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Amazon India Complaints & Reviews

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Last updated Mar 30, 2024
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Amazon India reviews & complaints page 390

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M
Maaz Mujahid
from Delhi, Delhi
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item marked as delivered yet not received by me

Address:110094

Hi, I have ordered Noise wireless earphones on Amazon and next day it was marked as delivered but I didn't get the product. I contacted several times to the customer care but yet they keep asking for additional 24hr time everyday. They don't even bother to check with their delivery agent whether he has delivered it or not....
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C
chirag savala
from Mumbai, Maharashtra
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refund of my cancelled order

I chirag savala had cancelled order of rs 1037 given on 3august 2019 so kin dly refund my money the amount in break up -199 then 145.67 then 172 then 104 then 416 total - 1037 rs i had orderd a to z mysteries book from amazon india, in on 3rd august and my amount was deducted then i had cancelled my order so plz look in this matter my reg mobile no [protected]...
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C
Chandana P
from Bengaluru, Karnataka
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product not delivered and no refund provided - order# 405-7000948-9890719

Address:560066

I did ordered a product from amazon.in on 8th of august. But till date it did not got delivered, but on their site status of delivery got updated to "delivered", but i have not received. Amazon customer care representative asked me to raise a refund request as i have not received the product. I applied for refund, but it got rejected. Now customer support team is telling that they can't help in this case further, i had to contact "[protected]@amazon.in"....
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K
Kiran divekar
from Mumbai, Maharashtra
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refind not credited to account

Address:410206

I have order on 29 aug s5 wireless headphon rs. 1999/- product from amazon. It was place order twice and once i cancel the one. But cancel item refund rs 1999/- still not refunded to my sbi credit card till 7 sep. My sbi card shows the bill of 3999/-till now. I have already ask so many times to amazon about it. They will answer me it will come to my ac by 5 sep. Yesterday i ask to them they will told it will come today. But today now they...
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N
Nitin Saxena 2
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobizilla local airpods

Address:B-41 Gazipur Village, Opposite Community Center, New Delhi, Delhi, 110096

Hi sir
I have purchased a mobizzila local air pods from amazon on 21. July.2019 in rs 539.00 under order id#[protected] which has been received after 2-3 days. I tried to use that gadget but it was defected, poor quality product and non-workable as well. So i raised a return request on 25. July.2019 after that no one pickup that thing from my address and amazon send me a packing label with incorrect address of seller. So...
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M
Mitchelle Christopher
from Delhi, Delhi
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damaged product was delivered and they blame the customer

I had placed an order for an ipad on the 8th of august 2019, when i recieved the ipad it was damaged with the amazon cover intact, the products box had a hole and the glass was shattered. That very day i placed a call to customer care and they had initiated an inspection which they messed up and i had to wait three days for this to be done. After that product was to be returned, i have contacted them for 25 times plus easily. They assured...
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C
Cuty Lata
from Noida, Uttar Pradesh
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I have not received my refund yet

Dear sir,

I have purchased a mobile phone through my debit card from amazon and paid rs. 18750 on july 28, 2019. But due to some technical reason i requested for refund from amazon and in the meanwhile i have closed my account on august 6, 2019 and amazon has refunded the money of rs. 18750 on august 21, 2019 into my account that has closed on august 6, 2019.

I have received the credit message through hdfc bank...
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S
saluddinkhan
from Gurgaon, Haryana
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refund 580 transaction number-923407229785

Address:122107

Hi team please process my refund 580rs transaction number[protected].
Please help and close asap. Please check my complaint and close asap. Amazon already reflect the amount but not show in my account. So please process for the refund. The refund reference number for transaction[protected]. Please close the urjent becies....
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B
BADAL VERMA
from Hojai, Assam
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fraud in quick heal antivirus by amazon

Address:cinagrO Organic 6A Subhashree Residency 31/2 Benaras Road HOWRAH, WEST BENGAL 711106 INDIA, 711106
Website:www.amazon.in

I had ordered a quick heal antivirus on 31 august 2019
Order no.[protected] and today i have got the delivery in which they have sent me a blank dvd, no branding no seal.
I am totally disappointed with amazon seller and and its service.
Its a fraud done by amazon. I want refund for this product.
Please help me to get rid of this fraudulent done by amazon.
Amazons worst service. Refund me as...
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P
Priyanka Choubey
from Rajkot, Gujarat
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refund from amazon order # 171-9691515-4708331 not received

Address:Sanand, Ahmedabad, Gujarat, 382110

I have made an order for a e home garden slide for kids on 5th septemeber 2019 bearing order no #[protected]. We cancelled the order on the same day but refund not yet received yet.

We tried to enquire thruogh sms but while enquiring through sms for refund it says "we didnt find any matching refunds for your account"

I have made an order for a e home garden slide for kids on 5th septemeber 2019 bearing...
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B
Bhavana Baghela
from Dhaulpur, Rajasthan
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5% cash back not received on hdfc debit card cash back offer.

Address:INDIA, 248001

I have purchased one one plus 7 (Mirror blue) via order no.[protected] dtd. 13.08.2019 from amazon india, it has 5% cashback offer by hdfc debit card, but on queering with amazon they replied to contact hdfc customer care and also said generally it will credited within 3 working days to your account, then i contacted to hdfc and they assured about cashback but also replied to contact amazon about cashback, it is now more than 20...
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P
pbk2019
from Delhi, Delhi
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philips hand blender model 1604

Address:New Delhi, Delhi

I had ordered for rhe product from amazon app. Package was missing one accessory. After that i requested for replacement, the next day 6-sep-2019) amazon was suppose to make deluvery of replacement product. Delivery agent made a call but did not waited for the call to be picked. I made a return call but that person kept on disconnect the phone.

Order tracking no[protected]...
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Address:412 E SQUARE SUBHASH ROAD VILE PARLE EAST MUMBAI, 400057

I chhaya mamlekar given order as per details given below dt 20.08.2019 till not received
Order details
Ordered on 20 august 2019 order#[protected]
Invoice
Shipping address
Chhaya rajaram mamlekar
412 e square 4th floor,
Subhash road vile parle - east
Mumbai, maharashtra 400057
India
Payment method
* 4884
Amazon pay balance
Order summarybr...
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S
Surendra Konanki
from Ongole, Andhra Pradesh
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regarding refund on return

Address:Saint Anns Eng College,Vetapalem, Prakasam, Andhra Pradesh, 523157

Hai all this is konankisurendra from chirala, andhrapradesh 523157. I have returned the vitrico digital band which i purchased in online thru amazon. But
Still i didnt reveived my refund amount, even after 30 days. Everytime they are framing a new story, even i have given my bank account details with ifsc code. Such a shame on the gaint company like amazon, when small companies like snapdeal and flipkart are doing brilliant service...
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J
jitendra71976
from Haridwar, Uttarakhand
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wrong product send and not refund and replace

They all are cheater they send me wrong product
Order #[protected] order placed 28 august 2019
Total 7, 999.00
I ordered mi y2 he send me i kall keypad mobile worth of 1500rs
Pls help me i paid by cod they i check the package i front of delivery boy there is i kall mobile delivery boy said they can not do anything complaint on amazon they can help i also have unboxing video
And i complaint on amazon...
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S
Surendra Konanki
from Ongole, Andhra Pradesh
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regarding refund on return

Address:Saint Anns Eng College, Prakasam, Andhra Pradesh, 523157

Hai this is konanki surendra, iam from chirala, andhrapradesh, actually i returned the vitrico digital band to amazon as it was defective item and old. I gave complaint regarding refund one month back, but still i didnt got refund of 470/- rupees to my account, even i gave my account no, with ifsc code to them. Every time they are framing new stories. Iam very pitty on amazon as it is cheating people for small amounts and saying it is no...
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S
Shrikanth Reddy Aenugu
from Mumbai, Maharashtra
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order # 408-2651250-6822713- additional offer given is not provided

Address:Ranga Reddy, Andhra Pradesh, 500019

I have purchased one plus 7 on 24th july and as per the offer available on amazon page if i purchase one plus 7 in between 24th and 31st july i was eligible for 12 month protection plan.

It was mentioned that the details would be received within 7 days but until now i didn't receive anything and amazon is telling to contact one plus team for the offer. One plus has denied the offer and amazon is not giving any response on email...
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M
Mona9450
from Noida, Uttar Pradesh
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money not received in bank account

Address:Gorakhpur, Uttar Pradesh, 273005

My name is monal gupta and I had ordered Product amount of RS 999 (back support belt) from Amazon on (24 June 2019) and product delivery date is 29 June 2019) I returned this order due to personal reason. And on 2 July 2019 on which refund initiated .
Amazon initiated the amount to my card (ALLAHABAD BANK) but I still didn't get the money. Amazon sent this reference number[protected]
and told me to fill charge dispute form...
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S
Shashank N
from Bengaluru, Karnataka
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delivering wrong product

Address:Bangalore, Karnataka, 560043

I had ordered a homecentre standing mirror worth 10320 (Mrp: 17000) on 24th august, wrong product was delivered on 1st september whose mrp itself is worth 7900. When i arranged for return of the order, they initially said within 4 days the order would be picked. On 2nd september they said pickup is out for picking the return item, no one showed up. The very next day they say 2nd september was public holiday so the 4 days return period starts...
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A
Abbas Sabuwala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

orders not being picked up

Address:107/D, Hasham Building, Mohammed Ali Road, Mumbai City, Maharashtra, 400003

My order nos.[protected] &[protected] are pending for pick up since a while now. My earlier order no.[protected] was cancelled because the order was not picked up. I have raised cases:
[protected] on 29 august, 2019 12:31:00 pm ist
[protected] on 30 august, 2019 12:55:02 pm ist
[protected] on 1 september, 2019 1:59:25 pm ist
[protected] on 2 september, 2019 10:33:48 pm ist
[protected]...
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