphone twins (Order number is #402-[protected]
"the reference number of the refund is ref 143658
But, the refund has not been received yet.
Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i need to file a"charge dispute" on them, to get the full details....
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K
Krishna Chandu
from Mumbai, Maharashtra
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product not delivered but they said it was handed over

Address:Hyderabad, Andhra Pradesh, 500004

I ordered a product from amazon and it says it delivered and i in person received the product which was all fake. I don’t know to whom it was delivered or wether it was delivered at all or not. I haven’t received the delivery boy details and updates. They simply say that they can’t help with this any more. What if this repeat with an most expensive product...
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R
Rony Sinha
from Kolkata, West Bengal
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exhaust fan

Address:Tower 5 flat 10 c Diamond City West. 18 ho chi min sarani.Bakultala. Kolkata 700061, Same as above, Kolkata, West Bengal, 700061

I had ordered harman industries ultimate 8 exhaust fans @999rs. 3 such amounting to a total of 2997rs as per order no.[protected]. I received my order on 25/09/2019 by your agent whereby i made payment of 2997rs by a gift card. I found only 1 item instead of 3 and that too it was wrong item. On raising a complaint to amazon i was told to share my bank account details... As i was not comfortable with sharing my bank ac details i told...
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K
kchandu5200
from Bengaluru, Karnataka
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fire stick:- defective product and not ready to pick up & return the money

I brought "fire tv stick with all-new alexa voice remote | streaming media player" on 24th april 2019. But after a few days alexa's voice stopped working, i called customer care and they replace fire stick only (For this i called twice to the customer care).
But my problem not solved.
I call to customer care, asked to replace with the new device instead of the fire stick. (Fire stick replacement is done but no use). They said...
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Address:208 Weiman Ave, 61607
Website:Amazn.com

I keep getting charged for amazon prime and i do not want it. I cancelled it months ago. I have not authorized these monthly charges. I cancelled one card and now it is appearing on another card i have used to make purchases with. Date charge occurred was 9/19/19
Please refund this charge of $12.99 for amazon prime as i did not ok this charge.
Thank you,

Mary beth,...
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B
Barbara Melville
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amazon prime charges

Address:230 Carolina Meadows Villa, 27517

9/9/2019 Amazon Prime charge $13.09 refer# 4343 & 9/12/2019 Amazon Prime charge $13.09 refer#2200 . I do not know what this charge. Please discontinue Prime charge as I misunderstood what Amazon Prime was. I would like to know what those charges are for. Your attention to this matter would be appreciate....
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G
godugu shiva
from Delhi, Delhi
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fraud job letter

Address:Amazon India Private Limited (Corporate office) 2nd Floor, Safina Towers, Opposite to J.P. Techno Park, No.3, Ali Asker Road, Bangalore – 560052 Email:- [email protected] Contact:-+919560775818, 560052

Now iam facing the problem 24/09/2019 amazon job letter send to me and he was telling me to send money for uniform charges 1550, icici employe bank account amount charges 2550, police verification amount charges 4500, i send to him total amount of 8600 rs, now he was telling to me courier laptop security charges 7000 rs courier dispatched he asking amount to me he was telling in courier amazon idcard, uniform, icici account details, joining...
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Address:4/1, Mahajati Road(Badra), Harisabha Lane, P.O. Italgacha, Durganagar 4 No. Railgate, Kolkata-700079., Kolkata, West Bengal, 700079

Sir,
It is hereby submitted that one online prepaid order bearing no.[protected] of Rs.1158/- (Rs.299.50 X 4) was made from Amazon.in on 06.06.2019 and the same was cancelled. Refund was initiated from Amazon.in on 17.06.2019 with Refund Reference No. 670499. Amounts of Rs.(299.50 x 3) have been credited in the source SB A/c. of SBI except an amount of Rs.299.50. Many communications as well as telephonic conversation have...
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B
Biswajit Purkayastha
from Bongaigaon, Assam
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ordered on 17 september 2019 order# 405-6323080-5952365

Address:Kamrup Metropolitan, Assam, 781028

Dear Sir - At the time of delivery of the defected item of the above mentioned order, I want to return the item, the delivery man refused to return the same as this is the online system when i request him to return the item, he use to some misappropriate words i.e. i am a new online customer, does not know the system of online marketing and many others and after talk to his supervisor, he return the same Pl. take necessary action against...
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A
abhishek198709
from BENGALURU, Karnataka
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cheating customer by delivering wrong product

Address:padmanabhanagar, 560061

Respected sir

Basically i ordered samsung mobile phone from with respect to order no :[protected] order placed on 18th spet 2019.
I have paid 77000+ to amazon which is mobile cost and on exchange given my old phone (Samsung j7) as well.
The product was delivered on 21st sept 2019. The issue is they have delivered wrong product i ordered samsung note10+ which cost 79999 indian rupees but they have delivered...
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A
aktku
from Kolkata, West Bengal
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account hold without reason,making fool.

Address:22 DINO BASU LANE.PO-KANCHRAPARA.DIST-24TH PGS NORTH., North 24 Parganas, West Bengal, 743145

Hi,

Myself anjan kundu, my registered phone no. With amazon that is [protected]., mail is where i am sending the mail.

Last 20.9.19 i have brought mi a3 i have spend the money for it, last expected was mentioned that is 25th of this month i will get it, but as it is amazon prospect next day it will delivered the same. Last few days to asoff now i am writing this mail i was seen order is on preparing mode is on...
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A
aktku
from Kolkata, West Bengal
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account hold without reason, amount got debited.

Address:22 DINO BASU LANE.PO-KANCHRAPARA.DIST-24TH PGS NORTH., North 24 Parganas, West Bengal, 743145

Hi,

Myself anjan kundu, my registered phone no., mail is where i am sending the mail to amazon.

Last 20.9.19 i have brought mi a3 i have spend the money for it, last expected was mentioned that is 25th of this month i will get it, but as it is amazon prospect next day it will delivered the same. Last few days to asoff now i am writing this mail i was seen order is on preparing mode is on order option wise. I...
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S
Shobhit.4387
from Mumbai, Maharashtra
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under warranty product replacement

Address:122017

I am very sorry to say that amazon has lost all its standard in india market.
Despite trying everything, i cannot get my parcel which was a replacement o[censored]nder warranty remote of amazon fire stick.

The major concerns which i would like to highlight as a customer are:
1. Amazon used india post (Govt. Organization) and not a standardized courier service
2. Amazon claims they have attempted to deliver this...
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