Amazon India Complaints & Reviews

Amazon review/complaint reference :
A21tjruun4kgv-rllgq48o9257y

Arrived with broken bottles, so was taken back by courier
A) amazon sent automatic email that 3 delivery attempts made and package taken back - wrong
B) online orders displays as delivered - wrong
C) amazon call center mentions delivered, then checks and confirms that taken back due to broken bottles
D) on being asked how amazon compensates customers for inconvenience, was told “actually the product was delivered on time, it’s just that it was broken” - insensitive, silly, and all possible negative adjectives for poor customer service

मैंने 01/09/2019 को HP का cartage मंगाई थी जिसका ऑर्डर नम्बर[protected] कीमत 1118/-रुपया था और 06/09/19 को delever हुआ परंतु cartage वर्क नहीं कर रहा था फिर मैंने उसे रिटर्न किया जो कि ecom express के माध्यम से 08/09/19 को pickup किया गया और Amazon के wharehouse मे 19/09/19 को पहुच गया परंतु अभी तक मेरा Refund नहीं दिया गया है जब मैं Amazon से बात की थी तो मुझे 09/10/2019 तक का wait करने को कहा गया लेकिन फिर भी मेरा Refund अभी तक नहीं दिया गया है! Amazon बहुत ही fraud and cheating कर रहा है अब इसका camplain मैं counsumer फॉर्म मे करूंगी एक तो समान डुप्लीकेट बेचता है और जब refund माँगों तो amazon अपनी औकात दिखा देती है!

I had ordered for Nokia 6.1 plus black 64 GB memory 6 GB ram on 29th September 2019. I have not received the product till 10th October 2019.

Multiple contact with customer care were made by me.

Multiple times promises were made that product will be delivered but I am yet to receive the product.

I would like to complain against Amazon company for not delivering me the product which I have paid for.

I ordered a product of 11, 999 through paytm payment bank debit card on Amazon on 28/09/2019 and cancelled it due to some reason on 30/09/2019 and got an mail from Amazon that refund is initiated and will be refunded in 4 working days with the reference number # 0R9X0LO90000K0OCO1ZA but time period is over and I didn't get my money back so I called Amazon regarding this and they said contact to bank we have initiated this but when I contact to paytm payment bank they said they have not got any money to refund there is nothing like that contact to Amazon they didn't refund that it's like Amazon says we did contact to bank bank says we have not received contact to Amazon where should I go please help me please

Order number[protected]
Product name-pushp paridhan women's lehenga choli (ppl-09_l_pink_l)
Courier name. bluedart.in
Tracking id: [protected]
Courier not delivered to me,
Product not delivered also not processed my refund, please return my money, amazon mentally harassment me, i want not wait more time, please as soon as possible solve my problem,
We had call multiple times but they didnt any valid respond

This is Maqsood Murad I order Samsung Galaxy M30s my order number is ORDER #[protected]

After discussion with amazon team member her name is Kajol, she confirm me that you will receive 1000RS cash back after delivery of your mobile and it will take 2 business days please find the attach file for your good reference.

Still I didn’t received my cash back of 1000RS yet, i want to register a complaint against Kajol one of the customer support employee and amazon company due to giving false commitment to amazon customer.

Awaiting for your prompt action and a quick response for the same thank you.

Regards,
Maqsood Murad

Dear sir,
I was applied for the job on Quikr.com a job was offered by career solution in amazon India at the post of data entry operator job location Lucknow dated 16 Sep 2019.
I had paid the consultancy fees (1500), document verification (5500) and security fees (8000). all of these transaction was made online every receipt has been enclosed in photo.
Every thing was ok but when amazon hr was again demanding for 10k for account opening in axis bank so I refused to pay and I demand of the training and reference letter that after I will pay 10k. but amazon hr refused to to do so he said without account opening my file cannot be process further. but I was not agree to pay any more without any proof of joining letter. then he cancelled my file and said to refund all amount on 3 Oct 2019 but till date 10 Oct 2019 he gave me such dates but he is not refunding money.
So plz make consideration about by information provided below and make them to refund me the money.

Amazon Hr details:-
Name - Rahul Sharma
Mob- [protected]
account detail - federal bank
Name - Jagdish
acc- [protected]
ifsc- FDRL0001451
receipt no- IRK2755330 dtd. 18 sep[protected] rs)
IRK3093878 dtd. 23 sep[protected] rs)
IRK3124789 dtd. 24sep[protected] rs)

Details of consultancy:-
Name - Ishika
Website- careersolutionus.com
Mobile- [protected]
[protected]
account detail :- union bank of india
Name- Virendra singh
acc no -[protected]
ifsc- UBIN0553271
Transaction id:- IRK2579551 dtd. 16 sep[protected] rs)
soft copy of these transaction has been enclosed in photo.

I order mr. Fit slim belt order no[protected].. The belt not fit my body and i am not satisfied about that product.. I want to return my belt and get the refund.. Past 3 days i am trying to contact mr. Fit customer service but i can not. No body response for me.. I am very upset for that type of irresponsible people.. Please help me for return and refund money..

I had purchased 2 airtel dth connections from amazon and after multiple reminders the seller has activated only one connection and is not recharging my second connection and i have logged multiple complaints with amazon but the issue is still not getting resolved.

Order details
Ordered on 21 september 2019 order#[protected]
Invoice
Shipping address
Chirag fatnani
B-302, sai emrald
Vijaynagar, kalewadi
Pimpri chinchwad, maharashtra 411017
India
Payment method
Visa * 0003
Order summary
Item (S) subtotal: 5, 300.00
Shipping: 0.00
Total: 5, 300.00
Grand total: 5, 300.00
Delivered 28-sep-2019
Package was handed directly to the customer.
Signed by: chirag fatnani.
Track package
2
2 of airtel hd set top box with 6 month free my family pack
Sold by: jms concern
2, 650.00

First Amazon failed to do the return pickup and cancels on the last date, later on, asks for self-return. All the vendors have denied sending the gold items. Today, their customer service is unreachable and disconnecting the call multiple times after keeping on hold
Is this how you treat customers?
#amazonindia ORDER #[protected]

Order number[protected], i placed an order for "sampri 6 pack abs exerciser machine with 20 different modes for exercise fitness"on amazon on 22nd sep and paid inr 3, 498 online. They delivered a damaged product as shown in image 1. After which we requested the replacement which amazon scheduled for 30th sep. From 30th sep till 5th oct amazon keep rescheduling the delivery automatically without informing customer.in this duration every time i call amazon customer care they assured that replacement will be done in next 24 hours but again it never happens.

After 5th oct, they informed me that replacement window has been closed and only return and refund is possible, however it has been 5 days, and i have called 3 times in this 5 days period, and every time i have been assured that pickup will be done in next 24 hours but it never happens.

I and my wife are really frustrated on the behavior of amazon on this, there fore i request you to please refund my money and amazon can keep trying for pickup whenever they have time.

My self jamuna k. Vaishnav, i order a mi band - hrx edition (Black)" (Order[protected]) from the amazon india website on 11 april 2019 and due to defeat in the product, i return just next day after i recieve the product. But till today date they haven't refunded my amount (1, 296.00). I have contacted many time to customer care but no response.

நான் 2.10.2019 அன்று உங்கள் அமேசான் செயலி மூலம் 2 பொருட்களை ஆர்டர் செய்தேன், உடனடியாக ஆன்லைனில் பணமும் செலுத்தினேன், ஆனால் இன்று வரை நான் பொருட்களைப் பெறவில்லை. உங்கள் சேவைமைய உதவியாளர்களை நான் தொடர்பு கொள்ளும்போது அவர்கள் சரியாக பதிலளிக்கவில்...⇄ எனவே நான் மிகவும் கவலைப்படுகிறà¯�...⇄ எனக்கு சரியான பதில் கிடைக்கவில்லà¯�...⇄ என்றால், நான் நுகர்வோர் நீதிமன்றத்திற�...⇄ சென்று சட்டத்தை சந்திப்பேன். நான் ஆர்டர் செய்ததற்கான விவரங்களை இத்துடன் இனைத்துள்ளேன்

I was don the order to amazon on 28/09/2019 and after 15 minuts i was cancel that order and i got message from amazon that my refund is in proces its will cradit to my acount in 3 to 5 working day but i have still not got my refund back and amazon saying the refund has done from they side and its stuck in bank so i hafe to filup the charge disput from to my bank i hope i will get my money back soon

I ordered a gaming chair on mon 30th September. The delivery was out on Friday and never reached. All the agents I called asked me to wait till the end of the day and then 2 of the agent asked me to wait for 48 hours and then after 48 hours I again waited 48 and yet no update. I paid 10k for this product and none of them seem to care

Ordered onida 6.5 kg washer only during great indian festival. The product reached the city and on 4th october status updated as out for delivery. However i did not received any contact no of the delivery person. Whole day i have waited and suddenly at 6:45 pm the status updated as 'delay delivery on customer request'. Though i have never recieved call from delivery person.
I have raised complaint with amazon customer service and they assured my order will be delivered soon. Next day i have again checked with customer service and they said i have to wait for 48 hours for next update. Again they assured product will be delivered. I have also checked with the delhivery (Amazon shipping partner) and they also assured product will be delivered. Now suddenly the i can see product has been returned. Checked with amazon customer service and now they are saying as the product was damaged it has been returned and refund will be initiated. Nowhere in system it has been mentioned the product was damaged. Also if the product was damaged why it was not returned immediately. From 4th october to 8th october status was 'delay delivery on customer request' and then it was returned.
Please look into this issue and don't give us false assurance.

I've ordered trimmer and wireless bluetooth as a prime member. Which supposed to deliver with in 3 days. It didn't delivered.
I called to customer service and end up in the same answer "sorry for the inconvinience". Like that multiple calls happened and escalated many times and finally the product came on a holiday which i explicitly mentioned not deliver on that day.
Immediate next day the answer from amazon received that there are no items in stock and cancel the request or order new one and wait for few more days.
Completely frustrated with amazon

I had placed an order for new mobile however the same has still not recd at our end. The courier persons are very rude did not call or made an attempt to redeliver.

7th morning the courier person called to inform he is at our door to deliver. Knowing that no is there he called me in my no and threatened that he will cancel the order. To my plea that i will be at home in afternoon after my work as a school teacher he retraited he would cancel the order.
Please solve and trace where exactly the order lying

Kindly trace where my details
Tracking i'd[protected]

I ordered richpicks 12 slots wood covered leather brown watchbox (Pi447) from amazon on 24th may 2019 and returned it because of quality issues and also it was tampered.
A delivery boy picked up a product on 29th may 2019, but no refund initiated till date. Amazon is showing message as "refund will be initiated once product received" also customer care is not helping in this case.

I have attached the screenshot of the message i received on 29th may.

I have orderd chocholate form amazon and my order number is[protected] and my total amount is 2186 today i have recived a parcel packaging is very poor there is no bubble packging and box taped only in center and box also damage and inside product was melted when i compland this in customercare they says saller side product please help for my refund i want my refund i dont want this product tack your product amazon i dont want please refund my money all product was damage and malted i dont want this product please refund my amount.