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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 412

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S
Surendra Konanki
from Ongole, Andhra Pradesh
Sep 6, 2019
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Address: Saint Anns Eng College,Vetapalem, Prakasam, Andhra Pradesh, 523157

Hai all this is konankisurendra from chirala, andhrapradesh 523157. I have returned the vitrico digital band which i purchased in online thru amazon. But
Still i didnt reveived my refund amount, even after 30 days. Everytime they are framing a new story, even i have given my bank account details with ifsc code. Such a shame on the gaint company like amazon, when small companies like snapdeal and flipkart are doing brilliant service to customers in delivering right products in right time. Its shame on amazon in depending on customers
Hard earned money by cheating, they can beg if they want so that every body can give some amount, instead of cheating people with their brand name.
Thank you all,
My order no:[protected]
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    J
    jitendra71976
    from Haridwar, Uttarakhand
    Sep 6, 2019
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    They all are cheater they send me wrong product
    Order #[protected] order placed 28 august 2019
    Total 7, 999.00
    I ordered mi y2 he send me i kall keypad mobile worth of 1500rs
    Pls help me i paid by cod they i check the package i front of delivery boy there is i kall mobile delivery boy said they can not do anything complaint on amazon they can help i also have unboxing video
    And i complaint on amazon they said they do refund or replace he said wait for 5 days then after 3 days i got mail they said they can not issues refund in based od investigation report they said he delivered product but he don't know what in the package very poor and worst service
    Pls any buyer/seller/other people/ can any help to solve the issus comment me pls help i m not born with silver spoon this is huge lose for me
    This is my first order before i nevered order anything online first time = worst time
    For contact me [protected]@gmail.com
    Amazon India customer support has been notified about the posted complaint.
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      S
      Surendra Konanki
      from Ongole, Andhra Pradesh
      Sep 6, 2019
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      Address: Saint Anns Eng College, Prakasam, Andhra Pradesh, 523157

      Hai this is konanki surendra, iam from chirala, andhrapradesh, actually i returned the vitrico digital band to amazon as it was defective item and old. I gave complaint regarding refund one month back, but still i didnt got refund of 470/- rupees to my account, even i gave my account no, with ifsc code to them. Every time they are framing new stories. Iam very pitty on amazon as it is cheating people for small amounts and saying it is no 1 online shopping.
      Instead of amazon, small online sites like snap deal and flip kart are doing well in suppling the right products in right time. I really appreciate and recomend flipkart, snap deal instead of amazon. This is not the first time amazon doing like this, it also cheated my dear celebrity sonakshi when she booked ear phones. Every body wants to sue this company. To day as a common man iam filing the complaint in consumer forum and even go to media on my personal intrest to discourage amazon products in society.
      Thanking all,
      Jai hind
      Amazon India customer support has been notified about the posted complaint.
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        S
        Shrikanth Reddy Aenugu
        from Mumbai, Maharashtra
        Sep 6, 2019
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        Address: Ranga Reddy, Andhra Pradesh, 500019

        I have purchased one plus 7 on 24th july and as per the offer available on amazon page if i purchase one plus 7 in between 24th and 31st july i was eligible for 12 month protection plan.

        It was mentioned that the details would be received within 7 days but until now i didn't receive anything and amazon is telling to contact one plus team for the offer. One plus has denied the offer and amazon is not giving any response on email and in call they are denying the offer.

        Please find the attached screenshot of offer displayed on amazon page

        Regards,
        Shrikanth
        Amazon India customer support has been notified about the posted complaint.
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          M
          Mona9450
          from Noida, Uttar Pradesh
          Sep 5, 2019
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          Address: Gorakhpur, Uttar Pradesh, 273005

          My name is monal gupta and I had ordered Product amount of RS 999 (back support belt) from Amazon on (24 June 2019) and product delivery date is 29 June 2019) I returned this order due to personal reason. And on 2 July 2019 on which refund initiated .
          Amazon initiated the amount to my card (ALLAHABAD BANK) but I still didn't get the money. Amazon sent this reference number[protected]
          and told me to fill charge dispute form but Allahabad Bank doesn't have such policy.
          So please kindly respond to this complaint it's very urgent.
          Thanks you sir
          Amazon India customer support has been notified about the posted complaint.
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            S
            Shashank N
            from Bengaluru, Karnataka
            Sep 5, 2019
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            Address: Bangalore, Karnataka, 560043

            I had ordered a homecentre standing mirror worth 10320 (Mrp: 17000) on 24th august, wrong product was delivered on 1st september whose mrp itself is worth 7900. When i arranged for return of the order, they initially said within 4 days the order would be picked. On 2nd september they said pickup is out for picking the return item, no one showed up. The very next day they say 2nd september was public holiday so the 4 days return period starts from 3rd september not 2nd september. On 4th a pickup was scheduled and i got a message saying it will be picked today, pickup person called around 4:30pm saying there is no one to pickup the order today will do it tomorrow and you can call me back on the same number. When i contacted this person on 5th september morning 10am he said it will be picked up by 4pm today, when i called him at 4 his number was switched off, when i contacted at 6pm he says he wont pick my order no matter what, complaint to whoever you want. These amazon people still say wait till tomorrow it will be picked.
            Amazon India customer support has been notified about the posted complaint.
            Sep 10, 2019
            Updated by Shashank N
            Hey who is working on my complaint here no use of your site also, not even one person contacted.
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              A
              Abbas Sabuwala
              from Mumbai, Maharashtra
              Sep 5, 2019
              Resolved
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              Resolved

              Address: 107/D, Hasham Building, Mohammed Ali Road, Mumbai City, Maharashtra, 400003

              My order nos.[protected] &[protected] are pending for pick up since a while now. My earlier order no.[protected] was cancelled because the order was not picked up. I have raised cases:
              [protected] on 29 august, 2019 12:31:00 pm ist
              [protected] on 30 august, 2019 12:55:02 pm ist
              [protected] on 1 september, 2019 1:59:25 pm ist
              [protected] on 2 september, 2019 10:33:48 pm ist
              [protected] on 3 september, 2019 2:19:46 pm ist
              [protected] on 4 september, 2019 10:19:12 am ist

              All of them these requests have fallen on deaf ears. My dispatches are not dispatched. And i am at an utter loss of what to do next.
              Sep 7, 2019
              Complaint marked as Resolved 
              Finally after much begging and pleading, the orders were picked up. Can't say this wont happen again though. My trust is broken.
              Amazon India customer support has been notified about the posted complaint.
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                P
                Pragya chaturvedi
                from Mumbai, Maharashtra
                Sep 5, 2019
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                I had placed an order for 3 books. I have received only one. When I checked 'track your orders' it's showing delivered on 2 nd September. I want to know why this delivered msg is shown for all the 3 though the delivery is still incomplete. Moreover tell me where are my rest of the books are. Otherwise I will cancel the order and then want the amount paid to be refunded. I had such a bitter experience that I will never ever do any shopping on Amazon. I will very soon discontinue Amazon Prime membership too. Horrible service.
                Amazon India customer support has been notified about the posted complaint.
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                  P
                  Pappuswcc
                  Sep 5, 2019
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                  Address: sk.jahangeer (MANIK ) Khanpur saikh para near masjid tala ,shiv tala ., 712702

                  Massage is coming address is correct, but how no any body call or comes to this given address and massage is there return to the seller why. All the items can receive my relatives if the person which is registered not a viable,
                  Direction — c
                  Order placed

                  29 august 2019

                  Total

                  349.00

                  Ship to

                  Sk. Jahangeer (Manik)


                  Order #[protected]

                  Order details invoice

                  Dispatched

                  Track package

                  Mango star women's shoulder bag (Black)

                  Sold by: mango star enterprises

                  349.00

                  Return or exchange items

                  Share gift receipt

                  Leave seller feedback

                  Write a product review

                  Order placed

                  29 august 2019

                  Total

                  999.00

                  Ship to

                  Sk. Jahangeer (Manik)


                  Order #[protected]

                  Order details invoice

                  Dispatched

                  Track package

                  Kracker men regular fit denim jeans (Kracker04_38_grey)

                  Sold by: kracker textiles

                  999.00

                  Return or exchange items

                  Share gift receipt

                  Leave seller feedback

                  Write a product review

                  Order placed

                  29 august 2019

                  Total

                  1, 758.00

                  Ship to

                  Sk. Jahangeer (Manik)


                  Order #[protected]

                  Order details invoice

                  Refunded

                  Your return is in transit. Your refund has been issued.

                  When will i get my refund?

                  Ruf & tuf men's slim fit stretchable blue jeans rtjn0978

                  Sold by: arvind fashions limited

                  989.00

                  Ruf & tuf men's blue slim fit jeans rtjn0853

                  Sold by: arvind fashions limited

                  769.00

                  View return/refund status

                  Leave seller feedback

                  Order placed

                  29 august 2019

                  Total

                  528.00

                  Ship to

                  Sk. Jahangeer (Manik)


                  Order #[protected]

                  Order details invoice

                  Dispatched

                  Track package

                  Handitala shivtalakhanpursk paramasjid tala.
                  Amazon India customer support has been notified about the posted complaint.
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                    P
                    Piks10
                    from Haldia, West Bengal
                    Sep 5, 2019
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                    Address: Jagratapara, Aranghata, 741501

                    I have ordered a product on amazon online shoping site. Here the courier boy refuse to take cash on pod. I haven’t enough money to my card that's why i ordered on pod and he refused. The deliveryboy's behaviour is too bad. And if i ordered a pod order why he refuse to take cash. He have constantly saying that the card is the only way to take to product, is the only way to take to order. There i felt lot of trouble during amazon shopping. Its a bitter experiencefor me.
                    Amazon India customer support has been notified about the posted complaint.
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                      R
                      Ravi.rv73838
                      from Ahmedabad, Gujarat
                      Sep 5, 2019
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                      Address: Anand, Gujarat, 388001

                      Its been more than a month now, i received a wrong item and then i filed a return, on very next day they took away the product but my refund is still stuck somewhere, all of my banking details is up to date, i have complained many times on amazon indias customers care and they always says pls give us 5 business day and you refund will be 100% in your bank account, i had complained almost 5 to 6 times and its been almost 40 days still i don't have my refund. Pls do something about it.
                      This is my order number:[protected]
                      Amazon India customer support has been notified about the posted complaint.
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                        A
                        Arun Sonawane
                        from Mumbai, Maharashtra
                        Sep 5, 2019
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                        Address: Plot no 5sector 24 mumbai pune highway navi mumbai maharashtra 400705, 400705

                        Dear sir

                        I would like to inform that i purchased amazon product but not like this product to my family i return this product in amazon but my refund amt is not show in my account.. My card last dixit no..5360
                        From pay to amazon amount 1975
                        Refund reference no..[protected]
                        Please help me
                        Thanks regards
                        Arun sonavane
                        Amazon India customer support has been notified about the posted complaint.
                        Sep 05, 2019
                        Updated by Arun Sonawane
                        Plz help

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                          R
                          Ramanathan1709
                          from Chennai, Tamil Nadu
                          Sep 4, 2019
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                          Address: No. 132, 3rd cross street, s&p garden , Nolambur , maduravayul(p.o), Chennai -95, Chennai, Tamil Nadu, 600095

                          I ordered a tatasky dishtv via amazon and paid the amount fully they said that it will be delivered within the given time but it delayed and again I contacted amazon customer care they said that it will be delivered within 2business day. But again it got delayed and I contacted amazon customer care about the issue after some times they itself (third party) cancelled the order and sent a message that the amount of rupees 1, 149/- will be refunded soon but still now it is not refunded.i need my money immediately. if it gets delay again then legal action will be taken against amazon and the third party.
                          Customer name :Ramanathan
                          Contact no: [protected]
                          Email id: [protected]@gmail.com
                          Refund amt:1, 149/-
                          Amazon India customer support has been notified about the posted complaint.
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                            K
                            kajal talreja
                            from Delhi, Delhi
                            Sep 4, 2019
                            Resolved
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                            Resolved

                            I purchased two kurtas from amazon rs 598 but i didn't like it so i returned them delivery boy pick kurtas next on same day only 299 rs reflected in my account rest amount is not processed in my account trasction date is 23rd may i called SBI branch they asked about UTR no. but amazone give me refund reference no. with this no. bank denied to help me
                            Sep 5, 2019
                            Complaint marked as Resolved 
                            compny provide me refund reference no. to contct your bank to know your status but bank deny to help me with this no.
                            Amazon India customer support has been notified about the posted complaint.
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                              star!2019
                              from Gurgaon, Haryana
                              Sep 4, 2019
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                              Address: Faridabad, Haryana

                              Hi
                              I had purchased vivo v15 pro.. It had some issue with night mode camera.. The technician deputed by amazo requested to raise for replacement as product was defective.. A pickup guy comes and picks up the product.. The pickup message not recived despite telling him to send it immediately.. Nowadays they dnt give any receipy except ereceipt.. I conveyed to customer care.. Since last one week i am struggling with amazon to explain the events.. Amazon website says my replacement prodict has been delivered which has never been delivered so far..
                              At the end of day my money gone, my mobile gone but no phone received back..
                              Kindly look into it
                              Amazon India customer support has been notified about the posted complaint.
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                                Ramesh-birmod
                                from Pune, Maharashtra
                                Sep 4, 2019
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                                Address: DEPARTMENT OF CHEMICAL ENGINEERING, LAXMINARAYAN INSTITUTE OF TECHNOLOGY, AMRAVATI ROAD, Nagpur, Maharashtra, 440033

                                Delivery boy called me by 8:30am for product (Order #[protected] delivery and i told him if he can delivery product in between 10:00am to 5:00pm as my office time. Today i was trying to call on nagpur office on [protected] about 15-20 times but he was not responding, then i made a call on [protected] with pin 2018 and call was attached to delivery boy but he refused to deliver product within office time and disconnected twice with rude behavior. So, give a solution to get my product on time, otherwise it reflects bad service by amozon.
                                Thanks
                                Amazon India customer support has been notified about the posted complaint.
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                                  S
                                  swez bakth
                                  from Tezpur, Assam
                                  Sep 4, 2019
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                                  Address: Aus campus . Silchar . Assam, 788011
                                  Website: Amazon india

                                  I was orderd a product from amazon which was received in 24 august. Due to to the issue with my machanic was unable to came to fit the product on my car on 25th aug. I came in my home town on 28th aug to install the product. When mechanic open the box all we are shocked that box is filled with stones no product insight on it i was shoot a vedio at the time of box openning. I registered a complain on amazon but after 5 days of complain they denied my refund request and said the product was inside of the box.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    Sachina88
                                    from Noida, Uttar Pradesh
                                    Sep 4, 2019
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                                    change of invoice name against the order number-404-3423072-1133904

                                    Address: House number 532 lane number 5 Tea estate banjarawala Dehradun uttarkhand, Dehradun, Uttarakhand, 248001

                                    I have ordered the asus gl553vd-fy103t 15.6-inch full hd laptop (Core i7-7700hq/8gb) on[protected] from my wife's amazon account (Priyanka awasthi)

                                    Being a govt. Officer i need the laptop invoice name in my name i. E sachin awasthi instead of my wife name. Payment is also done by my hdfc credit card which is also in my name.

                                    I have also send the mail to the seller regarding change of invoice name but no positive...
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                                    Krupasindhu Choudhury
                                    from Mumbai, Maharashtra
                                    Sep 4, 2019
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                                    Address: Choudhury Niwas, Cox Colony, Jharsuguda, Odisha, 768203

                                    On 03/08/2019 i have recharged one of my jio mobile for ₹ 49.00 but i have received a failed recharge sms and refund will be credited to original account. Recharge was initiated under 2 amazon pay offers received for amazon.in * site. Thereafter another sms say that refund has been successfully done net banking account. Please contact us for details at https://amazon.in/help. on searching on that site nothing is available. Please help to refund the amount.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      bharathijai
                                      from Sivagiri, Tamil Nadu
                                      Sep 4, 2019
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                                      Address: Appario Retail Private Ltd * Anjaneya Infrastructure Project No.38 & 39, Soukya Road, Kacherakanahalli, Hoskote Taluka, Bangalore Rural District Bangalore, Karnataka, 560067, 560067

                                      I have received my boult audio probass curve neckband in-ear wireless
                                      Earphones with latest bluetooth 5.0 without vibration, ipx5 sweatproof headphones with long battery life & flexible headset with in-built mic (Black)| b07lg59npv (B07lg59npv) on 13.08.2019. On product was not working in properly because i want it to be exchanged or.
                                      The product details are as under:
                                      Boult audio probass curve neckband in-ear wireless
                                      Earphones with latest bluetooth
                                      Cost-1499
                                      Order no:[[protected]]
                                      Gstin:29aalca0171e1zv

                                      Invoice number-ka-blr[ka-blr[protected]]

                                      Sold by:
                                      Appario retail private ltd
                                      * anjaneya infrastructure project no.38 & 39,
                                      Soukya road, kacherakanahalli, hoskote taluka,
                                      Bangalore rural district
                                      Bangalore, karnataka, 560067
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