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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 480

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C
chotu@6598
from Panipat, Haryana
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delivered fake product

Address:Chandigarh, Punjab, 160019
Website:amazon.in

I ordered a SanDisk pendrive and got it on 12 January 2018. On 19/11/18, I went to SanDisk showroom in Elante Mall Chandigarh and staff of SanDisk informed that the pen drive delivered to me was not original product and in this regard they also sent me an email .

On 23/11/2018, I sent an email to amazon about my problem with original bill and email of SanDisk also attached. I got an email that my problem will be resolved in...
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D
from Keelakarai, Tamil Nadu
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money cheated

Address:626126
Website:[email protected]

Hi i got message form amazon career [protected]@amazoncareers.in this mail I'd... And then he send appointment and the details... After he call for ur toll free number[protected].. And pay the amount 5k its aha refundable process for ur salary account opening process.. And then I will deposit.. After deposit I will cal my hr executive number he did not pick up... ([protected]).And still now I did not get my amount 5k..AND then JOB DETAILS...
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R
Rishikesh Chandravanshi
from Darbhanga, Bihar
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refund not get of my order walls and murals white board

Address:122504

I purchased “Walls and Murals white Board” on[protected] from Amazon. I have done the payment by PNB debit (Master Card) but later on i have cancelled my order on the same date[protected]. My refund should get to me by[protected] but it is not initiated to my bank so far. Amazon customer care agent provide me a refrence no. and ask me to call up to my bank customer care and ask to done charge dispute but the bank customer care told me...
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S
Shubham Kumar 1
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403-1145444-8352317 mi band 3

Website:Amazon.in

Order id #[protected]

This is regarding mi band 3. I didnot receive the fitness tracker in the box. The pictures were sent to amazon via mail. Following this, i reported the incident to amazon. They replied to me asking to return all the items which i have received. I returned the box, charging cable and the band which i received. Then after 5 days, i received the mail saying the refund has been declined as the customer...
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Address:89126

The amount of $61.30 was charged to my credit card.
This amount was not authorized by me. Please credit my credit card. How this unauthorized amount of $61.30 was charged, i have no idea. When i placed an order with amazon for christmas, this was not the card i used. I hope this will be resolved in a timely manner. I will be contacting the credit card company also. Mevu
Thank you....
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A
Andy_2210
from Muzaffarpur, Bihar
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refund not credited yet

Address:Patna, Bihar

My order no is[protected]..I ordered it on 10/10/18 with sbi debit card..same day the order was cancelled but the refund has not been credited yet to my bank account.. I contacted bank customer service as well as amazon but it is getting delayed and delayed.. 27/112018 I made a complaint against amazon at National consumer helpline... Amazon India is not providing me with utr number for the refund transaction whereas the bank is...
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S
santhwana
from HYDERABAD, Andhra Pradesh
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defective phone refund not initiated

Website:www.amazon.in

Hi,
I have ordered for a smartphone through amazon
As the phone seems defective, I wanted to return the product and initiate a 'Refund'.
However, the company website is not at all allowing for a refund. When I called their customer care, I was informed that, they have only an option of 'Replacement' but not a refund.
I am unhappy with such policy which is forcing me to experiment with my 32, 000 rupees for a...
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V
vijeet srivastava
from Gorakhpur, Uttar Pradesh
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payment not received

Address:Gorakhpur, Uttar Pradesh, 273015
Website:[email protected]

One of the amount that have to be credited by 30-nov-18 from amazon to my p.n.b bank but that has been updated till today. i send a lot if email to amazon team as well as to pnb team also but that wasnt helpful
i dont know what to do, amazon confirmed already that they had processed the payment already, but my bank team didnt able to process the payment, they are tellng the details are incompelete, i am helpless, if this is the thing...
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N
NL Dhiman
from Hajipur, Punjab
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no refund of my order/ return item

I have ordered a studds helmet fron amazon. And i have received order#[protected] this product was a size is big and price is more then other sellers. I have returned this order 10 oct. 18 also send receiving and sending (India post) parsal receipt to amazon customer care service. I have also send e-mails to seller and amazon. After many day no refund of my returned orders....
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S
Shreya Verma 701
from Noida, Uttar Pradesh
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blocking my number when asked for refund

Website:Amazon

To customer service,
I recieved a broken watch from amazon which i placed for replacement. The watch was picked up but it never showed tracking. The pick up agent did a fraud i guess. After complaining about it multiples times, firm never took any action. When i asked for my money they blocked my number. How bad this site is. They send broken product and take the money. And after picking up the product they never replace the product...
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S
Sowmya Kadiyala
from Bengaluru, Karnataka
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delay with order and proper update

Order date23-dec-2018
Order#[protected]
It should be next day delivery. Until 7pm i dint get any udpate from amazon, when i contacted customer support, first said it will get deliverd. Again contacted support, said issue with courier. No one have clue where is my order? They give the same update what i see in portal, no one have access to contact logistic team.
Why do we take prime, when you guys want to deliver...
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K
K.C. Chaubey
from Varanasi, Uttar Pradesh
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cancelled three time to my prepaid order

Address:Mumbai City, Maharashtra, 212302
Website:Amazon.in

Purchased three time as order id mentioned below:
Order id[protected] dated 10 dec.2018, order id[protected] dated 15 dec.2018 and order id[protected].
Paid in advance for the same and contact customer service representative after automatic cancellation of my order and received fake promises only. They could not resolve the issue of automatic cancellation of my order. Now question is how amazon kept money...
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S
Shravanjajula
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund and no cost emi

Hello team,

I have cancelled order #

[protected] in amazon but i still did not get my money back.

Further more when i have logged in to see the loan details in hdfc credit card i saw that there is 13% emi being slashed however when i was trying to buy the product i opted for 6 months no cost emi.

Somewhere there is cheating going on.

Thanks,
Sravan...
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A
Abhîshek Kumar
from Durg, Chhattisgarh
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order cancelled without attempt

My order was cancelled tracking id[protected]. It was cancelled without a delivery attempt, delivery boy has called only one and i called him back after 1 min, he didn't picked up the call and rejecting the call. Is this how amazon services are? Worst service ever.
You people should try atleast 1 delivery attempt then you should cancel the products....
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Address:84405
Website:Amzn.com

I have been charged $13.91 on my credit card for a few months not knowing what it is for. The information on the charge says for books, magazines, and newspaper. I have not ordered any of these things and am not receiving anything like this. I want to stop this charge and be reimbursed. Please contact me regarding this. I would like to talk to them directly but have no phone number....
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J
Jazz29
from Gorakhpur, Uttar Pradesh
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failure to fulfill brand promise & harassment to customer

Summary of the incidents is as mentioned below:

1. I ordered mobile from amazon.in and on website displayed guaranteed delivery by tomorrow 23rd dec, 2018. Hence, i paid for amount 100/- extra for delivery so that it reaches to me on sunday 23rd dec. As soon i paid i got message but it was for delivery on 24th dec, 2018.

2. When i checked status on 23rd dec, 2018 midnight on app then it showed arriving today,...
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Address:Pune, Maharashtra, 411030
Website:Amazon.in

I ordered a laptop battery which i received after 3-4 days, after unpacking i found it unsuitable and incompatible so immediately i raised a return request. I was informed the correct product is on hold till wrongful supply is collected. I argued why it is not dispatched and delivered while earlier is being collected. But i was told that, the policy is against it so i requested to escalate my complaint so i was connected to higher supervisory...
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S
Subhash SK
from Madurai, Tamil Nadu
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job in amazon as a supervisor.

Website:[email protected]

I received a call that they are calling from amazon and ask me to send me the details of my graduation. I provided the details and some money for courier charges. But now they are not picking my call.in the website column i have mentioned the email address of that hr department. Nearly i have paid 6.5k for the recruitment process. [protected]is the person contact number he speaks to me. Kindly please do needful....
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K
Krunal Shinde
from Mumbai, Maharashtra
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refund not processed 15 days

Website:www.amazon.in

Hi
I have purchase sh12 wireless bluetooth headphone from amazon online on 6th december 2018 order id #[protected] — 7615519 seller was funny store which is fraud based in rajkot gujrat for amount of rs 499
I received the product on 10th of december 2018 which was faulty and in bad condition i immediately raised return request and asked for refund however after 4 to 5 days no one came to pick the product than i call up...
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S
sridevi gonthina
from Guntur, Andhra Pradesh
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online fraud in the name of amazon

Website:Amazon

This is to inform you with a fact that iv mr sridevi resident of hyderabad have faced an online money fraud in the name of amazon india on date 24/12/2018. Around 11:36 pm i received a call from mobile no saying, "we are pleased to inform you that since you our daily customer of online shopping we the amazon india company would like to give you a free gift hamper since you are our daily online shopping customer." they asked me to do a shopping...
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