Amazon India Complaints & Reviews

I had ordered amazon fire tv stick which i received on 11 the september 2019 but that was a faulty piece.. On 12 after all the troubleshooting steps the agent ganesh told me that we need to make a replacement i agreed but he said that once the pickup was done the new amazon stick would be delivered within 24 hours as it was falling on a saturday and i was out of station till wednesday i requested them if they could deliver on thursday but...

Dear sir/Madam,
Good evening,
In ref to subject, I would like to inform that since June 2019 Amazon India is auto deducting 12.99 USD from my credit card account.
However, I had not subscribed this service.
In this concern I had done conversations with their representatives many times.
According to them no such subscribed by me in my account.
Every time they assure that since next month it will...

While placing order the product didn't specified that it is not returnable. The product is not authentic, the name of the seller or manufacturer nor the company name is printed on the product as per indian guidelines. Now when i tried to return the same they are showing it is not returnable. the product was received on 16 September 2019. It is the worst product i have ever bought. It destroys your skin completely. Make sure to remove this...

I parched one mobile accessory product amount of rs/-549 from amazon, and i initiated return after 2 days, they took the return now more than10 days over but i still not get my refund of that money, they told they processed the refund on 11.9.2019 but still it’s not reflecting in my account, as per their process they should refund it by last week, please solve my issues about this refund as soon as possible as amazon is not helping me now...

I bought samsung galaxy m40 from amazon india website when i was in india in august 19. As soon as i received the mobile i traveled to australia without testing the mobile.
However when i tested for the first time in australia, it shows the mobile is locked.
The advertisement doesn't show any information regarding the mobile lock.
When i tried to reach amazon india, they are so rude to help the customer and said they...

Hai i m harsh i order power bank in amazon complaint was regarding towards the courier boy he calls me on 18sep afternoon that time i'm in little busy work didn't attend call evening i called again and i asked him 2maro bring that item very recklessly saying we are getting pressures from amazon i cant to bring u 2maro and he was scolding me not all giving respect towards customer i said tell me u r name he was saying come to office and talk...

I have ordered on urban clap by paying from Amazon pay with the offer of 20% cashback on 25july 2019. But till now I have not received my cashback. I have contacted to Amazon customer service around 6 to 7 time. Everytime they said me that your amt will be received in 3 to 4 working days. It's almost 2 months completed but I have not received my cashback....

Decoration item for birthday order no.[protected] was defected and was total waste of money.. The letters of words are missing which has become a spoil spot.. Please do take this into consederation and please try to refund as soon aa possible... This cheap quality and missing items were never expected of amazon.. Take reliable action before we take any strict action.. Thank you...

This is regarding my recent purchase with samsung. I am planning to shift in a new house and i bought three 1.5 ton 3 star ac and 55' 4k uhd smart tv from amazon which were delivered in last week of july 2019. Due to sudden family engagement, i had to leave town and i came back on 06 sep 2019.

On 07 sep 2019, i registered the installation request and on 08 sep 2019, installation executive visited my place and installed two...

Dear concerned,

I was sold a faulty mobile handset by Amazon, which has crossed the 10 days replacement window. Upon approaching the authorized service centre i was told that it in an out of warranty product and they denied any service within the warranty period. Amazon is demanding a " Service denial letter" from me. The service centre has already given them in writing as to why they can't provide any service . According...

I hav e ordered automo care tm, anti puncture gel ant ytre coolant worth of 450rd
Order date 05/9/19
Order id[protected]
Order delivery date was 15-9-19 so i call amazon and amazon customer care provide another date 18-5-19 ane told me that on this day product will come or else will refund my amount but now i m calling amazon care they told me they will not give refund in amazon pay account dont even buy product...

I have requested for refund but the refund is not processed for the order no the item is[protected] and amount is 506. The costumer executive not solving my issues and said its you problem we have no responsibility of this. Amazon representative told me that we cant do anything for this refund we already refunded your amount but it is not reflected in to my account and they told me that your refund is initiated on 16th of august...

Sir i ordered fastrack watch from amazon and at the same day i cancelled it.. I paid through mobikwik upi id.. Amazon refund my amount but not credited to my state bank account.. Amazon provide me refund reference #[protected].. Please check and provide my refund.....

Sir
With due respect i am himansu mauli srichandan kindly inform to u that i had credited balance in amazon pay. I want to transfer this money from amazon to my pnb account. But in case amazon has already started the refund and send the money to my bank account but it hasn't credited yet. And also the pnb customer doesn't file a complain.
So regarding this i want help for getting my money back....

I had ordered moto g7 from amazon but they have delivered moto g7 power with local items in it i had returned but they have not refunded the amount and it has been 8 days still i haven't received my refund amount i have been calling them since then first they said they will provide within 2 days then they said me to wait till 13th of september and again said me to wait till 16th of september and yesterday i had called they said me to wait...

I have purchased helmet from amazon on[protected] by making payment of 12, 999.00 through indian bank debit card. I have returned the item and amazon initiated refund on[protected] with refund reference number of[protected]. They even shared transaction id on my request -03om3osf0000k00r94aj. I visited branch for solution and they contacted billdesk which is the payment gateway. Bill desk is asking to get payment reference number from branch...

Sir i returned my wrist watch at 18 august but i did not get my return money after then they send me an email saying that return process is completed with a unique refrence no[protected]. But i did not get any message from my bank related to return money then i talked with amezon customer care they said that we have done all process from here and talk to your branch so i went to my branch they said that we can not do anythingh they suggest...

Hello there,
I purchased cn-knight tws i8x earbuds of inr 2599.00 on 26 august 2018 with order id # 405-[protected].
I retuned the product with tirupati courier service pvt. Ltd. With awb number[protected].
But i did not get refund yet.
I contacted amazon customer care several times but nothing happened.
I have attached courier slip and tracking details.

Please refund my money inr 2599.00br...

I've ordered a mobile on 7th September i.e. vivo y91 costing 9990 rupees for which I've given my old mobile as exchange after which I've paid 5740 remaining money .And after a day, I've cancelled my order due to the reason that my old mobile got repaired and I've requested a return after which on 8th September at 8 20 pm, a refund has been initiated according to Amazon India .order no is -Your Amazon.in Order #[protected] .
And...

Dear consumer forum

I placed a order in *Amazon India* on 13-9-19 but till 16-9-19 I never know where is my order or product.
After Tracking from 5 days on 16.9.19 I got known that my order is given to wrong person and name on invoice also was wrong it was INDER DEV instead of KRISHAN KUMAR(my name). My order is payed online if this order was booked on COD formet is Amazon excutive will give this order??? No neverbr...