Claimed

Amazon India Complaints & Reviews

1
Updated: Feb 18, 2026
Complaints 20346
Resolved
1482
Unresolved
18864
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 482

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Deepika Deshwal
from Basi, Punjab
Feb 13, 2019
Report
Copy

Address: New Delhi, Delhi, 110034

I always always purchase from amazon, i was billing but somw technical fault was there but again i did billing by card and it had been done still my account is locked not getting unlocked while i got mail i have been unkocked but when i talked to customer care i found it was locked again.
What the hell is this?
M very sad. Plz donr cheat and play dirty game
I hav given u lakha of business and also shared u at facebook a lot what thw hell ia this
Amazon India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Tammineni Maheshkumar
    from Eluru, Andhra Pradesh
    Feb 12, 2019
    Report
    Copy

    Address: Visakhapatnam, Andhra Pradesh

    I ordered a t shirt which I didn't liked. So, i returned it . The actual cost was 422 rs with 40 rs delivery charges. Though I returned the package but I got only 422rs as refund. Left 40 (delivery charges) was not refunded . It was a very bad treatment given by Amazon. I don't think it suit to the ethics of Amazon Group .
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Gokul Raaj
      from Chennai, Tamil Nadu
      Feb 12, 2019
      Report
      Copy

      Address: Bangalore, Karnataka, 560066

      I ordered a battery and buzzer in amazon. It was showing delivered and i didn't receive the product and if i call amazon they refusing to refund my money. I want amazon to investigate this issue with cctv camera and find out to whom the delivery guy delivered. Now i'm helpless and my money is totally looted here... Very worst kind of service... Amazon is involving in fraud activities...

      Call me at [protected]
      Dr. Raj kumar
      Amazon India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Drgokul Raaj
        from Bengaluru, Karnataka
        Feb 12, 2019
        Report
        Copy

        Address: Bangalore, Karnataka, 560066

        I ordered a battery and buzzer in amazon. It was showing delivered and i didn't receive the product and if i call amazon they refusing to refund my money. I want amazon to investigate this issue with cctv camera and find out to whom the delivery guy delivered. Now i'm helpless and my money is totally looted here... Very worst kind of service... Amazon is involving in fraud activities...

        Call me at [protected]
        Dr. Raj kumar
        Amazon India customer support has been notified about the posted complaint.
        [protected] is the order number
        I received a debit in the amount of 14.06 I have not ordered or received any product except for Facebook. I am requesting a refund to my debit card. I have no idea what this charge is for and any subscriptions I would like cancelled.
        Plzzz refund my payment it's taken time for refunding my payment plzz check and update my account
        Helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Subham Pandey
          from Ernakulam, Kerala
          Feb 12, 2019
          Report
          Copy

          Address: Varanasi, Uttar Pradesh, 221001

          I (Subhadra pramod pandey) have returned a product of amazon india (Product code :[protected] on cod and they transferred they amount to my account (A/c number :[protected] on 14/10/2018 and claimed that it will be reflected in my account at a maximum period of 24/10/2018.
          The refund reference number is :[protected]
          I have visited to my branch (Canada bank, varanasi saranath) and have not received money (12/02/2019)
          It had been 4 months and still i am struggling to receive it.
          Amazon India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kiru9193
            from Tiruchirappalli, Tamil Nadu
            Feb 12, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: 638011

            My name krishnakumar. I ordered total 4 books (Order #[protected] but i got only 2 books.
            While contacting customer care service regarding this issue, they not giving valuable reason for this. They telling careless answers..
            Previously last month (Order #[protected] also like this happened for me..
            Always i am getting less quantity of products than what i ordered..
            I am unsatisfying with amazon service...
            May 28, 2019
            Complaint marked as Resolved 
            They refunded money
            Amazon India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shivanand B Gkk
              from Bengaluru, Karnataka
              Feb 12, 2019
              Report
              Copy

              Address: Bangalore, Karnataka

              Amazon se e-mail (Hr/amazon.in.@ gmail.com)
              Mujako yek email me appointment letter
              Owr resource processing form beja
              Usme mobile no. Bhi tha usko me ([protected]) phone kardiya ow bola sir apko shale 1550 dena hoga uniform owr shoes job id lene keliye, ow account no muje beja

              Amazon.[protected]@
              Account number. 3076*866
              Holder name. Deepika bhardwaj
              Ifsc coad ubi*60
              Bank. Union bank of india
              Amazon India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Balakrishnan Ranganathan
                from Namagiripettai, Tamil Nadu
                Feb 12, 2019
                Report
                Copy

                Address: Chennai, Tamil Nadu, 600082
                Website: www.amazon.in

                It was very disappointing to see such a big company, who are also misleading the consumers.. And committing errors and not even resolving even after admitting the mistake and after half a dozen follow ups.
                Deposited 10k in amazon pay using credit card with an intention to use pay a retail shop like paytm.. But could not make the payment using scan and pay option.. And the customer service explained the it infrastructure is currently under development and the option is currently only available in bangalore. This is not mentioned/ cautioned anywhere. Still havnt got the refund even after couple of dates and deadlines to resolve promised after multiple followups and still continuing my follow up.

                Balakrishnan, chennai.
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  F
                  frooti
                  from Chennai, Tamil Nadu
                  Feb 12, 2019
                  Report
                  Copy

                  Address: Chennai, Tamil Nadu, 600043

                  Dear sir/madam,
                  I have received a suspicious mail stating that "code 138782."
                  [protected]@verificationemail.com via amazonses.com. I would like to know weather i got this mail from your side or its an anonymus mail which i have got. If its not from your side do let me know what should i do regarding this mail.
                  I have already sent the mail to amazon.com/ customer care, they said it is not from them and they asked me to contact you, they also mention that you are their partner site so let me know what to do.
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sachin chand2019
                    from Delhi, Delhi
                    Feb 11, 2019
                    Report
                    Copy

                    Address: New Delhi, Delhi, 110045

                    I have booked tyre puncher kit from amazon on 3-2-2019 but today on[protected] delivery boy delivered a dashmat so i want to be complaint against to amazon company for wrong item delivered by delivery boy so pls kindly help me and resolve my complaint and i paid the item amount -111 rs cash to delivery boy at delivery time so pls help me i am waiting for your response
                    Amazon India customer support has been notified about the posted complaint.
                    My name is Mrs. Yolanda De Leon, the company up above have been billing to my credit card American Xpress 18.07 . I never authorized them to do so.Please don't know how to make them stop.I never asked for books nor never received them.Need them to return my money.I will really appreciate if you can help me
                    thank you,
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sumit Pattanayak
                      from Burla, Odisha
                      Feb 11, 2019
                      Report
                      Copy

                      Address: 757028

                      Sir, I had ordered a item in Amazon through my Rupay debit card amount of 2, 099. I cancelled the item due to some issue. So they refund my amount and give me a refund reference no. But my amount is not credited to my account. Three month passed already, I have done all the formalities.
                      Kindly solve my problem as soon as possible.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Gopesh1
                        from Indore, Madhya Pradesh
                        Feb 11, 2019
                        Report
                        Copy

                        Address: Indore, Madhya Pradesh, 452002

                        I m regular customer of amazon
                        I buy
                        https://www.amazon.in/gp/product/B07B4VSXNP/
                        Sandisk microsdhc 32gb memory card
                        But later sometime its fault when i go to sandisk they say its unauthentic product. And fake.
                        Then i contact amazon they say need physical leter from sandisk and seller reply only "ok"
                        Now what i do, in there product it look like real sandisk and have 5 year warranty, what i do now, im stucked
                        Amazon India customer support has been notified about the posted complaint.
                        Had a withdrawal from my checking account for $119.00 for Amazon Prime without authorization from me. Please refund any monies ASAP. The reference #[protected]
                        I have ordered this product long back however I haven’t received it, kindly check and and get back to me or else I have to go for high level complaint .
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          tanya singh
                          from Gurgaon, Haryana
                          Feb 11, 2019
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110027

                          I ordered some gits instant food packets (Order no[protected]) my brother who will be leaving for germany and i contacted the customer support and explained very clearly my issue. First they said that there is an "investigative" team investigating my issue and then after some time they told me that after investigating they found that there is no problem in my order so they cannot give a refund. Who is this investigative team that investigate all this issues and how come they reach a conclusion so fast? They do not hear the other party's side and are not at all transparent as to how they reach the conclusions about refusing refunds? I also ordered avene clearance gel (Order no[protected]) from amazon and the bottle leaked in the package and a lot of face wash got wasted and when i complained about this they told me their"investigative team" thinks that there is nothing wrong. What is this investigative team and how do they reach these decision?
                          Amazon India customer support has been notified about the posted complaint.
                          Feb 12, 2019
                          Updated by tanya singh
                          Nobody has contacted me from Amazon yet and they call their customer service one of world's best. Pathetic!
                          Do not apply for Amazon jobs in olx... They charge money and keep asking for it... It's all fake... The person name is wahed [protected] this is his number he ask for 3225 rs for employment verification then once the payment is made they don't receive Ur calls
                          Hi,

                          Order Karbonn A9 Indian on dated 24/01/19, and in amazon says it will be delivered by 06.02.2019, Today i asked the same from customer care and they says please contact courier team.

                          I do not know why customer needs to followup with courier team
                          I had done transaction of 511 on 31st Dec and due to some reason product was returned on 5the of jan but still amount hasn't been returned..i contacted [censored]ing amazon but those mother[censored]ers only gave reference numbers.
                          I need mu refund.
                          Cancel order and refund.
                          nak@1949's reply, Feb 2, 2019
                          refund.
                          nak@1949's reply, Feb 2, 2019
                          refund
                          nak@1949's reply, Feb 2, 2019
                          refund not recd.
                          This Is Ramesh Jain I purchase helmet i send it back but my amount its not refund in my account amazon already send it pls check with back so pls check refund my amount Rs 989.00
                          RRN : 74332749027902633455243 with this no kindly contact your respective Bank customer service and tell them to do "Charge dispute"
                          Helpful
                          Found this helpful?
                          5 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            James Castro
                            Feb 11, 2019
                            Report
                            Copy

                            I'm writing to you in regards to this charge that has popped up on my credit
                            card for a few months now. I have not used my credit card in a while. can
                            you please remove this monthly charge from my credit card. I have never
                            'had a problem like this before and it's causing anger! The date on this charge

                            Jan. 2 2019 in the amount of 14.22 and there are no other purchases. again

                            please remove these unauthorized charges from my account. thank you
                            Amazon India customer support has been notified about the posted complaint.
                            Sirs, amazon refunded me Rs. 434 of my Punjab National Bank account but the bank is not adding refund in my account Amazon give me RBI reference no. but the bank is refunded me . I want my refund
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rahul Devan
                              from Mumbai, Maharashtra
                              Feb 11, 2019
                              Report
                              Copy

                              Address: Belgaum, Karnataka, 590010

                              I purchased crompton 7wdf-cdl-bi 7-watt b22 base led bulb (Pack of 6, cool day light) on date 16 may 2017 having 2 years warranty but those 2 numbers bulbs was not working so i want to replaced those bulbs with new bulbs.

                              Invoice number-ka-blr[protected]
                              Sir my friend buy amazon prime and amazon give prime reward 2% but when i buy prime reward amazon not credit my prime reward he says plsss setup auto reload but my frnd account he has not setup autoreload and his 2% credit i am tell amazon costumer care and detail about my account and friend account all setting is same but not credit my 2% reward
                              Bank me amazon ka refund nahi aaya Hai kitane din huye
                              Sirs, Amazon refund me of Rs. 434 in my Punjab National Bank account but the bank did not refunded me . I wants to my refund in my account
                              Helpful
                              Found this helpful?
                              3 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Karenopoo
                                Feb 11, 2019
                                Report
                                Copy

                                Address: 61108
                                Website: Amazon.com

                                My statement from discover shows an item i didn't order and i would like my account credited $119.00. The purchase number is 2tls5y31b4x. I do not want to be charged for things i did not order, and if this is not resolved, i will not longer use amazon. I will expect prompt action or refer this to the better business bureau. I have never had an issue with amazon, but now i am afraid to order anything with this company unless this is resolved.
                                Amazon India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  subashsri
                                  from Jayamkondacholapuram, Tamil Nadu
                                  Feb 10, 2019
                                  Report
                                  Copy

                                  Address: Chennai, Tamil Nadu

                                  I have placed order for fossil smart watch in amazon and the order was missing inside the package.. I have raised complaint on 25 but still nothing happened.. They told to wait for another 2 days.. Nearly 17 days.. Still no resolution.. 20k order... Totally stupid amazon.. Scam... I have placed nearly 200+ orders in amazon in past but no respect in amazon.. Also i am prime member..

                                  Order number:[protected]
                                  Amazon India customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Parth chheda
                                    from Mumbai, Maharashtra
                                    Feb 10, 2019
                                    Report
                                    Copy

                                    Address: 400091

                                    My account is on hold since one year please help me. I have 2000 rs in account and i want to do shopping.
                                    My email id is : [protected]@gmail.com

                                    Please unhold my account.
                                    I tried calling costumer care but they told me they will resolve my issue in 24 hours. Since 2 weeks i waited. I want my account to be unlocked. Costumer service didn't help me well. I got an email to submit my billing address and 2 digits of card number on their given link from amazon. But i said them 100 times that i dont use that card now. I dont have account in that bank. Instead i recently put a new card. Then too they are saying to fax me. They said me that account department will call me but they didn't. Please resolve my issue.
                                    Amazon India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Gawhar
                                      from Khurai, Madhya Pradesh
                                      Feb 10, 2019
                                      Report
                                      Copy

                                      Address: Bhopal, Madhya Pradesh, 462008

                                      Sir the mobile phone which you delivered was with out headset, charger and also removed from envelope plz sir enquire about this product and contact me and deliver my this item parts or refund this money sir we belive on your company so every person wants to enjoy and gets relax to buy any product from your company so please contact me and i will show you that product was totally with out these items
                                      Amazon India customer support has been notified about the posted complaint.
                                      Feb 10, 2019
                                      Updated by Gawhar
                                      5/2 K-square industrial and logistics park near pushkar mela, off. National Highway 3 village kurund, Taluka Bhiwandi Bhiwandi Maharastra 421302 India

                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Koteswara rao Medidhi
                                        from Mancheral, Telangana
                                        Feb 10, 2019
                                        Report
                                        Copy

                                        Address: Hyderabad, Telangana, 500072

                                        Ordered the above mentined sewing machine on 19th june 2018 with ordered#[protected]. Shipped the machine on 22nd june and it was a faulty piece and replacement done on june 26th 2018. Eventhoug it was replaced, again we were facing the same issue as it was not in working condition.

                                        We tried to find the service centeres in hyderabad. But we couldnot find any.
                                        Please help us provind the service centeres in hyderabad or provide me the new machine.
                                        Thank in advance
                                        Amazon India customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit