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Amazon India Complaints & Reviews

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Last updated Mar 30, 2024
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Amazon India reviews & complaints page 412

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S
Sanjay Tal
from Palwal, Haryana
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kindly unblock my temporary account of add money option

Address:122001
Website:www.amazon.in

I have account on amazon which is linked with email id [protected]@gmail.com, and reg mobile no [protected]. I have done kyc online ana manually. But my add money option is temporary blocked now. I have called them so many times regarding this and mailed. They do not nothing regarding this. But still it is temprary blocked. Kindly do action regarding this. Kindly get unblock add money option in my amazon account....
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Z
zaryab official
from Mumbai, Maharashtra
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solimo fry pan

Main 2 july 2019 ko amazon india se ei fry pan purchse kiya jiski value 509 rs but after some time i cancelled my order and refund 509 usee din ho gaya but bank ki taraf se abhi tak mera refund mere account me reflact nhi hua hai jab maine amzon sw bat kiya to unhone refund reference no diya 540048 aur kaha k bank customer care pe call kar k ye no bata dena ap ka refund ajayega lekin jab bank customar me call lagaya to kahte hain k yahan...
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H
Himanshu Prashad
from Khanpur, Uttar Pradesh
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refund not received credited by amazon india

Address:Nainital, Uttarakhand, 263139

I purchased samsung galaxyM30 mobile phone Rs 14990 from amazon on 2/07/2019 and done full payment by debit card but order was cancelled on 4/07/2019 and now amazon is saying that refund has been send to bank account so contact customer service and file charge dispute they had given me Transaction id# 75503729187031083572352 and refund reference no. 712302
But customer service saying they can file nothing like refund reference number...
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VikBhartiya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they're refusing to take product back

Address:Ahmedabad, Gujarat

I bought Kent water purifier delivered on 5th July, 2019. Companies ' installation person came and refused to install that machine reason being genuine that TDS is very high and this machine will not be compatible for the requirement. Instead we need to get RO water purifier.
Now I'm asking the same to Amazon either refund my money or exchange it with RO
But they are simply refusing saying since no problem in product we cannot...
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P
Pranab01
from Noida, Uttar Pradesh
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fraud in name of internal policy

I purchased a food product, from amazon India and the seller sent me a product which has got a expiry date on Nov 19. When I inquired Amazon in regards to expiry, they told as per Amazon internal policy the food product should be above 60 days.But there is no mention of the expiry date in the product page neither it is mentioned anything in their return POLICY. I contacted the support and Amazon support inform me that the expiry date should...
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D
Dinesh Wade
from Aurangabad, Maharashtra
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wrong information about product delivered

Address:Mumbai City, Maharashtra

Recently I have ordered through amezon which is already delivered to delivery station as per online m information but when I checked at delivery station I.e. Samani Auto part indira nagar sion east it has not yet reached in actual sense ...and delivery location people are helpless to find out my misplaced parcel
No help been given till now...it's too disappointing as it happened to me second time...I will more this unpleasant experience...
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R
rama rao b v v s
from Hyderabad, Telangana
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hiding payment details and cheating people

Address:1, 500092
Website:amazon

This is regarding my Order#[protected] Canon Pixma G2012 All-in-One Ink Tank Colour Printer (Black). I have purchased on EMI basis the EMI mentioned on 1405.50, but bank going to charge 1640.32 went to the bank and enquired regarding the difference, they have explained that they are going to collect GST on it. As per your billing, 1405.50 and haven't mentioned or given any information regarding this while buying a product. In the...
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swarnik
from indore, Madhya Pradesh
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worst delivery service by delivery boy

Address:Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India., Indore, Madhya Pradesh, 452020

Hi,
I am shailendra nagar my register no. Is [protected] and my register mail:- [protected]@yahoo.co.in. My order no. Is :[protected] according to amazon it will be deliver today.in morning i recive a sms from amazon side and get a no. I call on that no. And enter my pin. No. I talk with one delivery boy. He talk with me so rudely and said that i don't have time to talk with you and disconnect the call. And again he call...
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S
sumit00123
from Lucknow, Uttar Pradesh
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pantry items missing

Address:19/3Aram narayan bazaar bhoolbhag Kanpur, Kanpur, Uttar Pradesh, 208001

I am order pantry items 1july 19 but they delivered some items are missing and I am say to customer care items are missing they say call me 12 july them I am call the today they say all item are delivered but this not first items are missing I march I am order item are missing they give me refund but in this time they not give me any refund...
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A
Ashish khetan.
from Mumbai, Maharashtra
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samsung galaxy m30 defective product

Website:www.amazon.in

I have received defective smart phone, I have complained about it to Amazon their executive cheated and lied to me saying that it is the manufacturing way of smartphones, I visited Samsung store to confirm that it is a defect.
Still they are not giving me return or replacement, and their customer executives disconnected my call 2 times, the technician also lied that their is no defect, when the gap in fingerprint sensor can be easily...
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D
Dipak Pithadia
from Ahmedabad, Gujarat
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different item sent its fraud

Address:Rajkot, Gujarat, 360001

I ordered mobile phone but i received diffrenet and its fraud and i dont know whats you sent me item
Its customers cheating what a joke... I complain to consumer form

I also raised a complaint and then the customer service is saying that we have done our investigation and your refund cannot be processed. Please take this wrong product and refund my amount or i will raise a consumer complaint in consumer court....
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K
King manoj
from Mumbai, Maharashtra
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delay on delivery

I have pleased one order on 1st july. My delivery date is 10th july to 11th july. I have wait for call till 6.30pm but they didn't call me. Then i called to coustmar care they said that it went to another center they will deliver on with in next 2 days. I already planned my journey at 11th july. I have journey at 9.00pm. What can i do. First they told me that my order delivery at 11th july that's the way i booked my ticket...
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R
Ritz05
from Mumbai, Maharashtra
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refund amazon pay

Address:Jaipur, Rajasthan, 302019
Website:amazon.in

In t&c was written your money will credit in amazon pay in 3-4 hour but after 2days my refund was not coming please you give me my balance bank in amazon pay i don't no why amazon don't give my money back my money is not coming in 3-5 days i never belief on amazon company i request to you for giving my money back refund from amazon in my amazon pay account thanks...
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C
Chcjvj Vjvjvjv
from Mumbai, Maharashtra
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close account

Address:rahul sharma house no.88 gali no.5 aggarwal bhagwan das colony fatehabad, HARYANA 125050 India, Fatehabad, Haryana, 125050

Amazon close my account nd i m not able to use my money i m able to login but my all order doing cancel. 999rs. Avlable in my account but amazon not opening pls help me nd reopen my account i want to use my money my amazon email id is [protected]@gmail.com so pls help me nd take action.. Amazon's policy is against coustmor' right. My balance expire date is the month of october nd from last october my account closed they want to use coustmors...
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H
Humanism before other ism
from Guruvayur, Kerala
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I didn't receive my refund after the given business days period for my debit card purchase

Address:768027

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Power regain mucuna prurein supplementAmazon India Reference number: amazon refund...
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I had placed 3 orders (Order no[protected]) on 21st june 19 from amazon india which is suppose to get delivered on 28th june19 and payment of the same well made in advance and on 29th when product not delivered i checked the status calling customer care and she said product is lost in transit and advised me to place a replacement for the same, so it did but after 2 days when i checked the status on app it shows
"will email...
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M
M Nadim
from Mumbai, Maharashtra
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amazon refunds not receive

Address:System Administrator, Head Post Office, Girja Chowk, 854301

I purchased one mobile named oneplus 6t which cost 32999 inr on 8th may 2019 from amazon.in, i received the product on 15th may but the product which is received was defective so i request amazon to either replace or refund the amount, they picked up the product from my office and according to them refund was issued on 13 june 2019 in afternoon but the problem is nothing is credited in my account, i already talked to bank customer support...
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M
mounicagoud
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hand/refund amount

Address:50068

I purchased a hangbag in Amazon but i got different colour so I returned that bag but my amount did not refunded.i have called customer care
They told me they have initiated the amount the problem is at the bank so consult the bank or fill the charge form so that your problem will solve so I did this so please kindly do the needful....
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D
drmksinha
from Delhi, Delhi
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surya 3 burner gas stove

Address:A ROW HOUSE V 8 SECTOR 6 VASHI NAVIMUMBAI, Mumbai City, Maharashtra, 400703
Website:Amazon. In

Surya stove was supplied to me with broken parts on 18th July 2019 with a promise of 10 day return. The defective stove was rejected by me and Amazon scheduled 7 pickup dates with the assurance that refund will be made after completing pickup process. The pickup was never done and hence refund also not given. Request Refund....
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Ashok Nagrath
from Mumbai, Maharashtra
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missing items in the order

I ordered several items worth about ₹ 6000 on second of July 2019 (order no[protected].Later on, when I checked, five items were missing.when I complained to amazon, first they asked for time to investigate and now they are saying that nothing is wrong from their side making a liar of me just for a few rupees. I feel cheated.it is to note that I have been ordering from amazon for the past several years and this is the first time...
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