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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 380

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Address:Dakshina Kannada, Karnataka, 575022

Dear sir / madam on 28 th i purased it. As per offer
Samsung galaxy – jio double data offer – 2019” entitles you to double data if you activate samsung galaxy m40 or samsung galaxy m30s or samsung galaxy m30 or samsung galaxy m20 or samsung galaxy m10s or samsung galaxy m10 on the jio network for the first time on or after 29th september, 2019 and perform a first recharge of rs.198/- or rs.299/- jio prepaid plan on or after 29th...
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sushant bankar
from Mumbai, Maharashtra
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product delivery & customer service

Address:424/26 prabhat society sector 4 charkop kandovali west mumbai -67, 400067

I have ordered product from amazon first it was showing delivery date as 1st october 2019 but without even attempting delivery, delivery agent marked it as delivery attempted.

I had word with customer service they told me wait till 9pm and your product will get delivered. At 9 pm i again connected with customer service and they told on 2nd october 2019 you will be first prefrence.

Today morning i got email saying...
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Khushal Chawla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they send me empty packet and add unwanted material to maintain the weight i order mi power bank i want my money back

Address:Gurgaon, 122413

I order mi powerbank 20000 mah on 29 october it was delivered to me by 1 october packing was tamper and re stick and i also have the photos of that when i today raise complaint they told me to wait 5 days they dont giving my money back i know after 5 days they told me we dont give you anything because this case was happend with one youtuber here i am providing link check out - https://youtu.be/IJunoo935ME

The amazon try to...
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Nadeem Khadri
from Mumbai, Maharashtra
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price list

Address:#129, SADHUMATTA ROAD,NEAR AQSA MASJID, 562101

I'm nadeem
Last night i have a ordered a digital product asus zenphone 5z which was a renewed product it's showing offer price around 14999, so i ordered it at the time of payment it's debited 16789 why?
It's 1700 for delivery charges.
So morning same product i checked you only see the price which it's showing on the payment page.
Check the screen shot.

First time happened like this in amazon. Making...
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Ashok sogan
from Mumbai, Maharashtra
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sir, aapane mera account band kar diya why

Address:363, parvat puri pink City restaurant golimar garden Amer road Jaipur, Jaipur, Rajasthan, 302002
Website:www.amazon.in

Aapne mera account close kar diya hai aur mera account pe mi A3 ka phone book Kiya h jo 3oct ko dilever Higa or kal ki date me muje phone ki jarurat h
Sir my mobile number is[protected]
[protected]@gmail.com
Address-363, parvat puri pink City restaurant golimar garden Amer road Jaipur Rajasthan
Pin-302002
I have emergency.
Understand me sir please
Solve my problem please hurry upbr...
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Address:60078

28th September I have ordered the mobile from Amazon, am Amazon prime member so they mentioned the guaranteed delivery date as 30th September.

I have mentioned delivery location as my office address, office working hours as 9 to 6pm

When 30th September my other order arrived in the same address early but I have ordered mobile not yet have received so I waited for it
After my office working hours.
br...
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kimi chaurasia
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amazon delivery and customer care - poor service

Address:Building 6, DLF Phase 3, Gurgaon, Haryana, 122002

I have a urgent order of my phone, which my friend has ordered for me and give my contact details as receiver. I received a call from delivery guy on said time however due to some emergency i was not available at mentioned address and since it was an exchange deal i could't ask anyone to pick it on my behalf.
Now i spoke to delivery guy and informed him about my situation, he agreed to deliver the product next day however i still recieved...
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SandeepGoswami20
from Sonipat, Haryana
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quantity not completely full

Address:129 zx east guru angad nagar NEW DELHI, DELHI, 110092 IN, New Delhi, Delhi, 110092

I have order "citra frosted big bulb lights, 20led 10m, plastic frosted globe fairy string lights bulb, indoor outdoor diwali decorative lights/lighting, 240v, plug" on the date of "26 september 2019".

Quantity 3

They sent me only one after 2 days

When i call them they said the second package will come soon but no update.

And i paid for 3 package.

I have attach...
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cmanmeet4444
from Sonipat, Haryana
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soiled supplement product

Address:Sonipat, Haryana, 131001

My product was musclepharm wreckage preworkout.
As soon as i recieved the product from amazon i opened it it was supposed to be powder but it was all exposed to moisture somewhere in their warehouse and transportation.
So i contacted amazon as this product was not returnable and they told be that i should contact the manufacturer and if they wont help then i should contact back to amazon.
I contacted musclepharm and they...
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Sundram Choudhary
from Roorkee, Uttarakhand
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billing address was changed in invoice. not the same as I put when I ordered.

Order id: order #[protected]
Problem:
I bought oneplus 7 phone from business account on amazon.in. During order i gave billing address as company address and shipping address as residential address which an be seen in order summary (Can be seen in attachment).
But when the mobile was delivered, the invoice generated has a fault.in invoice, the shipping address was but in billing address.
When i chat...
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DKgurgaon
from Delhi, Delhi
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got soap instead of phone in the parcel

Address:CNG station Sector 44 near Rider's House gurugram 122003, Gurgaon, Haryana, 122003

I had ordered base variant of samsung galaxy m 30 s 4 gb, 64 gb opal black phone, instead of getting the phone i got a soap out of the box.
Please investigate the matter deeply and provide me the phone i ordered i. E. Samsung galaxy m 30 s 4 gb 64 gb variant.
All other details are also given below
Order date : 28 september 2019
Order #[protected]
Order total : rs 12, 599.10 (1 item)
...
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kishor kumar jena
from Burla, Odisha
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used shoes delivered

Address:Khordha, Odisha, 751007

I purchased a allen cooper safety shoes from amazon india. Product was deliver to on dated 30/09/2019. When i opened the parcel after coming back to home from office, i found the shoes was used before and also i found a bill from the box which was previously generated on name of ajay upadhyay from bihar. Amazon was selling used product to me. I have taken the photos of the shoes.
My amazon order no[protected]
Previous...
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ASHOK KARUMANCHI
from Bengaluru, Karnataka
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unauthorized charges and usage of card details

Address:560048

I am using amzon.in subscription on 20th may 2019 and it is annually 999 rs only. All my cards are only available with www.amazon.in account.

But amazon.com enrolled me into any amazon.com prime membership;

However my credit card were charged for the monthly fee. I have discovered that they were enrolled when i have received my credit card statements and noticed

The fee. This happening to repeatedly,...
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iknowrahul1613
from Chennai, Tamil Nadu
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order # 171-7863093-8677952

Address:G-41, 3rd Floor, Aarya Samaj Road, Uttam Nagar, New Delhi, Delhi, 110059
Website:www.amazon.in/gp/css/order-history?ie=UTF8&ref_=nav_youraccount_orders

I was so excited about the amazon big billion festival sale. I bought the amazon prime for the fast and comfortable delivery of my shopping products.

This is the worse mistake i have ever done.

I ordered a samsung phone and 1 blazer. On saturday 28th sep 2019.
They have informed that they will deliver both the products on sunday. I was so happy, because i wanted to gift that phone to my sister on her...
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Shashank gupta107gamil.com
from Lachhmangarh Sikar, Rajasthan
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headphone missing

Address:1/24 rhb colony behind tv tower sikar, Sikar, Rajasthan, 332001

Jbl endurance dive waterproof wireless in-ear sport headphones with built-in mp3 player (Black) this product missing wireless in - ear sport headphones only one lead in box and customer care not support me and deliver boy not come my house to return product so please slove this case and customer care not help me. I am last two day calling but not respone...
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Ravi100a
from Delhi, Delhi
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order cancel himself by the agent

Address:New Delhi, Delhi, 110044

On 29/09/2019. I order a product by amazon which show dilevry on 30 sept on delivery day the send me a msg that your order is cancel by you.. It is the most embarrassing movement for the whole company than i call customer care the said the don't have any idea about the issue call delivery agent. The delivery agent told ruduly that he not bring the order today...
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trishla P
from Bengaluru, Karnataka
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product is not received after given time.

Address:560091

I am student of law and i did place an order of book named up judicial services with order id[protected]. I placed an order on 8 sept and the expected delivery date was 28 sept which itself is very long waiting time for a student who is preparing for civils exam.
In between approx on 17 sept i send a request toseller mk books to deliver the product little early if possible. I couldn’t received any reply. Later, i tried...
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Ajit Vartak
from Mumbai, Maharashtra
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gst invoice not received in spite gst price shown

Address:Mumbai City, Maharashtra, 400063

Dear sir/madam,
I have ordered mobile nokia 6.1+, on 29 september 2019 order#[protected].
The product is shown with gst prizes and i have uploaded my gst. Inspite of paying gst for the product i don't see gst invoice available with my order.

This is complete cheating by the seller - appario business (Shown as sold by on your portal).

Can you pl. Take immidiate corrective action and send...
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Chanchala sonu
from Kolkata, West Bengal
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complaint against the rude behaviour of delivery man

Today morning i was delivered a parcel which costs rs379. So i gave the delivery man rs500. He failed to produce change but returned the money + gave the parcel to me saying nothing. After like 2-3 hrs he called me again and said that he has canceled the order without my knowledge. So i told him that i've already opened it but he cud either take the money or the parcel back today. He said he'd come tomorrow but i said that i won't be at home...
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Tvs Kumar
from Delhi, Delhi
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defective washing machine delivered

Address:Puttaparthi, Andhra pradesh, 515134

Self ordered through amazon online for washing machine (Whirpool 7kgs fully automatic front loading washing machine fresh care 7110, inbuilt heater / b077ysj7r8/ by paying an amount of rs 24, 990 incl tax on 05.09.2019.
Order no is[protected].

However delivered the machine on 15.09.2019. While opening the washing machine for fitting, it was seen that washing machine was damaged. Immediately replied on 25.09.2019....
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