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Amazon India Complaints & Reviews

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Updated: Sep 23, 2026
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Amazon India reviews & complaints page 486

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J
jasonstarr
from Ernakulam, Kerala
Feb 13, 2019
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Address: 600107

I have received a message from amazon stating that a refund was initiated and will show in my account on 2.7.2019 but that has not happened. Kindly sort the issue out or dispute the transaction as 'transaction not processed' so that i can take it up to the higher authorities. Thank you kindly and i do hope that the issue is rectified as soon as possible
Amazon India customer support has been notified about the posted complaint.
Not received refund from Amazon. Amazon says he do the payment..
So I want my Money in my account.
My account no. [protected]
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    V
    vishalraju
    from Muzaffarpur, Bihar
    Feb 13, 2019
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    I order a product on 19th january 2019 and after few days it showed that the product is delivered but i didnt receive any product and i didnt even receive a call from the delivery man i spoke to the customer care they told me that the will place a replacement order they did that and again on it showed that the product is delivered but still i didnt receive the product again i spoke to the customer care executive they told me that i have to wait till 12 feb 2019 i did that and i dont know why but they blocked my amazon account and they denied refund request
    Amazon India customer support has been notified about the posted complaint.
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      D
      Deepika Deshwal
      from Basi, Punjab
      Feb 13, 2019
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      Address: New Delhi, Delhi, 110034

      I always always purchase from amazon, i was billing but somw technical fault was there but again i did billing by card and it had been done still my account is locked not getting unlocked while i got mail i have been unkocked but when i talked to customer care i found it was locked again.
      What the hell is this?
      M very sad. Plz donr cheat and play dirty game
      I hav given u lakha of business and also shared u at facebook a lot what thw hell ia this
      Amazon India customer support has been notified about the posted complaint.
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        T
        Tammineni Maheshkumar
        from Eluru, Andhra Pradesh
        Feb 12, 2019
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        Address: Visakhapatnam, Andhra Pradesh

        I ordered a t shirt which I didn't liked. So, i returned it . The actual cost was 422 rs with 40 rs delivery charges. Though I returned the package but I got only 422rs as refund. Left 40 (delivery charges) was not refunded . It was a very bad treatment given by Amazon. I don't think it suit to the ethics of Amazon Group .
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          G
          Gokul Raaj
          from Chennai, Tamil Nadu
          Feb 12, 2019
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          Address: Bangalore, Karnataka, 560066

          I ordered a battery and buzzer in amazon. It was showing delivered and i didn't receive the product and if i call amazon they refusing to refund my money. I want amazon to investigate this issue with cctv camera and find out to whom the delivery guy delivered. Now i'm helpless and my money is totally looted here... Very worst kind of service... Amazon is involving in fraud activities...

          Call me at [protected]
          Dr. Raj kumar
          Amazon India customer support has been notified about the posted complaint.
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            D
            Drgokul Raaj
            from Bengaluru, Karnataka
            Feb 12, 2019
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            Address: Bangalore, Karnataka, 560066

            I ordered a battery and buzzer in amazon. It was showing delivered and i didn't receive the product and if i call amazon they refusing to refund my money. I want amazon to investigate this issue with cctv camera and find out to whom the delivery guy delivered. Now i'm helpless and my money is totally looted here... Very worst kind of service... Amazon is involving in fraud activities...

            Call me at [protected]
            Dr. Raj kumar
            Amazon India customer support has been notified about the posted complaint.
            [protected] is the order number
            I received a debit in the amount of 14.06 I have not ordered or received any product except for Facebook. I am requesting a refund to my debit card. I have no idea what this charge is for and any subscriptions I would like cancelled.
            Plzzz refund my payment it's taken time for refunding my payment plzz check and update my account
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              S
              Subham Pandey
              from Ernakulam, Kerala
              Feb 12, 2019
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              Address: Varanasi, Uttar Pradesh, 221001

              I (Subhadra pramod pandey) have returned a product of amazon india (Product code :[protected] on cod and they transferred they amount to my account (A/c number :[protected] on 14/10/2018 and claimed that it will be reflected in my account at a maximum period of 24/10/2018.
              The refund reference number is :[protected]
              I have visited to my branch (Canada bank, varanasi saranath) and have not received money (12/02/2019)
              It had been 4 months and still i am struggling to receive it.
              Amazon India customer support has been notified about the posted complaint.
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                K
                Kiru9193
                from Tiruchirappalli, Tamil Nadu
                Feb 12, 2019
                Resolved
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                Resolved

                Address: 638011

                My name krishnakumar. I ordered total 4 books (Order #[protected] but i got only 2 books.
                While contacting customer care service regarding this issue, they not giving valuable reason for this. They telling careless answers..
                Previously last month (Order #[protected] also like this happened for me..
                Always i am getting less quantity of products than what i ordered..
                I am unsatisfying with amazon service...
                May 28, 2019
                Complaint marked as Resolved 
                They refunded money
                Amazon India customer support has been notified about the posted complaint.
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                  S
                  Shivanand B Gkk
                  from Bengaluru, Karnataka
                  Feb 12, 2019
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                  Address: Bangalore, Karnataka

                  Amazon se e-mail (Hr/amazon.in.@ gmail.com)
                  Mujako yek email me appointment letter
                  Owr resource processing form beja
                  Usme mobile no. Bhi tha usko me ([protected]) phone kardiya ow bola sir apko shale 1550 dena hoga uniform owr shoes job id lene keliye, ow account no muje beja

                  Amazon.[protected]@
                  Account number. 3076*866
                  Holder name. Deepika bhardwaj
                  Ifsc coad ubi*60
                  Bank. Union bank of india
                  Amazon India customer support has been notified about the posted complaint.
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                    B
                    Balakrishnan Ranganathan
                    from Namagiripettai, Tamil Nadu
                    Feb 12, 2019
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                    Address: Chennai, Tamil Nadu, 600082
                    Website: www.amazon.in

                    It was very disappointing to see such a big company, who are also misleading the consumers.. And committing errors and not even resolving even after admitting the mistake and after half a dozen follow ups.
                    Deposited 10k in amazon pay using credit card with an intention to use pay a retail shop like paytm.. But could not make the payment using scan and pay option.. And the customer service explained the it infrastructure is currently under development and the option is currently only available in bangalore. This is not mentioned/ cautioned anywhere. Still havnt got the refund even after couple of dates and deadlines to resolve promised after multiple followups and still continuing my follow up.

                    Balakrishnan, chennai.
                    Amazon India customer support has been notified about the posted complaint.
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                      F
                      frooti
                      from Chennai, Tamil Nadu
                      Feb 12, 2019
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                      Address: Chennai, Tamil Nadu, 600043

                      Dear sir/madam,
                      I have received a suspicious mail stating that "code 138782."
                      [protected]@verificationemail.com via amazonses.com. I would like to know weather i got this mail from your side or its an anonymus mail which i have got. If its not from your side do let me know what should i do regarding this mail.
                      I have already sent the mail to amazon.com/ customer care, they said it is not from them and they asked me to contact you, they also mention that you are their partner site so let me know what to do.
                      Amazon India customer support has been notified about the posted complaint.
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                        S
                        Sachin chand2019
                        from Delhi, Delhi
                        Feb 11, 2019
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                        Address: New Delhi, Delhi, 110045

                        I have booked tyre puncher kit from amazon on 3-2-2019 but today on[protected] delivery boy delivered a dashmat so i want to be complaint against to amazon company for wrong item delivered by delivery boy so pls kindly help me and resolve my complaint and i paid the item amount -111 rs cash to delivery boy at delivery time so pls help me i am waiting for your response
                        Amazon India customer support has been notified about the posted complaint.
                        My name is Mrs. Yolanda De Leon, the company up above have been billing to my credit card American Xpress 18.07 . I never authorized them to do so.Please don't know how to make them stop.I never asked for books nor never received them.Need them to return my money.I will really appreciate if you can help me
                        thank you,
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                          S
                          Sumit Pattanayak
                          from Burla, Odisha
                          Feb 11, 2019
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                          Address: 757028

                          Sir, I had ordered a item in Amazon through my Rupay debit card amount of 2, 099. I cancelled the item due to some issue. So they refund my amount and give me a refund reference no. But my amount is not credited to my account. Three month passed already, I have done all the formalities.
                          Kindly solve my problem as soon as possible.
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                            G
                            Gopesh1
                            from Indore, Madhya Pradesh
                            Feb 11, 2019
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                            Address: Indore, Madhya Pradesh, 452002

                            I m regular customer of amazon
                            I buy
                            https://www.amazon.in/gp/product/B07B4VSXNP/
                            Sandisk microsdhc 32gb memory card
                            But later sometime its fault when i go to sandisk they say its unauthentic product. And fake.
                            Then i contact amazon they say need physical leter from sandisk and seller reply only "ok"
                            Now what i do, in there product it look like real sandisk and have 5 year warranty, what i do now, im stucked
                            Amazon India customer support has been notified about the posted complaint.
                            Had a withdrawal from my checking account for $119.00 for Amazon Prime without authorization from me. Please refund any monies ASAP. The reference #[protected]
                            I have ordered this product long back however I haven’t received it, kindly check and and get back to me or else I have to go for high level complaint .
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                              T
                              tanya singh
                              from Gurgaon, Haryana
                              Feb 11, 2019
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                              Address: New Delhi, Delhi, 110027

                              I ordered some gits instant food packets (Order no[protected]) my brother who will be leaving for germany and i contacted the customer support and explained very clearly my issue. First they said that there is an "investigative" team investigating my issue and then after some time they told me that after investigating they found that there is no problem in my order so they cannot give a refund. Who is this investigative team that investigate all this issues and how come they reach a conclusion so fast? They do not hear the other party's side and are not at all transparent as to how they reach the conclusions about refusing refunds? I also ordered avene clearance gel (Order no[protected]) from amazon and the bottle leaked in the package and a lot of face wash got wasted and when i complained about this they told me their"investigative team" thinks that there is nothing wrong. What is this investigative team and how do they reach these decision?
                              Amazon India customer support has been notified about the posted complaint.
                              Feb 12, 2019
                              Updated by tanya singh
                              Nobody has contacted me from Amazon yet and they call their customer service one of world's best. Pathetic!
                              Do not apply for Amazon jobs in olx... They charge money and keep asking for it... It's all fake... The person name is wahed [protected] this is his number he ask for 3225 rs for employment verification then once the payment is made they don't receive Ur calls
                              Hi,

                              Order Karbonn A9 Indian on dated 24/01/19, and in amazon says it will be delivered by 06.02.2019, Today i asked the same from customer care and they says please contact courier team.

                              I do not know why customer needs to followup with courier team
                              I had done transaction of 511 on 31st Dec and due to some reason product was returned on 5the of jan but still amount hasn't been returned..i contacted [censored]ing amazon but those mother[censored]ers only gave reference numbers.
                              I need mu refund.
                              Cancel order and refund.
                              nak@1949's reply, Feb 2, 2019
                              refund.
                              nak@1949's reply, Feb 2, 2019
                              refund
                              nak@1949's reply, Feb 2, 2019
                              refund not recd.
                              This Is Ramesh Jain I purchase helmet i send it back but my amount its not refund in my account amazon already send it pls check with back so pls check refund my amount Rs 989.00
                              RRN : 74332749027902633455243 with this no kindly contact your respective Bank customer service and tell them to do "Charge dispute"
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                                J
                                James Castro
                                Feb 11, 2019
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                                I'm writing to you in regards to this charge that has popped up on my credit
                                card for a few months now. I have not used my credit card in a while. can
                                you please remove this monthly charge from my credit card. I have never
                                'had a problem like this before and it's causing anger! The date on this charge

                                Jan. 2 2019 in the amount of 14.22 and there are no other purchases. again

                                please remove these unauthorized charges from my account. thank you
                                Amazon India customer support has been notified about the posted complaint.
                                Sirs, amazon refunded me Rs. 434 of my Punjab National Bank account but the bank is not adding refund in my account Amazon give me RBI reference no. but the bank is refunded me . I want my refund
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                                  R
                                  Rahul Devan
                                  from Mumbai, Maharashtra
                                  Feb 11, 2019
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                                  Address: Belgaum, Karnataka, 590010

                                  I purchased crompton 7wdf-cdl-bi 7-watt b22 base led bulb (Pack of 6, cool day light) on date 16 may 2017 having 2 years warranty but those 2 numbers bulbs was not working so i want to replaced those bulbs with new bulbs.

                                  Invoice number-ka-blr[protected]
                                  Sir my friend buy amazon prime and amazon give prime reward 2% but when i buy prime reward amazon not credit my prime reward he says plsss setup auto reload but my frnd account he has not setup autoreload and his 2% credit i am tell amazon costumer care and detail about my account and friend account all setting is same but not credit my 2% reward
                                  Bank me amazon ka refund nahi aaya Hai kitane din huye
                                  Sirs, Amazon refund me of Rs. 434 in my Punjab National Bank account but the bank did not refunded me . I wants to my refund in my account
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                                    K
                                    Karenopoo
                                    Feb 11, 2019
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                                    Address: 61108
                                    Website: Amazon.com

                                    My statement from discover shows an item i didn't order and i would like my account credited $119.00. The purchase number is 2tls5y31b4x. I do not want to be charged for things i did not order, and if this is not resolved, i will not longer use amazon. I will expect prompt action or refer this to the better business bureau. I have never had an issue with amazon, but now i am afraid to order anything with this company unless this is resolved.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      S
                                      subashsri
                                      from Jayamkondacholapuram, Tamil Nadu
                                      Feb 10, 2019
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                                      Address: Chennai, Tamil Nadu

                                      I have placed order for fossil smart watch in amazon and the order was missing inside the package.. I have raised complaint on 25 but still nothing happened.. They told to wait for another 2 days.. Nearly 17 days.. Still no resolution.. 20k order... Totally stupid amazon.. Scam... I have placed nearly 200+ orders in amazon in past but no respect in amazon.. Also i am prime member..

                                      Order number:[protected]
                                      Amazon India customer support has been notified about the posted complaint.
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                                        P
                                        Parth chheda
                                        from Mumbai, Maharashtra
                                        Feb 10, 2019
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                                        Address: 400091

                                        My account is on hold since one year please help me. I have 2000 rs in account and i want to do shopping.
                                        My email id is : [protected]@gmail.com

                                        Please unhold my account.
                                        I tried calling costumer care but they told me they will resolve my issue in 24 hours. Since 2 weeks i waited. I want my account to be unlocked. Costumer service didn't help me well. I got an email to submit my billing address and 2 digits of card number on their given link from amazon. But i said them 100 times that i dont use that card now. I dont have account in that bank. Instead i recently put a new card. Then too they are saying to fax me. They said me that account department will call me but they didn't. Please resolve my issue.
                                        Amazon India customer support has been notified about the posted complaint.
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