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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 383

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B
Biswajit Purkayastha
from Bongaigaon, Assam
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ordered on 17 september 2019 order# 405-6323080-5952365

Address:Kamrup Metropolitan, Assam, 781028

Dear Sir - At the time of delivery of the defected item of the above mentioned order, I want to return the item, the delivery man refused to return the same as this is the online system when i request him to return the item, he use to some misappropriate words i.e. i am a new online customer, does not know the system of online marketing and many others and after talk to his supervisor, he return the same Pl. take necessary action against...
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A
abhishek198709
from BENGALURU, Karnataka
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cheating customer by delivering wrong product

Address:padmanabhanagar, 560061

Respected sir

Basically i ordered samsung mobile phone from with respect to order no :[protected] order placed on 18th spet 2019.
I have paid 77000+ to amazon which is mobile cost and on exchange given my old phone (Samsung j7) as well.
The product was delivered on 21st sept 2019. The issue is they have delivered wrong product i ordered samsung note10+ which cost 79999 indian rupees but they have delivered...
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A
aktku
from Kolkata, West Bengal
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account hold without reason,making fool.

Address:22 DINO BASU LANE.PO-KANCHRAPARA.DIST-24TH PGS NORTH., North 24 Parganas, West Bengal, 743145

Hi,

Myself anjan kundu, my registered phone no. With amazon that is [protected]., mail is where i am sending the mail.

Last 20.9.19 i have brought mi a3 i have spend the money for it, last expected was mentioned that is 25th of this month i will get it, but as it is amazon prospect next day it will delivered the same. Last few days to asoff now i am writing this mail i was seen order is on preparing mode is on...
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A
aktku
from Kolkata, West Bengal
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account hold without reason, amount got debited.

Address:22 DINO BASU LANE.PO-KANCHRAPARA.DIST-24TH PGS NORTH., North 24 Parganas, West Bengal, 743145

Hi,

Myself anjan kundu, my registered phone no., mail is where i am sending the mail to amazon.

Last 20.9.19 i have brought mi a3 i have spend the money for it, last expected was mentioned that is 25th of this month i will get it, but as it is amazon prospect next day it will delivered the same. Last few days to asoff now i am writing this mail i was seen order is on preparing mode is on order option wise. I...
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S
Shobhit.4387
from Mumbai, Maharashtra
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under warranty product replacement

Address:122017

I am very sorry to say that amazon has lost all its standard in india market.
Despite trying everything, i cannot get my parcel which was a replacement o[censored]nder warranty remote of amazon fire stick.

The major concerns which i would like to highlight as a customer are:
1. Amazon used india post (Govt. Organization) and not a standardized courier service
2. Amazon claims they have attempted to deliver this...
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S
Saloniss
from Basti, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not refunded in bank

Address:Faizabad, Uttar Pradesh, 224001

I ordered a jbl c300si on-ear dynamic wired headphones (Black) worth rs 999/- (Nine hunderd ninety nine) on 19th september 2019 and immediately cancelled it as i mentioned wrong delivery address for the order. I have not yet received the refund in my account however got the message on my number that refund has been made. Please resolve it as soon as possible....
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D
dushyant trivedi
from Mumbai, Maharashtra
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amazon standing instruction

Address:400068

I received this message on 6/9/19 - alert:rs.199.00 spent via credit card xxxxxx at amazon1258399 without pin/otp.
On[protected]:00:03:47

I did not give any permission to amazon to deduct any such amount from my account, and that so happened without any otp or pin. I did not make this transaction, and i want my money back immediately. This is totally unacceptable

Pl. Revert back and give me the complain...
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S
sharma197nitin
from Jalandhar, Punjab
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gst invoice for the order

I ordered a laptop (Hp pavilion gaming) using amazon.in.
I wanted a gst invoice for that but my account was a personal account...
Customer service told me to change my account to business account and so i did...
Its clearly written that your all oast orders will be transferred to buiseness account...
But after completing the transfer to a buiseness account customer service is saying that you will not get a gst...
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V
Vincysofia
from Mumbai, Maharashtra
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refund issue from amazon

Address:600100

My order ID#[protected] my account no. [protected] Indian bank. I ordered 04/09/2019 but I cancelled on 06/09/2019. They initiate refund amount to my account on 16 / 09/2019. My refund reference is 30005492609257122288386
Still now, I don't receive refund amount from AMAZON. Please help me to get amount as soon as possible.
Thanking you...
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V
Vincysofia
from Mumbai, Maharashtra
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refund issue from amazon

Address:No.35 moovender street anna mgr nagar pallikaranai chennai., 600100
Website:Amazon

I'm alima bee bee my indian bank account no [protected]
Respected sir,
I have ordered cosmetic item for rs.165 in amazon 04/09/2019. I have paid by debit card, after two days i have cancelled my order on 06/09/2019. So they successfully initiate refund amount to my account on 16/09/2019. Refund reference no 30005492609257122288386. Still i don't receive amount please help me sir...
Thanking you!...
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Address:Alvina Villla, Near Vishwakarma Hall, Kateel Road, Bajpe, Dakshina Kannada, Karnataka, 574142

I ordered mobile case on 15/07/2019, order#[protected], they assured product delivered within 4 weeks, now more than 3 months product not received, i asked for refund, seller said already raised for refund and 3 - 4 days i will get back my money, now more than 8 days still not received the money, i mailed again, they just give me falls promises...
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S
syed_aleem
from Taliparamba, Kerala
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cashback not credited & offers not received - un - trusty amazon!

Order #[protected]

I have ordered on amazon using my 40% cashback & flat 100 cashback coupons received while applied "newcust" code, but after applying code and ordered no cashback received of rs. 100, immediately initiate severe action on amazon and provide compensation of rs. 5000 in this regarding!

As i have faced many several inconveniences after writing email to [protected]@amazon.in

So...
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S
Sujal Parmar
from Amritsar, Punjab
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refunded amount

Address:31,Rosedeal vatika,near prakruti villas,near bill canal road,atladra, Vadodara, Gujarat, 390012

Hello, i'm sujal parmar, i have order allwin 360 degree spin bucket mop (Pvc) with 2 microfiber heads (Blue), and the product quality is not good, so i have return the product. And the amazon refunded process is 3 to 5 day working hours in back the amount in your account, and amazon refund the amount 20/9/2019. And today is 22/09/2019. So today i call amazon customer care and he tell me the process is done and the amount is transfer to my...
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G
Gutierrez
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robo

Address:67214

Una facturación que me descontaron de mi cuenta de banco un cobro que no tengo idea, quiero que me reembolsen lo más pronto posible, no es justo que hagan cobros sin mi autorización el[protected] un cobro de 14.04 dólares.. Es un fraude ya no confío comprar en amazon por robos... Por favor de verificar el incidente y hacerme saber lo más pronto posible.....
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Dear sir/madam,

I purchased the above mentioned product on amazon website. It was clearly mentioned the in the website that "product will be in an unboxed or refurbished condition. Minimal or no signs of wear and tear." "amazon renewed is your trusted destination for open-box and refurbished products that are inspected and tested to work and look like new". But the product has unacceptable wear and tear and looks very old....
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D
Dhuvi
from Mumbai, Maharashtra
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product cancel but refund is not comes

Address:Sivashakthi flats 2nd floor, Madhura avanu,kumaran nagar, kovur,chennai-128, Chennai, Tamil Nadu, 600128

Hi

I have cancelled an order from amazon and i didn't get my refund and my refund referal code is 75503729258033165783141this is my referral code and the amount is 527. So pls refund my money

Indian bank customer care pls refund my amount in my account i was cancel the product above 15 day so kindly request to you please refund the amount 527...
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N
nishakalpesh
from Mumbai, Maharashtra
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refund issued amazon

Address:Ghatkopar, 400084

A refund has been made by amazon on 2sep of may regarding a product which i've buyed from the amazon. But the refund has not been received yet. Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i nees to file a "charge dispute" on them, to get the full details. I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.
Ref no : 85215229257936279912853...
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H
hukam singh malik
from Jaipur, Rajasthan
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regarding their no cost emi scheme

Address:122105

This is hukam singh
I purchased a oneplus 7 on 11 aug from amazon.in by emi mode but now they are saying that i purchased it in full payment which is totally false. I got all msg on my phone but i exchange my old phone with new one and i did not keep msg backup. Now amazon is not ready to make my no cost emi and my credit card asks for full payment.
Amazon india did not accept mistake or may be the do it purposely to make extra...
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B
Banibrata Ray
from Guwahati, Assam
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consumer complaint id: 2446308 - recovery cheated money

Address:Bangalore & Chennai, Kolkata, West Bengal, 700028

I have lodge complaint on 08/09/19 and your company representative mr. Samir so and so, mob. No.[protected] & [protected] & email id : [protected]@gmail.com. He assured to me total cheated amount refund to my bank a/c, then he collected both bank a/c (Andhra & hdfc bank)
No. Cvv no. Pin no. Necessary passward from me on 08/09/19;09/09/19 & 17/09/19. After that i saw my hdfc bank balance of rs. 2, 26, 350/- withdrawn
By...
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I have order product but some how order is cancelled and amazon intiated refund but till yet it's not receive in my bank account and amazon provided reference number[protected] and i have to bank but bank is also not taking any action against it or against amazon.. And when i talk costumer team of amazon they will also not any strict action against seller...
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