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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
Complaints 20346
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1482
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Amazon India reviews & complaints page 412

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P
Pragya chaturvedi
from Mumbai, Maharashtra
Sep 5, 2019
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I had placed an order for 3 books. I have received only one. When I checked 'track your orders' it's showing delivered on 2 nd September. I want to know why this delivered msg is shown for all the 3 though the delivery is still incomplete. Moreover tell me where are my rest of the books are. Otherwise I will cancel the order and then want the amount paid to be refunded. I had such a bitter experience that I will never ever do any shopping on Amazon. I will very soon discontinue Amazon Prime membership too. Horrible service.
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    P
    Pappuswcc
    Sep 5, 2019
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    Address: sk.jahangeer (MANIK ) Khanpur saikh para near masjid tala ,shiv tala ., 712702

    Massage is coming address is correct, but how no any body call or comes to this given address and massage is there return to the seller why. All the items can receive my relatives if the person which is registered not a viable,
    Direction — c
    Order placed

    29 august 2019

    Total

    349.00

    Ship to

    Sk. Jahangeer (Manik)


    Order #[protected]

    Order details invoice

    Dispatched

    Track package

    Mango star women's shoulder bag (Black)

    Sold by: mango star enterprises

    349.00

    Return or exchange items

    Share gift receipt

    Leave seller feedback

    Write a product review

    Order placed

    29 august 2019

    Total

    999.00

    Ship to

    Sk. Jahangeer (Manik)


    Order #[protected]

    Order details invoice

    Dispatched

    Track package

    Kracker men regular fit denim jeans (Kracker04_38_grey)

    Sold by: kracker textiles

    999.00

    Return or exchange items

    Share gift receipt

    Leave seller feedback

    Write a product review

    Order placed

    29 august 2019

    Total

    1, 758.00

    Ship to

    Sk. Jahangeer (Manik)


    Order #[protected]

    Order details invoice

    Refunded

    Your return is in transit. Your refund has been issued.

    When will i get my refund?

    Ruf & tuf men's slim fit stretchable blue jeans rtjn0978

    Sold by: arvind fashions limited

    989.00

    Ruf & tuf men's blue slim fit jeans rtjn0853

    Sold by: arvind fashions limited

    769.00

    View return/refund status

    Leave seller feedback

    Order placed

    29 august 2019

    Total

    528.00

    Ship to

    Sk. Jahangeer (Manik)


    Order #[protected]

    Order details invoice

    Dispatched

    Track package

    Handitala shivtalakhanpursk paramasjid tala.
    Amazon India customer support has been notified about the posted complaint.
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      P
      Piks10
      from Haldia, West Bengal
      Sep 5, 2019
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      Address: Jagratapara, Aranghata, 741501

      I have ordered a product on amazon online shoping site. Here the courier boy refuse to take cash on pod. I haven’t enough money to my card that's why i ordered on pod and he refused. The deliveryboy's behaviour is too bad. And if i ordered a pod order why he refuse to take cash. He have constantly saying that the card is the only way to take to product, is the only way to take to order. There i felt lot of trouble during amazon shopping. Its a bitter experiencefor me.
      Amazon India customer support has been notified about the posted complaint.
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        R
        Ravi.rv73838
        from Ahmedabad, Gujarat
        Sep 5, 2019
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        Address: Anand, Gujarat, 388001

        Its been more than a month now, i received a wrong item and then i filed a return, on very next day they took away the product but my refund is still stuck somewhere, all of my banking details is up to date, i have complained many times on amazon indias customers care and they always says pls give us 5 business day and you refund will be 100% in your bank account, i had complained almost 5 to 6 times and its been almost 40 days still i don't have my refund. Pls do something about it.
        This is my order number:[protected]
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          A
          Arun Sonawane
          from Mumbai, Maharashtra
          Sep 5, 2019
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          Address: Plot no 5sector 24 mumbai pune highway navi mumbai maharashtra 400705, 400705

          Dear sir

          I would like to inform that i purchased amazon product but not like this product to my family i return this product in amazon but my refund amt is not show in my account.. My card last dixit no..5360
          From pay to amazon amount 1975
          Refund reference no..[protected]
          Please help me
          Thanks regards
          Arun sonavane
          Amazon India customer support has been notified about the posted complaint.
          Sep 05, 2019
          Updated by Arun Sonawane
          Plz help

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            R
            Ramanathan1709
            from Chennai, Tamil Nadu
            Sep 4, 2019
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            Address: No. 132, 3rd cross street, s&p garden , Nolambur , maduravayul(p.o), Chennai -95, Chennai, Tamil Nadu, 600095

            I ordered a tatasky dishtv via amazon and paid the amount fully they said that it will be delivered within the given time but it delayed and again I contacted amazon customer care they said that it will be delivered within 2business day. But again it got delayed and I contacted amazon customer care about the issue after some times they itself (third party) cancelled the order and sent a message that the amount of rupees 1, 149/- will be refunded soon but still now it is not refunded.i need my money immediately. if it gets delay again then legal action will be taken against amazon and the third party.
            Customer name :Ramanathan
            Contact no: [protected]
            Email id: [protected]@gmail.com
            Refund amt:1, 149/-
            Amazon India customer support has been notified about the posted complaint.
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              K
              kajal talreja
              from Delhi, Delhi
              Sep 4, 2019
              Resolved
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              Resolved

              I purchased two kurtas from amazon rs 598 but i didn't like it so i returned them delivery boy pick kurtas next on same day only 299 rs reflected in my account rest amount is not processed in my account trasction date is 23rd may i called SBI branch they asked about UTR no. but amazone give me refund reference no. with this no. bank denied to help me
              Sep 5, 2019
              Complaint marked as Resolved 
              compny provide me refund reference no. to contct your bank to know your status but bank deny to help me with this no.
              Amazon India customer support has been notified about the posted complaint.
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                S
                star!2019
                from Gurgaon, Haryana
                Sep 4, 2019
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                Address: Faridabad, Haryana

                Hi
                I had purchased vivo v15 pro.. It had some issue with night mode camera.. The technician deputed by amazo requested to raise for replacement as product was defective.. A pickup guy comes and picks up the product.. The pickup message not recived despite telling him to send it immediately.. Nowadays they dnt give any receipy except ereceipt.. I conveyed to customer care.. Since last one week i am struggling with amazon to explain the events.. Amazon website says my replacement prodict has been delivered which has never been delivered so far..
                At the end of day my money gone, my mobile gone but no phone received back..
                Kindly look into it
                Amazon India customer support has been notified about the posted complaint.
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                  R
                  Ramesh-birmod
                  from Pune, Maharashtra
                  Sep 4, 2019
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                  Address: DEPARTMENT OF CHEMICAL ENGINEERING, LAXMINARAYAN INSTITUTE OF TECHNOLOGY, AMRAVATI ROAD, Nagpur, Maharashtra, 440033

                  Delivery boy called me by 8:30am for product (Order #[protected] delivery and i told him if he can delivery product in between 10:00am to 5:00pm as my office time. Today i was trying to call on nagpur office on [protected] about 15-20 times but he was not responding, then i made a call on [protected] with pin 2018 and call was attached to delivery boy but he refused to deliver product within office time and disconnected twice with rude behavior. So, give a solution to get my product on time, otherwise it reflects bad service by amozon.
                  Thanks
                  Amazon India customer support has been notified about the posted complaint.
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                    S
                    swez bakth
                    from Tezpur, Assam
                    Sep 4, 2019
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                    Address: Aus campus . Silchar . Assam, 788011
                    Website: Amazon india

                    I was orderd a product from amazon which was received in 24 august. Due to to the issue with my machanic was unable to came to fit the product on my car on 25th aug. I came in my home town on 28th aug to install the product. When mechanic open the box all we are shocked that box is filled with stones no product insight on it i was shoot a vedio at the time of box openning. I registered a complain on amazon but after 5 days of complain they denied my refund request and said the product was inside of the box.
                    Amazon India customer support has been notified about the posted complaint.
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                      S
                      Sachina88
                      from Noida, Uttar Pradesh
                      Sep 4, 2019
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                      change of invoice name against the order number-404-3423072-1133904

                      Address: House number 532 lane number 5 Tea estate banjarawala Dehradun uttarkhand, Dehradun, Uttarakhand, 248001

                      I have ordered the asus gl553vd-fy103t 15.6-inch full hd laptop (Core i7-7700hq/8gb) on[protected] from my wife's amazon account (Priyanka awasthi)

                      Being a govt. Officer i need the laptop invoice name in my name i. E sachin awasthi instead of my wife name. Payment is also done by my hdfc credit card which is also in my name.

                      I have also send the mail to the seller regarding change of invoice name but no positive...
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                      K
                      Krupasindhu Choudhury
                      from Mumbai, Maharashtra
                      Sep 4, 2019
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                      Address: Choudhury Niwas, Cox Colony, Jharsuguda, Odisha, 768203

                      On 03/08/2019 i have recharged one of my jio mobile for ₹ 49.00 but i have received a failed recharge sms and refund will be credited to original account. Recharge was initiated under 2 amazon pay offers received for amazon.in * site. Thereafter another sms say that refund has been successfully done net banking account. Please contact us for details at https://amazon.in/help. on searching on that site nothing is available. Please help to refund the amount.
                      Amazon India customer support has been notified about the posted complaint.
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                        B
                        bharathijai
                        from Sivagiri, Tamil Nadu
                        Sep 4, 2019
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                        Address: Appario Retail Private Ltd * Anjaneya Infrastructure Project No.38 & 39, Soukya Road, Kacherakanahalli, Hoskote Taluka, Bangalore Rural District Bangalore, Karnataka, 560067, 560067

                        I have received my boult audio probass curve neckband in-ear wireless
                        Earphones with latest bluetooth 5.0 without vibration, ipx5 sweatproof headphones with long battery life & flexible headset with in-built mic (Black)| b07lg59npv (B07lg59npv) on 13.08.2019. On product was not working in properly because i want it to be exchanged or.
                        The product details are as under:
                        Boult audio probass curve neckband in-ear wireless
                        Earphones with latest bluetooth
                        Cost-1499
                        Order no:[[protected]]
                        Gstin:29aalca0171e1zv

                        Invoice number-ka-blr[ka-blr[protected]]

                        Sold by:
                        Appario retail private ltd
                        * anjaneya infrastructure project no.38 & 39,
                        Soukya road, kacherakanahalli, hoskote taluka,
                        Bangalore rural district
                        Bangalore, karnataka, 560067
                        Amazon India customer support has been notified about the posted complaint.
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                          C
                          Cloggin Mick
                          Sep 4, 2019
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                          On aug. 5th my checking account was charged $110.55. Reference number 22431066s2dzsydm9. Description "amazon.com*ma6lv7so2 amzn amzn.com/bill wa. I would just like to know what this charge was for. My name is mary j. Alvarez. Can you please look into this matter and give me a detailed description of this transaction. It
                          Does not have to be 350 words long!
                          Amazon India customer support has been notified about the posted complaint.
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                            A
                            Albin kt
                            from Alwaye, Kerala
                            Sep 3, 2019
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                            Address: T-361, 6th Floor, Tower No. 8, ITC Park,CBD Belapur, Navi Mumbai 400614, Mumbai City, Maharashtra

                            Dear sir,

                            I Request you sir please help me
                            I am losed my money fake job offer

                            Job Name:Amazon delivery boy job
                            Web site:Amazon-hr.in

                            I have receved job offer message to my mobile number from Am-amazon on August 28 th and accepted my job request on

                            There demanded please pay security deposit for amazon delivery boy job amount 4450/- given bank account on August 30th
                            Kattamuri veerababu
                            [protected]@AXISBANK
                            UPI transaction ID[protected]

                            I am deposited 4700/- to given bank details on September 3th and send the deposited slip to [protected]@amazonjobs.online
                            And

                            they are sent to me this message
                            Dear Friend According To Our Amazon Terms And Condition Letter You Have Not Deposited The Security Amount Today Then Our HR Team Is Canceling Your Job Request

                            be credited to your account via upi account today afternoon 1 o clock
                            And I was told to please refund my money and not refund my money I will complain to media and lebor office
                            My UPI account [protected]
                            Amazon India customer support has been notified about the posted complaint.
                            Sep 03, 2019
                            Updated by Albin kt
                            This is my job offer letter

                            I want to delivery boy job or my money refund my accounts
                            South Indian Bank
                            Account number : [protected]
                            Ifsc code : SIBL0000230
                            I saw vaccancy in Quikr for data entry in amazon India Pvt Ltd applied for the job they conduct interview through telephone and ask me to wait for selection confirmation .next day they call and told me iam selected and check the email and also send me offer letter application form and QR code for sending money rs 1500 for security uniform and I'd card and will Refund after completing 7 days training .I paid the money bcoz when I try to scan the code it mention the amazon name and also the offer letter are also very clear about their terms but one thing they not properly say about the job location next day received another call ask rs 5000 for starting salary account in hdfc and apply for mediclaim also send account opening form in hdfc ask scanned signature and personal bank account details .I feel something fishy so I not paid the amount bcoz without knowing the job location and also without complete the training how they start bank account
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                              S
                              sanjiv_swe2111
                              from Mumbai, Maharashtra
                              Sep 3, 2019
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                              Address: 711201

                              Order#[protected] / ordered product 23rd july and product not delivered till date. We call them 3-4 times and they give no resolution and they ask for time again and again. Product was ordered as gift of birthday of family member. Neither they were aware what to do if vendor is not dispatching product nor they are arranging it from any other vendor. Every time false commitment from amazon india service team asking for time.
                              Amazon India customer support has been notified about the posted complaint.
                              Customer service is pathetic
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                                D
                                Deep ji
                                from Silvassa, Dadra and Nagar Haveli
                                Sep 3, 2019
                                Resolved
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                                Resolved

                                Address: Deep talkies Jakat naka, Vadodara, Gujarat, 300024

                                Dear all,
                                I would like to inform you that my name is deepak kumar.
                                My register mobile number is [protected]. Today between 03:00 pm, i call to your amazon customer care number[protected] regarding unblock my amazon account & after that my call pick up by mr. Rishi he inform his designation is csa and hi is from pune. I side demanding to him that i want to talk with his senior. But he clearly denied me & also he inform me that me just time pass with him after that he disconnect my call hence me very frustrated for your agent solution's kindly check & take the action agent against as per terms & regulation.

                                Regards,
                                Deepak kumar
                                Sep 4, 2019
                                Complaint marked as Resolved 
                                Still Not getting satisfactions Resolutions from amazon team & also no one contact to me, so i request you to please cancel or close my complaint...
                                Amazon India customer support has been notified about the posted complaint.
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                                  S
                                  Sophie1985
                                  from Mumbai, Maharashtra
                                  Sep 3, 2019
                                  Resolved
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                                  Resolved

                                  I ordered 1 suit and amazon cancelled it by themsef, now not giving return
                                  After hundreds of follow ups still no response recieved and they are just harrassing.

                                  They keep saying will give will give

                                  Its being very hectic now, i would have got atleast interest on my money not sure what make amazon lured with 1009 rs

                                  Cheap

                                  Please help

                                  Order id :[protected] (1009 rs)
                                  Email id - webmail. [protected]@gmail.com
                                  Mobile no - [protected]
                                  Sep 20, 2019
                                  Complaint marked as Resolved 
                                  Amazon solved it
                                  Amazon India customer support has been notified about the posted complaint.
                                  Sep 10, 2019
                                  Updated by Sophie1985
                                  when will the amazon revert my money

                                  I recieved an email from customer support saying .. " we wont revert now "
                                  and they they immediately reverted the emaail back

                                  Sent email to [protected]@amazon.in
                                  still no response

                                  CHEATERS!!
                                  Sep 17, 2019
                                  Updated by Sophie1985
                                  amazon still not returning @AMazon
                                  Sep 18, 2019
                                  Updated by Sophie1985
                                  Amazon India is a complete fraud, they are not returning my 1009 rs.., funny it is
                                  I have debited 8057 amount on 24/08/1985 on 24 Aug 2019 on hdfc credit card and statement showing debited from ( Amozon prime services amzn.com/bill...My mobile number and I'd is [protected]
                                  I have debited 8057 amount on 24/08/1985 on 24 Aug 2019 on hdfc credit card and statement showing debited from ( Amozon prime services amzn.com/bill...My mobile number and I'd is [protected]
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                                    S
                                    Shristy Jaiswal
                                    from Noida, Uttar Pradesh
                                    Sep 3, 2019
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                                    Address: Flat no 303, ajit apartment phase one Karbala road Beside Yash Palace bilaspur, Gautam Buddh Nagar, Uttar Pradesh, 495001

                                    I have ordered some stuff from Amazon and returned them as well, so I haven't get my refund money till now, I contact Amazon and SBI regarding for the same they didn't respond me, but Amazon provided me the reference no of refund money #[protected]
                                    Now I want to claim or file chart distribute as soon as possible. Please refund my money.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      D
                                      dsb00715
                                      Sep 3, 2019
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                                      Address: Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), 560055

                                      The worst, idiotic and stupid service I have ever seen from Amazon India. This response that I got from them was ridiculous. I think they've started fooling customer these days. I have placed an order MI band 3 (black) and not received that yet but they claim that they've delivered it to the right address and they will not take any action even if I didn't receive it
                                      order id:[protected]
                                      I'm attaching a picture which tells that order has been delivered on 21st august. But I never received it.
                                      I've talked with customer care executive on 26th August and they said, the order will be delivered next week. and when I called them this week, they're saying that sorry according to us it's delivered at right place. Now my only question as a customer is that if you're a customer, will you ever be satisfied with this? What is my mistake? I can give it a try to understand that sometimes order gets delivered to false address but Can't you give refund or at least place return and get it back from the same place where you delivered? I request a refund on this or they deliver a product
                                      Amazon India customer support has been notified about the posted complaint.
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