Amazon India Complaints & Reviews

Hello this is sneha. I have been charged 27k for amazon job in bangalore. The hr manager told first pay 7k for documents verification and you'll get offer letter immediately than again he charged 10k commission and again 5k and at last he said your offer letter is ready he will mail me immediately only if i pay more 5k... I paid totally 22k and i don't know whether to pay more or not... Please help me and suggest me what should i do now!! Given below is the hr number
Suresh hr : [protected]
Teena : [protected]
And they are telling they are working in amazon development centre, bangalore.
If you all can help me ill give you the further proves of text messages of them and online payment by google pay which i have been paid

We are a non-profit organization in clarksburg, wv united states. There is a debit on our account for $2.13 that was not authorized. If you could please inform us as to what that was for and do not ever deduct again unless authorized personally by me elinda carson, executive director of the pwa.
This charge appeared on august 26. Please refund immediately.
Thank you!!

Dear sir,
I 'm ordered gym set order number[protected]from amazon of cost rs549 wich prepaid order on 9th aug wich shipped on 12 aug but its showing wrong dtdc tracking id - a20190812 wich is wrong or not for my address. I am called costomer care but they didn't give me refund they told me seller didn't give a response what is this? Amazon cheating peaple they didn't give refunds to their customers please help me to getting my refund as soon as possible thanks

I bought Lenovo ideapad S145 from Amazon on 10th August 2019. I received a defect item, then asked for replacement. Troubleshoot team has visited and confirmed it as defective. Replacement order was placed. Then I was provided with hand to hand replacement. I called customer care executive to change the pickup date, but she cancelled the replacement order and I asked for why did you cancel the order. She disconnected the call. Then later I raised an escalation regarding. They mentioned that we couldn't provide replacement, but refund will be possible. Everyday pickup is being scheduled and delivery executive denies the pick up as it is defect one. I raised escalation many times and they are just rescheduling pickup. I arranged for conference call with customer care executive, delivery executive denies that his supervisor told him not to take the product. I even spoke to his supervisor, he told me that we will not take defect product and he told that they have mailed you regarding the same and will not pickup until they get response from you. I want replacement or refund immediately. I've been calling customer care team, they are just rescheduling the pickup. Kindly resolve my problem. I need my money back or give me replacement. Give me you office address I'll return your product, if they don't pick it up

I ordered lg washing machine on 14th aug 2019. The features listed on the website included "smart closing door" but when the product was delivered it did not have "smart closing door".
I had to be on the phone for 2 hours with customer service before they agreed to replace it. I received the replacement machine on 26th aug and again the same problem. Id did not have the "smart closing door". I have tried to contact them about this, but the team is not helpful. They ask for a job sheet from the lg technician that the smart door is not available, but the lg technician refuses to give it. He says he will give the job sheet only when he installs the machine. Amazon customer service are not ready to help me and insist on a job sheet. So basically i am stuck with a product that does not match what i ordered and paid for.

Dear concern,

My self gautam kumar and i order one product (Order no[protected], amount rs.379/-, dated[protected] from online with amazon side but they send me wrong product, then i refund it and request amazon re send me correct product still they send wrong product again then i finally request amazon refund my money asap. I again order another product (Order no[protected], amount rs.429/-, dated 15/08/2019). When i receive said product its not charging then i request amazon to replace and refund my money.

After so many time discuss with amazon customer care regarding this matter where was i am profestanaily as a busy person but amazon commit me to refund your money very soon but not it done from their side.

All over phone conversation attached for your reference, please help me for refund my money as also harassment penalty which was my rights as an indian customer.

I have been recharge my tata sky dth through amazon on 17th august witch is cancelled from their side and initiated for refund. But till date amount is not credited in my account. When i call then they tell me to contact bank customer care and when i call bank customer care they tell me to contact bank branch. Amazon provide me a refund reference number witch is not valid tell me bank customer care. At first they tell amount will be credited 3-5 business days. But now 10days is cross. Please help me... Order id[protected]

I have been charge every month $14.16 every month from this company, idid not authorized them to charge my credit card. Please stop this payment so they can not charge my account anymore. Please hel me to remove this charge from company i did not authorized them to do it.
Please help me to resolve this issue so in the next bill i will not be continue charges $14.16 anymore.

Thank you.

Dear sir,

I have ordered Mi beard trimmer 1199rs from Amazon shopping app on 13th Aug 2019. Order I'd is #[protected] . but I was got garbage inside box, the product was missing inside box. Then I did complain to Amazon customers care by mail. He said that investigation will be done within five days after that they provide me refund I said ok.after one day on 16th Aug I was getting mail from Amazon, they said we will close your account because you have done transaction for refund so many times for so many products from your account. I have asked them by mail give me a proof for that type of activities which I have done, like refund so many times for so many product. Sir I have proof screen shot that is my single Tarasaction for refund on amazon account bcoz I am not getting product inside the box.

Kindly get reactivate my account and provide me refund.
My reg email I'd [protected]@gmail.com on amazon account with link my reg mob no [protected].so solve my problem as soon as possible.

Dear sir,

I have ordered Mi beard trimmer 1199rs from Amazon shopping app on 13th Aug 2019. Order I'd is #[protected] . but I was got garbage inside box, the product was missing inside box. Then I did complain to Amazon customers care by mail. He said that investigation will be done within five days after that they provide me refund I said ok.after one day on 16th Aug I was getting mail from Amazon, they said we will close your account because you have done transaction for refund so many times for so many products from your account. I have asked them by mail give me a proof for that type of activities which I have done, like refund so many times for so many product. Sir I have proof screen shot that is my single Tarasaction for refund on amazon account bcoz I am not getting product inside the box.

Kindly get reactivate my account and provide me refund.
My reg email I'd [protected]@gmail.com on amazon account with link my reg mob no [protected].so solve my problem as soon as possible.

I was shop at Amazon . But I return my order. Still after 5 days I don't get my refund amount.plz refund my amount to my account @ bank of maharashtra   Replace all

I have ordered a dress and cancelled it my money was deducted from my account. I has been 20 days i did not get the refund but i got the reference number and i went to bank to inquire it is showing details not found. I have contacted amazon customer care and bank customer care.there is no help from both the sides. I have been told it will be refunded in 3-4 business days when cancelled it

We bought the product on 17th july from amazon where in it was mentioned that product has 3 years seller/manufacturing warranty.
The product defect was found in 10 days when return window was over.
Contacted yamaha they refused to repair since the product was an online purchase.
We also had a warranty card received when the product was delivered.
Post yamaha's denial, we further contacted amazon for giving false information that product is covered under warranty.
Amazon asked us to provide in writing from yamaha that they do not repair online purchases.
We did the same and submitted the written reply on mail to amazon for almost 4 times.
They are just sitting idle begging for more time to resolve the issue.
The moment i took this issue over social media (Twitter) they became active and now they ask for service denial letter from authorized retailer.
Yamaha too has refused to give any sort of letter because they have replied to our query on mail and have also redirected to the terms and conditions on their website where it is mentioned that it is against yamaha's policy to repair products purchased online.
We have no where to go and i have been sitting on this issue making a fool of myself.
Amazon doesn't want to help in any possible way.
Here the consumer has been impacted between two companies yamaha and amazon.
I am attaching amazon's screenshot where it is mentioned that product is under warranty.
Also attaching the mail communication screenshot between my father and yamaha where in they have mentioned in writing that they do not serve products purchased online.

Sir, i ordered five mukhi rudraksha on 14 august. And that was delivered to me on 22 august. One grain was good in that five face rudraksha and the other two grains were broken and worms. So i returned it on 22 august itself. And he pick up it on 23 august. But till now neither my bank account was redfunded nor was the money refunded on my amazon pay balance. Sir i want my money back please help me 🙏

I was ordered "tetley green tea, ginger, mint and lemon, 100 tea bags" order number order#[protected] dated on 23 aug 2019. Order amount of rs-400/-. But item sent by seller is 100g green tea mrp - rs-120/-
There is no return option for this order. So i am unable to return this item purchased by amazon. Please look this matter and do the needful.

Hi,

I have placed 8 orders (Ray Ban Sunglasses - Ordered them for 4 people ) on Amazon this month, I have received all of them and upon trying them, they dint suit us. Out of 8, I have received one old pair of sunglasses and it has no Brand name on it. As we dint like them, I wanted to return all of them and placed a return request. The return request was cancelled by local delivery team saying " Customer rejected to return while picking up " Which is not true, it happened for 8 days and all these 8 days I had called Amazon and informed the same. They said it would be resolved and after multiple calls and multiple emails, They confirmed that they cannot pick these products and also said that the Local delivery team confirmed that I'm trying to return the replicas, which is not at all true. In fact, No one came to my place to see what i'm returning.without any evidence, how can they blame a person this way? And they have no proof to show. I'm really very very upset with the whole process of Amazon. I have not breached their policy of returns or refunds. So I'm looking forward to get a resolution on it.

Order Placed on August 5th 2019

Order ID's :
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

I have ordered a thing... And due to some issues i returned that product... Still i didn't get my money... Pls refund it soon. I got disappointed by both the indian bank and amazon about this refunding. I didn't think this will be delayed about a week. Please do the transaction as soon as possible. I hope this issue will be resolved by indian bank and make their customers happy.
Thank you

Ref id:ykfi98m70000jyhi5eaq

I have placed order of Redme 6 Back Cover but I have not received my order till now. I would be delivered on Tuesday 24th Aug 2019 but it has not delivered. I called to delivery boy but he said that I have delivered to another person who age is 12 according to delivery boy. Delivery boy is irresponsible person how he delivered to my order product to another person whom I do not know. I have asked all neighbors but they have said that We have not received any order from Amazon or Amazon delivery boy.
Order Number[protected]

Product Detail- Johra Protective Soft Transparent Shockproof Hybrid Protection Back Case Cover for Xiaomi Mi Redmi 6
Sold by: Johra Accessories

119.00

I placed an order with Amazon on 13 Aug 2019, order Id[protected]. The product was Hofones 26000 mAh powerbank. I paid Rs 1499/-. I contacted Amazon as I received different product than what I had ordered. Accordingly a return request was created for 18 August 2019 but the same was cancelled by courier partner. After that I raised 5 return request and all were cancelled by courier partner without even contacting me. I highlighted...

I had called Six times in Amazon regarding the my order but not received
satisfy answer on any executive & in mobile app it is showing delivered on 26th July 2019 but that day we were out of town from ( 24th July to 26th July) re-open house on 27th July 2019

Till date I have not received my product & if you have delivered the same
then* share with me POD ( Proof of Delivery) & I was placed the order on
22nd July 19 as well done payment of Rs 3550.00*

I need the answer with in 24 hours.