Amazon India Complaints & Reviews

I ordered phone on 30th they promised to deliver it by 2nd oct then they shift it to 3rd now they are shifting it to 6th and the location of the product while iam tracking is very near to me after some time they change it to the facility centre the customer care executives is not listening to my complaint and today morning they said me that your product is misplaced by us so it will take some time for that Amazon is treating their customers...

My amazon.in account is locked from 20 days. Reason is that i placed a order on amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is locked. I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in but they not listening anything they send me...

I bought Sony TV below model which came along with offer -

Sony Bravia 123 cm (49 inches) 4K UHD Certified Android LED TV KD-49X8000G (Black) (2019 Model) | with Oakter Smart Home Kit Offer

However, there was no OAKTER smart Home Kit delivered along with TV. When I reached out to Customer care, they mentioned Sony has not sent the offer product itself.
They asked to wait until technician turn up and...

HI team,
Good Morning
jay hind

mera name Smit Bhavsar From Ahmedabad .

mene amazon se mobile phone oder kiya 29 oct 2019 payment advance kar diya mera mobile 1 oct 2019 delivery hone vali thi nai hui . amazon ki side muje koi bhi communication mail call nai mila or mobile return kar dia. ok mene call amazone customer care me """" ye statement mobile parcel damage
tha to return ho gya .br...

I have ordered 2 times on Amazon on 24-Sept-2019 and actual estimate date of delivery is 27-Sept-2019, but on that day it has shown delivered but haven't received items yet. So I have raised complaint with them and they requested me to wait until 03-Oct-2019.But nit received today also and I have contacted and they now informing me they will refund the amount or else make replacement of products. But due to their mistake i was not able to...

Which i bought a mobile from amazon, once started to use the mobile not satisfied with the quality and performance, so planning to return it back to the amazon as the item is eligible for 10 days return or replacment.

While trying for return the item, it's arranging the call back but they are not accepting and arranging the return and refund. Their answer is if it's physical damage or wrong item then only they can take it back.br...

I am ordered on 21-sep and order is cancelled. An amount of RS 339 is not credited in my account and
Reference number is: RRN # 74766519267938939482730
As I discussed with Amazon customer refund intiated on 24-sep still I am received the amount on my bank account...

Failure in refunding the money after the recharge through amazon pay became unsuccesfull
I recharged my airtel mobile number using amazon pay they took the money but the recharge was unsuccesfull, but they didnt yet refunded the money
I contacted with the customer care with 4 or 5 times they are not responding anything about my issue. I lost 149 rs. Please do anything to help me...

I booked samsung m10s mobile from amazon great india festival offer. I paid already and got inbox message on my mobile number [protected] with pin on 03.10.2019 for out of delivery. I called 4 times on the number given in message but the agent said your packet is not with me. Suddenly at 11:16am i got another message that your packet not delivered and reattempt on 04.10.2019 due to "i tried and not reached you.

Please notified...

I ordered one plus on 29th under one day delivery option and still as of today (3rd oct 2019) i have not received the same. After several escalations and calls they are asking me to wait till 5 oct 2019 and saying then after they will get me replacement or refund. My point is after 5 oct 2019 how can there be replacement if festive offer season ends on 4th oct and all products will be sold out. That means they are asking me to wait till 5...

Actually I bought a bag from Amazon I said that the delivery will be on 1st October but they didn't delivered me and I contacted them on 2nd October so many times they told that they will deliver it by 2nd October evng but they didn't delivered it .when again I contacted them for the product they are saying to order it once again ..and I even got a e mail that I will get my order in few hours .so please take action towards Amazon.....

#hsbcn[protected] (Confirmatry code by amazon india)
Sir, i bought an amazon alexa on july 10th of 2019 but due to some issue i returned it with in the companies policies on 21 july, as companies gurantes the rufund to be in your bank account with in 3-4 buisness days but due to some concern it get delay and acc. To amazon india they transferresd the refund on 24 of august but i have not recived yet so i reqest you to take appropriate...

श्री मान महोदय मैन अमेज़ॉन से 3मोबाइल आर्डर किया जिसका अमेज़ॉन के कस्टमर केयर से बोला गया था कि अगर अपने अलग अलग कार्ड से पेमेंट किया था तो आपको हर एक मोबाइल पर 1000 का कैसे बैक...

SKU: MN0W2HN/A
Serial No: FYDXW3SMHFLR

Received this iPhone 6S via an Amazon reseller today (2 OCT 2019). The unit is refusing to charged up after 6/8 hours of continuous charging. The charger seems OK (tried with other Apple devices)

Have used many apple products at past but never faced this.

My guess is, few unscrupulous sellers are selling bad/broken/refurbished iPhones via online channels...

I have purchased one book for aprox 11000 which I got in a very bad condition, after discussing the same with their vendor I have returned back to him which got delivered back on 05/Sep. its been a month I'm struggling for refund but whenever I ask for refund I get a reply that they have not received the book back.
since I have sent the book through DTDC, I have shared the DTDC DRS report along with delivery status which says successfully...

I have purchased Nokia 7.1 Blue 4 GB, 64 GB expandable on 25th September 2019 Order No #[protected] and already done payment of 12, 193 and expected delivery was 26th September 2019 I have received notification of product delivered on 5.42 PM on 26th September but I have not yet received my product. As checked with Customer Service Team of Amazon they assured to wait till 28 September as package is to be expected to delivered as it...

Dear sir, I ordered Doy care Aloe Vera soaps RS 155+ delivery charges=240 in Amazon on 22 Sep 2019 order no[protected], but I got different product call Doy RS 120 + delivery charges= 240 on 29 Sep 2019, my point is They cheated me to sent different brand soap and less cost product, so I try to send return, but they said no return policy in this product, so kindly consider my case and help me thanks with regards, Salamon raju...

I didn't get the order on delivery date
And the order was guaranteed delivery.
The order was supposed to deliver 1 oct the guaranted date and now they are saying it will arrive 3 oct.
Please help me
And they are ignoring me on the chat support and on the call they are still saying that you have to wait for 24 hours.
I want my order as soon as possible and today itself.
Its not my fault that it didn't...

I bought a hp laptop from amazon on 29 september.

Amazon product description page mentions that it has ms office lifetime edition, but contains only trial version.

Even discounting several performance related issues, this blatant suppression of facts is unethical and wrong. And the reason i decided to buy this item was that i wanted a genuine inbuilt ms office in my laptop.

This type o[censored]nethical...

Am an amazon customer. I cancelled a vapourizer on 20 th of september. I received a msg telling my money will be refunded shortly. But till this day i didn't get that money back in my account. I did online transaction. Today also i cancelled two products, one safari trolley bag and a college bag because, the date of delivery is too late. Totally it costs more than 4500 inr. I want to know whether i will get refunded of all the three items...