Amazon India Complaints & Reviews

I ordered laptop battery and cancelled on that day only
Order #[protected]

Its more than 12days completed but still there is no such response from amazon
Every time they told we already initiated your amount but still not credited in my account.
I asked give me reference number for refund but they are always providing only reference which initially transaction done.
Reference #[protected]

Request you to refund my money

I had ordered dresses from amazon in sept 2019 and i returned few of them. A total of rs. 1402/- was refunded by amazon on 1st oct 2019 but there is no credit in my bank a/c till today i. E. 11th oct 2019.
I contacted amazon's customer care, they said that the amount has been refunded from their side on 1st oct only and told me to contact my bank.
I, then, contacted my bank and as usual they also replied that there is no refund from amazon on that date.
It is very disgusting from both the amazon., being the biggest online shopping site and a bank with such a large customer capacity.
Therefore, its my humble request to plz resolve my issue asap and credit the refund into my account.

I ordered a relatively expensive monitor on 1st oct 2019 from amazon india, for my business, which is a photography company. The order delivery date (See screenshot) was between 3rd and 10th october. On the 8th of october i checked the tracking of the shipment, it said 'yet to be dispatched, so i opened the customer care chat and requested them to take notice (See screenshot). So i also asked him what would happen if it wasn't delivered on time, he didn't reply to that. The customer care execute, assured me that it would be sent within 24-48 hours. And that was it. Today i. E the 10th of october, whilst i was desperately awaiting my monitor, as my pictures have to be delivered by saturday, i checked out my delivery status and was in for a shock, it says delivery date "tuesday, your shipment has be shipped"! I'm currently in a bit of a soup rn, how do i deliver my images to my clients? If it isn't delivered on time, my business name will be affected, as we're and always have been punctual when it comes to our delivery of images! The irony is, i, a small business can deliver my images on time, but you, amazon india pvt ltd, a multi billion dollar business couldn't even notify me that my product was late and/or wouldn't be shipped on time. You tell me amazon india, what would you do if your sellers didn't deliver their products to your warehouses on time? How much would you fine them? How angry would your customers be? How pissed off would your management and administration be? Take a long hard look at these points and you will be in my shoes.

Respected sravani sahab
This is perhaps my third letter to you. Sir my name is sultan urooj and i got your email letter dated 6/10/2019 about (Havells bt5151c li-ion cord and cordless beard trimmer (Order no #[protected] which was never ever delivered to me but shown delivered on my amazon account.

In aforesaid email letter dated 6/10/2019, you stated and assured these two facts to me : "if you’ve checked and still can’t locate the order, i’d request you to kindly wait till 8 october 2019, for me to get a confirmation from my team regarding the delivery status.

This is the maximum time we provide, for the courier team to deliver the order. If in case, the order isn’t delivered by this time, we consider the order to be lost and will immediately process a replacement or refund as per customer’s request".


Sir 8 oct has gone by 9 & 10 oct are also gone by but i am not having my consignment information or replacement or refund information.

Therefore sir i request you to clear the matter so that i can place the fresh trimmer order in your coming great indian festival’s time span.
Thanking you
Your faithful costumer
Sultan urooj

We have ordered wonderchef appliances 4 days before but while receiving we observe that one of the product was defective it is slightly damaged from side
The container is not in circle shape & even the top is not proper
It cannot be used for cooking
Please exchange the product as soon as possible
We have share the photo of damages
Do the need full thank you

My order no.[protected]
I ordered on 1/10, delivery date was 4/10 but i didn't get my order at all. I cancelled my order on 9/10 but the refund is still not initiated. They say they will initiate it once the order reaches the seller. But it's not happening.

This amazon sale was a scam. See the number of complaints on this page regarding refund. All consumers are requested to consolidate on twitter against amazon and participate in hashtag #banamazon. Let's bring this company down like zomato. Don't let them get away with your money.

My order confirmation no.#[protected]. Ordered 2sets of 4pics but get only one set of 4pics nd bill made for 2 sets. Amazoñ should check d item as per order then ship it. Asked delivery boy how complain to co?. Has he have any phone no? He denied. Company should take care and match dproducts as per given order.
It is good i checked in front of delivery boy if not so i would have gave double money, nd i have to struggle with you

Dear sir,

I gave one order (Order id[protected] one mi beard trimmer and mi usb data cable from amazon date on 29 sep2019 and delivery time gave on 30 sep 2019. On 30sep 2019 we have not receive any product by amazon. When i am tracking my oder in amazon app then show that package was handed directly to the customer. Signed by: deepak sharma but physicaly we have not recive any product by amazon. Then i complain to amazon customer care number then they said wait for 2 oct 2019. After 2 oct 2019 i complaind again to amazon customer care and they are saying for waiting 3 to 5 days for investigation. After 5 days we could not any update by amazon team then i called again to amazon customer care but they are saying that product has been delivered by us but i could not receive any product from amazon and now amazon team is to refuse my product and refund against order and they are saying to go for ligal. So, i request to you that please resolve the issue.
Thanks sir

Regards
Deepak kumar sharma
Mobile no. [protected] mail [protected]@gmail.com
Order id[protected]
Date 29 sep 2019

Purchased a Fsports Mens Grey and Yellow Colour Arrow Series on 04/10/2019 and amount of Rs 826 was deducted from my account. producat Has been Delivered by 9 oct 2019 but product has been not delivered but my amazon account showing product delivered on 10.30 pm. #total #fraud #amazon

I ordered total three items from amazon on Dusshera puja offer.
i paid all amount.
In that only one item got delivered and other two returned back to the seller
without acknowledge me.when i call the customer care they didn't give any proper reason.Later they refund the amount of one item that is also not complete amount.And still they did not return the amount for other item.
Please help me on this.
please find the below order details.
Order #[protected]

3 products of RS.8467 Realme U1 3GB, 32GB STORAGE, New like full edge tempered cover, 3 in 1 double dip case for realme u1 in Amazon on 1 oct 2019 and after 1 hour I cancelled this order.on 1 oct 2019 Amazon initiated the amount but still didn't get the money. Amazon sent this reference number
30005492769274210394576 But refund is not yet come.

Dear team

I purchased a iphone 6s on 29/9/2019 and amount of rs 20999 was deducted from my account. But same was cancelled by me due to rate difference but till now i have not received my refund. I request you to kindly look into the matter as it is pending from last ten days.

Kindly arrange to refund my amount as i need money urgently as it is pending from last ten days.

I have ordered a Samsung galaxy m30s and received a redmi 7. Even after entering correct OTP, the package I received was of different unique id but with all my correct details, name and address.

order[protected].
[protected]@gmail.com

Still Amazon customer care people are not accepting there mistake of sending a wrong package with correct name and details.

Customer care support is not ready to even have further conversation on this issue. They are just telling that we have send the correct product.
If product was correct, how my unique id got changed which is printed on the package not separately pasted. The unique id and OTP was send by Amazon over mail. If that is not matching, what is the customer's fault in that case.

They are not able to handle orders during sale time. Amazon was know for its best service. Now it's being degraded day by day.

I have wasted 16k shopping from Amazon with no fault of my own.

Amazon should respect there customers.

I made a order no.[protected] on dates.05.10.2019 and delivery due date was 07.10.2019 but on due date item was not delivered and after due date i saw that item deliver status displaying that delivery attempted which was automatically updated by the Amazon service thereafter I call to customer service care for this, they replied that your item will defenatally deliver on next day dated-08.10.2019, but till now item was not delivered .finally I have to cancelled this item.keep in your knowledge that your delivery service is very poor and cheap, meanwhile your customer support service is also lazy and third class not to proper attend the customer grivances.

Hi Team

I have order one plus from amazon last week it was to be deliver by this wenesday but I keep on calling customer care every day know the status as the every day you customer care promise it will be deliver by today it was not deliver I have taken 2 days leave to wait for my order which it cost 20000 rs
not they are saying order return to seller can you please file case for compensation as you guyz are terrible even it is not taken into action I have go to consumer forum or police station

Amazon review/complaint reference :
A21tjruun4kgv-rllgq48o9257y

Arrived with broken bottles, so was taken back by courier
A) amazon sent automatic email that 3 delivery attempts made and package taken back - wrong
B) online orders displays as delivered - wrong
C) amazon call center mentions delivered, then checks and confirms that taken back due to broken bottles
D) on being asked how amazon compensates customers for inconvenience, was told “actually the product was delivered on time, it’s just that it was broken” - insensitive, silly, and all possible negative adjectives for poor customer service

मैंने 01/09/2019 को HP का cartage मंगाई थी जिसका ऑर्डर नम्बर[protected] कीमत 1118/-रुपया था और 06/09/19 को delever हुआ परंतु cartage वर्क नहीं कर रहा था फिर मैंने उसे रिटर्न किया जो कि ecom express के माध्यम से 08/09/19 को pickup किया गया और Amazon के wharehouse मे 19/09/19 को पहुच गया परंतु अभी तक मेरा Refund नहीं दिया गया है जब मैं Amazon से बात की थी तो मुझे 09/10/2019 तक का wait करने को कहा गया लेकिन फिर भी मेरा Refund अभी तक नहीं दिया गया है! Amazon बहुत ही fraud and cheating कर रहा है अब इसका camplain मैं counsumer फॉर्म मे करूंगी एक तो समान डुप्लीकेट बेचता है और जब refund माँगों तो amazon अपनी औकात दिखा देती है!

I had ordered for Nokia 6.1 plus black 64 GB memory 6 GB ram on 29th September 2019. I have not received the product till 10th October 2019.

Multiple contact with customer care were made by me.

Multiple times promises were made that product will be delivered but I am yet to receive the product.

I would like to complain against Amazon company for not delivering me the product which I have paid for.

I ordered a product of 11, 999 through paytm payment bank debit card on Amazon on 28/09/2019 and cancelled it due to some reason on 30/09/2019 and got an mail from Amazon that refund is initiated and will be refunded in 4 working days with the reference number # 0R9X0LO90000K0OCO1ZA but time period is over and I didn't get my money back so I called Amazon regarding this and they said contact to bank we have initiated this but when I contact to paytm payment bank they said they have not got any money to refund there is nothing like that contact to Amazon they didn't refund that it's like Amazon says we did contact to bank bank says we have not received contact to Amazon where should I go please help me please

Order number[protected]
Product name-pushp paridhan women's lehenga choli (ppl-09_l_pink_l)
Courier name. bluedart.in
Tracking id: [protected]
Courier not delivered to me,
Product not delivered also not processed my refund, please return my money, amazon mentally harassment me, i want not wait more time, please as soon as possible solve my problem,
We had call multiple times but they didnt any valid respond