Amazon India Complaints & Reviews

I ordered ddr'4 'type ram in amazon app on 9th feb 2019. I recieved my order on 12 feb 2019 but when i opened what am recieved was its ddr'3' type. When i contact to customer support they will simply say there is no return policy but they are doing investigate the process given time is 10days. I contact to he seller and seller was agreed for replacement. But amazon service take too much tme.

Still no response from amazon. Kindly reslove my isuue. Either refund or replacement my correct product ddr4 type.

I have purchased a roti maker on amazon but found some problem in its working so i decided to return it. Next day only i have returned it from the day i have purchased it and their message is also there with me about the return they have accepted along with my refund but till now i haven't got my money refunded.
On the site there is mentioned that your money is already refunded but it isn't actually. This is not good they have done very wrong ethically. Such type of complaints can seriously deplete the image of company.
So please help me to get refund as early as possible..

The delivery boy of my city made me much disappointed.
when he came to deliver my product, his way of talking and attitude was so rude.
he misguided the people. he said to me that make an id on amazon pay otherwise from next time he didnot delivered my product. i have call recording on which he missbehave and missguide me about product.
next time again he misbehave with me in front of my neighbours. Such kind of people can hit the customer also. i saved his contact no. and some call recording.
i wish to change the delivery boy for my area or for me.
Plz try to improve on it.
Thank u

Order #[protected].

I had placed an order on 3rd feb 2019 for the following item & paid in full online while placing the order with guaranteed delivery on 4th feb. 2019

Samsung galaxy j8 (Gold, 64gb) without offer
Electronics
Sold by: m. S. Traders-fba-slp samsung authorised
Fulfilled by amazon

Rs.15, 790.00

Item subtotal: rs.15, 790.00
Shipping & handling: rs.100.00

Order total: rs.15, 890.00

Order #[protected]
Placed on sunday, february 3, 2019

The delivery received contained a mobile box which was of oppo (Real me) model no. Cph1859 / color : red imei 1 : [protected] / imei2 : [protected] / s/no. Qkgaceayrcgmlziz but inside the box it had only a surf excel soap bar. These details are available in the sticker affixed on the backside of the box.

There was no invoice copy also found alongwith the delivered package.

I have been following up with amazon to refund the amount paid me, but till now they have been stating that they are investigating on the same.

Every time there is a false commitment given & bloody no one honors their timeline also.

Such an "amazing" customer service where consumers like us to put to hardship due to the scrupulous miscreants at either the seller or their fulfillment centers or their delivery partners.

I need refund of the amount i had paid in full.

Regards
Seetharam

I have ordered an viva philips induction on amazon.in and they have delivered me the wrong product in the package, the label and product details are right on upper box but the product i received was wrong in the internal package and even the printed label on the internal package of product was wrong and the shipping address is of another state
And now after complaining to many times they are telling we have send the correct product and neglect to replace with my correct product or refund the product.
Please help me out. Take necessary action

I ordered a philips viva collection hd4938 induction cooktop from amazon on 24 december 2018 & recieved the package on 26 december 2018. After receiving the package i opened the external amazon box after that i opened the philips induction cooktop box which was not sealed after opening that i found multiple number of polythene airbags and among them there was a white colored polythene bag inside it i found a piece marble stone and a small brick inside it. Just after that i contacted to amazon customer service that said please wait for five days we will provide you resolution after waiting for five days i again contacted them they said to me that we are unable to provide you replacement or refund. I contacted them multiple times but their response was same.

Today, i've placed an order worth rs 120.
Around 10:49 pm, i've got a mail that i had requested seller to cancel my order.

After few minutes, my order was cancelled..

Order #[protected]

The moment i got to know about this spam, i called their customer care support.

Their executive took 20minutes to transfer my call to their senior..

Over phone, their executive agreed that one of executive has done this order cancellation by mistake, and afterwards they said due to limit reached, your order was cancelled.

Then their senior said, that you had requested for..

What a spam! Now they are misleading us completely, so that we don't have much options left to clarify..

Also i'm attaching their recording here, so that everyone knows about how fake they are. They completely agreed that mistake was from our end, then told due to limiy exceed, and then their senior faking out me completely.

Kindly take action against such executives... Worthless amazon company..

Already know how to keep our money without giving services..

Regards
Deepak

Hello sir
I am ajay frome shahdara
I buy a shue ( brand name pumha
Then i cancel it
Theen my money detect 1136 rupes

I want my refund in my account
Pls sar help
My no [protected]
My account in canra bank
Account no last five disets
37160
Pls help sir

I was trying to add money to my amazon wallet from my debit card on 1 February but the transaction failed and the amount was debited. I was supposed to get the refund within 2-3 business days.

I contacted Amazon customer service. I was told that the amount would be refunded within 5-8 working days but nothing happened so far.

Dear sir
Mene ak order kiya tha amazone pr
Puma shue
Fir mene cancelsd kr diya
Or jo mera belance cut ho gya thaa vo
Abhi tk mere account main nhi aaya
Mera acc no hai last five digits no 37160

Or amazone wale bol rhe hmne yaha se bhej diye apke account main
But vo nhi aaye abhi tk

Or amazone walo no mujhe tranjection id bhi di hai.[protected]
Pls sir help kro

I have received a message from amazon stating that a refund was initiated and will show in my account on 2.7.2019 but that has not happened. Kindly sort the issue out or dispute the transaction as 'transaction not processed' so that i can take it up to the higher authorities. Thank you kindly and i do hope that the issue is rectified as soon as possible

I order a product on 19th january 2019 and after few days it showed that the product is delivered but i didnt receive any product and i didnt even receive a call from the delivery man i spoke to the customer care they told me that the will place a replacement order they did that and again on it showed that the product is delivered but still i didnt receive the product again i spoke to the customer care executive they told me that i have to wait till 12 feb 2019 i did that and i dont know why but they blocked my amazon account and they denied refund request

I always always purchase from amazon, i was billing but somw technical fault was there but again i did billing by card and it had been done still my account is locked not getting unlocked while i got mail i have been unkocked but when i talked to customer care i found it was locked again.
What the hell is this?
M very sad. Plz donr cheat and play dirty game
I hav given u lakha of business and also shared u at facebook a lot what thw hell ia this

I ordered a t shirt which I didn't liked. So, i returned it . The actual cost was 422 rs with 40 rs delivery charges. Though I returned the package but I got only 422rs as refund. Left 40 (delivery charges) was not refunded . It was a very bad treatment given by Amazon. I don't think it suit to the ethics of Amazon Group .

I ordered a battery and buzzer in amazon. It was showing delivered and i didn't receive the product and if i call amazon they refusing to refund my money. I want amazon to investigate this issue with cctv camera and find out to whom the delivery guy delivered. Now i'm helpless and my money is totally looted here... Very worst kind of service... Amazon is involving in fraud activities...

Call me at [protected]
Dr. Raj kumar

I ordered a battery and buzzer in amazon. It was showing delivered and i didn't receive the product and if i call amazon they refusing to refund my money. I want amazon to investigate this issue with cctv camera and find out to whom the delivery guy delivered. Now i'm helpless and my money is totally looted here... Very worst kind of service... Amazon is involving in fraud activities...

Call me at [protected]
Dr. Raj kumar

I (Subhadra pramod pandey) have returned a product of amazon india (Product code :[protected] on cod and they transferred they amount to my account (A/c number :[protected] on 14/10/2018 and claimed that it will be reflected in my account at a maximum period of 24/10/2018.
The refund reference number is :[protected]
I have visited to my branch (Canada bank, varanasi saranath) and have not received money (12/02/2019)
It had been 4 months and still i am struggling to receive it.

My name krishnakumar. I ordered total 4 books (Order #[protected] but i got only 2 books.
While contacting customer care service regarding this issue, they not giving valuable reason for this. They telling careless answers..
Previously last month (Order #[protected] also like this happened for me..
Always i am getting less quantity of products than what i ordered..
I am unsatisfying with amazon service...

Amazon se e-mail (Hr/amazon.in.@ gmail.com)
Mujako yek email me appointment letter
Owr resource processing form beja
Usme mobile no. Bhi tha usko me ([protected]) phone kardiya ow bola sir apko shale 1550 dena hoga uniform owr shoes job id lene keliye, ow account no muje beja

Amazon.[protected]@
Account number. 3076*866
Holder name. Deepika bhardwaj
Ifsc coad ubi*60
Bank. Union bank of india

It was very disappointing to see such a big company, who are also misleading the consumers.. And committing errors and not even resolving even after admitting the mistake and after half a dozen follow ups.
Deposited 10k in amazon pay using credit card with an intention to use pay a retail shop like paytm.. But could not make the payment using scan and pay option.. And the customer service explained the it infrastructure is currently under development and the option is currently only available in bangalore. This is not mentioned/ cautioned anywhere. Still havnt got the refund even after couple of dates and deadlines to resolve promised after multiple followups and still continuing my follow up.

Balakrishnan, chennai.