Amazon India Complaints & Reviews

I have purchased a laptop adaptor from DN Enterprises, Shop No.5, 1st Floor, Grant Road (E), Dongre Bldg, Samrao Vithal Marg, Lamington Road, Mumbai-400007, Ph:022 – 23864237 through e-commerce website of Amazon.in on 17/11/2018 they also attached Invoice with one year warranty period.The Adaptor received from DN Enterprises, Shop No.5, 1st Floor, Grant Road (E), Dongre Bldg, Samrao Vithal Marg, Lamington Road, Mumbai-400007, Ph:022 –...

I bought whirlpool ac worth 40, 999 on amazon. The product delivered ks defective. Though i raised a return pick up request, no one has come to pick up the product. Even after calling them repeatedly for pick up they are not coming to pick up. They have committed to me on mail that the refund will be initiated on 8th july irrespective of the pick up for which i have been calling them with no one taking the responsibility for refund....

Hi i am aayush bhardwaj, i have ordered intern hard disk by paying extra amount and it not delivered on time and when i asked seller they told me your address is incorrect. I have order no. Of items on same address no one told about my address and now seller just want to make some excuse he told me that ur address is incorrect. Now amazon told me that they have contact seller and seller told me that no one from amzone contact him. Means they...

This order i made for 5 items amazon pantry.. Here are the issues i had with them:
1. Missing item (I ordered 4 received only 3 of amul milk tetra pack)
2. Poor condition of item. - almonds packet was eaten by rats. And all tetra packs were in terrible condition.

I talk to the delivery executive and he refused any help.
I need an immediate refund on these items....

Bright flame surya 3 burner gas stove, png pipe line only 2, 899.00 qty: 1 sold by: brightflame goods purchased with 10 day return policy. Goods delivered with broken parts.
Return and refund claimed on 19th june 2019. Amazon scheduled 7 return pick up dates. Each time stating:
"return started your refund will be processed when we receive your item."
The pickup was never done and refund also not given.
This is...

I had purchases a mobile back case for my htc m8 eye in the month of april 2019 with following details ;

Order no:[protected] dated-19.03.2019

In no: in-47016
Invoice details :rj[protected]
In date: 19.03.2019

Within 2 months o[censored]sage it is totally broken & not in further usable condition. Kindly arrange replacement with a good quality item or arrange refund of the amount...

Respected sir! I would like to inform you that i have purchased a kurta from amazon, i did the payment
Through atm card for₹649 i return this product back but the amount is not reflecting in my account i called to coustmer care they told me to file a dispute. Refference no is 819314 given by amazon. Kindly do the needful and reimburse the amount m as soon as possible....

I’ve bought redmi 7 mobile phone from amazon of rs.7, 999/- pay through partially amazon pay and partially through net banking sbi, phone was faulty, even after replacement phone was faulty, and there is only option left was refund. When i contact the amazon customer care on sunday, 30th june 2019 regarding the refund process and for pick up, they said phone pick-up was scheduled on next day, monday, 1st july 2019 and they have released...

Sir/medam,

My order id :- order#[protected]

I purchased this item in 10th april during the offer period is running cashback on citi bank credit card.

I read all term and conditions regarding the order carefully any then i purchased the product.

Cashback is received effectively on 1st july 2019, but still i don't have any cashback.

If i don't eligible for...

Array

Order id[protected]

I had ordered the phone on 1st july 2019 and delivery was showing in 2 days i. E 3rd july.

After getting the order done, the delivery date was showing 7th july i. E after 7 days of order.

Is the service amazon is providing to the customers and most important thing is that the product is still not delivered.

Who will compensate this. I need this product...

I am pardeep kumar nd i bought prime mambership of amazon in 499 nd my amazon email id is [protected]@gmail.com nd i just place a order nd intunt they canceled my order nd sent me email that ur account has been closed. they r doing account closed witgout reason nd stealing coustmors balance. i requst you please help mr nd reopen my account for forever...

I have buy oppo f11 pro from amazon and it has delivered on 14 june after 15 days my mobile has stopped working when i called customer care then they said it will not exchange because refund policy has ended.. This is total fraud they provided me mashinary damaged set so kindly make it exchange otherwise i will submit complaint against amazon on consumer court and e commerce minstry.. This is totally fraudulent.. Regards-sumit verma mob-[protected]...

I am an amazon prime member. I have noticed, that despite your website stating that you continuously work towards optimising packaging, it is not sustainable at all, in reality. For instance, i received a bag of chips in a huge carton (In addition to an unnecessary amount of plastic wrap around it). While i understand that the item needs to reach in shape, i am really dissatisfied with your unsustainable packing methods. Please let me know...

I have ordered mamy poko with 5% cashback after Delivery but cashback not received yet also i have received an e mail that you will get cashback within 7 working days, i am talking to customer care from 2 months but they always says that it will take time. amazon cheated with me. Customer care is not skilled about all services of amazon, have to tell always about the schemes. Consumer court is the only option now so be ready....

My name is sumit and my order no is[protected]
My mobile no is [protected]
I had ordered a 200gm coffee from amazon on july 2, 2019 but i got 50 grams of coffee for which i am amazon called customer care but they did not give me any specific answer and said that we will pay attention to this.
please help me take an action on amazon
Thank you...

I placed an order and got assured to receive parcel on it's promised date... But even after 1 week also i'm listening i'm sorry you have to wait till tomorrow.
And as it was related to some family function i really felt sorry for that due to me others also faced problem.
Not only that they make me wait till 7 o clock for telling sorry at the end of the day. I missed my office cab and even missed my train for my function.br...

Paid for a set of 3 diaries and 3 pens for rupees 289/-
Got only a diary and a pen.

When looked into the order details,
The site has mentioned the total items to be 6 but also by using shrewd ways mentioned items considered as just one diary and one pen.
Even the other details don't go with the product delivered as the item ordered was to be ruled but the product delivered is not ruled.

The...

Hello

Amazon india has put my account on hold since past 2 days. I am not able to login to my account. The problem is that they have not sent any prior mail or notification informing me about the reason for why my account is on hold. On calling customer care they told me to send a mail to [protected]@amazon.in as only they can resolve this issue. I have sent multiple mails to this email address but have received no reply from...

I have ordered a kids dress in amazon. I made a payment through online. After that i cancelled it becoz i need to change the shipping address. After that i ordered with correct address. But the refund amount for the cancelled product was still not credited on my bank account. So please consider and fulfil my needs. I have enclosed the screenshots and videos for further verfications. Thnk yo...