Amazon India Complaints & Reviews

Placed an order for mivi duopods m1 true wireless bluetooth earbuds on 23-08-19. Order received on 27-08-19.
Order number[protected]
Payment method - cash on delivery
Placed refund request for the product on 6-09-19.
Pickup date or the product[protected].
Estimated refund amount - rs.2, 999.00
Refund was to be credited to bank account (Syndiicate bank) in 3-5 business days after item is received. On calling and after enquiring hard on 13-09-19 it was informed that there was some mistake in the given account details so the account details were reupdated. It is very disappointing on the behalf of amazon.in that they did not inform me themselves about the issue.
Later, a refund reference no. Was generated by amazon and date given by them for refund return was 30-09-19. But no refund is received in bank account and i am highly disappointed for the same. Every time i call the same thing about reference no. Is repeated all time. Also, since 9-10-19 my calls with amazon are getting disconnected and i am unable to contact them.

I have placed an order for 10700 in purchasing a new Moto phone but later felt it’s a hasty decision on the website like Amazon used . The quality was not acceptable and the same has been communicated to customer care several times but of no use only there has been a templated reply from their end. Need a complete solution on the value for money. I am ok to purchase another model for the same cost but those people got a fool like me to cheat and eat my money. I didn’t use that phone still so Amazon can take that phone as return and I don’t want my money back let this be a different kind of cheating. I cannot hold that phone so requesting your action to help me on this issue.

On 7th october 2019 i have ordered "kingston ssd 480gb". I got the product delivered on 9th october but there was different item in the package. I paid through cash. When i opened the package the item inside it was "kingston ssd 240gb". I have ordered 480gb but got 240gb. I immediately contacted amazon and told them they delivered wrong product. They first denied me any immediate assistance regarding this and told me to wait for 5 days and they will contact me. I waited but didn't get any call. I called them and they said they have investigated and according to their investigation the delivered the write item and cannot assist me further. I sent the photos of the wrong item which i have received. But they denied any assistance and hanged up the call. According to the product information on their page the product is returnable, so i created return request but they cancelled it from their side twice. Now they are not helping me. I paid for the product which is mentioned on their website but they delivered me wrong product. I want return. I want my money back. But they are not even listening me. Now. Please help registered email id on amazon - [protected]@gmail.com contact no - [protected]

I would like to inform you that i bought a mobile phone with my idbi debit card ending in 2022 on amazon.in for an amount of rs.7540 which was cancelled and refund processed by amazon on 30september, 2019 for rs7540 which reference number is - orzv1aawooookop201lx
Cust id[protected]
Account number-[protected]
According to your banking policy it should have credited in 10 business at maximum but more then 10 days already passed. Now the amount is not credited till date as 15october 2019.
I request you to kindly resolve the matter and credit the amount back into my account at the earliest.

14 digit a/c no [protected]
Date of purchase:25th september 2019
Transaction amount 988.6
Mode:debit card
Debit card no [protected]
Date of refund: 30th september 2019
Amount of refund:988.6
Refund refference no.0rzv1aaw0000k0p2jgcw
All information in details is here above. My name: sampa das, contact/whatsapp [protected]
Email:tharaishfp. [protected]@gmail.com

I was supposed to get my refund from amazon after returning my products to them. It has been more than a week and i am yet to receive a refund. When i contacted them, they sent me an email with the reference number. I ordered two products, so i have two reference numbers. They told me to contact the bank and give them this number. Even the bank couldn’t help me and told me to send an email. But this was of no use either. Kindly help me.

Sir i ordered rolgo1 i7s tws mini twin portable wireless bluetooth earbuds on 24 september 2019 and it was delivered on 2nd october 2019 and was not working at all so i returned the same on 3rd october 2019 and got a return transaction id of amazon return id: dgc6bkqgrrma
Order id:[protected]
This was the last message i ever received from their side, now its been 12 days and i am not being informed about anything.
I want my money back in my uco bank account.
Thank you sir.

My refund amount should added in my account rs 676. But it's not done.. Nd order date is 30 sep 2019. And costomer care says after 2-4 days amount will be reflect in your account. But it's not show in my account. And i also complained to sbi costomer care but no anyone can solve this. Please i request to you that... To solve my problem and then notified me...

My account number [protected]. Customer id 8990527 i purchased a product on 2nd october by using canara bank debit card and i returned this product on 5 th october but the refund was not received after 10 days also. As per the confirmaton the refund was initiated on 5th october still refund was not reflected in my account. Amazon customer service provided refund reference number as 0rzv1aaw0000k0p2mn1. There is no proper response from bank so i email you. Please check and confirm the status.

Hello consumer court,
I had ordered a flash from amazon on[protected] my order no.[protected]. But the flash that i got was a complaint one. So i returned back the same on 30th september 2019. But till today there is no news or reply about the flash that i returned. I tried to contact them back. But no use.
I don’t know why these people are irresponsible like this. I need my product as soon as possible.
I believe that the consumer court people will take my complaint against amazon seriously and find me a way in getting back my product.

Thanks

I ordered a toy shine super remote control car on 30 September 2019 which i was payed through debit card and cancelled .but my amount was not credited in my account my order number is[protected]
please can you slove my problem

I had purchased three ladies watches through amazon vide invoice number ynel-9301/hr-ynel[protected] dated 01.10.2019 sold by jwd watch & co. Creative huts, b-703, sector 21, block c faridabad, hariyana 121001. The courier service person delivered the packet on[protected] to me but unfortunately the packet contain only one watch (Swisso analog round dial brown plated) and other two items were missing. The invoice bill in the packet contain the amount of three watches that i ordered and the entire amount in the invoice is paid to the courier service man. Soon after identifying the defects i made return request through the online, but no response were made in this regard up to this time. So i request you to either send other two items or refund the entire amount to me and make necessary arrangement to hand over the delivered item soon

I placed an order for two books on amazon.in english grammer books by wren and martin. The price of the book was rs. 555. I got this shipped to my friends address as i was out of town. After it was delivered i collected it from my friend and on opening found that i had got one different book. The price on this book was rs. 299 book on weight loss. Also the invoice had a different book and in the name of a different person see attached photo. I contacted amazon and was told the return windows was over and so they could not do anything about it, even though it was clear that there was gross negligence on the part of the supplier.

Order id: tracking id:[protected]

Jbl e25bt signature sound wireless in-ear headphones with mic (Black)
का मेरा आर्डर था, जिसे मैंने 3/10/2019 को रिसीव किया। पर पैकेट में मुझे jbl का स्पीकर मिला। मैंने लगातार मैसेज से और फ़ोन से गलत सामान के लिए शिकायत किया, पर मेरा कम्प्लेन किया हुआ कहीँ नहीं दिखा। आज जब पता किया तो पता चला कि मेरा शिकायत कहीं भी दर्ज नहीं है। मेरा tracking id:[protected] है।

Is to confirm that refund for amount 449.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing Amazon.in

This is to inform about the fake job offering in the name [protected]@hiringamazon.in, and was asked to submit the candidate resume, and the very next day there will be a call saying that they are from amazon and it's a verification and interview. The next day another call saying that the one who had sent the resume was selected for the post of supervisor and inorder to get the uniform pay ₹1650 and the money will be replaced very soon after...

Dear amazon team,

My self sanjay jadhav & its ashamed to say that your company executive / dealer not ready to exchanged my old lg product tv 32 inch 3 year back but in amazon offer festival i tried to place new lg tv with exchange offer but same is not done by your dealer or executive [protected] (Stated by your executive that spot on reflecting on tv screen. I had also full payment on 4th oct 2019 and we had received massage on 9th october but from amazon company not given reason to me.
We do complaint in lg company regarding product but they informed me you will complaint against amazon company. I had made full payment on 9 october but still date and time not refund money.

Note:- take a serious matter and give me refund money. I had already published complaint social sites.

Sanjay jadhav

[protected]

मेरा Amazon order no[protected], date-01/09/2019, price-1118/-, products delevery मेरे घर पर 06/09/2019 को हुआ परंतु products काम नहीं किया जिसके कारण मैंने उसे रिटर्न किया 20/09/2019 को Amazon wharehouse मे पहुंच गया परंतु Amazon ने मेरे saving account मे refund ना डालकर Amazon pay मे दे दिया, जब मैंने उसे अपने account मे ट्रांसफ़र करना चाहा तो नहीं हुआ आज 14/10/2019 हो गया है परंतु अभी Amazon customer care ने मेरा Refund नहीं दिया जब भी बात करता हू बहन chod बोलता है 24-48 घण्टे का wait कीजिए mahamadrchod है Amazon कुत्ते साले सूअर के औलाद जब 1118/- रुपया नहीं लोटा पता है तो bhosri के बाप के लिए campany खोला है Amazon सिर्फ डुप्लीकेट समान बेचता है

Respect all the amazon team
Iam g. Ratnam i have order rrb ntpc book with mrp 510rs on 28th sep 2019. But before reached i was cancelled that order due to some reasons after that they sent one msg to me u r refund money will be initiated after getting product to the seller after 3 days they sent one msg our product received and ur refund money is iniated after i was waited for that money more than 5 days but i didn't get the money then i called to the customer service i told these all the information to the customer care person he said to u r refund is intiated 6th sept t 2019. So u have to wait 4-5 days for this payment then i said to him i already waited but i didn't get any amount. I asked them to wt i need to do to get that money but he didn't give proper answer
My order i'd and transaction i'd all d details attached
So plz refund my money

I, smt poli roy, ph - [protected], ordered on 11th oct 2019 for 10 packets of bansuri multicolour mini gel candle combo for decoration - set of 12. Price of each set is rs. 188.00. My order number is[protected]. Accordingly i have paid rs. 1880.00 through my credit card with end four digit 3260.

However i have received only one packet of bansuri multicolour mini gel candle combo for decoration - set of 12.

Kindly cancel my order and refund my money immediately. It is a fraud case.
Pl reply through my email poliroy. [protected]@gmail.com.

Thank you.