Amazon India Complaints & Reviews

Dear sir/dear mam
Aaj he mujhe mi pro6 mobile phone deliver hua hai par unki quality wo nahi hai jo phone book karne se pahle maine dekhi thi or features bhi meri according achhe nahi hai. Jis reason se main ye new phone liya tha wo mujhe is phone me nahi mila. Ye phone maine apni first salary se liya tha or apke amozon se liya par mera pahla experience hi sabse bekar gya ab me usse return karke sirf dusra lena chahti hu. Aapne isme return and replacement ka option diya tha or ab aap isko replace karke dusra bhi provide nahi karwa rahe. Main sirf return karke aapke hi amozon se dusra lena chahti hu because mere liye 11000 rupye bahut jyada hai agar aapne replace karke dusra nahi diya to mera is app se trust uth jayega please usse return kar dijiye taki me dusra purchase kar pau. Please accept my request.

I had placed an order vide order no.[protected] dated 15th july 2019. The packet was scheduled for delivery on 19th july 2019. Upon contacting the delivery person, it was assured that the delivery will be done by 9 pm. All of a sudden the delivery status was updated as delivery attempted. I raised a complaint to the customer care immediately and it was assured to resolve the issue. Again i contacted the delivery person on 20th july...

The delivery boy jas misbehaved with us and he has cancelled the order by himself without informing us. We didn't even cancel the product
Delivery boy contact no is: [protected].
When he cancelled the order i called him that i didn't cancelled the order and i also told him to deliver it he told the he wont deliver the product. And he told that do whatever u want to do

I ordered a toy on 14 july 2019 in. Amazon with order no[protected] and tracking id[protected]. I received the toy pack with opened condition and they doesn't get any signature for the received pack. When i asked about it the despatched man said the pack arrived with these condition. So i am doubting about any changing of the package materials. So take necessary steps to rectify these type of courier packages.

I ordered drill machine of cheston 10mm, it is faulty piece 1 part is missing so i want to refund it, i already send it on your address by speed post...1stly i don't know how to return it.. I ask my friend and return it... So i took some time... I m living in rural area.. I want to order another drill machine so plz accept my refund order... So plz do the needful action thanks

The product was delivered to a pickup store from where customer can pick up the product and likewise, i got the message that i can pick up the product by 20 july 2019. But the storekeeper returned those products before the due last pickup date without my consent. Amazon used to mention that only prime customers can get offers. Seeking this, i purchased prime membership. Now customer wastes plenty amount of time to find and order products but what i get is harassment, time waste. Why products are returned back before the last date of pickup from the pickup store. Order details: https://bit.ly/32A0na9

This is regarding the refrigerator i order from amazon. It’s doesn’t fulfil my necessity so i requested them to exchange with a bigger size refrigerator. They simply denied me on some hidden policy they have. This is totally unjust. The product description was inappropriate and one can’t judge a product just by looking at the picture.
Online selling is to make the buyers life easier and not just cheat by putting some hidden policies. The customer executive simply denied to help by anyway. I didn’t even ask for a refund but simply ask for an exchange with a bigger product. That’s how they treat their customers? I am simply disappointed! And, this not just me but so many customers out there who are facing such an issue.

I had orderd rooxie 5d temperd glass for honor 7x toughened full body temperd glass screen protector for huwaei honor 7x black and i also ordered taar rugged tpr tpr musb micro usb nylon braided data cable -4.92 feet (1.5 meter). Their cost 199 rs and 119 rs respectively. But i didn't get refund of these two items. Kindly refund my amount immediately.

Amazon recruitment offer me a job in tirupur and they asked me to pay 5000 for account opening and 5000 for medical insurance. They tell me that the amount will be refunded within 30 min. The amount is not refunded and if i call amazon about the job they are not asking my call. So please do necessary step to refund my money back in my account as soon as possible

My refund is not reflect in my account it is credit through the amazon and amazon provide me reference number[protected] of transaction. the amount of transaction is (1032) has been processed successfully on 11 july 2019 through the amazon. please take the action against the punjab national bank

We had already returned this order on 3 july 2019 and the amount of my order will not credit in my pay balance... How we get our refund... But the product which is received was defective so i request amazon to either replace or refund the amount but according to amazon india replacement is not under their policy so they were ready to refund the amount, they picked up the product from my home and according to them refund was issued on 03 july in afternoon but the problem is nothing is credited in my pay balance

I m supposed to receive a refund from amazon.in by 11/ 07 but it still isn't credited. Amazon confirmed the refund has been processed and have given a refund reference number given to them by the canara bank hereby confirming the refund. The reference number is 691318. My canara bank account number is[protected]. I paid the transaction using my canara bank visa debit card ending with 4461. Amount is ₹1, 084. I did this transaction on 26/06/19.

I ordered anjushree anarkali kurti in amazon due to other reason it got canacelled and they refunded rs.664 and rs.119 on 20.06.2019. But it was not reflected in my account. And they gave reference number of their successful refund transaction numb :[591385]. Kindly rectify my problem and refund the amount from your side. I contacted my home branch and even raised complaint in your website no action been taken. Kindly revert this issue seriously and return my amount asap.
Oasma siraj
Mob no : [protected]
Email : [protected]@gmail.com

We have purchased saregama carvan premium portable digital music player on 19th april 2019.in just 1 month, we started facing problems with the product. It's been 2 months, we are calling customer care daily but no response from your side. Such type of irresponsible behavior is not expected from a renowned company. As it is in warranty period, please replace the product as soon as possible or else we need to take some other means to do that.

A few years ago, i bought a chinese smart watch off of amazon.in. This watch did not come with any warnings, and at the time of purchase it was not specified whether the product was safe for use or not. It did ot have any safet specificatiojs nor any certification from isi nor the beareau of indian standards. I successfully used this watch for 2 years, over a period of which, i would charge this watch overnight. A week ago however, after i took the watch off the charging port, and was wearing it, the watch burst on my wrist. It errupted into flames, and my hand recieved a third degree burn. Under my right to safety, under my consumer rights, i would like to file a suggestion for the ministry of consumer affairs to make it compulsary for products sold onine to come with some sort of certification from the concerned institute of standardisation, and that all such threatful products, which may hae a certain life or expiry, come with certain warnings or safety instructions.

I had a conversation with your amazon pay cs agent on 5th july 2019, he
Asked me to wait for 3 days. After three days your agent told me to wait
For 7 days, after 7 days he/she told me to wait for another 3 daya. And now
Today she told me to wait for another 3 days.
If airtel is not replying to you why customer have to suffer.
Airtel have contacted me and told me they can't give my money back because
They didn't got it from amazon.

Sent this mail to nodal officer on
16-july-2019

Now today 19-july-2019 i called them again and they are telling me that they have initiated the refund of lesser amount then the transaction amount and it will take another 5 days. And directed me to read terms and conditions.

Terms and conditions:
Q. Is this cashback & refund policy applicable even if the merchant cancels the transaction?
A. Cashback policy will be applicable for all order refunds (Where you have received a cashback) including order cancellations done by the merchant.

What is the fault of customer if merchant is canceling the order?

You don't take more than 60 seconds to take money from our account.
Then you make your customers suffer for 20 days or maybe more god knows. Even after this much you won't give the complete amount.

Is using amazon is a mistake?

I placed order on 21.04.2019. Order number - #[protected]. I paid rupees. 11, 495.00 for two items. One is ray-ban eye wear frame and other is nike t shirt. Both items are received and returned within 3 days due to not fit for my body. I returned both items by india post as per amazon policy on -09.05.2019 to amazon seller gmr airport city, pin-500108 r. G. I airport so from arjuna behera at-medical campus po-mohana district-gajapati state-odisha, pin-761015. But the seller have cheating me since three months. So kindly help me for my refund money. My items india post tracking number is - eo[protected]in and eo[protected]in/ 09.05.2019.

On10/7 i have canceled order of rs.7524. On the same day amazon have initiated refund. But it is not shown in my bank account till today. Amazon gave me reference number i. E.[protected]. I have visited bank branch but they said that they can’t help me in this issue. I have also talk with customer care but they are unable to help me so what to do now. Amazon said that the issue is with bank not from their side. Plz help me to solve my query and give my money back as soon as possible.

On 10/7 i have canceled order of rs.7524. On the same day amazon have initiated the refund amount, but till today i have not received my money. Amazon gave me reference number i. E.[protected]. Plz help me out for this issue. I have already visited bank branch but they said that they can’t help me in this issue, i have also contact to the customer care but they also unable to help me. Amazon said that the issue is with bank not from their side. Resolve my query as soon as possible and release my money soon.

Hi sir / mam sir maine amazon ki taraf se delight seller electroplated luxury 3-in-1 slim fit 360* protection hybrid hard bumper back case cover for xiaomi redmi mi y1 lite (Red&gold)". Purchase kiya tha jo ki maine return kar diya amazon ne uska refund amout
Rs.265.50 has been processed successfully on 6/30/2019 the amount should reflect in your account by 7/8/2019[protected] ko kar diya jo[protected] tak account main credit hona tha but kuch network ki problem ke karan account main nahi aa paya maine amazon walo se baat ki to unhone charge dispute form fill karna ko kaha maine bank ke customer care and pnb branch me concect kiya to unhone mana kar diya amazon walo ne mujhe rbi refence no. Bhi de diya h
The authorization code (Refund reference number) for the transaction is[protected] pleazzz help me