Amazon India Complaints & Reviews

Amazon.in has rescheduled my laptop pickup on 11th of september though it had already been picked up by an amazon agent on 9th september at 7:30 am. The agent had all the important credentials, printed address proof. But i didn't get any msg after the pickup.45 minutes later i lodged a complain regarding the entire issue. They haven't got the package and my refund hasn't been initiated.. Plzz do something....

Dear Sir,
I ordered an item(ZIPLEX STYLUSH Crystal Clear Soft Hybrid Auto Focus Back Lens Protector Back Cover for VIVO-Y83 (Black)) from Amazon. Excepted delivery date was 06-September-2019.Unfortunately they haven’t delivered the item yet. I have sent them communication mail several times, but have not received any favorable response from them.
I have attached all order details (Screen shots)
Order#[protected],...

Have ordered bean bag from amazon on june 18 it got delivered and due to busy schedule and i could not check 2 days back was filling beans i found bag was torn there is small hole.
I contacted seller he said to wait till monday evening and on monday evening he just given nasty reply saying he cant do anything
I asked what should i do with torn bag, he is asking me to buy new bag and fill in that and destroy old bag, do you...

I have ordered a product from amazon using amazon pay and it was shown that my product would be delivered within 4 or 5 days. I’ve been waiting for the product for more than 2 weeks and i still haven’t got my product. My order id is[protected] and its still showing shipped via amazon. I am very much disappointed about amazon and i wouldn’t recommend amazon to anyone ever again....

I had ordered two products Ipad pro 11 inch 64GB WiFi Space grey and Apple pencil, Both of these were replacement products.

After delivery was done, I found out that these products were damaged, I called customer care to tell about the problem, They scheduled a technical visit to ensure the same.

After Technical visit was done, technician filled the report saying that these products were damaged at the time...

I have purchased Microtronik qualitech from amazon by making payment of 145 throug Punjab national bank in UPI. I have returned the item and amazon initiated refund with refund reference number[protected]. I visited branch for solution and they said to file pos. When i contacted amazon, they requested to file charge dispute with pnb customer care.but pnb customer care executives denying the existence of such form/facility....

Pls note that we have made an online recharge for my mobile number [protected] on dt. 09.09.19 for Rs. 399 from Amazon payment, as it as suppose to recharge my account on or before 09.09.2019.

After my recharge, received invoice where mentioned mobile number [protected], which was not mine (attached).

We would request you kindly refund Invoice amount Rs. 399 in my Amazon pay account or transfer product as per...

I have ordered a product for which i should get a rs - 200/- cashback. But after the product delivered when i didn't get any cashback i contact the amazon care. Without solving my issue they just told me to wait for 5days...7days...10 days... Etc etc. Finally getting frustrated i just stop calling then repeatedly. I also contacted them on twitter and there they didn't solve my issue and just tell me to wait for more and more....

I ordered my hikvison camera 2 mp kit on 30 aug 2018. Order #[protected] and it was delivered wrongly i. E the entire product was not the one which i ordered. On several calls and conversation with amazon i placed a replacement order (Order #[protected] and the same was to be delivered to me on 10th sept 2019. The delivery boy came to my residence and checked the repacement item and verified it to be correct. The whole...

[protected]
The order was delivered to some unknown person and if i contact the customer care, they ask me to check with the neighbors. First of all, who the hell gave amazon.in permission to deliver to someone else. And then the customer care tells me to wait for 3 days
Why the hell should i wait for 3 days for my refund. I was a devot customer. How irresponsible can amazon be with its customers. And there is no use...

To,
The chief branch manager
Hdfc bank
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 199 rupess was successfully processed on 3 september to my account. This amount should have been credited to my hdfc account by now, but i have not received the refund till now.

I have called the hdfc bank of india customer service and also...

Sir/madam,
I purchase an usha imprezza plus mixer grinder (Mg[protected]watt 5 jars with full copper motor (Red/white) |b075h743d1 (Us-mixer-3775). Then return product for some damage issued on 10/08/2019. Product refundable money (Rs. 4210) not credited in my linked bank account. Though amazon representative demand money is credited and give me a reference transaction no.[protected] with date. 20/08/2019. So please help me......

Dear amazon customer care my order no[protected], adidas sport shoes, price-2364/-, purchased date 21/08/2019, and deliver my home at 26/07/2019 but shoes not comfortable me so i am return request to amazon customer care, and 28/08/2019 shoes pick up via ecom express tracking no[protected], today at 06/09/2019 my product reached amazon whare house at 06/09/2019, but amazon not refund given me, i some time contact amazon customer service...

My american express statement shows a charge for $12.99 dated 8/27/19.
I did not request a prime account. While accepting my purchase, the free trial offer came up. I could not find instructions to remove the offer. Please issue a credit for this amount. I think this is a shame to trick customers into signing up for this program.in fact the item i purchased would have been sent at no charges....

Tracking information shows that it will be delivered to me on 12/09/19 what is the use of getting the product will it be delivered to me on30/09/19your Customer service is very very BAD NO have value of the customer. IF IT IS NOT DELIVERD WE WILL MEET IN THE COURT....

I ordered a merlin suit from amazon but it had stains on it so i requested for refund. They told me that i would be refunded in my bank account but refunded in amazon pay balance. I then contacted them after which they deducted the amount and from a month, they are not refunding the amount. They put some or the other excuse. I contact them frequently but don't get a proper response....

I had ordered Skechers shoes from Amazon and for an appropriate size I have refunded it and Amazon issued the refund on 17 July and and they are telling that bank has received it on 21st July but I have not received any refund from Amazon in my bank. I have buy it on cash on delivery and the refund I have done in my Allahabad Bank I have also put a complaint in the bank customer care for this issue but after digging a long time they are telling...

I had ordered a speaker for 3000 inr and then cancelled the order for a refund.
The amazon team has issued a refund but the amount is not credited to my account. They ask me to speak with my bank cutomer care centre and follow steps to check if the money is credited to my account but they do not have any proof of the refund and it doesnt reflect in my bank account statement. Getting back to amazon they say they have refunded the amount...

I am Darapureddy Raja Shekar. Purchase Airtec tv on 17-08-19 with order no[protected] and cancelled the order. I have intiated for refund of my order amount of rupees 6999. I have received SMS on, 25 of August 2019 again I have received another sms on 29-08-19 saying that refund has been processed. When I called customer service and asked same they asked me to wait till 5th of September on 3rd again I called Amazon customer care...

My name is abhishek ingale and i had ordered tos nokia battery of rs.699 from amazon on 7th august 2019.
And after i returned this order 12th august 2019 due to personal reason. And on (Date on which refund initiated)-29th august 2019
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
(602367) and told me to fill charge dispute form but indian bank doesn't have...