Amazon India Complaints & Reviews

Sir I ordered from Amazon and cancelled my order on the same but didn't get the refund amount in my bank account the order of rs677 and rs499 I cancelled both order on 11 Oct 2019 they said to me the amount takes only 2 to 3 days to refund in your account but I didn't get it

This is to bring to your notice that i am a customer who has been proud buying products of amazon

I am writing this mail with high disappointment and resentment due to unfair business and lack of commitment of amazon,

I have paid rs 13, 499 to order "seagate external hard drive 8 tb" order #[protected]and received a confirmation mail stating that it will be delivered by oct 18 2019,

Post order, i was waiting for the product for 2 days and in between these days i have not been communicated any information or intimated about the product,

On the day of delivery, i got to know that the product is cancelled. And they are said the money will be credited to my accound then to re order the product. Right now the product price is increased 1500 which is not possible to pay more. Since i paid the product its my right to get the product as per the concern. Because of their delaying i cant take the blame on spending additional 1, 500 rupees. Kindly make the arrangement for replacement of the product.

I bought a la-z-boy recliner on 30th sept 2019 and after delivery kept waiting for someone to be sent for installation... After being tossed between amazon and the seller i was finally told after 10 days that amazon can not arrange for installation and they initiated a return... It’s 10 days more and am still waiting for a return pickup despite calling and begging the customer care everyday.in the meanwhile amazon is sitting over a huge amount of my money and my house is occupied by this big piece o[censored]seless furniture. The worst experience so far... Pathetic service and paid harassment.

Dear sir,

We placed order on 4 october 2019, order#[protected] while tracking, its showing that the item is already delivered, but we didn't receive till today. We haven't received any message or mail also in this regard. Pls send us our education world magazine (Ordered item) at the earliest.

With regards,
Kumari
Sri prakash educational society
Visakhapatnam
[protected]

This is to confirm that refund for amount 154.00
899.00
741.00 has been successfully processed on[protected]
[protected]
[protected] and the amount should reflect in your account by now.

Refund reference #[protected]
[protected]
[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.
No come my money

I returned my amazon order which i have paid via upi id and according to them my refund was initiated. I never got my amount credited to my account. Amazon customer service is so poor. They just gave a refund reference number[protected] and said they can't do anything more. They asked me to contact my bank. I contacted my bank customer care. They were worst in cooperating. I called them three times and every time they denied to take my refund reference number and said they don't know what refund reference number is. They said it's all amazon's responsibility and they can't help me in any way. Amazon is asking me to talk to bank and bank is asking me to talk to amazon. And now i just don't feel like having an sbi account or do any online shopping through amazon.

I had cancelled one of my order on 12.10.2019 for which a reference no. For refund which is[protected] was issued but not received the money. After contacting them several times the customer care agent said that they had refunded the amount and now they could not do anything. My registered mobile number with amazon india is [protected]. Kindly help in getting my refund.

The shoes I ordered has been returned and the money is refunded to my account but I have not received the refund.please check this.
However the delivery man took my jeans also to return but there is no track of jeans and has not been returned as per the site.
My amount is stuck and I am disappointed with your service.
Also, when I tried reaching your customer service I couldn't connect and my account has been temporarily blocked.
Please take it seriously and resolve my issue as soon as possible.

Few days back i ordered shoes on 6cot from amazon and then i return them on 12oct and they refund initiated on 12oct after the 8days i still didn't received my refund and bank of baroda customers care services says they don't see any amount credit between 12 to 18 in my account so i request to you please solve my problem.
Refund reference number -
1cw7mjl60000k19ywodw

I have purchased an item from amazon and returned back. Amazon had issued refund on 09/0/2019.
But i didn't received it yet.
I want to complain about it.
Amazon india is saying that they had issued the refund but i didn't received it yet.
Bank is not responding about my complain.
If they won't take action i will take a legal action. So please respond me.

‌i ordered samsung galaxy m30s on monday[protected]... The delivery address is in tirupati... On the website it says the delivery 2-4 days ontime delivery... But it failed as the parcel is still in transit as i am leaving my hometown today for my job. How can i trust amazon on delivery time... As i am very much upset what to do... As i will be not available to collect... And to be frank i lost trust on amazon... Thank you

17 sep 2019
I have transaction rs 3287/- through amazon pay from paytm bank to bank of maharashtra. Regarding transaction i call many time amazon they customer care just told like please wait 24 hour, 48 hour and 3-5 working days.
Initial 20 days status was show pending but today when i checked it status shown successful but i didn't get refuns as well as transction on bank of maharashtra.
I call amazon customer care they told contact with bank of maharashtra with ref id. I called but they (Bank of maharashtra) said sorry there is not any transaction in your account at this amount rs 3287/-. I call again paytm customer they told amount is deducted from our bank please contact with amazon. I call again and again with amazon as well as paytm bank but i didn't get any solution. I need money please please help me.
My transaction ref id no is[protected]
Please. Help me

I have one charge on my bank card for 14.00 and one for 14.00 on my chase card i do not understand why i have two different charges. All so on the web site my account shows my payment should be for 12.00 a month please explain why and what these charges are for asap thank you i have my ordered by thing these charges have been coming out of my accounts for the past 3 months or so

Ordered first mart screen guard & first mart screen protector but received i flexi screen guard & bys golden accessories glass screen protector. Do not show on the website if you do not have the prod to sale.. Please take back both the products & send what was ordered and not what you want to send. Order #[protected] & order #[protected]

I placed order to Amazon for 8 items. While ordering they committed for delivery by certain date. Before that date they return back the items without intimating to me. This is a cheating case after 100% payment made. They are telling lie. I got sms that item is getting delivered on 19th October. After tgatvsuddenly git another SMS on 18th night that item is returned back. As per me it is a cheating case after paying 100% money.

My name is Vicky Bhaskar and I had ordered puma unisex adult axis plus 90s black sneakers of RS.2249 Amount order no[protected] in Amazon on 19 September 2019 and after 20 September I returned this order because I have received missing item. And on 9 October
Amazon initiated the amount to my account but I still didn't get the money. Amazon sent this reference number[protected]
and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My card number is [protected]
[protected]@- [protected]@upi
Account no
[protected]
Bank of Baroda
Thanks you sir

Dear Sir, i cancelled an order on Amazon on 13th October 2019 and i didn't receive the refund till on 18th Oct 2019.Amazon said they initiated the refund against reference number[protected] but my bank said that they are third party and they are not responsible and Amazon said that they processed the refund successfully and they are not responsible that amount Will reflect in my account or not so what can I do.

17 Sep 2019
I have transaction Rs 3287/- through amazon pay from Paytm bank to Bank of Maharashtra. Regarding transaction i call many time amazon they customer care just told like please wait 24 hour, 48 hour and 3-5 working days.
Initial 20 days status was show pending but today when i checked it status shown successful but i didn't get refuns as well as transction on bank of maharashtra.
I call amazon customer care they told contact with bank of maharashtra with ref Id. I called but they(bank of maharashtra) said sorry there is not any transaction in your account at this amount Rs 3287/-. I call again Paytm customer they told amount is deducted from our bank please contact with amazon. I call again and again with amazon as well as Paytm bank but i didn't get any solution. I need money please please help me.
My transaction ref Id no is[protected]

Refund nhi hua bank side
Refund Reference #[protected]
amount 900,
Amazon se 900rs. Ka Refund hua he par account me update nhi hua he plz update kate

I have ordered dell laptop thru' amazon india on 3.10.19. Cancelled the same on 03.10.19. Accordingly amazon initiated refund credit in between 3.10.19 to 11.10.19 to my corp bank. But till date i didn't get any refund credit in my account. When contacted amazon they have given credit reference no.471879 and asked me to contact banker. Hence, i contacted you for the credit amount of rs.25590/-