Amazon India Complaints & Reviews

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I have purchased this black ox 80cm (32 inches) full hd - smart led tv 32lxf3202 television from amazon on 27 june 2019 and got delivered on 02 jul 2019. I have purchased this television only because it was sold by amazon india. I didn't expect that amazon will sell a fake and unreliable product to me. It was working fine for 30 days, all of a sudden, the display of the television went off (Note: i am living in a community apartment with 24/7 power backup) i have reported the issue to ticket id-9h2-34339basc[protected] to the black customer care (Third party call centre) on 2 august 2019. But still today[protected], i have not got any update from the company.
Order date:27-jun-2019
Order[protected]
Issue:
Amazon sold me a product (Black ox 80cm (32 inches) full hd - smart led tv 32lxf3202 television), which seems to be produced by a fake company.
Manufacturer will not provide any support and service for the product.
Amazon will not support for product replacement, even though the manufacturer will not support the product.
Now i have forced to keep the television with me, which is not at all working.
I have tried to reach the amazon customer care, they have conveyed me that they will not support after the return window is closed.
If i have brought this product in showroom, i will have option to resolve the issue via the showroom, but here amazon also washed their hands saying that they will not support and manufacturer also will not support for the service and replacement, even though i have warranty for the product.

This are the ways i have tried to get the resolution for the issue.
1. Called the blackox television (Which is maintained by third party vendor.)
Contact number[protected]. No mail communication for the issue i have raised. Still today[protected] i don't have any update. Also from 9-9-2019 i am not even able to call the customer care from any number.
2. I have tried to reach brand manager of black ox
Sahil[protected]
Ibadat[protected]
Upanyas[protected]
Who doesn't even want me hear, what am i saying for past 40 days.in past 40 days, they have picked my call thrice to say that they are busy in some meeting.
3. Called amazon customer care, they will not return window is closed.

Question to amazon support team:
I have purchased a product from amazon believing that, the amazon will sell reliable product and provide extensive support in case of any issue. I would to understand, why your not supporting to get a resolution for a product in my case. Return window closed is a convincing answer.
Even though the window is closed, if customer don't get support from the manufacturer for 1 month old product, which is sold by amazon. Then they should help me to resolve the issue or they should taken back the fake product sold to me.
Is there any other way to get my money back,???

Hi, My name Is Vasishta Ram. My father has got a message like this -

"Transaction o[censored]SD12.99 made on SBI Credit Card XX2577 without effecting add'nl factor of authentication mandated by RBI, at Amazon Prime on 13 Aug 19 ."

we have not purchased any item nor subscribed to Amazon Prime. I have got Prime account with Airtel for free. From two months I am noticing the amount of 12.99 USD has been taken from my fathers's credit card twice. So far 1900 rupess unauthorized transaction done on the credit card. What might be the reason? Please help me in this regard. How can I get the amount back?

I had ordered for a canon eos 1500d 24.1 digital slr camera on 25 august 2019 (Order#[protected], i paid rs 19, 999 and the delivery was expected by 30th of august. Item was sold by shakshi exports, they shipped item with usps and provided tracking id:[protected]. When item was not delivered on its due date i called amazon they told me to wait for next 2 working days. After 2 working days they told me that the order was cancelled on 26th of august. Your total amount will be refunded to you. But still i am not refunded with the amount and amazon is not giving any satisfactory answer.

Actual scam behind the scene: shakshi exports is a fake company and they never shipped any item against my payment yet they provided me tracking id which is actually fake. Further amazon is trying to defend shakshi exports to do this fraud.
Now fraud is this, if you sell an item in amazon 5000 cheaper than other sellers then people will definitely get attracted to you. Now i guess at least 100 people all over india must have ordered this amazing camera and since they didnt kept cash on delivery option, they have earned rs 20, 000x100 i. E a total of rs 20lac without any effort. And they earned it as an interest-free loan from public.
This is a scam which amazon is supporting.

I have ordered mens sandal, but i received ladies sandal. Then already i registered return option till now no return the product. Now the amazon customer care person tell him send the courier (Professional, dtdc etc), and scan the bill amount then refund my amount. Its totally upset to me. Already my amount 500 wasted. So kindly register my complaint and take action

I saw a add i olx i called their number ([protected]) they asked to send resume i send that after 1 day i got job offer letter in mail (Amazonltd.com.[protected]@gmail.com.[protected]@gmail.com) in that they asked to send 1105rs for dress and i'd card and security amount and they said it is refundable amount so i transfered to there account[protected] iffc code (Cnrb0002758) i send then and after that they sent mail again at same mail i provided to u icici bank account form and they asked 30105rs to open a salary account i had send total amount to them is 40210rs after that they are not lifting my calls please help me sir

I ordered shoes in Amazon and made payment online through state bank of india.
Later I cancelled product on 12 August 2019.
I received message from Amazon that refund initiate shortly.
But amount was not refunded

I received message as
Your order for MRAP Men's Tan Synthetic Shoes - 9 is cancelled. If you have already paid, refund will be initiated shortly. Details: http://amzn.in/d/8Q3cKS3

How do I get my money return back

Hii
I wants to get early delivery of my products. I want my product before 13th september 2019. After 13th. I am not in town for 1.5 month.
That’s why i want my product delivery earlier.
I need that product which i purchased form your company.


Order no:
[protected]

Please revert me on my mail box if it possible. [protected]@gmail.com

I bought a saregama caravan gold thru amazon india while i was in india during nov 2018. Now it is not working:
1. It does not work without power connection
2. It does not connect after powering for at least one hour.
3. If i connect to wifi then i cannot switch back to saregama unless i power off and wait one hour after powering on.
Please help

I paid to amazon by BHIM upi but still haven’t my refund my amount amazon already refund that side successfully amount is 798 reference no[protected] I talk to amazon many times they still saying I reflect your amount successfully please contact your state bank customer service I talk to customer care they said to me we can’t do anything by reference number

Amazon:

Many products sold online are mislabeled and misleading. Some items like mobile phones are actually 2nd hand recycled product. One should be extremely careful about mobile phones purchased online through amazon online shopping not only because the labels cannot be trusted but when you challenge, they will continuously try to force the product and finally tell you that they will not refund of the money but will replace with another product.

Our mail

This was the product advertised in your site yet the phone i received was a completely different one and does not look like this and misses the s-pen feature. It has no slot for the s-pen which clearly shows in this picture. Moreover the product is damaged and completely worn out. I have sent pictures of the phone. I need a phone which is advertised/features in your site.

Now
The delivery boy says unless you charge the phone, i shall not deliver.
Why should i open the packet, which i am not accepting???

Sir,
With reference to the subject sited above i had order a book order no: (#[protected] (Pin 1963)/ tracking id :[protected] which was dispatched on 6 september 2019. On 10 september i was not able to attend the call of delivery boy. I called many times after that nobody picked the the phone. On 11 september a call from delivery boy was not attend as i am at my working place. Again i called to customer care. With filling my 4 letter no pin. The delivery boy told me that he is on leave since monday. Some other delivery boy may be on his place. The problem is i m not able to contact. The delivery boy. Whenever i am calling through customer no by filling pin, it connects to deliver boy who is on leave. Kindly look into the matter as earliest as possible.

Yours sincerely
Sukhvinder singh
[protected]

I had so many complaint for regarding above order delivery 15 days over but product not received till time. Or not track & lost rs. 200 cashback offer in this process.

Please take action for compensation policy in this regard for reputed organisation. Mr. Ashish executive reply 'i understand that you have received cash back on the order and you wants the same offer applied to the fresh order as this was not delivered. I am very sorry but there is no such option that we can give you some offer code which can be applied on the next order to avail the same cash back.

This is not fare and totally fraud activities for cashback regarding.
Registered mail : [protected]@mail.com

Hi,
Order date
06-sep-2019
Order #
[protected]
Order total
499.00 (1 item)

The above item with the order number was placed on 6th of september as was a prime member i had to the delivery by 7th and i got a call from delivery guy as i was out asked him to come evening and he said he will come on sunday and i never received a. Call and the product was returned questioned the same with the customer support team the super purnima was very rude, and never tried to help me. She blamed me

I had purchased one ray-ban full rim square mens spectacle frame, order placed on-21.04.2019. I paid rupees.7, 174.00. Order no - #[protected]. I received my item on-06.05.2019. But due to some problem i returned the above item on-09.05.2019. The seller received my parcel on-12.05.2019 as per my postal tracking number. I returned the parcel asper amazon return policy by india post to amazon seller gmr airport city, pin-500108 r. G. I airport s o, from - arjuna behera, at - medical campus, po - mohana, district - gajapati. State - odisha, pin-761015, india. But the seller cheating me. He has received their item with cheating my money. The seller not respond my repeated request since 4 month. So kindly help me for above this matter. Thanks.

Order #[protected] placed on 4th sep reflects delivered to customer dt 7th sep. Amazon cust care notified on 8th sep about the erroneous update. So far have not received any update on package status nor received call from senior as requested
Since this is 4th such instance in past 5 months i have rejected refund untill the cause and corrective action is known.
Refund rejection also stems from fact that these products are brought at sp price on the sp. Date and refund does not help get them at. Same price again.

So far have not received any updates on below points;
1. Where is the package exactly and req. To deliver it in next 24 hrs since it shows delivered or confirm exactly when it will be delivered.
2. Exact action initiated to resolve the recurring delivery issue since customer complaints have not yielded any resolution
3. Compensate for the repeated challenges faced and time spent on issue resolution by customer

Dear sir i am akhilesh rajput want to purchase xioami mi a3 (More than white) but when i see your seller (Darshita mobile) review i found many negetive rewiew regarding him kindly provide me mobile direct from you please revert on asap. Because its the question of your companies image so a good company should nout use sellers who is diappointing customers your company is very good i like it but the seller you are providing i don't want him to deliver me because he has diappointed many customers.
Thanks and regards akhilesh rajput

My name is amar verma and i had ordered sony mdr - ex150ap of rs.899 (Sony mdr - ex150ap) in amazon on (25.08.2019) and after (28.08.2019) i returned this order due to personal reason. And on (01.09.2019) amazon initiated the amount to my bank but i still didn't get the money. Amazon sent this reference number
(#[protected] and told me to fill charge dispute form but pnb bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent. My account no:- ([protected])
Thanks you sir

My name is Amar Verma and I had ordered Sennheiser CX 180 street II of RS.838 (Sennheiser CX 180 street II ) in Amazon on (28.08.2019) and after (30.08.2019) I returned this order due to personal reason. And on 31.08.2019 on refund initiated)
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number #[protected]
(#[protected] and told me to fill charge dispute form but PNB Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My card number is ([protected])Thanks you sir

I ordered a hard drive on amazon and now they delivered the case of the hard disk. Now after investigating they are saying that they have delivered the product. They are not ready to refund or replacement. After sending the mail mail many times they are saying you have too many missing complaints of our orders. This happened 2nd time with me. They are not sharing the right information. They are hiding their fault and they are jot doing their job properly. Nobody is helping me from the side of amazon. They are harassing me from 3 days, giving me mental torture. Order number is[protected]. Amazon said we cannot help you out. It is your lookout.