Amazon India Complaints & Reviews

They cheated me by telling me that they will give me job and told me to invest money for commission and told me to send money for different UPI ID but when i asked for withdrawal they are increasing the task and amount by now they have took 50000 and above from me plz don't trust this people and plz try to recover our money atleast half of the money

This is really a pathetic experience from Amazon, which put me totally disbelief.

This is daylight fraud done by the seller and Amazon is also a part of it. I ordered multiple items on Amazon through year regularly, I might have ordered more than a lakh rupees items till now using Amazon.

This time a Blazer was a part of my order[protected], placed on 27th Nov 2022 for Rs - 2925, however surprise to get a delivery of a piece of garbage cloth instead of Blazer. I got delivery on 8th of Dec 2022, same day I made complaint about the same to Amazon helpline however surprise to see that when they come back and told me you're delivered a correct product only.
I escalated further on Amazon customer care but seems of No help, rather assisting me they cancelled my return request saying, no refund can be processed. The customer care is also very "Rude", keep on saying one thing again and again - sir we cannot do anything, we've done the investigation, sorry refund cannot be processed. What investigation they've done, they cannot trust the exact images I have shared with packing, the seller has 88% all negative reviews and cannot trust customer in this ? This really put me in a disbelief, can't really imagine its done by such a big trusted shopping company.

Sir, 3000 Rupees are really not a big amount, but they're doing this scam in daylight. So I decided to put this complained on this forum. I strongly believe you'll surely teach them a lesson so that they cannot think of doing it again.

regards,
Ravi Kohli

Hi this is surya
I purchased a watch on Amazon. I received different itam call to customer support and tell the issue about the wrong itam received and share the images also after the confirmation he pick up the item. Now he not issued the refund.

There are so many refunds pending with amazon, every time i ask customer care they said it is with your bank and bank says it is with amazon. its been around 7 orders i haven't received any single penny in my account. i have proof with all bank statement and all

On 30.10.2022 the company received seven number of fraudulent credit amounts (three credits for Rs. 99999 each, two credits for Rs. 50000 each, one for Rs. 99990, and the other one for Rs. 99900) after debit from account No. [protected] of India Bank as is evident from statement of account enclosed herewith. Upon compliant to the concerned Bank, two amount of Rs. 99990 and Rs. 99900 were refunded /credited to the account on the next date i.e. 31.10.2022 but the remaining amounts have not been credited /refunded into the account in spite of vigorous follow ups.Hence this complaint

Hi this is surya
I purchased a watch on Amazon. I received different itam call to customer support and tell the issue about the wrong itam received and share the images also after the confirmation he pick up the item. Now he not issued the refund

Hi,

I want to raise a complaint that Amazon order[protected] which was Not Delivered to me, instead it reached to someone else, I have cross verified with tracking details by contacting Xpressbees as per the given tracking ID - [protected] in Amazon order tracking as per Xpressbees customer care it was delivered to some other person whos name is Saket, also the pin code and address which I have given related to my Amazon order is not matched with their details.

This is a very disheartening situation for me because I am unable to raise a refund request or and seller is not active or replying anywhere, hence request immediate help to initiate the refund amount.

My money is now stuck because Amazon is not allowing to request refund option, please refer to attached screenshot

ORDER PLACED on 24 February 2023 with TOTAL 4, 014.29

On 13th feb 2023 i purchased a phone and got the delivery on 16th feb 2023 but the phone back panel was damaged. So in contacted Amazon customer support and they created a return pickup for me but from 18th feb 2023 to 3rd march 2023 return pickup was cancelled 8 times. And now amazon is ignoring my issue no one is helping me.

I ve purchased two big bazaar gift card value rs 500 each with a validity of 1 year each on 7th of march 2022 but big bazaar was permanently closed on 28 feb 2022..
My order i'd
[protected]-9105147
[protected]-4845169
I was unaware of it and purchased it on 7th of march 2022... First of all when it's permanently closed it shouldn't be available on amazon site... After 1 month when i contacted amazon they told me mam it will redeem on smart bazaar whenever it will open in your city (Guwahati assam) after 5 to 6 months smart bazaar was opened in my city i. E guwahati thn i visited there they deny that big bazaar is completely different platform n smart bazaar is completely a different platform big bazaar gift cards are not redeemable here... Then again i contacted amazon customer care they provide me a big bazaar mail n phone number... Phone no [protected] (It's showing service not available n doesn't exit)
N mail [protected]@bigbazaar.com
(Address not found)
Again i inform about mail not found n number doesn't exist... I contacted many times every time they told they ll contact me after 2 to 3 days.. But didnt contacted.. Last week again i contacted.. They promise me to resolve my issues n give the refund amount on my original payment method n it will credit on 24th feb2023.. But i didn't received any refund amount.. Today again i contacted same thing i ve to explain it they deny that i ve to contact with big bazaar brand only giving.
Invalid number
[protected]
N mail contact i. E [protected]@bigbazaar.com
I told them many time it's doesn't exit
Again they told me to bring service deny letter from where i can get service deny letter. Mail not found.. Number doesn't exist.. Store outlet closed and even i visited on that place where smart bazaar opened... Without resolving my issue they cut my call in the middle.. Why amazon were selling closed brand gift card... My issue were pending from almost 1 year n now it's going to expired on 7th of march 2023 n now it's near about expiring date they denied... Didn't expect atleast this from amazon. I request consumer site to look into the matter asap... Please find the attachment below.

I HAVE RETURNED THE WRONG MATERIAL RECEIVED on 05 Feb 2023 In- place of VK SARVOTTAM SAMARADDHA KISAN HDPE LAPETA PIPE (WHITE, A+B = 90 Meter) - 3 inch. But, one month has already been completed till to-date no replacement material or any response received.

Is this address i invest 50000 above but not withdrawal
https://dasb942.in/register?invite_code=12ebb1

Last week i was added 2 amazon gift cards worth 20000 inr and multiple gift cards amounts of 250 650 etc and try to buy a hp laptop and accesories like mouse, mouse pad, laptop carry bag first add the laptop and payment was gift card order was placed and after one min returned and canceled im try many time to solve this issue with amazon they said we seen suspecious activity on your account the i sen an email to the ofm amazon they send me an apology letter by email and says that cancelation of your order was an error you can now place your order after reciving this email i try to place my orders and finally orders was placed and after an hour they block my account and asks for payment reciept i send them the order id and detail of added gift cards but they still holds my account. Please help me to solve my issue.

I have ordered Lenovo k 10 which i didn't receive the model which i have ordered and Amazon refuse my request and talk very rudely with me.

Hi,

I’ve placed an order for a Clark’s shoe in Amazon with the order ID[protected], due to size issue I’ve exchanged the product with the order ID[protected]. As the quality of the product wasn’t meeting the expectation I’ve initiated the return request, the Amazon pick up agent picked up my own good in stead, and they never returned it back I’ve contacted Amazon Customer service regarding, they’re unresponsive as usual, therefore I’ve decided to contact their twitter handle, they initiated the return for actual product, now they’ve picked up my own goods and their product but they’re not initiating the refund. Pls help.

I am also Started with 200 and ended up with 75k. Lost amount. They are asking to pay 87000 to get my principle amount. Please help me out cause I used all my salary now I don't have anymore money to feed my family Please

As per partime job the started and give task to do and compelling to recharge again and again l lost 46500₹ i need my money back

Kotak a/c [protected] IFSC KKBK0003630
RS.11750 UTR[protected]
RS.3797 UTR[protected]
RS.3299 UTR[protected]
RS.2099 UTR[protected]
I have payment made through UPI But merchant did not responding and did not provided goods and services So please raised charge back request and refund my amount.

My wife has purchase a laptop charger 1 month ago and as soon as we received the charger it was the wrong charger as the port is not matching. Soon we processed a refund but the process is so slow that till now it has not been processed and don't know whether we will get our refund or if amazon will take back the charger or not.

Order Details - SellZone Laptop Charger
ID[protected]

My ORDER #[protected]
I order POCO X3 (Cobalt Blue, 6GB RAM, 128GB Storage) from amazon.in and i paid COD amount =15690 and received item, When I open the box in front of courier boy where shows products name =Poco m3 pro 5g mobile.its totally different phone, I told courier boy please return parcel and refund my cash, Courier boy told me i can't return back your cash and told me call to customer care and they provide me customer care number[protected], call the amazon team immediately and then they forward the call to the investigation team.. Then they said sent me a product photo with a signature with a mention date. Immediately we share all required details and told me please wait[protected], i am waiting but still showing my amazon account is hold, we are unable to login, please return back my parcel honestly and sent me correct mobile.i am mentally harassing from amazon.in

My Amazon Register
Phone Number:[protected]
Email: [protected]@gmail.com
Address:Tufanganj Main Road
House No-28B, Near Post Office
City:Tufanganj, State:West Bengal-736159

I do a transaction on amount 23507 buy products on amazon so some products are cancelled by amazon amount 11215 so amazon initiated the refund on 21/01/2023 but that refund not reflected in my account and i complaint everywhere.