Amazon India Complaints & Reviews

Refer to my order
ORDER #[protected]
Item so far not delivered tracking closed
tracking id is fake
chat with customer care 3 times no solution demanded for immediate delivery but she was reluctant listen
The seller seems to be a cheater
unforunately i ub=nderstand amazon supporting them without resolve
Amazon twice assured that the seller will call back never happened
Required...

My product was returned by your designated courier without contacting me although i had paid for it. Please order them to deliver the item to me early. They are defaming the repute of amazon and enhancing your expenses and my worries. The latest date of delivery was 29.7.2019. It is unfair to return it back to the seller before four days of the latest date. Moreover, a customer, who has already paid for an item is unlikely to refuse acceptance...

I got this product on 6 july and i refund this on 9 july but till now didn't receive any kind of confirmation mail regrading this product and refund is still pending its almost 15 days up. The representative said refund is initiated but i didn't receive it....

Dear sir/madam,
I had ordered 5 numbers of shampoo amounting rs. 590 on amazon (Order#[protected] on 5 july 2019 and received it on 8 july 2019 evening. I had ordered 5 numbers of shampoo in order to save the delivery charges, otherwise i would have to pay rs. 40 as delivery charges.
When i opened the shampoo packet, i found two problems with the delivery. First, the packet had only 4 numbers of shampoo in it. Second,...

Few hours ago, i made a txn on amazon thru sbi credit card worth rs 18k, usually their gift cards arrive within 5 min,

I noticed after 2 hours from the payment, i realised that amazon took my 18 k without delivering gift cards which i requested for.

That's so frustrating to me, to get my own money back..

Also i would not like to continue my prime membership after this incident.

Where...

My order no is - #[protected]
They are saying that refund had been initiated on 26th june and is successful but still not reflecting in my account. When i called customer care, they are telling me to contact my bank but when i called the bank (Citi bank) they are asking for 23 digit arn number but amazon is giving me a different refund reference number.
No one is giving my money back

Date of incident-26...

I, tinu Thomas purchased a wheel chair from chaitanya care through amazon coasted RS. 9750 for my father who is bedridden at my home in Kerala in 2018. within one year it is broken and and cannot be used at all now.
I have mailed this issue to amazon and seller 4 or 5 times but nobody responded yet.
i have attached photos of pay bill and broken wheelchair to this mail
so I request you to give solution to this issue such...

Hi,

I ordered a headphone from amazon.
I received unboxed headphone (Company packing was opened and repacked) so, i request to return the product. They hold my return request for 6 days. I have to follow up for 4 time and last they rejected it without any reason.

Requesting for return the product and refund the amount.
Also, pay loyalty for the time (Avg 15 min for each call) i wasted with amazon...

I had ordered a dress for my wife having order #[protected] but the item has not yet delivered despite getting call from delivery boy yesterday i.e. on 23.07.19 that the same shall be delivered at night around 9.00 pm. After tracking the same with id[protected] it is seen the item cannot be delivered since the delivery boy failed to contact customer. This is absolute nonsense and wrong information provided by the delivery boy. The...

I have purchased a laptop which was scheduled to be delivered on 22 nd july, but due to some personal reasons i rescheduled the delivery to a later date on 25th july, but suddenly amazon had cancelled my order with no prior intimation. Also, i had booked the laptop during the offer period with exchange offer.
This kind of experience is not acceptable from amazon who is known for its customer centric approach.
Please look into...

Order #[protected] for 5x Quantum QHM630 Portable Laptop/Desktop Speaker (Multicolor)
Promised date was 15/07/2019. As per tracking package reached Hyderabad on 12/07/2019.
My problem is they have not delivered and no information from your side.
I called customer service number of times and they say the same thing which i see in the tracking. I talked to your escalation team 4 times and was promised a call back....

I order a fostelo westside women's handbag (Maroon) on[protected]. Order number[protected]. Address south ananda pally (Subash sangha clab) (Airtel banking point) p. O - purba putiary, p. S - regent park. Kolkata - 700093 phone number: [protected].

I have now returned to not understand the address shown but the shift man never called me. So i want to get back to this address, office of the district magistrate. South...

I have not received my refund yet. It would be kind if you deposit my refund into my account   replace all...

I ordered "vivo v15 (Aqua blue, 6gb ram, 64gb storage) with no cost emi/additional exchange offers" from amazon.in with mobile application on 15th july 09:09 pm and my order id is[protected] paid total amount 13310.90 by my hdfc credit card *-9847 after all discount and in exchange of my iphone 5s. But i received vivo y12 on 17th of july which cost only approx 12000 inr. I register my complaint to amazon customer care they said send...

Boat rokerzz 255 sports bluetooth wireless earphone - amazon, i bought this by mistake, then i return this product but my payment is not refunded by bank. please refund immediately. order date - 13 july 2019. order #[protected] . order cancel date 15 july 2019. payment refunded by amazon but not refund by bank, why ? . please refund it....

My order id:[protected]

Product name : elica chimney

Date of order: 8th july

Issue: product is damaged device is completely bent hence request for return. It's being 7 days no one has responded for return. I will be moving to consumer court and file case with my attorney if return is not happening as soon as possible.

When i checked my return history it shows, pick attempted...

Hello,

I returned a book 2 months ago and have been waiting for my refund. I paid the shipping as well and the refund never came.

Now after calling them multiple times, my account has been put on hold by amazon and even after multiple calls it hasn't been resolved. Every time they tell me that the account team will email me but i never receive an email.

Now without being able to login, i can't...

I have ordered a led tv on amazon, which was delivered on time. Installation service was booked and scheduled on 21st july, when the technician opened the box for accessories which was with tv was not compatible, as tv is bigger size and the wall mount board is very small size.in between the service provider called and insisted me to buy accessories from the technician.
I ha6 informed the same to amazon, they asked me get service...

Hi i have ordered two bags from amazon india. It is showing it has been delivered on my office address around 11:46 am while my shift starts at 01:30 on 8th of july 2019. I have called up courier guy he was not answering my calls that's why i logged a complaint in customer care. Now they said investigation team has investigated from their end and the product is delivered to me on 11:46 am. Which is simply not possible as i challenged them...

My amazon account registered number [protected]. E-mail [protected]@gmail.com name sathishkumar i ordered few items from my amazon account with amazon pay balance (Rs.23000/-) and rest of the amount paid by my amazon gift card.

But my order was cancelled each time i order. Regarding same i contacted customer care past 30 days and they assured me that after verification from accounts team my account will we unblock and i can...