Amazon India Complaints & Reviews

Dear concern,

My self gautam kumar and i order one product (Order no[protected], amount rs.379/-, dated[protected] from online with amazon side but they send me wrong product, then i refund it and request amazon re send me correct product still they send wrong product again then i finally request amazon refund my money asap. I again order another product (Order no[protected], amount rs.429/-, dated 15/08/2019). When i receive said product its not charging then i request amazon to replace and refund my money.

After so many time discuss with amazon customer care regarding this matter where was i am profestanaily as a busy person but amazon commit me to refund your money very soon but not it done from their side.

All over phone conversation attached for your reference, please help me for refund my money as also harassment penalty which was my rights as an indian customer.

I have been recharge my tata sky dth through amazon on 17th august witch is cancelled from their side and initiated for refund. But till date amount is not credited in my account. When i call then they tell me to contact bank customer care and when i call bank customer care they tell me to contact bank branch. Amazon provide me a refund reference number witch is not valid tell me bank customer care. At first they tell amount will be credited 3-5 business days. But now 10days is cross. Please help me... Order id[protected]

I have been charge every month $14.16 every month from this company, idid not authorized them to charge my credit card. Please stop this payment so they can not charge my account anymore. Please hel me to remove this charge from company i did not authorized them to do it.
Please help me to resolve this issue so in the next bill i will not be continue charges $14.16 anymore.

Thank you.

Dear sir,

I have ordered Mi beard trimmer 1199rs from Amazon shopping app on 13th Aug 2019. Order I'd is #[protected] . but I was got garbage inside box, the product was missing inside box. Then I did complain to Amazon customers care by mail. He said that investigation will be done within five days after that they provide me refund I said ok.after one day on 16th Aug I was getting mail from Amazon, they said we will close your account because you have done transaction for refund so many times for so many products from your account. I have asked them by mail give me a proof for that type of activities which I have done, like refund so many times for so many product. Sir I have proof screen shot that is my single Tarasaction for refund on amazon account bcoz I am not getting product inside the box.

Kindly get reactivate my account and provide me refund.
My reg email I'd [protected]@gmail.com on amazon account with link my reg mob no [protected].so solve my problem as soon as possible.

Dear sir,

I have ordered Mi beard trimmer 1199rs from Amazon shopping app on 13th Aug 2019. Order I'd is #[protected] . but I was got garbage inside box, the product was missing inside box. Then I did complain to Amazon customers care by mail. He said that investigation will be done within five days after that they provide me refund I said ok.after one day on 16th Aug I was getting mail from Amazon, they said we will close your account because you have done transaction for refund so many times for so many products from your account. I have asked them by mail give me a proof for that type of activities which I have done, like refund so many times for so many product. Sir I have proof screen shot that is my single Tarasaction for refund on amazon account bcoz I am not getting product inside the box.

Kindly get reactivate my account and provide me refund.
My reg email I'd [protected]@gmail.com on amazon account with link my reg mob no [protected].so solve my problem as soon as possible.

I was shop at Amazon . But I return my order. Still after 5 days I don't get my refund amount.plz refund my amount to my account @ bank of maharashtra   Replace all

I have ordered a dress and cancelled it my money was deducted from my account. I has been 20 days i did not get the refund but i got the reference number and i went to bank to inquire it is showing details not found. I have contacted amazon customer care and bank customer care.there is no help from both the sides. I have been told it will be refunded in 3-4 business days when cancelled it

We bought the product on 17th july from amazon where in it was mentioned that product has 3 years seller/manufacturing warranty.
The product defect was found in 10 days when return window was over.
Contacted yamaha they refused to repair since the product was an online purchase.
We also had a warranty card received when the product was delivered.
Post yamaha's denial, we further contacted amazon for giving false information that product is covered under warranty.
Amazon asked us to provide in writing from yamaha that they do not repair online purchases.
We did the same and submitted the written reply on mail to amazon for almost 4 times.
They are just sitting idle begging for more time to resolve the issue.
The moment i took this issue over social media (Twitter) they became active and now they ask for service denial letter from authorized retailer.
Yamaha too has refused to give any sort of letter because they have replied to our query on mail and have also redirected to the terms and conditions on their website where it is mentioned that it is against yamaha's policy to repair products purchased online.
We have no where to go and i have been sitting on this issue making a fool of myself.
Amazon doesn't want to help in any possible way.
Here the consumer has been impacted between two companies yamaha and amazon.
I am attaching amazon's screenshot where it is mentioned that product is under warranty.
Also attaching the mail communication screenshot between my father and yamaha where in they have mentioned in writing that they do not serve products purchased online.

Sir, i ordered five mukhi rudraksha on 14 august. And that was delivered to me on 22 august. One grain was good in that five face rudraksha and the other two grains were broken and worms. So i returned it on 22 august itself. And he pick up it on 23 august. But till now neither my bank account was redfunded nor was the money refunded on my amazon pay balance. Sir i want my money back please help me 🙏

I was ordered "tetley green tea, ginger, mint and lemon, 100 tea bags" order number order#[protected] dated on 23 aug 2019. Order amount of rs-400/-. But item sent by seller is 100g green tea mrp - rs-120/-
There is no return option for this order. So i am unable to return this item purchased by amazon. Please look this matter and do the needful.

Hi,

I have placed 8 orders (Ray Ban Sunglasses - Ordered them for 4 people ) on Amazon this month, I have received all of them and upon trying them, they dint suit us. Out of 8, I have received one old pair of sunglasses and it has no Brand name on it. As we dint like them, I wanted to return all of them and placed a return request. The return request was cancelled by local delivery team saying " Customer rejected to return while picking up " Which is not true, it happened for 8 days and all these 8 days I had called Amazon and informed the same. They said it would be resolved and after multiple calls and multiple emails, They confirmed that they cannot pick these products and also said that the Local delivery team confirmed that I'm trying to return the replicas, which is not at all true. In fact, No one came to my place to see what i'm returning.without any evidence, how can they blame a person this way? And they have no proof to show. I'm really very very upset with the whole process of Amazon. I have not breached their policy of returns or refunds. So I'm looking forward to get a resolution on it.

Order Placed on August 5th 2019

Order ID's :
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

I have ordered a thing... And due to some issues i returned that product... Still i didn't get my money... Pls refund it soon. I got disappointed by both the indian bank and amazon about this refunding. I didn't think this will be delayed about a week. Please do the transaction as soon as possible. I hope this issue will be resolved by indian bank and make their customers happy.
Thank you

Ref id:ykfi98m70000jyhi5eaq

I have placed order of Redme 6 Back Cover but I have not received my order till now. I would be delivered on Tuesday 24th Aug 2019 but it has not delivered. I called to delivery boy but he said that I have delivered to another person who age is 12 according to delivery boy. Delivery boy is irresponsible person how he delivered to my order product to another person whom I do not know. I have asked all neighbors but they have said that We have not received any order from Amazon or Amazon delivery boy.
Order Number[protected]

Product Detail- Johra Protective Soft Transparent Shockproof Hybrid Protection Back Case Cover for Xiaomi Mi Redmi 6
Sold by: Johra Accessories

119.00

I placed an order with Amazon on 13 Aug 2019, order Id[protected]. The product was Hofones 26000 mAh powerbank. I paid Rs 1499/-. I contacted Amazon as I received different product than what I had ordered. Accordingly a return request was created for 18 August 2019 but the same was cancelled by courier partner. After that I raised 5 return request and all were cancelled by courier partner without even contacting me. I highlighted...

I had called Six times in Amazon regarding the my order but not received
satisfy answer on any executive & in mobile app it is showing delivered on 26th July 2019 but that day we were out of town from ( 24th July to 26th July) re-open house on 27th July 2019

Till date I have not received my product & if you have delivered the same
then* share with me POD ( Proof of Delivery) & I was placed the order on
22nd July 19 as well done payment of Rs 3550.00*

I need the answer with in 24 hours.

Parker Vector Pen, Jaipur Mart Ethnic Collection Beaded Bracelet, ikraft you can do it motivational Coffee mug purchased by customer .These 3 items not received .But Showing items received by the customer in my online amazon account on 17 august 2019. Address to which item send is Kahalgaon, Bihar.Money paid online.No way to contact amazon.Ordered on 8 August 2019 Order#[protected].

I want to register a complaint, that an undelivered item is showing delivered. Tracking id:[protected]
Ordered on 22nd august.
Order no :[protected]. Delivery estimated was on 25th august.
I didn't get the package yet. But showing delivered in website.
Please refund the amount or deliver a new item as soon as possible. Waiting for the immediate solution.

I have ordered in amazon and i cancelled the the item but amazon company refund initiated at 13/08/2019 but after till now my money was not credited in my account and i am bank they telling that amazon not initiated money and i am amazon company they telling that they are initiated money on 13/09/2019 but can u resolve my problem. Thatwise i am raising issue and transition i'd number:071100

Dear sir maine ek product amazon se purchase kiya tha defective hone ke karan return kiya company ne refund issue kiya but avi tak mere account me credit nhi hua hai amazon ne reference number provide kiya hai customer care or bank respond nhi karrahe h ye hai
The authorization code (Refund reference number) for the transaction is[protected]. Jo amazon ne diya hai

I ordered a smartphone at 15490₹ from amazon india on 17/08/2019 and paid with debit card of bank of baroda but i cancelled on 18/08/2019. And i got a sms from amazon that the amount should reflect on your account within 23/08/2019. But it was created in my account and today is 26/08/2019. When i got my refund?