Amazon India Complaints & Reviews

Hi
I had purchased vivo v15 pro.. It had some issue with night mode camera.. The technician deputed by amazo requested to raise for replacement as product was defective.. A pickup guy comes and picks up the product.. The pickup message not recived despite telling him to send it immediately.. Nowadays they dnt give any receipy except ereceipt.. I conveyed to customer care.. Since last one week i am struggling with amazon to explain the events.. Amazon website says my replacement prodict has been delivered which has never been delivered so far..
At the end of day my money gone, my mobile gone but no phone received back..
Kindly look into it

Delivery boy called me by 8:30am for product (Order #[protected] delivery and i told him if he can delivery product in between 10:00am to 5:00pm as my office time. Today i was trying to call on nagpur office on [protected] about 15-20 times but he was not responding, then i made a call on [protected] with pin 2018 and call was attached to delivery boy but he refused to deliver product within office time and disconnected twice with rude behavior. So, give a solution to get my product on time, otherwise it reflects bad service by amozon.
Thanks

I was orderd a product from amazon which was received in 24 august. Due to to the issue with my machanic was unable to came to fit the product on my car on 25th aug. I came in my home town on 28th aug to install the product. When mechanic open the box all we are shocked that box is filled with stones no product insight on it i was shoot a vedio at the time of box openning. I registered a complain on amazon but after 5 days of complain they denied my refund request and said the product was inside of the box.

I have ordered the asus gl553vd-fy103t 15.6-inch full hd laptop (Core i7-7700hq/8gb) on[protected] from my wife's amazon account (Priyanka awasthi)

Being a govt. Officer i need the laptop invoice name in my name i. E sachin awasthi instead of my wife name. Payment is also done by my hdfc credit card which is also in my name.

I have also send the mail to the seller regarding change of invoice name but no positive...

On 03/08/2019 i have recharged one of my jio mobile for ₹ 49.00 but i have received a failed recharge sms and refund will be credited to original account. Recharge was initiated under 2 amazon pay offers received for amazon.in * site. Thereafter another sms say that refund has been successfully done net banking account. Please contact us for details at https://amazon.in/help. on searching on that site nothing is available. Please help to refund the amount.

I have received my boult audio probass curve neckband in-ear wireless
Earphones with latest bluetooth 5.0 without vibration, ipx5 sweatproof headphones with long battery life & flexible headset with in-built mic (Black)| b07lg59npv (B07lg59npv) on 13.08.2019. On product was not working in properly because i want it to be exchanged or.
The product details are as under:
Boult audio probass curve neckband in-ear wireless
Earphones with latest bluetooth
Cost-1499
Order no:[[protected]]
Gstin:29aalca0171e1zv

Invoice number-ka-blr[ka-blr[protected]]

Sold by:
Appario retail private ltd
* anjaneya infrastructure project no.38 & 39,
Soukya road, kacherakanahalli, hoskote taluka,
Bangalore rural district
Bangalore, karnataka, 560067

On aug. 5th my checking account was charged $110.55. Reference number 22431066s2dzsydm9. Description "amazon.com*ma6lv7so2 amzn amzn.com/bill wa. I would just like to know what this charge was for. My name is mary j. Alvarez. Can you please look into this matter and give me a detailed description of this transaction. It
Does not have to be 350 words long!

Dear sir,

I Request you sir please help me
I am losed my money fake job offer

Job Name:Amazon delivery boy job
Web site:Amazon-hr.in

I have receved job offer message to my mobile number from Am-amazon on August 28 th and accepted my job request on

There demanded please pay security deposit for amazon delivery boy job amount 4450/- given bank account on August 30th
Kattamuri veerababu
[protected]@AXISBANK
UPI transaction ID[protected]

I am deposited 4700/- to given bank details on September 3th and send the deposited slip to [protected]@amazonjobs.online
And

they are sent to me this message
Dear Friend According To Our Amazon Terms And Condition Letter You Have Not Deposited The Security Amount Today Then Our HR Team Is Canceling Your Job Request

be credited to your account via upi account today afternoon 1 o clock
And I was told to please refund my money and not refund my money I will complain to media and lebor office
My UPI account [protected]

Order#[protected] / ordered product 23rd july and product not delivered till date. We call them 3-4 times and they give no resolution and they ask for time again and again. Product was ordered as gift of birthday of family member. Neither they were aware what to do if vendor is not dispatching product nor they are arranging it from any other vendor. Every time false commitment from amazon india service team asking for time.

Dear all,
I would like to inform you that my name is deepak kumar.
My register mobile number is [protected]. Today between 03:00 pm, i call to your amazon customer care number[protected] regarding unblock my amazon account & after that my call pick up by mr. Rishi he inform his designation is csa and hi is from pune. I side demanding to him that i want to talk with his senior. But he clearly denied me & also he inform me that me just time pass with him after that he disconnect my call hence me very frustrated for your agent solution's kindly check & take the action agent against as per terms & regulation.

Regards,
Deepak kumar

I ordered 1 suit and amazon cancelled it by themsef, now not giving return
After hundreds of follow ups still no response recieved and they are just harrassing.

They keep saying will give will give

Its being very hectic now, i would have got atleast interest on my money not sure what make amazon lured with 1009 rs

Cheap

Please help

Order id :[protected] (1009 rs)
Email id - webmail. [protected]@gmail.com
Mobile no - [protected]

I have ordered some stuff from Amazon and returned them as well, so I haven't get my refund money till now, I contact Amazon and SBI regarding for the same they didn't respond me, but Amazon provided me the reference no of refund money #[protected]
Now I want to claim or file chart distribute as soon as possible. Please refund my money.

The worst, idiotic and stupid service I have ever seen from Amazon India. This response that I got from them was ridiculous. I think they've started fooling customer these days. I have placed an order MI band 3 (black) and not received that yet but they claim that they've delivered it to the right address and they will not take any action even if I didn't receive it
order id:[protected]
I'm attaching a picture which tells that order has been delivered on 21st august. But I never received it.
I've talked with customer care executive on 26th August and they said, the order will be delivered next week. and when I called them this week, they're saying that sorry according to us it's delivered at right place. Now my only question as a customer is that if you're a customer, will you ever be satisfied with this? What is my mistake? I can give it a try to understand that sometimes order gets delivered to false address but Can't you give refund or at least place return and get it back from the same place where you delivered? I request a refund on this or they deliver a product

I purchased a Whirlpool refrigerator from Amazon India. On the next day, there was an issue with the cooling. On Amazon India's instruction we called the Whirlpool service engineer, who inspected the refrigerator and noticed a manufacturing defect and asked us to get it replaced. We informed Amazon, who promised a replacement within 24 hours. We furnish all necessary documents i.e. service engineer's report, copy of the bill and pictures of the defected refrigerator to Amazon, but haven't received any response.

Vijay Karande

[protected] / [protected]@gmail.com

This message is regarding the issue that I have faced recently with amazon.com
I have ordered a canon Eos 1300D dslr camera with order id[protected] 25 August 2019.
the product is not delivered by amazon to me and the item is missing in my box.
when I have register complained to amazon customer care and he said to me that give me five days to check and we will refund or replace your order . after five days I call to customer support person to tell me that I can not replace your item. I am a valuable customer of amazon and I have two accounts on amazon. I have ordered 5 lack plus rupees product for both accounts till now.
it is very unfair to me where is my order. I have paid to you the total amount of my order.
I think that Amazon is a good website and has a very big name in the market to buy the product but I was Wrong it is very bad to buy and I have felt a very bad experience with you .you are destroying your name with doing this type of things.
first time I had this issue with you after order 5 lack rupees plus product.

I ordered trekking shoes from amazon.in and the size did not fit me. The shoes i received was in a bubble wrap without a box. Now i wanted to return the package but the pick up boy won't take it back saying that the box is missing. I spoke to the customer service but they kept saying that the package will get picked up tomorrow guaranteed. And they kept creating the return request but but each time the pick up boy kept on cancelling the return request saying that he needs a box. A box that i never recieved. How the hell am i supposed to give them something that i never recieved. They are trying to sell me these shoes forcefully. I really dont know what to do now.

Order date-20-aug-2019
Order #[protected]
Order total-23, 106.01 (1 item)

As promised by amazon.in of 20 aug, instant discount of 10% using indusiand bank credit card emi transaction.
I applied my indusland bank credit card to avail that discount but didn't see discount amount.
I called customer care on same day (20-aug)
And they told i can go ahead and order, post 3-4 hours i will be getting my discount amount.
I did same and not got till now.
It's been 11 days to follow with amazon but solution provided yet.
They always says you were eligible of this discount so you should get but further that no update until i reach them again.

Payment made via indian bank debit card and payment is sucess and the transaction failed.. And amazon says they refunded but i haven't received the payment still now.. I have contacted indian banks branch but they say nothing can be found from the referance number amazon sent..
Amazon order i'd:[protected]
Payment of 99rs
Refund referance number: 171290
Amazon mail : [protected]@gmail.com

Since i have requested amazon india to yranfer my amazon pay balance to my bank account.
Since last 10 days there are saying it will be done within 24hrs
Always when i call them they put the call on hold for long time and al last say that there is no such request regarding transfer of my pay balance.
Every time they say that they are launching tt by which they will tranfer but this is day 11 still i haven't received my refund...

First they sent me a defective piece, which was delayed for 3 days. First they where not ready to take back the phone. They confuses the customer regarding the return. They then refunded the money in amazon pay balance and shows the delivery date to be a week ahead. Contacting the service center about the long gap of delivery, the executive said to cancel and reorder. It was today and now i got no refund and they say it will take 3 days to get my money back. See i had been running behind this for more than a week. They do not even clearly mention their policy,.