Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 23, 2024
Complaints 19926
Resolved
1457
Unresolved
18469
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2010
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 394

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aaraahere
from Delhi, Delhi
Report
Copy

product does not match description

Address:Hyderabad, Telangana, 500012

I ordered lg washing machine on 14th aug 2019. The features listed on the website included "smart closing door" but when the product was delivered it did not have "smart closing door".
I had to be on the phone for 2 hours with customer service before they agreed to replace it. I received the replacement machine on 26th aug and again the same problem. Id did not have the "smart closing door". I have tried to contact them about this,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gyalexy
from Ranaghat, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after product refund due to wrong product not received my refund money

Address:ROOM NO-403,HIG-7,BBSR, Khordha, Odisha

Dear concern,

My self gautam kumar and i order one product (Order no[protected], amount rs.379/-, dated[protected] from online with amazon side but they send me wrong product, then i refund it and request amazon re send me correct product still they send wrong product again then i finally request amazon refund my money asap. I again order another product (Order no[protected], amount rs.429/-, dated 15/08/2019)....
+2 photos
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nayan Hazarika
Report
Copy

not credited

I have been recharge my tata sky dth through amazon on 17th august witch is cancelled from their side and initiated for refund. But till date amount is not credited in my account. When i call then they tell me to contact bank customer care and when i call bank customer care they tell me to contact bank branch. Amazon provide me a refund reference number witch is not valid tell me bank customer care. At first they tell amount will be credited...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have been charge every month $14.16 every month from this company, idid not authorized them to charge my credit card. Please stop this payment so they can not charge my account anymore. Please hel me to remove this charge from company i did not authorized them to do it.
Please help me to resolve this issue so in the next bill i will not be continue charges $14.16 anymore.

Thank you....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Fatehabad, Haryana, 125050
Website:www.amazon.in

Dear sir,

I have ordered Mi beard trimmer 1199rs from Amazon shopping app on 13th Aug 2019. Order I'd is #[protected] . but I was got garbage inside box, the product was missing inside box. Then I did complain to Amazon customers care by mail. He said that investigation will be done within five days after that they provide me refund I said ok.after one day on 16th Aug I was getting mail from Amazon, they said we will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Fatehabad, Haryana, 125050

Dear sir,

I have ordered Mi beard trimmer 1199rs from Amazon shopping app on 13th Aug 2019. Order I'd is #[protected] . but I was got garbage inside box, the product was missing inside box. Then I did complain to Amazon customers care by mail. He said that investigation will be done within five days after that they provide me refund I said ok.after one day on 16th Aug I was getting mail from Amazon, they said we will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul@bhau
from Mumbai, Maharashtra
Report
Copy

amazon refund amount is not credit to my account

I was shop at Amazon . But I return my order. Still after 5 days I don't get my refund amount.plz refund my amount to my account @ bank of maharashtra   Replace all...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sowmya bathini
from Hyderabad, Telangana
Report
Copy

I didn't get my refund since 20 days

Address:7901272604, 500064
Website:Amazon.in

I have ordered a dress and cancelled it my money was deducted from my account. I has been 20 days i did not get the refund but i got the reference number and i went to bank to inquire it is showing details not found. I have contacted amazon customer care and bank customer care.there is no help from both the sides. I have been told it will be refunded in 3-4 business days when cancelled it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhaktishah10
from Delhi, Delhi
Report
Copy

yamaha psr-e363 61-key touch sensitive portable keyboard

We bought the product on 17th july from amazon where in it was mentioned that product has 3 years seller/manufacturing warranty.
The product defect was found in 10 days when return window was over.
Contacted yamaha they refused to repair since the product was an online purchase.
We also had a warranty card received when the product was delivered.
Post yamaha's denial, we further contacted amazon for giving...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Phejal Patel
from Mumbai, Maharashtra
Report
Copy

five mukhi rudraksh, 349 rupees

Address:42, Village Gahru Ka Purwa/ Post Abdul wahidganj/ Road Kusuwapur, Pratapgarh, Uttar Pradesh, 230141

Sir, i ordered five mukhi rudraksha on 14 august. And that was delivered to me on 22 august. One grain was good in that five face rudraksha and the other two grains were broken and worms. So i returned it on 22 august itself. And he pick up it on 23 august. But till now neither my bank account was redfunded nor was the money refunded on my amazon pay balance. Sir i want my money back please help me 🙏...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
7
7979884431
from Delhi, Delhi
Report
Copy

wrong product sent by seller

Address:Department of Forensic Medicine & Toxicology, AIIMS Patna, Patna, Bihar, 801507

I was ordered "tetley green tea, ginger, mint and lemon, 100 tea bags" order number order#[protected] dated on 23 aug 2019. Order amount of rs-400/-. But item sent by seller is 100g green tea mrp - rs-120/-
There is no return option for this order. So i am unable to return this item purchased by amazon. Please look this matter and do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
C
cute boy gsv
from Hyderabad, Telangana
Report
Copy

return/refund - fake customer support

Address:West Godavari, Andhra Pradesh

Hi,

I have placed 8 orders (Ray Ban Sunglasses - Ordered them for 4 people ) on Amazon this month, I have received all of them and upon trying them, they dint suit us. Out of 8, I have received one old pair of sunglasses and it has no Brand name on it. As we dint like them, I wanted to return all of them and placed a return request. The return request was cancelled by local delivery team saying " Customer rejected to return...
+36 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
Agalya Saravanan
from Mumbai, Maharashtra
Report
Copy

didn't get refund after the days went

I have ordered a thing... And due to some issues i returned that product... Still i didn't get my money... Pls refund it soon. I got disappointed by both the indian bank and amazon about this refunding. I didn't think this will be delayed about a week. Please do the transaction as soon as possible. I hope this issue will be resolved by indian bank and make their customers happy.
Thank you

Ref id:ykfi98m70000jyhi5eaq...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NaharMintu
from Delhi, Delhi
Report
Copy

redmi 6 back cover not received

Address:122006

I have placed order of Redme 6 Back Cover but I have not received my order till now. I would be delivered on Tuesday 24th Aug 2019 but it has not delivered. I called to delivery boy but he said that I have delivered to another person who age is 12 according to delivery boy. Delivery boy is irresponsible person how he delivered to my order product to another person whom I do not know. I have asked all neighbors but they have said that We have...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received wrong item and return pickup has been canceled 6 times from courier partner 'delhivery'

Address:Amazon.in, Chennai, Tamil Nadu, 421002

I placed an order with Amazon on 13 Aug 2019, order Id[protected]. The product was Hofones 26000 mAh powerbank. I paid Rs 1499/-. I contacted Amazon as I received different product than what I had ordered. Accordingly a return request was created for 18 August 2019 but the same was cancelled by courier partner. After that I raised 5 return request and all were cancelled by courier partner without even contacting me. I highlighted...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hinay desai
from Delhi, Delhi
Report
Copy

amazon.in order # 404-4681241-7791568

Address:502 SAI KRUPA APPT,ANAVIL STREET, VAPI,NR AANGAN,APPARTMENT, VAPI TOWN,PARDI,VAPI VALSAD, Valsad, Gujarat, 396191

I had called Six times in Amazon regarding the my order but not received
satisfy answer on any executive & in mobile app it is showing delivered on 26th July 2019 but that day we were out of town from ( 24th July to 26th July) re-open house on 27th July 2019

Till date I have not received my product & if you have delivered the same
then* share with me POD ( Proof of Delivery) & I was placed the order on
22nd...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rai.anamika1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online shopping item not received.

Parker Vector Pen, Jaipur Mart Ethnic Collection Beaded Bracelet, ikraft you can do it motivational Coffee mug purchased by customer .These 3 items not received .But Showing items received by the customer in my online amazon account on 17 august 2019. Address to which item send is Kahalgaon, Bihar.Money paid online.No way to contact amazon.Ordered on 8 August 2019 Order#[protected]....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tiji James
from Chennai, Tamil Nadu
Report
Copy

not delivered the package. but showing delivered.

Address:Naduthuruthy Road ( Turn Right After Transformer) Again First Right, Ernakulam, Kerala, 682506

I want to register a complaint, that an undelivered item is showing delivered. Tracking id:[protected]
Ordered on 22nd august.
Order no :[protected]. Delivery estimated was on 25th august.
I didn't get the package yet. But showing delivered in website.
Please refund the amount or deliver a new item as soon as possible. Waiting for the immediate solution....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siva2799
from Hyderabad, Telangana
Report
Copy

refund status

Address:Gajuwaka, Bhpv, 530012
Website:Amazon

I have ordered in amazon and i cancelled the the item but amazon company refund initiated at 13/08/2019 but after till now my money was not credited in my account and i am bank they telling that amazon not initiated money and i am amazon company they telling that they are initiated money on 13/09/2019 but can u resolve my problem. Thatwise i am raising issue and transition i'd number:071100...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ayu2906sh
from Darbhanga, Bihar
Report
Copy

about refund

Address:gol bazar near ram mandir, Madhepura, Bihar, 852122

Dear sir maine ek product amazon se purchase kiya tha defective hone ke karan return kiya company ne refund issue kiya but avi tak mere account me credit nhi hua hai amazon ne reference number provide kiya hai customer care or bank respond nhi karrahe h ye hai
The authorization code (Refund reference number) for the transaction is[protected]. Jo amazon ne diya hai...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy