Amazon India Complaints & Reviews

Jan 22, 2019

Updated by [email protected] And they are permanently closed my amazon account. And amazon denied any refund or replacement

Jan 22, 2019

Updated by [email protected] Order ID: [protected]

I have ordered a Redmi Y2 BLACK 4GB RAM 64 GB STORAGE. But when I opened the packet, I was surprised because it had a detergent soap in place of mobile. Mobile packet seal was also broken. It seemed as if someone had sealed with the corner and cleverly sealed it from there. I am fully convinced that I have paid 9999Rs. you for mobile but you have sent soap. I am sending image of the recieved packet inner side and outer side. And i hope you will be issued a replacement or refund as soom as possible. I am many times send image of the recieved products.My all documents have been stolen, whose First Information Report (FIR) I have lodged in the Police Help Center. But I just remember my Pan Number, from which I have already done KYC on your website. But i am feeling that you want to trick me by creating an excuse for ID card. Because I have only my Pan Number, which I remember remember. I hope you do not end your company's credibility by doing this. Because I was ordered to see your credibility in the market. Therefore, I request you to please give me my replacement soon. If anything happens to me, then the Amazon company will be responsible for my death. Because for me 9999 rupees is a huge amount, which I have earned through hard work. I can not bear that you have given me a soap instead of my hard earned money. I am sending all this to all my friends, acquaintances and families that if I die, then I am responsible for this company. Because I am very sad and you have been not helping me till now, because you are making excuses in the reverse. They are permanently closed my amazon account and finally denied any refund or replacement.

Jan 22, 2019

Updated by Lokesh Vinod Rai I received a call from you executives desk and the person whom I spoke to wasn't helping me through. The man has all the excuses in the world. But he never tried to help me. I was never informed of delivery date change. As I already informed that I have work boundations I cannot take a work off on Thursday. The man on the phone hangged up on me with giving proper resolution. It was Amazon job to inform me of delivery date being changed. It has really been a very sorry state of affair that an organization who claims to be the earths most customer centric company is disconnecting the call on customer face. I have been talking to you guys since two days and my throat is damaged. I seriously consider filing a case against Amazon India. As I have informed that your people from the executive desk assured me that I will receiblvey stuff by Wednesday, if the date is changed due to any operational issue why would I care. I have paid money to you. I expect timely deliver. Why would I skip one day of my work because of your operational failure. As told in the earlier emails I cannot skip my work on Thursday. You must live up to your words. I have no doubt in saying that your service is pathetic. Your treat your customers as of they are animals. When you take money from your customers you consider the customer as God when it comes to service the customer becomes a dog. As I have already informed to you that this is not the first time Amazon has created mess. This is the third time in the row. I was promised last time that I will never face issues on the future, yet it happened. Every customer deserves respect. However, the man who called today was sounding like a robot as if he was reading a script. Jeff you are the richest man on the planet, may I ask you to answer why did this happened third time in a row. Your people are offering me a compensation of 250 INR as if I am a bigger. It really hurts when a long time customer has to face problems because of your operational failure. Jeff remember you being the richest man but you are not God. Time changes and it will change for you as well. I was expecting that the stuff will be sent to me by the promised date and I have recorded that call as well. But it seems you and amit agarwal have sold your souls against money. What if I spit on your face jeff and amit and say sorry. Will sorry cover up for that? You and your employees are shameless creatures. All you want is money, but you don't want to provide service to the customer. I have damaged my throat explaining things to your employees. Nobody wants to listen. They all have similar answers. No one wants to think out of the box to help an affected customer. You take money in one minute but takes your inefficient staff ages to sort out issues.

Jeff and amit you both have became blind after you got money. I curse you both die badly. No one absolutely no one in your company wants to take time and think going extra miles to assist the customer. All you need is money.

I am highly disappointed by the service which is being given to me in the last one year.

A dissatisfied customer.

Lokesh
[protected]

Jan 22, 2019

Updated by M Stinu Gave 2 numbers of courier person both not reachable just fake numbers

Feb 04, 2019

Updated by AFsane DReam No Refund Received So Far.

Jan 22, 2019

Updated by ashu@12_3 Not resoled yet

Jan 20, 2019

Updated by Aabid Yaseen I got a call after the complaint and they aksed me about order details and asked for pin and i got money deducted 1500Rs instead of credit.