Amazon India Complaints & Reviews

Purchased a Fsports Mens Grey and Yellow Colour Arrow Series on 04/10/2019 and amount of Rs 826 was deducted from my account. producat Has been Delivered by 9 oct 2019 but product has been not delivered but my amazon account showing product delivered on 10.30 pm. #total #fraud #amazon

I ordered total three items from amazon on Dusshera puja offer.
i paid all amount.
In that only one item got delivered and other two returned back to the seller
without acknowledge me.when i call the customer care they didn't give any proper reason.Later they refund the amount of one item that is also not complete amount.And still they did not return the amount for other item.
Please help me on this.
please find the below order details.
Order #[protected]

3 products of RS.8467 Realme U1 3GB, 32GB STORAGE, New like full edge tempered cover, 3 in 1 double dip case for realme u1 in Amazon on 1 oct 2019 and after 1 hour I cancelled this order.on 1 oct 2019 Amazon initiated the amount but still didn't get the money. Amazon sent this reference number
30005492769274210394576 But refund is not yet come.

Dear team

I purchased a iphone 6s on 29/9/2019 and amount of rs 20999 was deducted from my account. But same was cancelled by me due to rate difference but till now i have not received my refund. I request you to kindly look into the matter as it is pending from last ten days.

Kindly arrange to refund my amount as i need money urgently as it is pending from last ten days.

I have ordered a Samsung galaxy m30s and received a redmi 7. Even after entering correct OTP, the package I received was of different unique id but with all my correct details, name and address.

order[protected].
[protected]@gmail.com

Still Amazon customer care people are not accepting there mistake of sending a wrong package with correct name and details.

Customer care support is not ready to even have further conversation on this issue. They are just telling that we have send the correct product.
If product was correct, how my unique id got changed which is printed on the package not separately pasted. The unique id and OTP was send by Amazon over mail. If that is not matching, what is the customer's fault in that case.

They are not able to handle orders during sale time. Amazon was know for its best service. Now it's being degraded day by day.

I have wasted 16k shopping from Amazon with no fault of my own.

Amazon should respect there customers.

I made a order no.[protected] on dates.05.10.2019 and delivery due date was 07.10.2019 but on due date item was not delivered and after due date i saw that item deliver status displaying that delivery attempted which was automatically updated by the Amazon service thereafter I call to customer service care for this, they replied that your item will defenatally deliver on next day dated-08.10.2019, but till now item was not delivered .finally I have to cancelled this item.keep in your knowledge that your delivery service is very poor and cheap, meanwhile your customer support service is also lazy and third class not to proper attend the customer grivances.

Hi Team

I have order one plus from amazon last week it was to be deliver by this wenesday but I keep on calling customer care every day know the status as the every day you customer care promise it will be deliver by today it was not deliver I have taken 2 days leave to wait for my order which it cost 20000 rs
not they are saying order return to seller can you please file case for compensation as you guyz are terrible even it is not taken into action I have go to consumer forum or police station

Amazon review/complaint reference :
A21tjruun4kgv-rllgq48o9257y

Arrived with broken bottles, so was taken back by courier
A) amazon sent automatic email that 3 delivery attempts made and package taken back - wrong
B) online orders displays as delivered - wrong
C) amazon call center mentions delivered, then checks and confirms that taken back due to broken bottles
D) on being asked how amazon compensates customers for inconvenience, was told “actually the product was delivered on time, it’s just that it was broken” - insensitive, silly, and all possible negative adjectives for poor customer service

मैंने 01/09/2019 को HP का cartage मंगाई थी जिसका ऑर्डर नम्बर[protected] कीमत 1118/-रुपया था और 06/09/19 को delever हुआ परंतु cartage वर्क नहीं कर रहा था फिर मैंने उसे रिटर्न किया जो कि ecom express के माध्यम से 08/09/19 को pickup किया गया और Amazon के wharehouse मे 19/09/19 को पहुच गया परंतु अभी तक मेरा Refund नहीं दिया गया है जब मैं Amazon से बात की थी तो मुझे 09/10/2019 तक का wait करने को कहा गया लेकिन फिर भी मेरा Refund अभी तक नहीं दिया गया है! Amazon बहुत ही fraud and cheating कर रहा है अब इसका camplain मैं counsumer फॉर्म मे करूंगी एक तो समान डुप्लीकेट बेचता है और जब refund माँगों तो amazon अपनी औकात दिखा देती है!

I had ordered for Nokia 6.1 plus black 64 GB memory 6 GB ram on 29th September 2019. I have not received the product till 10th October 2019.

Multiple contact with customer care were made by me.

Multiple times promises were made that product will be delivered but I am yet to receive the product.

I would like to complain against Amazon company for not delivering me the product which I have paid for.

I ordered a product of 11, 999 through paytm payment bank debit card on Amazon on 28/09/2019 and cancelled it due to some reason on 30/09/2019 and got an mail from Amazon that refund is initiated and will be refunded in 4 working days with the reference number # 0R9X0LO90000K0OCO1ZA but time period is over and I didn't get my money back so I called Amazon regarding this and they said contact to bank we have initiated this but when I contact to paytm payment bank they said they have not got any money to refund there is nothing like that contact to Amazon they didn't refund that it's like Amazon says we did contact to bank bank says we have not received contact to Amazon where should I go please help me please

Order number[protected]
Product name-pushp paridhan women's lehenga choli (ppl-09_l_pink_l)
Courier name. bluedart.in
Tracking id: [protected]
Courier not delivered to me,
Product not delivered also not processed my refund, please return my money, amazon mentally harassment me, i want not wait more time, please as soon as possible solve my problem,
We had call multiple times but they didnt any valid respond

This is Maqsood Murad I order Samsung Galaxy M30s my order number is ORDER #[protected]

After discussion with amazon team member her name is Kajol, she confirm me that you will receive 1000RS cash back after delivery of your mobile and it will take 2 business days please find the attach file for your good reference.

Still I didn’t received my cash back of 1000RS yet, i want to register a complaint against Kajol one of the customer support employee and amazon company due to giving false commitment to amazon customer.

Awaiting for your prompt action and a quick response for the same thank you.

Regards,
Maqsood Murad

Dear sir,
I was applied for the job on Quikr.com a job was offered by career solution in amazon India at the post of data entry operator job location Lucknow dated 16 Sep 2019.
I had paid the consultancy fees (1500), document verification (5500) and security fees (8000). all of these transaction was made online every receipt has been enclosed in photo.
Every thing was ok but when amazon hr was again demanding for 10k for account opening in axis bank so I refused to pay and I demand of the training and reference letter that after I will pay 10k. but amazon hr refused to to do so he said without account opening my file cannot be process further. but I was not agree to pay any more without any proof of joining letter. then he cancelled my file and said to refund all amount on 3 Oct 2019 but till date 10 Oct 2019 he gave me such dates but he is not refunding money.
So plz make consideration about by information provided below and make them to refund me the money.

Amazon Hr details:-
Name - Rahul Sharma
Mob- [protected]
account detail - federal bank
Name - Jagdish
acc- [protected]
ifsc- FDRL0001451
receipt no- IRK2755330 dtd. 18 sep[protected] rs)
IRK3093878 dtd. 23 sep[protected] rs)
IRK3124789 dtd. 24sep[protected] rs)

Details of consultancy:-
Name - Ishika
Website- careersolutionus.com
Mobile- [protected]
[protected]
account detail :- union bank of india
Name- Virendra singh
acc no -[protected]
ifsc- UBIN0553271
Transaction id:- IRK2579551 dtd. 16 sep[protected] rs)
soft copy of these transaction has been enclosed in photo.

I order mr. Fit slim belt order no[protected].. The belt not fit my body and i am not satisfied about that product.. I want to return my belt and get the refund.. Past 3 days i am trying to contact mr. Fit customer service but i can not. No body response for me.. I am very upset for that type of irresponsible people.. Please help me for return and refund money..

I had purchased 2 airtel dth connections from amazon and after multiple reminders the seller has activated only one connection and is not recharging my second connection and i have logged multiple complaints with amazon but the issue is still not getting resolved.

Order details
Ordered on 21 september 2019 order#[protected]
Invoice
Shipping address
Chirag fatnani
B-302, sai emrald
Vijaynagar, kalewadi
Pimpri chinchwad, maharashtra 411017
India
Payment method
Visa * 0003
Order summary
Item (S) subtotal: 5, 300.00
Shipping: 0.00
Total: 5, 300.00
Grand total: 5, 300.00
Delivered 28-sep-2019
Package was handed directly to the customer.
Signed by: chirag fatnani.
Track package
2
2 of airtel hd set top box with 6 month free my family pack
Sold by: jms concern
2, 650.00

First Amazon failed to do the return pickup and cancels on the last date, later on, asks for self-return. All the vendors have denied sending the gold items. Today, their customer service is unreachable and disconnecting the call multiple times after keeping on hold
Is this how you treat customers?
#amazonindia ORDER #[protected]

Order number[protected], i placed an order for "sampri 6 pack abs exerciser machine with 20 different modes for exercise fitness"on amazon on 22nd sep and paid inr 3, 498 online. They delivered a damaged product as shown in image 1. After which we requested the replacement which amazon scheduled for 30th sep. From 30th sep till 5th oct amazon keep rescheduling the delivery automatically without informing customer.in this duration every time i call amazon customer care they assured that replacement will be done in next 24 hours but again it never happens.

After 5th oct, they informed me that replacement window has been closed and only return and refund is possible, however it has been 5 days, and i have called 3 times in this 5 days period, and every time i have been assured that pickup will be done in next 24 hours but it never happens.

I and my wife are really frustrated on the behavior of amazon on this, there fore i request you to please refund my money and amazon can keep trying for pickup whenever they have time.

My self jamuna k. Vaishnav, i order a mi band - hrx edition (Black)" (Order[protected]) from the amazon india website on 11 april 2019 and due to defeat in the product, i return just next day after i recieve the product. But till today date they haven't refunded my amount (1, 296.00). I have contacted many time to customer care but no response.

நான் 2.10.2019 அன்று உங்கள் அமேசான் செயலி மூலம் 2 பொருட்களை ஆர்டர் செய்தேன், உடனடியாக ஆன்லைனில் பணமும் செலுத்தினேன், ஆனால் இன்று வரை நான் பொருட்களைப் பெறவில்லை. உங்கள் சேவைமைய உதவியாளர்களை நான் தொடர்பு கொள்ளும்போது அவர்கள் சரியாக பதிலளிக்கவில்லை, எனவே நான் மிகவும் கவலைப்படுகிறேன், எனக்கு சரியான பதில் கிடைக்கவில்லை என்றால், நான் நுகர்வோர் நீதிமன்றத்திற்குச் சென்று சட்டத்தை சந்திப்பேன். நான் ஆர்டர் செய்ததற்கான விவரங்களை இத்துடன் இனைத்துள்ளேன்