Amazon India Complaints & Reviews

Iam using amazon app since 2012 recently i have purchased honour 8x mobile 📱 but after unboxing that product i have observed that screen was going faded in eye protection mode after that i have complained to amazon coustmer care at first they didn't respond seriously but after two days again i called then they said that we will send one technician to your location after confirmation from technician we will replace or refund your mobile 📱 but till now i didn't received any return pick up date in mail or message. I have purchased this product using icici credit 💳 card will you return that money 💵 to credit card

I have ordered hitachi ac from amazon.in on 09th april 2019 with order id :[protected] for which cashback of 2000 rs. Is to be received till 31st july 2019 (This offer is for citi bank cards holder & 10 % or max rs. 2000 cashback) but this cashback is not received so far. For which i had complaint on amazon multiple times and every times reply from amazon side is wait for 3-5 working days, with in this duration you will get cashback, but i had not received cashback till date.

Its reaaly sad to know that companies like amazon recruit vendors who are theives.

This refers to my order no order #[protected], i have not been contacted but keep getting messages that i was not reachable. When other packets from the same order get delivered, why is that these four items are not deliverd. The reason is that this particular vendor has committed theft and been missing.

The person goes missing with around 4000 rs and now has no face to come to my office as they fear getting arrested.

Thsi is the second time. Last november the delivery guy picked up a van huessen shirt which mytra had delivered. The delivery person even confessed to his crime but mr shahnawaz came to his rescue promising to pay me the next day and since then even he is absoncding.

Does amazon does a reference check before hiring vendors or do we need to reach oout to the national consumer forum.

These incidents are really shameful and leave us with horrifying experience.

I ordered a mobile LG W30 which i got on 16/08/19. But its damaged product totally looking like its has been used for many days. Its has lots of scratch on mobile screen, backside and charger also even charger not had poly packing. The same day i called to customer care of amazon they said they exclate my issue and this phone will get replacement within 24 hours. I dint get any confirmation msg, call or mail even it has not been updated on app also but i waited for 24 hours there is no response. Next day i again called them they said there are some error so they are sending me a link i can arrange a replacement through that link i tried that many times but it gave me error so i took screenshots and send them mail regarding this after that there is no response. I called them same day that i sent you mail regarding error on that link which you sent me they said again i have to wait for 24 hours and again they didn't sent me any confirmation mail msg or call but i didn't had any option so i waited again for 24 hours. Now this 6th day i am doing calls sending mail continuesly but there is no response from their side and they are saying same thing on every call that "they dint get any mail call before this from my side and there is exclation registered now we registering you complain you get replacement within 24 hours please wait. " This thing they are doing from 6 days now only 4 days left for replacement but i think they are just wasting my time only. Now i dont need replacement because i dont trust them they are doing this intensionally so i need refund so take your product back and give me my money back.

I have ordered "blaupunkt bt400 volcano 40 portable party bluetooth speaker with wireless karoke mic (Black)" with some other tiny items vide order #[protected] and order #[protected] on 10-aug-2019 worth rs.7423/- and discount of 10% applied by sbi card as per time term and got rs.742.30 discount. Total payment made rs.6680.20 in a single transaction (Prepaid).
I received all tiny items worth rs.1821.60 on/within time but the large item not delivered i. E. "blaupunkt bt400 volcano"

As per track package and sms this item was to be delivered on 16-aug-19. I come to know after telephonic conversation to customer care of amazon india on 17-aug-19 that my item is returned to seller. It is done without my consent. It clearly means,
"either item has not been dispatched by seller or courier has not taken extra burden to deliver this large package".
Same problem i faced before (Records may be seen in comparison of size of items) with my order dtd 21-dec-18 and i had to re-order but on same price.

In this order, after 10 days i got my refund. By this order i was going to get "blaupunkt bt400 volcano" at a cost of rs.4859.10 and now due to price increased or offered end, it costs worth rs.5999/-.
My family members ware very excited and waiting impatiently for this item.
I faced loss of money as well as mental stress too.

Hey,

My name is karn jain. I ordered an oneplus 7 pro on 11th august, 2019 and paid the entire amount with my credit card. The amount got deducted from my card and the order was placed. Within 30 mins, my order gets cancelled from your end. And i get a message from amazon saying that your order has been cancelled and if you already paid your refund will be initiated. It's been 6 days and i haven't received my refund yet. I contacted the amazon support and they told me that my account is on hold. I have given all my details to them including the bank billing address.

My registered mobile number: [protected]

I am also getting mails regarding sending them a fax of the details like the end 2 digits of my credit card details. Help me out. What am i supposed to do.

Sir refund[protected] tak bank account me updates ho jana chahiye tha but abhi tak mera amazon dwaara diye gaye refund account me updates nhi hua hai .aur jo ki normally bank me 4 to 5 days me updates ho jate hai. sir plz help me and give my refund.
Mobile No. [protected]
Account No. - [protected]
Reference Id - 637670
Payment Rupay Card *********5985

Sir Plz Check This By Reference Id.

I applied the amazon recruitment send my resume after i get the confirmation letter selected the supervisor job. Asked money deposited rs1550 for uniform charges and id card deposit the money and send the receipt. After calling one person he is courier boy ask shirt sizes and send the courier parcel picks. After amazon hr calling me deposit the money 2700 for salary account i do not deposit the money it is real or fake please help me

11th aug 2019 : ordered a tablet {iball slide elan 3x32 tablet (10.1 inch, 32gb, wi-fi + 4g lte + voice calling+ micro hdmi), matte black} it sdelivery date was 13th august 2019. But on13th august till night 9 p. M. I was being told that by day end i will receive y material. Finally not received.
Material received at pune hub on 12th afternoon as per amazon tracking details.
On 14th august i was told that my material will be received by day end again same issue. No delivery attempt also. Finally was told that on 16 august 2019 will get my product.
On 16th i was confirmed after talking to lots of executives that my ordered product has been misplaced in transit so amazon execuitve himself set for replacement order.

For new replacement order delivery date was 19th august.
Material received at pune hub on 17 august as per amazon tracking data.

I received 1 message from amazon on 19th afternoon that material is out for delivery and also received one courier aganet contact number,
This number when called was not of concerned courier boy anf the person who attended call confirmed that its not his duty to deliver the material. The courier boy has not taken the material with him so his number was given and the material is lying with him.
I asked him if he can tell his location i can self pick but he disconnected the call and after lots f calling he eventually started shouting and abusing me and told that he has lots of work to do apart from delivering the material and talking with customers.
By end of 19th august amazon has updated that delivery attempted. For this i wanted to know if courier boy did not carry product with him how can the delivery was attempted.
Now as per amazon customer care it was technical glitch due which it was updated, so please make me understand i[censored]r courier person does not deliver, does not call and just update the status then will customer get their products anytime??? And on top u try the delivery attempt for 3 times, so if technical glitch occurs like this i will never be getting the product.

I also wanted to understand is it because the amount has been paid well in advance so am being troubled and mentally harassed so much?

Being an working person i cannot keep on continuously following up with u people.. And on that though am following but not a single amazon customer executive has helped me out till date. They are just telling me the status what i can see on website.. So what kind of support is that from amazon that a person is being suffered your internal issues from last 8 days.

Now consumer complaint is the last hope for my money that is looted from amazon else my product delivery.

One month ago, i had purchased an urbn bang 2000 speaker from amazon on 12th july, 19 at 2049rs only.. And within a month, product becomes non working. And speaker has an one year warranty.

Now amazon denying to help and denying to replace product via seller.

Also i tried to contact urbn bang, they were also un responsive till now...

Kindly help me get my product replaced by newer one or help me get my money refunded..

Order #[protected]

Regards
Deepak

I've order products on amazon with cash on delivery option and i didn't like the products so i returned it with self shipment, the refund was initiated from amazon but it has not been reflecting in my bank account. Its been three to four months i've been visiting my branch and contacting amazon customer services regularly, kindly help me to file a charge dispute option on particular transactions i've been doing with amazon india.

I keep getting charged $13.90, I have nothing to do with Amazon. Every thing order is free shipping. Why am I seeing this charge on my Bank statements. I hope you can somehow understand this message ! Amazon needs to stop charging be this charge! ok I guess I need to say more. I'm getting a charge on bank statement, Great western Bank #[protected] Please stop this charge on my bank statements. Please!

I've booked akai lpd8 worth rs.2899/ i've paid the amount and after i noticed that ive given the wrong order the moment i checked ive given the cancel, later i got a mail from amazon regarding the cancellation stated like due to payment issue the product has been cancelled... But the real reason ive given the cancellation and mentioned that i've ordered a wrong product... I've encountered with customer service they told me to share the money deducted details by bank...

I am Gaddam Srinivas from Hyderabad. While I was trying to subscribe Amazon Prime Membership with Syndicate Bank Rupay Debit Card. Amazon shows only 5 Banks Rupay cards are allowed i.e., Citi, ICICI, Kotak, Canara, Deustche. Please take strict action against these Foreign Businessmen stealing all our money by accepting Visa & Master Cards only. Even there are no other banks like SBI, Andhra Bank.

I had bought a RO of make purolite un dated 15th dec 2018, order no[protected] with warranty of 1year .Till now the seller has not completed a single service .Since last 2 months very huge abnormal sound is coming from the product.The seller is refusing for repair and saying is not selling this product on showing the invoice he agreed and now charging cost for parts as well as service.He is now not responding and even not sending anyone to fix the problem .I request please take up the matter to resolve the issue before it break down completely.And do not allow such money oriented people who using online platform to sell defective products and not bother about post service.
client no-[protected]

I have processed refund through amazon against My order no[protected] and it's got initiated on 8 august and should be in my account on 16 august but till date no amount received

The Authorization Code (Refund Reference Number) for the transaction is[protected].
And the amount is Rs. 150
And when I called t OK allahabad bank customer care it's sounds not answering continously
And after so long someone picked somehow so he said ee can't check with the reference no..

I have ordered eveready base b22 30-watt led bulb (White) on amazon on 7august 2019 and delivery date given to me is 9aug to 13aug 2019 but till today i have not received my order. And now i want compensation from seller for not delivered the product as date given.
I have already contacted customer service several times but no appreciate answer is given by them for the order.
The seller also not contacting for the information regarding product that he is delivering the product or not or he will give me compensation or not.

I have ordered Haldiram Besan Ladoo 400gm through Amazon.in for my friend, but he has received a crumbled/ Broken Ladoo, its looking like halwa and not ladoo.
Its highly unsatisfied, please refund me the amount, we cannot expect such a bad product from a brand like amazon, request you please look into the matter. order details are given below for your reference

Ordered on 13 August 2019
Order#[protected]

Dear sir,

Order#[protected]

Tracking ID:[protected]

I have order laptop on 11th August 2019 which suppose to reach on 13th
August but it got delay and even now it has not reached. When I saw the
order summary it was showing that it reached final checkpoint but from last
4 days no one is coming to deliver it. The distance between final check
point (Bharuch) and ankleshwar can be cover within 30 minutes max. Than too
from 4 days no one delivered it. I raised complaints regarding this but no
action has been taken. The phone number of delivery agent is also invalid
and the product was a amazon gift which should reach to my sister before
15th August for Rakshabandhan occasion. I didn't even got a call from
delivery agent. On 13th August after raising my concern I got a call from
[protected] and he said the product will reach on 14th morning but it
didn't. when I called on same number on 14th the guy who picked the phone
said me ' u can cancel the order' (rude). Even than also as I wanted to
give that product to my sister on Rakshabandhan so I waited but
unfortunately it all ruined. It 19th August and they are not even canceling the order not providing package. I mailed them many times but no serious response from there side came. I think they are not fear of anything about losing anything. That is why they are not bothered to take this matter seriously. Now Rakshabandhan is gone but I didn't even got product nor my money and they are telling me that they are not getting option to cancel it. They allocate the delivery to someone else but he is saying he didn't got any product. Tell me what to do I complaint on there forum many times but...
I hope this platform can do something.

On 23 jun i order 2 items from amazon they was defected when then come to my hand and on 28 jun i return it today is 19 august my refund is not given to me at all... Amazon is saying that the refund is given to you in your account but the refund is not come to my account so please do something... The two items i order is
1-car led strip light worth rupees.440
2-bigzoom heavy duty tan colour steering cover worth rupees. 349.
So please register my complaint and do my refund as soon as possible.. Sir. Thank you...