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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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B
BMN PJ
from Mumbai, Maharashtra
Sep 11, 2019
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Hii
I wants to get early delivery of my products. I want my product before 13th september 2019. After 13th. I am not in town for 1.5 month.
That’s why i want my product delivery earlier.
I need that product which i purchased form your company.


Order no:
[protected]

Please revert me on my mail box if it possible. [protected]@gmail.com
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    R
    Ram59
    Sep 11, 2019
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    I bought a saregama caravan gold thru amazon india while i was in india during nov 2018. Now it is not working:
    1. It does not work without power connection
    2. It does not connect after powering for at least one hour.
    3. If i connect to wifi then i cannot switch back to saregama unless i power off and wait one hour after powering on.
    Please help
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      M
      MADHU VISHWAKARMA
      from Pune, Maharashtra
      Sep 11, 2019
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      I paid to amazon by BHIM upi but still haven’t my refund my amount amazon already refund that side successfully amount is 798 reference no[protected] I talk to amazon many times they still saying I reflect your amount successfully please contact your state bank customer service I talk to customer care they said to me we can’t do anything by reference number
      Amazon India customer support has been notified about the posted complaint.
      Sep 11, 2019
      Updated by MADHU VISHWAKARMA
      Refund not recieve

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        A
        annanna
        from Kolkata, West Bengal
        Sep 11, 2019
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        Address: 260A, NSC Bose Road, Kolkata 700047, Kolkata, West Bengal, 700047

        Amazon:

        Many products sold online are mislabeled and misleading. Some items like mobile phones are actually 2nd hand recycled product. One should be extremely careful about mobile phones purchased online through amazon online shopping not only because the labels cannot be trusted but when you challenge, they will continuously try to force the product and finally tell you that they will not refund of the money but will replace with another product.

        Our mail

        This was the product advertised in your site yet the phone i received was a completely different one and does not look like this and misses the s-pen feature. It has no slot for the s-pen which clearly shows in this picture. Moreover the product is damaged and completely worn out. I have sent pictures of the phone. I need a phone which is advertised/features in your site.

        Now
        The delivery boy says unless you charge the phone, i shall not deliver.
        Why should i open the packet, which i am not accepting???
        Amazon India customer support has been notified about the posted complaint.
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          S
          sukhvinder1591
          from Firozpur, Punjab
          Sep 11, 2019
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          Address: 347/160 PI , PUNJABI BAGH COLONY,LUDHIANA 141008, Ludhiana, Punjab, 141008
          Website: amazon

          Sir,
          With reference to the subject sited above i had order a book order no: (#[protected] (Pin 1963)/ tracking id :[protected] which was dispatched on 6 september 2019. On 10 september i was not able to attend the call of delivery boy. I called many times after that nobody picked the the phone. On 11 september a call from delivery boy was not attend as i am at my working place. Again i called to customer care. With filling my 4 letter no pin. The delivery boy told me that he is on leave since monday. Some other delivery boy may be on his place. The problem is i m not able to contact. The delivery boy. Whenever i am calling through customer no by filling pin, it connects to deliver boy who is on leave. Kindly look into the matter as earliest as possible.

          Yours sincerely
          Sukhvinder singh
          [protected]
          Amazon India customer support has been notified about the posted complaint.
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            G
            guptaconsultant
            from Delhi, Delhi
            Sep 11, 2019
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            Address: www.amazon.in

            I had so many complaint for regarding above order delivery 15 days over but product not received till time. Or not track & lost rs. 200 cashback offer in this process.

            Please take action for compensation policy in this regard for reputed organisation. Mr. Ashish executive reply 'i understand that you have received cash back on the order and you wants the same offer applied to the fresh order as this was not delivered. I am very sorry but there is no such option that we can give you some offer code which can be applied on the next order to avail the same cash back.

            This is not fare and totally fraud activities for cashback regarding.
            Registered mail : [protected]@mail.com
            Amazon India customer support has been notified about the posted complaint.
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              K
              Karthik Sameer
              from Bengaluru, Karnataka
              Sep 11, 2019
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              Hi,
              Order date
              06-sep-2019
              Order #
              [protected]
              Order total
              499.00 (1 item)

              The above item with the order number was placed on 6th of september as was a prime member i had to the delivery by 7th and i got a call from delivery guy as i was out asked him to come evening and he said he will come on sunday and i never received a. Call and the product was returned questioned the same with the customer support team the super purnima was very rude, and never tried to help me. She blamed me
              Amazon India customer support has been notified about the posted complaint.
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                A
                Arjuna Behera
                from Bengaluru, Karnataka
                Sep 10, 2019
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                Address: amazon seller, GMR airport city, pin-500108, Airport SO, 761015

                I had purchased one ray-ban full rim square mens spectacle frame, order placed on-21.04.2019. I paid rupees.7, 174.00. Order no - #[protected]. I received my item on-06.05.2019. But due to some problem i returned the above item on-09.05.2019. The seller received my parcel on-12.05.2019 as per my postal tracking number. I returned the parcel asper amazon return policy by india post to amazon seller gmr airport city, pin-500108 r. G. I airport s o, from - arjuna behera, at - medical campus, po - mohana, district - gajapati. State - odisha, pin-761015, india. But the seller cheating me. He has received their item with cheating my money. The seller not respond my repeated request since 4 month. So kindly help me for above this matter. Thanks.
                Amazon India customer support has been notified about the posted complaint.
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                  S
                  SDKar
                  from Bhusawal, Maharashtra
                  Sep 10, 2019
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                  Address: Pune, 411057

                  Order #[protected] placed on 4th sep reflects delivered to customer dt 7th sep. Amazon cust care notified on 8th sep about the erroneous update. So far have not received any update on package status nor received call from senior as requested
                  Since this is 4th such instance in past 5 months i have rejected refund untill the cause and corrective action is known.
                  Refund rejection also stems from fact that these products are brought at sp price on the sp. Date and refund does not help get them at. Same price again.

                  So far have not received any updates on below points;
                  1. Where is the package exactly and req. To deliver it in next 24 hrs since it shows delivered or confirm exactly when it will be delivered.
                  2. Exact action initiated to resolve the recurring delivery issue since customer complaints have not yielded any resolution
                  3. Compensate for the repeated challenges faced and time spent on issue resolution by customer
                  Amazon India customer support has been notified about the posted complaint.
                  i ordered via amazon india and i got my items in perfect condition. i think it varies from person to person.
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                    K
                    Küñwār Akhïl Sīñgh RãjPût
                    from Mumbai, Maharashtra
                    Sep 10, 2019
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                    Address: h. no. 64 behind church new colony jinsi bhopal, 462008

                    Dear sir i am akhilesh rajput want to purchase xioami mi a3 (More than white) but when i see your seller (Darshita mobile) review i found many negetive rewiew regarding him kindly provide me mobile direct from you please revert on asap. Because its the question of your companies image so a good company should nout use sellers who is diappointing customers your company is very good i like it but the seller you are providing i don't want him to deliver me because he has diappointed many customers.
                    Thanks and regards akhilesh rajput
                    Amazon India customer support has been notified about the posted complaint.
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                      T
                      theamarverma
                      from Delhi, Delhi
                      Sep 10, 2019
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                      Address: Sangrur, Punjab, 148106

                      My name is amar verma and i had ordered sony mdr - ex150ap of rs.899 (Sony mdr - ex150ap) in amazon on (25.08.2019) and after (28.08.2019) i returned this order due to personal reason. And on (01.09.2019) amazon initiated the amount to my bank but i still didn't get the money. Amazon sent this reference number
                      (#[protected] and told me to fill charge dispute form but pnb bank doesn't have such policy. So
                      Please kindly respond to this complaint it's very urgent. My account no:- ([protected])
                      Thanks you sir
                      Amazon India customer support has been notified about the posted complaint.
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                        T
                        theamarverma
                        from Delhi, Delhi
                        Sep 10, 2019
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                        Address: Sangrur, Punjab, 148106
                        Website: www.amazon.in

                        My name is Amar Verma and I had ordered Sennheiser CX 180 street II of RS.838 (Sennheiser CX 180 street II ) in Amazon on (28.08.2019) and after (30.08.2019) I returned this order due to personal reason. And on 31.08.2019 on refund initiated)
                        Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number #[protected]
                        (#[protected] and told me to fill charge dispute form but PNB Bank doesn't have such policy. So
                        please kindly respond to this complaint it's very urgent. My card number is ([protected])Thanks you sir
                        Amazon India customer support has been notified about the posted complaint.
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                          A
                          Anand007v
                          from Mumbai, Maharashtra
                          Sep 10, 2019
                          Resolved
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                          Resolved

                          Address: Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore, Thane, Maharashtra, 560055

                          I ordered a hard drive on amazon and now they delivered the case of the hard disk. Now after investigating they are saying that they have delivered the product. They are not ready to refund or replacement. After sending the mail mail many times they are saying you have too many missing complaints of our orders. This happened 2nd time with me. They are not sharing the right information. They are hiding their fault and they are jot doing their job properly. Nobody is helping me from the side of amazon. They are harassing me from 3 days, giving me mental torture. Order number is[protected]. Amazon said we cannot help you out. It is your lookout.
                          Sep 27, 2019
                          Complaint marked as Resolved 
                          Amazon provided me the refund after when I emailed jeff sir. This forum also helped me and Thank you everybody and again thanks for raising the complaint.
                          Amazon India customer support has been notified about the posted complaint.
                          Sep 10, 2019
                          Updated by Anand007v
                          They delivered just a plastic case and are not ready to check the product what they delivered. They are just saying they did their job. I am helpless.
                          Sep 10, 2019
                          Updated by Anand007v
                          I forgot to give the information that the product is of 5298 rs. And now they are harassing me by saying we will delete your account. And after they delete my account i will jot have any proof of my order. Please do something before they delete my account. It is just a mental torture. They are not ready to reveal any information about their investigation. Please help me if you can. And i know only you can do something for me.
                          Sep 11, 2019
                          Updated by Anand007v
                          They are saying that i have given too many false complaints of missing product. I told them there are not too many complaints there are 2 such complaints. They are not ready to listen me. They are just giving the same reply that i have placed too many false complaints and now they are saying i can continue using amazon but still i did not have any information about what action they are taking about my refund. They are not ready to reveal the investigation results about what all they have investigated. I am continuosly emailing them from 2 days but still no reply. The customer care are saying we cannot help you its your lookout. No one from the side of amazon are ready to help. Please tell them to solve out or take serious action. I am just a student. I cannot file a case and fight with trained lawyers of Amazon.
                          Sep 12, 2019
                          Updated by Anand007v
                          Still no action had been took by anybody. I am contacting them again and again but their reply is same. They are not ready to check what they have delivered. I am tensed. Will i get my money or not
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                            P
                            Pankaj_raunak
                            from Mumbai, Maharashtra
                            Sep 10, 2019
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                            Address: C-10B, Rajeev Nagar, Phase -2, New Delhi, Delhi, 110086

                            Dear sir/mam

                            My account number is [protected] and my name is pankaj jha.

                            I was paid some of rs 9236 thru my master card since[protected] but technical issue company was refund in my account since[protected] that reference number is 212418 but i have not received in my account. So that i request you please short out my problem

                            Thank you
                            Regards pankaj
                            Amazon India customer support has been notified about the posted complaint.
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                              Gaurav1999
                              from Varanasi, Uttar Pradesh
                              Sep 10, 2019
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                              Dear sir
                              My account number is[protected]
                              IFSC code - CNRB0005684

                              I purchased a product on amazon on 30th August 2019 using my canara bank amazon UPI and i cancelled on another day on 31 August 2019 but the refund i was not received yet.
                              and i asked then for refund. As per their confirmation refund was initiated on maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number[protected].

                              I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.
                              Amazon India customer support has been notified about the posted complaint.
                              Sep 13, 2019
                              Updated by Gaurav1999
                              Issue solved. Thank you team
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                                J
                                Jagmohan guleria
                                from Mumbai, Maharashtra
                                Sep 10, 2019
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                                Address: 110037

                                I purchased headphones from Amazon online sites.Due to its bad quality i returned it on 1-sep-2019 after return amazon confirmed by mesaage that pickup received successfully and refund will be issued. But today is 10-sep-2019. till date i does, nt get any refund.
                                So i called amazon customer service they said that you refund is issued on 1-sep-2019 from their end check with your bank.they gave me a reference no. to concern with your bank.when i called to bank they said no money issued by amazon.please resolve the issue.
                                Amazon India customer support has been notified about the posted complaint.
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                                  R
                                  Ram BInay Kumar
                                  from Mumbai, Maharashtra
                                  Sep 10, 2019
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                                  Address: B 195B C/O BS BISHT, 201005

                                  Amazon.in has rescheduled my laptop pickup on 11th of september though it had already been picked up by an amazon agent on 9th september at 7:30 am. The agent had all the important credentials, printed address proof. But i didn't get any msg after the pickup.45 minutes later i lodged a complain regarding the entire issue. They haven't got the package and my refund hasn't been initiated.. Plzz do something.
                                  Amazon India customer support has been notified about the posted complaint.
                                  while returning package to any person call to customer care and then conform whether he or she is the authorised person to collect
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                                    santhoshkaipuzha
                                    from Ferokh, Kerala
                                    Sep 10, 2019
                                    Resolved
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                                    Resolved

                                    Address: Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India., Kottayam, Kerala, 560055

                                    Dear Sir,
                                    I ordered an item(ZIPLEX STYLUSH Crystal Clear Soft Hybrid Auto Focus Back Lens Protector Back Cover for VIVO-Y83 (Black)) from Amazon. Excepted delivery date was 06-September-2019.Unfortunately they haven’t delivered the item yet. I have sent them communication mail several times, but have not received any favorable response from them.
                                    I have attached all order details (Screen shots)
                                    Order#[protected], Ordered on 26 August 2019, Delivery Date: Expected by 6 Sep.
                                    Kindly interfere in this issue. If possible
                                    Expecting a favorable action from your side
                                    Thanks and Regards
                                    SANTHOSH KUMAR.R
                                    Sep 20, 2019
                                    Complaint marked as Resolved 
                                    Amazon refunded the amount . My complaint is resolved
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Rahul123kk
                                      from Mumbai, Maharashtra
                                      Sep 10, 2019
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                                      Address: 600095

                                      Have ordered bean bag from amazon on june 18 it got delivered and due to busy schedule and i could not check 2 days back was filling beans i found bag was torn there is small hole.
                                      I contacted seller he said to wait till monday evening and on monday evening he just given nasty reply saying he cant do anything
                                      I asked what should i do with torn bag, he is asking me to buy new bag and fill in that and destroy old bag, do you guys think we dont know this.
                                      Amazon India customer support has been notified about the posted complaint.
                                      Sep 12, 2019
                                      Updated by Rahul123kk
                                      Still this si not resolved and none of them contacted
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                                        Alfz Yusf
                                        from Adur, Kerala
                                        Sep 10, 2019
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                                        I have ordered a product from amazon using amazon pay and it was shown that my product would be delivered within 4 or 5 days. I’ve been waiting for the product for more than 2 weeks and i still haven’t got my product. My order id is[protected] and its still showing shipped via amazon. I am very much disappointed about amazon and i wouldn’t recommend amazon to anyone ever again.
                                        Amazon India customer support has been notified about the posted complaint.
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