Amazon India Complaints & Reviews

Item already picked up, it was an incorrect item. No refund or replacement, had spoken to the amazon representative. They assured to credit the refund through amazon pay balance by -5th feb'19... Lets see when you guys wake up for your customers.

Order id :[protected])
Skymate stylish combo sneakers for women's, size - 5
Sold by: jyoti plastic
Shipped: jan 14, 2019
Quantity: 1
Return...

Dear amazon team,

I have ordered samasung galaxy note 8 on 05.02.2019 wich was suppose to get delivered on 06.02.2019 (Under prime 1 day delivery).

Details as under:

Order date -05-feb-2019

Order no.[protected]

Order total - rs. 44, 040.00 (1 item)

Unfortunately my order was cancelled. Upon calling your executives with got 3 different reviews...

Dear sir
My amazon login user. [protected] some product purchased for october and november.. My order is received for cod payment given by me.. And present time is my account hacked in delhi my order details hacked and blackmail me. Send me screenshots my what's app no..
I respected sir note the compliment & please help me.

Thanks & regards
Arpit. Katiyar
[protected]...

Sir i have ordered a mobile cover worth rs 399. And i have returned that to amazon. They have generated my refund on 25/01/2019. But my refund is not reflecting in my account after 8days. When i call to amazon they have given me reference no :[protected]. They told me to file charge dispute form. But bank cost mout care is saying there is no sch form.
Name:-hariom dubey
Pnb acc no:-[protected]...

Hello team,

I am very disappointed for service i received. I purchased a pair of shoes worth cost 3000 inr. On 26th january morning i received a message that your order will be delivered today with pin which has to represent at delivery time. After that 11 am i got status in app. That it has been delivered however i didn't received any packet for delivery. Same day 26th jan i called customer care a guy responded and said we...

Dear sir/mam
I order a product for my my family and 0n 9-jan my product was out for delivery but some busy shedule
They unable to receive product. Yesterday finally product arrives on the address after delivery boy call me but i was not there
On the address actually i live in gujarat and my family was live in jaipur
And they were out of the home that's why the package was recived by landlord lady. At late night...

I want to tell you that for the past 2 days, someone is tampering with my amazon account someone transacted ₹ 800 with my amazon account which took place around 4:00 to 5:00 am in the morning, information about this fraud transaction happened through email when i came to know of this, i immediately filed a complaint with the customer care you should investigate this matter as soon as possible and i have a fraud of ₹ 800. I should get...

I ordered shoes in november but the delivery agent gave me a wrong msg as product not delivered but the product was delivered.. Next day i returned the product but till no refund till now.. Around 15 times i have called the customer service. They say that we have emailed your issue and you have to wait for so many days.. I am waiting since november but no refund till now.. Nobody is taking any responsibility.. How much i have to wait for...

Dear team,

I got a call from an amazon delivery boy named kashif shaikh (Mobile: [protected]) today regarding delivery of water kettle (Tracking no:[protected] i had ordered. He told me that he can't deliver the parcel due to some issues at the entry of building. I requested him to enter through the lobby and have it delivered to the office boy i was sending for parcel pick up. He said rudely, he will cancel it or reschedule...

I received a call regarding offers to selected customer from amazon. I was asked to choose a gift. Initially i was asked to pay 5k to generate the transaction id. And then another 12000 for some gst purpose. When i asked to cancel all this and asked my money back, after that i didn't receive any further calls once they knew i figured it out. Contact number [protected]...

Dear team.
I have ordered the redmi note 6 pro (Red, 64gb (6gb ram) in exchange of my old red mi note 5 pro, ordered on 25th jan 2019 and i have received the wrong part on 29th jan 2019, i returned the wrong shipped part which was sent from amazon, i also, waited for the new part delivery but the replacement was not intiated may be of out of stock, so i finally cancelled the order because of amazon mistake why customer has to suffer,...

I have returned my product which was shipped to me by amazon with missing parts. I have placed a return and the order of three packs were picked up. Its been 20days and no refund has been processed. It usually takes 5 days at max. The customer service is terrible and always asks to keep patience. They gave a deadline of 24th january to initiate the refund which they failed to keep. After that when i contacted the replies were flimsy and unwanted....

I order a camera worth 20990 on amazon india using my indian bank debit card. On the same day i cancelled my order and they intiated refund same day itself on 16/01/2019. With the reference number[protected]. But its been more than 15 days the amount is not credited on my account. The amazon want to file charge dispute for further move. But indian bank, my branch and customer care is not giving proper response. I want to file charge dispute...

Hi, i have ordered a sofa through amazon and when it got delivered i noticed the color difference the material used for different cushions. Raised the issue to cs team who tried to manipulate the ticket to close by updating that i have agreed to take cash of 400rs for new cover (Actually i wasn't even aware of this). Came to know when i followed up on the issue for a solution. Finally after a half an hour of discussion they agreed to take...

I ordered 3 havells electric ceiling fans worth 5000₹ each from Amazon and on 21/01/2019 instead I received one ceiling fan and an electric iron. The deliveryman did not even take the signature for the delivery verification.I did not receive the other two fans . Now Amazon is not taking any responsibility on this matter and saying they have already delivered all three fans which I did not receive at all. Talking to customer care they cannot...

Product not delivered time to time and refund not intiate after product cancelled. My product delivery date is 28 jan 2019. But my product not delivered me. I will call customer service regarding product delivery his say your product delivery late due to some technical issue product confirm delivered on 31 jan if product not delivered refund initiate. I will not give on 31. I call him he say product delivered on 2 feb. 2 feb not delivered...

Purchased Samsung TV fhd ua43n5002ak from Amazon on line.sold by cloud India Pvt ltd on line.on request to samsung for
Installation .Samsung service order [protected]/ref no [protected]/[protected].samsung customer care again informed on phone that wall mount stand is to be provided by Amazon as TV delivered on 01/02/19 does not contain wall mount stand as stated in aforesaid order.either product has to be replaced or returned.my request...

I ordered two krasaa men shoe in amazon.in on 4th october 2018. But due to some reason i want to return one of it, so i return it.
I received an email that product return on 10th oct and refund has been issued.
But still i'm not yet received my refund.
When i msg as refund it displays there is no refund available.
The order i'd is[protected].

Please resolve this as soon as possible....

I ordered 1 pr of nitespecs lighted led reading glasses: red (L.25), jan 31-19
Order wa98109 on my credit card on file. I did not want to use amazon gift card, so i contacted amazon right after i ordered it to cancel the gif card credit, which i thought they agreed to. It is still showing on my credit card. I would like the gift card removed from my profile, since i never asked for it and do not ever want it. I have no information...

A charge appeared on my credit card from amazon prime when i've never been to the website. I have no ideal why i have been charged fourteen dollars and three cents on january tenth and posted on january eleventh with reference number 1976. I do not understand why this error would have occured but it would be greatly appreciated if you would please credit my account....