Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 29, 2024
Complaints 19931
Resolved
1458
Unresolved
18473
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 416

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pranboruah11
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not credit in my bank account

I am purchase (Yellmodel S00101 high artificial zinc alloy racing equistic bicycle) in Date 25/6/2019. Order id is[protected] .
I have payment through bhim Upi . Payment Transaction id is[protected] and time is 09:25:24.
I have cancelled this order same date but I don't have refund My money in my bank account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
udaytm
from Mumbai, Maharashtra
Report
Copy

delivery of tampered mobile samsung m30

Address:Thane, Maharashtra, 400610

I, one of the valued customers on amazon india since 2014 with amazon id [protected]@gmail.com, had purchased samsung galaxy m30 (Serial no. Rz8m32bj7fr) mobile from amazon.in on 09 apr 19 vide order number:[protected] and invoice details : mh-bom[protected]Copy of invoice is herewith attached).

2. On 28 jun 19, my m30 screen got hung with only displaying the samsung welcome screen till the battery drained out and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
NiveditaKumari
from Delhi, Delhi
Report
Copy

refund not processed from a month.

Address:Ranchi, Jharkhand, 834001

I have ordered a watch of rupee 2094/- from amazon on, 02/06/2019 but due to, some reasons they could not deliver it. So, the deducted amount which was to be refunded but it is not refunded yet till now.
So please refund my amount, as i am a student living in hostel away from my home and it is very difficult for me to manage it.
Here i am attaching the screen shot of the e-mail conforming of refund reference no. And essential...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
munipally yohan
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i have applied for mobile july 3rd delivery date till nw there is no update

376098 is your one time password for online purchase of rs 1666.00 at razorpay airtel paym thru state bank debit card ending 6346. Don't share this with anyone

I need update my my product
I hv applied for samsung m40 mobile
I hv paid 1666
Order id
Pls help me my i dnt hv any hops i'm totally loss
One girl called me she is fraud mind her totally fooled me
Her contact nobr...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tttakaria
from Mumbai, Maharashtra
Report
Copy

product not supplied or payment refunded

I had paid amazon.in for purchasing "generic manual shoe making sewing machine shoes leather repair seeing machine" on their amazon.in website vide order no[protected] dated 9 march 2019 and made payment online through idbi bank portal for an amount of rs 22369/- and the product was to be delivered by saniya enterprises but neither the product delivered nor the amount returned, thus causing great inconvenience, hardship, financial...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harsh Mahida
from Mumbai, Maharashtra
Report
Copy

product missing from the package

On 23rd june i ordered carrera sunglasses from amazon and on 28th june i recieved the package but when my mom opened the package she was shocked to see that there were no sunglasses in the package only a hard case in which sunglasses are stored she immediately informed me and i took photos of the package and contacted the amazon, seller and delivery guy too immediately. Amazon told me that they are launching an investigation in this matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mitul1998
from Delhi, Delhi
Report
Copy

samsung gear s3

Address:110009

I purchased one smartwatch named samsung galaxy gear s3 which cost 19999 inr on 22nd may from amazon.in. But the product which is received was defective so i request amazon to either replace or refund the amount but according to amazon india replacement is not under their policy so they were ready to refund the amount, they picked up the product from my home and according to them refund was issued on 27 may 2019 in afternoon but the problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vamsi Krishna Golla
from Bengaluru, Karnataka
Report
Copy

continuously receiving wrong/mismatched products-didn't even giving my money back

Address:560037

Continuously Receiving Wrong/Mismatched Products, Even though i have Contacted Customer Care and They have not giving my Money Back...Even if i Wanted to Purchase something from that Amount and thought to take Amount form my Friends...I Didn't Received Wright Products...Please find the Below Photos...and Iam Completely have on Consumer Complaints that i got Justice..

Around 5000 rupees Got Locked in Amazon ..Please do me Justice...And...
+9 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
murali kriwshna
from Kuzhithurai, Tamil Nadu
Report
Copy

fake job offers using your company name

Address:624001

In some online job offer website... I noticed the amazon job offer... And i sent my resume to the [protected]@amazonrecruitment2019.com... After i submitted my certificates to this mail... I have call from phone number [protected]... They said to pay uniform fees 1700 in some account... These are present in screenshot... Take action about these # bleedies......
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
M
maasahab
from Bengaluru, Karnataka
Report
Copy

fraudulency

Address:Ernakulam, Kerala, 682507

Hey my name is vinod singh! I ordered a product online on amazon which was noni juice. I received that product within the speculated time and safe and sound i dont have any complaint about the product whatsoever as i have been ordering the same for quite a while now. After receiving the product i got a call from this number [protected] stating that he works for amazon and this call was regarding asking me if my product was safely delivered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arjuna Behera
from Bengaluru, Karnataka
Report
Copy

one nike t shirt with one ray-ban eye frame

Address:At-MEDICAL campus Po-Mohana district-Gajapati state-Odisha, 761015

I purchased one ray-ban eye frame with one nike t shirt which order number #[protected]. Order placed-21.04.2019. I paid total rupees. 11, 495, 00 for both items. I received my item on - 06.05.2019 and returned both items on-09.05.2019 to amazon seller gmr airport city pin-500108 r. G. I airport so as per amazon return policy. From - arjuna behera, at-medical campus po-mohana district-gajapati state-odisha pin-761015. I returned through...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Husena Tinwala
from Mumbai, Maharashtra
Report
Copy

eureka forbes water purifier

Address:Mumbai City, Maharashtra, 400081

[protected].
I ordered this product yesterday at 10349. Today that price is 8890. Also the pack which i recvd is damaged. On calling customer care mr vishwajit was very very rudely saying it cant be replaced. And they cant help Also they do not want to help and they say to read company policies? How can a customer read company policy.
Please take action against amazon immediatly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anuj_mcse
from Delhi, Delhi
Report
Copy

ordered 4 nos. mobile but received only 2 nos.

Address:G-51, Patel nagar -3. Main Patel Marg ,ghaziabad, Ghaziabad, Uttar Pradesh, 201001

ON[protected] I placed order for 4 NOS. Mobile MICROMAX X713 and
received the order on[protected] but at the time of order receiving i was not in the office so my colleague collected the order wrapped in amazon poly packing. Next day when I got
The sealed packet and opened, only 2 nos. of Mobiles were in the packet. I complained on amazon toll-free but as per them they
Have done their investigation at their end and closed...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ajham
from Samalkha, Haryana
Report
Copy

saregama carvaan

Address:1386 Sector 15 Faridabad, Faridabad, Haryana, 121007

I bought this # from amazon for my fathers birthday present. And this thing didn't work at all. Such garbage. I contacted the service center they took my carvan and till date i have not received it back. They don't give a damn about this. Please dont buy this. They messaged me that you will get the replacement within 5-7 working days but now its been two months i haven't received it yet. Disgraceful. If you will call the service...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chorda
from Noida, Uttar Pradesh
Report
Copy

non receipt /misplaced item by amazon

Address:MIG FLAT NO. 78-A, BLOCK-B, RAJAT VIHAR, SECTOR-62, NOIDA-201301, Gautam Buddh Nagar, Uttar Pradesh, 201301

Please refer to my order number[protected] /18.06.10 for a pair of hawai chappal. I got a usual message from amazon regarding expected delivery on 21.06.19. As i was waiting at home to receive the item, suddenly got the message that the item has been delivered at 05.21 pm. I was really surprised for the delivery comments by amazon since actually the item actually never delivered to my address. Further taken up the matter to trace...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shalinibulbul
from Mumbai, Maharashtra
Report
Copy

missing birthday message from gift

I ordered gun island book (Order no:[protected] on 28th june 2019 and included birthday message with it under gift option. Book reached on 1st july 2019 but b'day message which i included in gift option is nowhere on book and no b'day card given along with it. This book is present for my sister so please give b'day card.

Mobile no - [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vaibhavkohli31
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra hidden international charges

After taking the high conversion price they still deduct the hidden charges from the account without showing it on any page or without asking the otp in bank transactions.

I would like to take this matter seriously and wanted to know for what they charge the amount without giving prior information to customer.

Unethical business is being carried out....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vishu Mangla
from Delhi, Delhi
Report
Copy

spoiled birthday and day of my most valuable person

Order #[protected]
Expected delivery is 30 june 2019
I am a amazon prime customer
I order gift for my girlfriend's birthday
Her birthday date is 30 june
I specially order this product according to delivery date
First i order 1 gift for her. Expected delivery of that was 3 july so i order one more order of delivery of 30 june
I call customer care 3 time
I talk with them from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubham rathee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't get my refund back in my account

Address:914-B shri nagar colony, Rohtak, Haryana, 124001

I purchased a pull up bar from amazon on 20-06-19 and paid with my indian bank debit card but i cancel my product and amazon initiated my refund on 22-06-19 and now is 30-6-19 and i didn't receive my refund my refund reference number is[protected] pls help me my refund amount is 999rs pls help me out from this situation help me pls thankyou pls help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Love makes life beautiful
from Chennai, Tamil Nadu
Report
Copy

cheating customer, arrogant customer care and no proper support for a mobile with complaints

I ordered samsung galaxy a 20 mobile phone for my father who is aged above 70years to native address. Just ordered as a gift for the father's day. When he received the product he charged for 8hrs and then he just used camera app. Mobile got heated like anything he was scared that it would burst. So he was scared scolded me for ordering online. I went to the app to place the return or replacement request. There is no direct option to place...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy